While I cannot speak to the quality of the mailing services at Pak Mail, I can say the customer…read moreservice is abysmal. I stopped in to get fingerprinted for an upcoming internship. The process was confusing, as I'd never had my whole hand fingerprinted before, and the woman who helped me was impatient, rude, and honestly downright mean. I looked for a name tag but she wasn't wearing one - all I know is that she had spiky, short blonde hair and brown eyes. Another lady who worked there who had a heavy accent first directed me around the corner to start the fingerprinting process. I entered through a door that it seemed that she was pointing at, and the blonde woman rounded on me and yelled at me that I couldn't be in there with her. My bad. After more confusion (and a nice older woman saying that she didn't understand the lady's instructions, either), I ultimately realized that the fingerprinting machine was in a very small alcove of the main room. I simply hadn't noticed it before. I made my way over there and waited for help. Naturally, my blonde friend came to "help" me. The whole process was just awful. She repeatedly slammed my fingers into the machine, was short with me when the machine didn't properly scan a particular finger, and was overall heinous. She raised her voice at me multiple times, almost yelling, and for NO reason. "Quit FIGHTING me with your hand," and "You're not LISTENING to me," she said to me while I was doing my best to follow her instructions. I was meek and passive the whole time. I thought about telling her that it was inappropriate to talk to me that way with that tone, but I was scared she'd get angrier and the process would be worse. Once I figured out being mad was pointless, I wound up just feeling hurt and at the verge of crying because of how stupid she made me feel. After a time she left me to scan my fingers on my own. She and the lady with the accent were arguing in the back about her (blonde lady's) productivity. She shouted at the lady with the accent that she had no problem carrying her own weight. She came back out to me to check on my progress and launched into a tirade about how her coworker's son was supposed to replace her at 1 (it was around 1:45) and that he was so irresponsible and how her coworker shouldn't have the audacity to tell her she wasn't being productive enough. Maybe her replacement being late was why she was so cranky, but I found her discussion with me about it to be incredibly unprofessional. On top of being unprofessional, again, this woman was mean-spirited and venomous to me for absolutely no reason at all. I will do everything in my power from here on out to avoid going to Pak Mail for ANY reason.

It is what it is. It's a convenient place to drop off packages that don't fit in USPS/UPS/FedEx…read moredrop boxes. They offer some packaging if you are in need of that. I'd rate level of service just a smidge below a typical UPS/FedEx store which benefit from more resources and offer more packaging supplies. As far as I'm concerned, Pakmail serves its purpose.

Used to be a great, quick, efficient place for printing and shipping needs. They recently added…read moreAmazon as an affiliate and on top of that decided to close their Express location. A MESS. Slow + long wait times.

The professionals at the McFarland location will put you at ease and guide you through any process…read more I was panicking because I didn't know the process of over- night packaging. The professional guided me through the process and calmed me. The delivery guy arrived on time and the package was delivered 2 hours a head of schedule. Thank you FedEx for your professionalism and for getting my package delivered. C.Ann Fairley Tuscaloosa

Excellent organization! I had a last-minute run and had called other couriers in my area, none of…read morewhich could handle my bid. When I contacted Tide Delivery, however, they were great! They were very friendly and could handle it within a small time period. I'm sure I'll use them regularly, because they're so dependable. I *highly* recommend.

Great service! I bought drinking glasses from an Antique shop in Tuscaloosa that did not ship…read more Joshua picked up the glasses and took to them to the UPS store and had them shipped from there. His rate was completely reasonable and he did it the same day I called. Perfect service!

First off I don't even like making post like this. To sit all day and wait on a package, and to…read morehave someone come sit while you go to an appointment, and they still not show? But you receive a message saying that a 'delivery attempt was made' is truly abysmal. The driver actually came to my house at 11:56 this morning, fumbled around in the back, got in the driver seat and left without saying anything to me. I wasn't sure it was a FedEx driver until he got back in the seat. Needless to say, he never returned. I'm highly disappointed also in the fact that I'm unable to talk to a representative because the automated system keeps giving me the runaround. They have been trying to deliver this package to me all week with Tuesday and Wednesday being my fault. I would have let them know but I'm unable to reach anyone or change anything online. Thursday was a total waste and the lie at the end was the worst. Now they're going to attempt on Friday and again I'm not going to be available. I could try to have someone wait but I don't know when the driver will show up and I can't have someone wait all day. It's just frustrating.

Many FedEx call centers share this same 800#. (800) 463-3339 Which is given to customers of the Fed…read moreEx Kinko's stores. My problem started with an additional charge relating to a fax I'd sent earlier in the day, this charge wasn't on the display when I used the fax machine at the shop. This is something I noticed on-line while checking my card details. Talking to the clerks at the FedEx Kinko's store was no help. The charge was an extra dollar. $1.00. It took twenty five minutes and six phone transfers to get to the bottom of this charge. One dropped transfer. A big circle from the store to FedEx Kinko's CS, the revenue department then back to FedEx Kinko's CS. The final associate I spoke too said that the charge was an authorization charge and it should drop in a few days. Awesome. She went on to apologize for the lengthy wait and say that her response is elementary information that any of the CSA's I spoke to earlier could have answered. $1.00 = 25 minutes of time. Terrible stats.

I have an online store selling guitars, so my boxes are usually big. The employees at this store…read moreare always helpful with a smile. If there is a line and I don't need a receipt I can just leave my box at the end of the counter and don't have to worry if it will be taken care of, it always is. Thanks for the great service.

Don't have the need to ship much but when I do this is where I go it's quick they can print labels…read moreand ship UPS, FedEx and the people are very helpful located in Publix's Shopping center HWY 69S so you can pickup a steak for dinner and return your Amazon package and be on your way.

Need to get a physical copy of my insurance for my car tag. Super quick and saved me an hour drive…read morehome.

ABSOLUTE BEST SERVICE! Saved me during my finals week! Great helped me create spiral bound book for…read moremy graphic design class last minute! Sweet owner truly cares about his clients!

Michael did an amazing job on a electronic print that we purchased from Etsy. He enlarged it to the…read moredimensions we asked for and it looks amazing!

I needed a print of my IRS extension form to mail and the people at Black Warrior were very…read morefriendly and accomodating and got my document printed immediately. Very Friendly and prompt service. Thank you Black Warrior!

I'm in Tuscaloosa for a week without a car. Needed some items delivered to my hotel. Mike from…read moreZippy's was friendly, responsive, courteous and quick! Couldn't ask for better service! Easy to work with for whatever you need. Added to my address book for all my Tuscaloosa visits! Thanks!

Absolutely a God send! Zippy's picked up and delivered groceries to a UA dorm for me, and it was…read moreseamless. I just went online, made a Publix shopping list, emailed it to the owner and that was that! He even was able to find me a roll of quarters that I needed! What a wonderful business and the owner, Michael is so very courteous, kind and professional. Don't even think twice, you should definitely use Zippys! An A+++ business!!!

The craftsmanship, service and attention to detail is stellar. I ordered 2 custom bowling pin…read moreCrystal trophies and they came out amazing!!! I will definitely work with them in the future and especially loved working with Debra who promptly and patiently answered all my questions and guided me seamlessly through the entire process.

Their customer service was impeccable. The staff was so kind! I brought in a brush to get engraved…read moreand they exceeded my standards! I was extremely impressed! I definitely recommend them for all things engraving! I appreciate you all for bringing my vision to life! Thank you again! God bless!