I have an online store selling guitars, so my boxes are usually big. The employees at this store are always helpful with a smile. If there is a line and I don't need a receipt I can just leave my box at the end of the counter and don't have to worry if it will be taken care of, it always is. Thanks for the great service. read more

Don't have the need to ship much but when I do this is where I go it's quick they can print labels and ship UPS, FedEx and the people are very helpful located in Publix's Shopping center HWY 69S so you can pickup a steak for dinner and return your Amazon package and be on your way. read more

My wife and I came into the store today for some papers we had printed. The line was very very long almost out of the door. I have never seen such talented young men hard at work. They churned out the line and handed us the printed papers. Will solely use ups printing in the future for all of our needs. I just threw out our home printer haha this is kinda fun. read more

I've had to send packages via UPS and found this store, locally. They are small but just as efficient! The staff were very friendly, helpful and resourceful as I didn't quite have all of my shipping material. If you like quick and easy, this is your spot! read more

As a member of this community for over 30 years, I was so pleased to finally have a quality store in the area. That was until I tried to use its services. The store was relatively empty and there were 3 employees there. One was waiting on a client, one was in the back, and unfortunately one served me. The tall man saw me enter the store but took his time to acknowledge me at the counter. When he did approach me, it was as if it was the last thing in the world he wanted to do.... or that being there was merely counting minutes and pulling a paycheck. The eyeball rolls and the lack of communication to me put me on edge. I was simply there to get shower invitations copied. I had the copy ready but thru mumblings he passed me off to the female employee..... thankfully! She took care of my order and actually had a pleasant tone when she worked with me. As I waited on my order I sat and watched THAT FIRST EMPLOYEE. As customers entered, he did the same thing... didn't greet them at the counter merely waited for them to speak while he stared at them and mumbled. As I left the store I thought maybe he was just having a bad day. When I was showing the order to a girlfriend she asked where Id gotten them printed.... Lord I really didn't want to say but I did. Her husband then told me of his experience with that same employee. Same situation, same mumbling, same "Let me sit here and get my paycheck!" That was a few months ago, so I needed a couple, not a thousand, but a couple of items scanned and turned into a PDF. All the way thru the parking lot I was hoping that THAT EMPLOYEE wasn't working. No customers were in the store but as I walked in, there sat one employee with feet kicked up on the desk stretched out on the phone and UGH.... THAT EMPLOYEE at the counter. Again, no "Hello there may I help you today?' Merely a dead fish stare and an eye roll. I explained what I needed, the employee threw the item on the copier made a copy... looked at.... it tore it up... and said it cant be done. I again said I don't need a copy I need it scanned and made into a PDF. I'm not tech savvy but after the eyeball roll.... and flippant attitude, I thought well I'll just take the documents to Fed Ex. As I reached for the document, the employee had the nerve to ask me, "Well, where did you get this?" I said," Never mind.... you don't need to know. And then I said, I don't know what it is about you but every time I've come in here you've not given me quality help!" Again, (water off a ducks back) he rolled those eyes again and turned and walked away. Signed, Unhappy customer who wont go back read more

I visited the Tuscaloosa Store (#2777) on Friday 10/23/2020 and dealt with Karlee. She was wonderful! She displayed proffesionalism and great customer service with a smile! She went out of her way to assist me! I really appreciated her hard work! She deserves a raise! read more

I went here a while back to return my AT&T Uverse DSL box and they knew exactly what to do. I was a bit confused because there wasn't a return label in the box, but apparently, they get a LOT of these in and knew what to do & best of all it didn't cost me anything to send it. They went strait to work right away packing up my old equipment. I noticed while I was in there that they make custom self inking stampers, so I ordered a Where's George stamper for my bills so I don't have to handwrite ANYMORE!!! I went to pick it up today and it was perfect. And, to think, I have been handwriting bills since 2003 - that's 14 years. These employees know what they are doing and provide excellent customer service. I not only got a call when my stamper was ready, they sent me a letter in the mail. read more

I made a notary appointment online two weeks in advance (because I was coming from out of town) and I received both an "Appointment Confirmation" and an "Appointment Reminder" e-mail for this appointment. However, when I arrived, I was told that no notary was working that day and that appointments made online are NOT coordinated with the store. Shame on this store for apparently knowing about this non-coordination but doing nothing to fix the problem. I wrote to the store but received no reply. It's clear to me that the UPS Store #2777 does not place a high priority on customer service/satisfaction. read more