This was my first time here and I left very impressed. The person working the counter was on fire with her quickness and skill. I got there shortly after their opening time of 7:30 am and there was already a line. Not to worry because the service given was efficient and at the same time friendly, and the wait was very short. This UPS store will definitely be my go to for all of my shipping needs. read more

Excellent customer service always great you with a smile. I highly recommend this establishment

I came here today for a last minute travel notary for my daughter and it was so fast and easy. The gentleman doing my notary was so nice and helpful. 10/10 recommend!! read more

I have been utilizing this location for the past 4 years. They are always kind and professional. I also have a mail box there. I have 24 hour access and I love that my mail box has a street address. If you come during business hours to receive your mail they personally retrieve it for you. I have had Amazon packages delivered without any issues. When your package arrives they notify you via text. Even though I recently moved to Fairfield I still come over to this location for all my needs. I highly recommend using their mailbox service. read more

I don't know how many times I've been in this place. But each time was an excellent experience. It continually amazes me how the Staff from the owner to the cashier , how everyone appears to be very professional, pleasant & knowledgeable. This time Sam was the one who helped me. And she was patient to print-out something for me that we have to wait until she gets it from her email. She even gave me their WIFI. For some reason it will not go through until she did it herself. This place is not all about shipping, it seems like they can do everything when it comes to important Documents. More power & blessings to all the Hardwork & family effort you do for the Community. read more

The UPS Store - Their email & WiFi for some print-out. - Shipping Centers Near Me - Vacaville, California

These guys are the BEST! I'm constantly returning stuff to Amazon and they make the whole process so easy and fast! and always with a smile! So friendly! read more

Can't say enough good these things about this location. By far the friendliest, fastest, competent and caring shipping store I've ever been to. They're always willing to help and go above and beyond to make sure you leave happy and taken care of. I'd give them ten stars if I could! Thank you guys!! read more

Not open when it says closed at 3:00 was here at 2:30 don't advertise you're going to be open when you're not

Excellent store for shipping, notary and fax / copies ! The staff is so nice and helpful, I've been several times and it's always constantly good ! read more

Love going to this store. Amazon returns are so easy and there's a separate self service area for those. Nice and quick staff members read more

Zero stars, I had a mailbox here that I got rid of because they would hole punch my envelopes to try to see what it contained. I was sent a birthday gift to my old box by mistake and they stole the gift.. when confronted the owner or manager guy got very defensive, raising his voice to try to intimidate me until I left. read more

Asian lady has super bad customer service told me to self scan a 5 thousand dollar package and throw it in an open bin where anybody could grab it. Probably won't be coming back here again. read more

I have been going here for years. Everyone that works here is super super nice! They give you all the options with best pricing on shipping and tell you the safest way depending on what your sending. The line may look long but it's amazing how fast they get everyone in and out without jeopardizing customer service. In addition to shipping you can get documents notorized and have documents shredded. Great place read more

We have always used this store. The customer service has been wonderful, always helpful and efficient. I made a return three days ago, they scanned the code stuck it on the box gave me a receipt. Done. Easy. Today I started a return to Amazon, husband went to the store with the barcode and boxed return. Was told he had to print the return stickers, they wouldn't take the barcode off his phone, as they did mine. Ok, make him drive home, print the stickers and go back. Why not just charge us there to print the return stickers? What do people do that do not have a printer? Not use your store? Amazon needs to find a new partner for returns I guess because we did as directed. Lousy customer service today, very dissatisfied read more

These folks are always so helpful. They have such positive friendly attitudes and are so efficient! 10 out of 10!

Worst customer service and not one employee knew what to do in order to find my lost package . UPS SUCKS.

The best UPS Store in the area! We have had our business PO Box at this location for the last 3 years and come in at least twice a week. Everyone is efficient and super friendly, taking the time to get to know their customers. read more

The convenience of Amazon returns attracted me to this UPS store in the first place. I don't have to wait in line. When I walk in, I'm greeted with a friendly smile, the service is quick and efficient, and the employees are always helpful. There is no wait time. I drop by during my lunch break and I'm in and out in less than 15 minutes. I love that! Their location, store hours, and services are convenient for me as well. I would recommend this UPS location. There are UPS locations in Fairfield where I live but I rather take a short drive to this store. This says a lot about the employees and their service! read more

Everytime my husband and I visit this UPS store at Harbison location, they are nothing short of professional, pleasant, courteous and family oriented. They provide top notch customer service and now even know us by face and name. It makes us feel like valued customers and they appreciate our continued business. This location will always be our go to place for shipping or a notary. We value good customer service and awesome people. Respectfully ,J&A Carter. read more

Super fast service. Super nice service! Didn't know UPS had a notary service. Turns out it's the cheapest around! :)))

I had a high-value large item to ship. Before posting on eBay, I brought the item in to the store so that they could tell me how much to securely box and ship the item. They took dimensions, and told me the box would be12 x 12 x 40. Okay, sold the item, and now when I bring it in, I'm told no, it would have to go i a 15 x 15 x 48 box for the insurance to cover damage, not just loss. Straight off my bottom line. How exactly can I keep from getting ripped off here? What these guys don't understand is that they will lose more business later than this kind of ripoff is worth to them. Response below was: 'We're sorry to hear about the difficulties you had with your shipment, Dan. At each The UPS Store, we want to be fair and consistent with all our customers. You can estimate shipping costs online (theupsstore.com/tools/es...) to see prices for the different UPS® shipping options. Please contact us at store4155@theupsstore.com if you would like me to investigate further.' Well, I raised my concerns with you at the time, and WHY would going online solve anything you couldn't solve face-to-face? Your answer is not an answer. My answer is to avoid your store like the plaque. read more

I needed papers copied. The lady was polite and speedy. If you're needing copies made give them a try.

This is hands down my favorite UPS store. Recently, there was even a couple in front of me in line that said they came from out of town just to go to this UPS store - that's how you know it's that good! Nha is super friendly and helpful when it comes to shipping anything and everything. Even on an early weekend morning, he's got the biggest smile on his face that can turn anyone's frown upside down. Whenever I call or message on him on Yelp with questions, he is quick to respond and I've never had to wait longer than 5-10min in line - even during the holiday season! FYI if you're planning on shipping a lot of things, take advantage of the Yelp offer to spend $75 for $100 worth of services - just note, that you have to use it all at one time. Highly recommend this store if you need to ship small or large boxes. The great customer service and quick transit times make it worth spending the extra couple bucks compared to going to the post office. read more

This is the go-to UPS location. The one spot where I need to send something out and don't dread the process. These folks are quick, if there's a line and they notice you're waiting to drop something off they'll get it done on the side and keep everything moving. The attention to customers waiting is just great and even better when paired with how nicely they talk to everyone. read more

Love that they are open on Sundays because that's my only day off. Line was pretty fast. The guy was helpful with the type of packaging that is best for what I'm trying to send. Only 1-star off from me was the guy also seemed annoyed when I changed my shipping preference towards the end because he had already printed the label. I didn't know how much the packaging would cost, had I known it was gonna be a decent price I would've initially selected my shipping preference. But still good service overall. read more

It is such a nice surprise to go to a business that truly seems to care about how the customer is taken care of. The way they carry themselves and work hard to quickly and thoroughly as a Team to get each customer taken care of shows. And I appreciate it. I have gone to this place many times to do basic things such as drop off letters and boxes to be mailed to getting paperworks notarized. Each and every time, the same professionalism is there. Its funny how when I know I need to get these things done, such as mail boxes or notarize papers, I first have have this feeling of dread come over me. But then, when I walk through their door of business, I remember that this place will take care of me. I guess I have the USPS still etched in my mind. read more

I ship packages from this ups store almost everyday. All employees are very helpful and very welcoming , specially Nha, he thought me new tricks to scan and ship my packages faster. Thank you and I really appreciate your help! Addy. read more

There has not been one time that I visited the UPS Store that I didn't get excellent service. I am always greeted the minute I step into the store. The customer service there puts Kinko's to shame! Your questions are answered with a smile, not a smirk! I highly recommend the UPS Store. read more

Every time I go to the UPS store on Harbison Dr. the employees are kind and extremely helpful! They go above and beyond. When I arrived they were super busy, but each employee was calm and focused on their customer. I see a previous review that says the manager makes wise cracks. Actually, he has a great sense of humor in a very stressful business and he is just lightning the mood. They had peaceful music on and some type of pleasant scent. For a hectic situation, they strive to provide a calm feeling. I had a very large fax so I was able to sit and observe interactions for quite awhile. I'm really appreciative that this type of customer service still exists. I will continue to go to this UPS store because of their excellent service, attentive staff, and friendly attitude even when it was extremely busy. read more

I have used the Dang Family UPS over the past several years and have never disappoints. They are fast and can send the most complex packages anywhere or anytime. In my opinion, they are the best UPS store in the U.S. hands down. read more

My favourite UPS Store in town. They are very welcoming, friendly with their customers, and are very helpful with their customers. I live that they are very fast and you don't spend a long time receiving service. The entire team here is great! read more

Unbelievably awesome service at this location. This is my only stop whenever I need anything notarized. They are fast, courteous, professional, and efficient. If you value your time, this is the location to use! read more

The service was great here until they got self service machines, now they don't want to help you.

The UPS store on Harbison was very efficient and professional, They tended to my request quickly! I rate them excellent! read more

#1 UPS service ever, they really care about their customers. They are very knowledgeable on what they do and they will educate you on your best option for the job. Super professional and friendly people. I won't even hesitate to give then 10 stars. read more

I love the ups store in Vacaville on Harbison Dr. great service always friendly and helpful in getting your needs meet . I don't do my shipping business anywhere else , or my package returns , or printing. it's just easy there read more

People are ridiculous to give them anything below a five star. This place is super efficient and they provide great customer service.

I absolutely love this location and the wonderful staff. I drive from Fairfield just to mail things out. You are ALWAYS greeted with a smile and the most outstanding customer service. They are the sweetest people and will always help you. You just bring the items and they help you with the rest. This is one of the very few places you will find true customer service. Every time I am emailed a shipping label, I am hoping it is a UPS label just to go with them because I know I can count on them to get my items back promptly and help me with anything I may need. Thank you to all the staff for always taking care of me and putting a smile on my face. read more

I love coming to this UPS store. It's a great drop off location for Amazon returns. It's always busy but the owners have a wonderful system in place to serve each of their customers efficiently and effectively. They do so with a smile always! read more

Five star service! QUICK in and out transactions! Highly recommend! Every employee is so nice and kind!