My first time in FedEx in a longtime, but once I walked in, I was greeted by a young man whose customer service skills were above and beyond. He attentive to my needs and extremely patient. Mr. Tre' Brown thank you for making my FedEx experience a delightful learning experience. Good luck to you young man! read more

The Highs: I typically come here for their self service printing kiosk and occasionally to ship things for work. I love the convenience of emailing my PDFs, getting an email back with the code, and then running in to print out what I need. The Lows: I find the printing cost for small sets of documents to be cheaper than printing at the UPS store but when it comes to shipping personal items, it can be a little pricey. Parking can be a little annoying here as well. The In-Between: Overall people are friendly and helpful here. For a fee, they will package your stuff for you and sometimes the price can be similar to if you buy the box, tape, filling, etc. directly from them. So I'd recommend that. read more

Tried to send a simple envelope with a few documents. Staff insisted that they be allowed to scan my drivers license and collect all my personal information. To mail an envelope? They said you don't allow us to scan your license you don't get to ship with us. I went to UPS across the way and sent my documents without having to give up my ID information. Checked with the USPS post office as well, and they said they don't need your drivers license to send documents. I know it's almost a lost cause at this point, but data collection, harvesting and scraping has become ridiculous. Protect your personal information. Fight it when you can, keep your personal data away from big corporations when possible. Don't ship FedEx when UPS and USPS can do the same without prying your person details of your life out of you. read more

Least helpful staff in the history of FedEx/shipping places. Every time I have to go in here, I try to prepare myself for the worst... and somehow it's even worse. The most pleasant experience is when I don't have to interact with the staff at all. Zero critical thinking, zero willingness to actually help customers. It's honestly impressive how consistently awful the service is. read more

Always super helpful people working here. No matter what I'm in and out of there even if there's a line. My boxes get delivered so I have no complaints. read more

This review is long overdue! I have been receiving my company product at this location for 2 yrs now and have nothing but amazing things to say about this store. Each employee knows me by name and almost always has my boxes set aside and ready for me before I even step up to the register. Their customer service is spot on. Truly couldn't recommend this location and team enough! read more

Super easy to get finger printed and live scan done - no appt needed. Staff were friendly too!

It's disappointing that this place is rude and in able to have an experience person for mailing notices or legal letters

Oh my goodness Pablo stayed after to help me with a very important document for a family reunion and funeral and he acted like he was the happiest man on the planet to help me. I am so grateful and I love Fedex! Thank you, Pablo and thank you for your excellent 10 star customer service!!!!! read more

Great service Nice location Free parking Corner suite 200 in Strip mall Lots of other stores near by, you can complete your shopping read more

FedEx Office Print & Ship Center - Hiring - Printing Services Near Me - Vacaville, California

These people find everything wrong with a box to over charge I'm not impressed with location many David locations to Drop off.

I NEED to make sure that Chandra and Pablo get a huge shout out from me. They were so amazing!! I was getting married in 5 days and I've been searching everywhere on how to format and print out my wedding newspaper. I walked in and Pablo was so helpful, asked someone to help me that was in the back desk. She didn't seem super interested in helping me and Chandra stepped in and was so beyond patient. She was so freaking amazing. So sweet and I was so beyond grateful! She made the time and effort to help me get it exactly the way I wanted it and I was willing to pay the price for it. As she was working on it. Pablo came to chat and he was so nice and interested and we got to share our stories of how we met our partners. Such a friendly pair! I'll definitely be sending everyone their way! A lot of people like to complain and it's harder to write a review when people are actually nice and I don't want this to slip through the cracks!! Calling corporate so they know they're the good ones and made a very happy bride!!! Thank you again you guys! You were amazing!!! read more

I usually go to FedEx Office Print to use the self service station to print a document or sometimes make a copy of a document. It's a convenient, quick service. Never had issues with the equipment. I do like the location is not far from home. read more

First time dealing with them and it was easy as staff was knowledgeable and efficient Smooth transaction return read more

This is a good location to have right here and Vacaville. There's enough parking and once you get in, you can get out pretty quickly as long as you have your items already tape and ready to go. And of course prices are whatever they are really can't fight that one when it comes to melon stuff out. Service as good as well. read more

FedEx is a flight service when you need it. The people who work here are extremely helpful and very knowledgeable... Thank you. FedEx is a flight service when you need it. The people who work here are extremely helpful and very knowledgeable... Thank you. read more

As someone who has worked as a FedEx warehouse employee, it is absolute insanity to me that I could walk into a shipping location like this with an already paid for label needing only a couple of strips of tape to close my box and they will refuse to give it to you. I was told I need to purchase a roll of tape (which is of course far more expensive than literally anywhere else you could buy it). This entirely goes against all of the rhetoric at the company about putting customers first and providing a quality experience. This should be the most basic free service provided yet they use it as a cash grab opportunity and means to nickel and dime customers when it would be quite inconvenient to go elsewhere at that point. I've literally never had this low quality commitment of service anywhere else and would not recommend coming here if feeling valued as a customer is important to you at all. read more

Incompetent employees. I can't speak for everyone that works here, but my overall experience was horrible. Not only did they lack knowledge and basic deductive skills, they outrightly minimized my very real concerns. One of the associates fake pleasantry to any of my frustrations was very off putting and came across as incredibly disrespectful. Having a very urgent and time sensitive package is not something to be taken lightly. Save yourself the complete headache and go elsewhere. read more

I went in for some copies I needed and had no idea how to work the machine. Brandi came over and helped me with it all. She was very patient and kind. Best custom yet service I have had going into Fedex. Definitely will be going back again when I need copies. Thank you brandi for your amazing customer service. read more

I have never had such poor customer service! Treva was downright rude and attempted to be condescending, but even lacks enough insight to do that well. I attempted to empathize with her thinking maybe she was just having a bad day. She denied that and said no she was having a great day. Therefore I'm left with the conclusion that she just lacks interpersonal skills and is a chronically unhappy person. UPS for the win! read more

Justin E was phenom. Thx so much. We received a package that was ... well not okay. Barely holding together with one last piece of tape--I took it down to FedEx and just one look and all is well. Justin E was helpful and very candid. Thanks again for knowing your stuff read more

I am reviewing my overall impression of FedEx. It includes the whole network not just this store. Leave a package and wait forever to have it delivered. UPS does a better job of doing what they say. If ups say 5 days ups generally delivers in that time plus/minus a day. Not true for FedEx ground -It can take days beyond projection. (USPS is more reliable and that is saying a lot. ). I stay away from using FedEx now. They use to be much more reliable. read more

I placed an online order for graduation announcements and they turned out fine. The next day I realized I needed a few more so I went into the store to request they print 15 more. They looked up my online order and confirmed the file I wanted them to print, telling me they would be ready the next day. My daughter picked them up and was charged 2x what I paid for the original order, even though I received fewer prints in the 2nd order! Employee explained it's because they give a discount for placing the order online. Why didn't they tell me that when I reordered?? They knew my original order was placed online and I feel they should have told me ordering in the store would cost significantly more. I'm very frustrated about the overcharge and I will not be back. read more

I walked in to return a purchase and I was helped ASAP very nice cashier was very helpful and friendly. I felt confident with the covid 19 restrictions were being met very clean social distancing and masks were warn by employees and customers. Thank you for a quick drop off made my day read more

The staff are competent, respectful and knowledgeable about their products. Always very helpful and 'can do' attitude. Always a pleasure knowing my shipment will be delivered as promised. Very helpful with the printing that I need. read more

Go not rely on this place if you have an important presentation and need poster boards! The employees have no idea what they are doing, and they did our project all wrong. Train your people, folks! Total disaster!! read more

I received great service from the FedEx office in Vacaville on Metairie Nut tree. I was assisted by Romel, with a printing work project that I needed in a hurry. He was efficient, provided great customer service, and I received my project early. Thank you! read more

EXCELLENT SERVICE The staff was very willing to teach me the machines. That store really helped me during a tough time with work. read more

Hailey is a great spirit and I really enjoyed her customer service and will always come to visit this store as she has showed extremely productive customer service read more

I live in a senior mobile home park in Vacaville. FedEx comes through our park almost daily. There is a 15 mph speed limit here in the park. We have many seniors that walk in the park and that walk their dogs in the park. Seniors don't move fast as you should know. The drivers fly through this park like it's a freeway. I have called FedEx many times and given them plate numbers. They assure me they will talk to the drivers and tell them to slow down. Well it doesn't work or they never talked to them because they still fly through this park. I guess maybe when the driver hits and kills someone or runs over and kills someone's dog maybe then they will get the message. We have UPS and USPS in the park and they don't speed through here so FedEx needs and should slow down also. PLEASE if you need to send a package send it with UPS or USPS. Let's send a message to FedEx that our seniors and their pets matter more then their package deliveries. read more

My first time utilizing FedEx and I went in with so many (probably common sense) questions. Justan is the "go-to" guy LOL he is so patient and seems to really understand and appreciate his job and by my brief conversation with him, I get the feeling he is just a genuine person. read more

I love this store! The staff always go above and beyond! Super knowledgeable, patient, accommodating, friendly! Thank you so much!!! Everyone here doing an amazing job! read more

Had a customer call me on a Monday night Like to move forward with his Duralum Wood Textured Aluminum Weather Wood Patio Cover Went to the customer home to put the plot plan together. I needed to turn in the permit packages for customer' Needed to mark up the Engineering and put the Permit package together as well. Was very Nice made the 3 - copy's of the 11"x 17" Plot plan that the city call for. Sat down at cubicle to do all the work to put 3 Permit packages together for the city Of Vacaville. Was very Nice !!!!!!! Thank you!!!!!!!!!! Thank You!!!!!!!!!! Thank You!!!!!!!!!! Roy Wassner read more

I needed to send school clothes to my nieces and nephew and FedEx in Vacaville had the best service and price. Jeremy assisted me with deciding what services to use, he was knowledgeable and helpful. I would recommend this location to everyone who is looking for great efficient service. Thanks so much for helping me. read more

Wendy is amazing! She made not only my day but this semester of school so much better for me! Thank you for your great customer service Wendy! I went in to have my paperback text book spine cut off and three holes drilled into it so I could place it in a binder. So that I only need to carry the sections I am working on and so my pages will sit flat. I had been to five other printing stores all of which told me they could not do it or I would have to wait 3-4 days to pick up. It meant so much more to me than you will know Wendy, thanks again for helping me out! read more

They do most of the things that we don't have time to do. thank goodness they're there to cut down the workload during the day when we need to get these tax done. read more

I had a nightmare where I show up unprepared for a meeting & everyone's upset like I threw up on their new Jordans. This did not happen thanks to FedEx. I had a project that I needed printed & had to take care of late & the sales rep gave me extra time after hours to take care of this. Now I will be the hero thanks to this shop & not the zero. read more

On occasion I've needed to use the local copy/print shop for client proofs or smaller projects. (Nowadays, I mostly use offset printers for the majority of jobs.) If you're looking for quality, most local copy/print shops that use color laser copiers/printers will generally give you the same basic print. However, your paper options, customer service, ease of use & costs will vary. I've been by this location several times for quick prints, self-serve only. However, this last time, I needed a few client proofs for a current job I'm working on. Since, FedEx Office is just a stone's throw away from the Staples just across the street, out of curiosity, I thought I'd do a litmus test between the two retail giants. The Test: Via "online," I sent the same exact file here, FedEx Office, as well as to the neighboring Staples. The Job: PDF file; single-sided; 24# laser paper; legal (8 1/2" x 14"); 3 prints Note: I requested 32# laser paper instead of 24# for my proofs @ FedEx Office; that's the only difference between the two. 'Now, it's not a big job by any means that required special bookletiizing, padding, collating, or any finishing... 'All that was required was to send the file from the queue, to the printer and "Fini!" Simple! Well, for some folks @ the place across the way, it was not so simple... (Shrugs; scratches head) I'm not going to go into detail but you can read the full review below. "The place across the street..." - http://www.yelp.com/biz/staples-the-office-superstore-vacaville When I came to pick up my online order, within minutes of walking up to the front counter, I had prints in hand... 'AND, it was done correctly, no hassle, no excuses, no drama. ('Like I said simple.) As I looked at the printout, I noticed that the image was full bleed, which basically means the printed image runs "edge to edge," no white borders. Now generally, one cannot get full bleed prints straight out of a laser color copier/printer due to the nature of the technology... A standard limitation with most of today's copiers. So, I had to ask, "What copier was this printed on?" The young lady @ the counter replied, "You requested 32# laser paper for your project but the only stock we had was ledger, so we printed on the 11" x 17" then trimmed it back to legal..." - 'And that ladies & gentlemen is how help a project move forward & actively find a solution. 'Needless to say, I was very, very happy with the prints especially after just coming from that hot mess @ Staples just across the street. - "Kudos Kinkos!" I mean FedEx Kinkos... Oh wait, FedEx Office w/Kinkos inside. (I think that's the name they're going to stick with for a while... 'Hopefully.) I personally liked the name, "FedEx Kinkos." The Kinkos branding is, or rather was HUGE! Kinko's founder, Paul Orfalea made the name synonymous with 24 hour copy shops offering customers complimentary, fresh coffee & local phone calls... It was unheard of! Nowadays, you MIGHT find a FedEx Office that's open 24 hours which are usually their hub locations and even then, it may not offer it 7 days/week. (Usually, Fri-Sat, due to the volume & foot traffic.) Huge Pluses: - Self-serve copiers accept various formats (jpg; Power Point; Word; PDF) Photo - http://www.yelp.com/biz_photos/fedex-office-print-and-ship-center-vacaville?select=PED85qKt0X4Nw34zYifohQ#6ckjph7RbuBAxJtFJAAzGw - Self-serve copiers w/standard USB ports - Self-serve copiers that offer "Cloud" access (Box; Drop Box; Google Drive) Photo - http://www.yelp.com/biz_photos/fedex-office-print-and-ship-center-vacaville?select=PED85qKt0X4Nw34zYifohQ#iYCNGXx_6ZEiDEh_TpRYLQ - Free wi-fi - Self-serve trimmer - Spacious work areas - Large format copier/printer (Océ or Xerox - If I'm not mistaken) - Sony Picture Station (Digital photo kiosk) - Computer rental stations - Shipping services 'And more... Overall, "Okay." The customer service was friendly enough and the work areas are kept relatively clean & organized. There was an older gentlemen in the self-serve area assisting customers with the copiers & the computer rental stations. Test results: FedEx Office will be getting my projects from now on. Is it THE best?... 'No, but is it better than some Staples Copy & Print "newb," trying to sell you a bunch of crap that you know to be false?... 'Absolutely. 'Some people use their pseudo tech knowledge to try & "bully" customers who may not have a lot of experience in what they are trying to accomplish... Fortunately for me, I have a bit of background in the area. Workers shouldn't get upset/short with a customer for not knowing what you as a employee SHOULD. After all, it's YOUR job, the customer is here to get your professional help & advice, not your adolescent, bad attitude. (Apologies, I digress.) So, given the limited copy/print options for the Vacaville area, your best option is here, not "there." (Points across the street) "Copy?..." - Ahh'oha! Food: n/a Ambiance: 3 Service: 4 Value: 3 read more

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Okay why are there slow old ladies working at the front. Ya know, all we needed was some TAPE to connect the label we ALREADY HAD and seriously we sat there for HALF N HOUR. Here these ladies are just yapping away talking to each other telling jokes moving the speed of snail. There was only one person in front of us.. It should not take that long. Speed it up. read more

If I could give negative stars I would. Seriously, this place is that bad. Like everyone else said... customer service is the worst. They completely ignore you. I literally stood at the front desk for 40 minutes while one lady was "helping" someone else and the other employee stood 6 feet from me (THE WHOLE TIME). I asked her if she could help me... she said "not right now." Who says that? She wasn't even doing anything. This place is a joke. I stayed until the other employee could help me just to tell them I'd never come back. I took my business across the street to Staples. Don't waste your time here. read more