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    The UPS Store

    5.0 (4 reviews)
    Closed 8:30 am - 6:30 pm
    Updated 1 month ago

    Services - The UPS Store

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    9 months ago

    Staff is always pleasant and helpful. You're able to scan your own Amazon returns which I enjoy, especially if the lines are long.

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    2 years ago

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    11 months ago

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    The UPS Store

    The UPS Store

    2.0
    (29 reviews)

    I stopped by to get my fingers electronically printed for a background check required by my new…read moreemployer. I already had my registration code pulled up on my iPhone, as my company prepaid the fee for me. The gentleman working there immediately punched in my registration code and started the process ASAP! He was really efficient and gave me precise and clear directions of how to properly roll my fingers over the glass scanner platform. We had some difficulty when it came to my pinky fingers, but he said that 95% of people have experienced the same issues with the scanner not accepting their pinky finger scans. After multiple attempts, the gentleman went into the system and had to choose the best available scan and override the system to accept the scan he chose. No problem. It didn't take long at all! He immediately printed out my confirmation page that read, "Fingerprint Captured Successfully!" He mentioned that it will take 3-4 days for the background check to be officially completed and that the results will be immediately forwarded over to my employer. In addition, he advised that I share my confirmation code (TCN) located on the confirmation print out with my employer, as they will most likely request it. That was it! I was in and out within 5-8 minutes!! That was the fastest and most efficient finger printing process I have ever experienced! 5 Stars!!

    I had a very disappointing experience at this UPS location. The African American male customer…read moreservice employee was rude, impatient, and spoke to me in a snappy, unprofessional manner while I was returning a package to Nike. As a customer, I expect to be treated with basic courtesy and respect. What was even more concerning was witnessing him throwing and slinging customers' boxes onto the floor. Seeing packages handled so carelessly made me question whether items are being treated with the care they deserve. I hope management addresses both the customer service and package handling issues at this location to ensure a better experience for future customers.

    Mail Central

    Mail Central

    3.3
    (12 reviews)

    I dropped off a FedEx package at Mail Central on Friday April 4th around 11:00 am. I purchased the…read morelabel on eBay.com. I noticed Sunday that the package had not been picked up, it didn't have any scans from FedEx. So, Monday April 7th around 9:00 am shortly after Mail Central was open, I went in to ask Troy (the store owner) why my package had not been picked up. She said I must have dropped off later than I thought, I said I know I dropped the package off around 11:00 am. Then she went on to blame FedEx for not picking it up. As the store owner she took no accountability for the package not getting shipped nor did she offer any ideas on how she would fix the error to make sure it would not happen again. I left the package with her hoping Friday was a fluke and that she would make sure my package would be picked up on Monday afternoon at their normal FedEx pick up time. Monday came and went with no FedEx scan on the tracking. So, on Tuesday April 8th I went in to Mail Central again to see what had happened. Troy was not at the store, so I talked to the employee on duty. She stated that all the FedEx packages were picked up. I said that I wanted to looked to see if my package had been picked up. It was absolutely clear that FedEx did not pick up again. I took my package, made a new label and took it to the UPS store. With Troy knowing me and my husband since 2018 when we began dropping of packages at Mail Central, I expected more customer service from her. I expressed to her the urgency I had in needing to get this package shipped, because on eBay you only have a couple of days to get it shipped. I feel like she at the very least should have called me (my phone number was on the shipping label). I feel like she has no urgency to fix what was happening with FedEx or to service her customers.

    The amazing lady who was working the opening shift was so helpful. I never write reviews. But…read moresomething about her energy made me want to make sure she gets a little recognition. I hate going and running errands but she made my morning a little better. I wish I would have gotten her name.

    The UPS Store - shipping_centers - Updated August 2026

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