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    The UPS Store

    3.0 (2 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 1 week ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

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    Shipping centers

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    8 months ago

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    Local

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    6 years ago

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    Ask the Community - The UPS Store

    The UPS Store

    The UPS Store

    (21 reviews)

    Generally, I've have had a good experience here with employees; this review is about the owners. I…read morewent today to ship 3 boxes to Canada (4lbs each, 16x10x6) and was told the only option cost over $200. I checked online and UPS standard is $44. When I asked to ship standard, employees told me this store doesn't offer standard. Learned this is a franchise type store and the owners choose what services to offer. I feel duped knowing I've overpaid for shipping from this store for 9 years, thinking they were quoting me the lowest option but realizing they only allow premium shipping. I'm going to Springfield, where I called ahead to confirm they ship UPS standard and am paying $53/box, saving $475. If you don't need premium shipping and can drive to Springfield, it might be worth it! Advice to owners - offer your customers more options to fit their needs.

    The worst customer service I have ever experienced. I walked into 5 employees behind the counter…read moreand not a single one of them acknowledged me as I walked in. (I was the only customer in the store) I proceeded to sit my package on the counter, and the employee was more worried about being on her personal phone. I was patient, and I just stood there waiting until she was done on her personal cell phone. She then looked at me like I was a bother. As she assisted me, she continued to text and be on her phone right in front of my face. I understand no one is perfect and there is emergency's to where we need our phones. Its 2025. But I work in customer service, and I never make my customers feel like a bother or like they are my last priority. I come to work to serve them the best I can, without a phone in site. If I do need my phone I go to the back. Let's do better for one other people.

    US Post Office

    US Post Office

    (1 review)

    I cannot deal with our postman or their office anymore. I've been trying since the 21st to get my…read moresons bday & Holiday gifts. Since Mom's passing the mail def got overrun which we apologized for and started adjusting right before they quit delivering our mail WITH NO WARNING. Also decided to do this the WEEK OF CHRISTMAS WITHOUT WARNING. So we called them that week, well they're wanting us to move our almost 30 year old mailbox. Which I'd like to point out, I'm not a difficult person and I've managed companies throughout my twenties, so I respect regulations BUT this was unprofessional and honestly gross on a human level too. Soooo idk why they didn't let us know during the 4 months the mail piled up or why they waited until the week of Christmas to stop delivering w/o notifying but we decided to drive to the office on the 21st to see what was up. We explain to them we'll try to get our mailbox up for them but its just a couple days before the Holidays and we had no way of preparing for this. The ladies in the office reassure us they'll make sure we get our mail and we are still getting 2 weeks of delivery before he can just stop like he is. NOPE! My son stands outside trying to wave this guy down and he just drives right past. So we call them this time. They tell us they do have a package for us and we can come pick it up the next day, the 23rd which is my son's birthday. Well I would but we had a snow storm and we couldn't drive out there. Well the ladies in the office reassure us again that not to worry they'll make sure this guy delivers our package. Still NO. So we had to wait til today, after the holidays, to go pick up our package. I just tell them to please send back to senders, so we can just go through FedEx or something else. Well now they're trying to act like they don't even remember having a package even though we were told our package is there. Small town community? I think not. Asserting dominance in your government job on innocent people? Yeah thats not how we work together out here in the country. This was a completey unprofessional disaster on their end.

    The UPS Store - copyshops - Updated May 2026

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