Out of business and did not notify customers who had mail boxes rented from them. Mail can not be…read moreforwarded per USPS

Literally called this place at 4:15 and asked if they were open until 5. He said yes and I told him…read moreI was on my way. Just pulled up at 4:28 and he left and closed. It's one thing to not be open when your hours say you are - it's a whole new level to literally lie and close when I just told you I was I headed your way. Screenshot for proof of time so owner can't come up with a lame excuse.

Low energy staff, not looking out for their customers. Sent my son over to ship a package out,…read morecharged him $200 to ship something over night, when i found out, i asked him to go back in and cancel that and he went to a different person and 2 day was $25, lets to better explaining pricing to people.

I am sad to write this review, but even UPS Corporate doesn't understand why this happened. (I had…read morecalled to speak their Customer Service Department.) A package was sent to this UPS Store rather than my home because it was a gift for my wife. For any gift delivery, I have always had the packages shipped to a secure location for pick up. (Obviously, you don't want a gift shipped to your home where the recipient would get it. The surprise would be ruined.) The package was signed for and received by this UPS Store during their morning deliveries. After receiving notification on my phone, I went that afternoon to show my identification and pick up the package. Here's the crazy part. I was told that even though they signed and received my package, they were not going to give it to me (even though I presented my drivers license for identification) and that they were returning it to the sender. I was told that this was their policy. The main issue is that they SIGNED FOR and RECEIVED my package. They accepted the responsibility for it when they did so. I would not have been frustrated if they had simply rejected the package and not signed for and received it. That's what everyone is supposed to do. The line is crossed when they accept something which is not theirs. If it's their policy not to receive packages because of liability, then they need to follow their own policy. What's the big deal, you ask? I should state here that the value of the package contents was $10,000. So, you can see why this is a big deal. I've only had one previous issue with UPS (not at this store) in a similar situation. I plan not to let this happen again. Incidentally, I've never had this problem with a few FedEx stores in the area where I've had packages sent there to be held for my pickup. I highly recommend using FedEx for these types of deliveries and not UPS especially this one on Highway 92 at Trickum next to the Publix. I will be checking on this with UPS Corporate as I have a case number with them and will amend this review upon that future conversation.

I had to pop into this FedEx location to mail a package and outside of finding a parking space and…read moredodging vehicles and people, the experience was stellar! This particular FedEx is located in the small, yet busy Woodstock Exchange complex located on 92 that also houses Firehouse, Moe's, WingStop, Leslie's Pool and a vape shop. Parking is a hot commodity here, especially around lunch time, as the three eateries next to FedEx eat up most of the spaces. In addition, the lot is small and narrow, so be careful when pulling in and out...folks ain't paying no attention! The interior of the store was well kept, organized and clean. It is spacious for a FedEx and has all the goods and services you would need including scanners, computers, printers, fax machines, packing station, etc...Additionally, they have a good selection of packages, packaging material, greeting cards, school and office supplies. Service was solid. When I walked in, I was greeted by two employees, one on the floor and the other behind the register. Justin is who assisted me with the shipment and he was friendly, helpful and an overall pleasure to interact with. Overall, when I am in need of a FedEx service, this will certainly be my go to location!

Been to this location several times to ship business and personal documents. The same lady usually…read morehelps us. I think she is the manager, but I just want to comment that the service is excellent and very friendly.

I went to this Fedex location with a return item. Dennis was very patient and kind the entire time…read more I was edgy and a bit snapping, while letting him know it wasn't his fault. He continued to be kind and patient. Thank you, Dennis, for extending your patience to me!

I went to drop off a package at this location when on-line it says it's open but get there and the…read moresign says they are closed and will be back in 2 hours. Ridiculous!! Don't say you have hours on Saturday if no one is going to be there.

I have been going to this location for years now. I own a small business that requires weekly…read moreshipping and my husband buys way too many things on Amazon, that adds Amazon returns to my tasks when I go there. I preprint my mailing labels so i am basically doing drop offs most of the time. I've also had to have a few documents notarized, my passport photo taken and they have been very helpful with that. Pros: My transactions go fairly smoothly. I get receipts for my shipments and returns. They have a kiosk for Amazon returns if you want to self serve. Most representatives are friendly and helpful. Cons: Parking - the parking lot is thunderdome - lol Do yourself a favor, get in a few steps, avoid close calls backing out and park in the Kroger parking lot.

I have been here a few times. Staff is always rude and they act they hate being there. Go to…read moreanother location.

Nobody has answered the phone or opened the store in four days!!!!! This is crazy we need our mail…read moreto have bills to pay and packages with a medication I need to pick up can someone please help me!!!!!

I just drop off postal mail here. I have never spent a dollar here but the people here are always…read morefriendly and helpful. I am always overwhelmed by how good the customer service is.

I worked with Amy at the Atlanta (Acworth) location. She was a pleasure to work with. Always…read moreresponded very quickly to all my questions. She would communicate via phone or email easily. I had what I thought was sort of an unusual shipment. It was a pair of loudspeakers that weigh almost 300lbs each. They were packed securely on a pallet and were shipped about 2000 miles to my home. I checked around and got a lot of quotes...from "under the table" shippers, to UPS and FedEx as well as other professional shipping companies. Craters and Freighters was a good deal, and confidence-inspiring when dealing with them. They literally will ship anything unless it's a live animal, so I wasn't worried. I have no hesitation to recommend them.

I contacted Craters and Freighters in Marietta, GA to ship a vintage mirror I purchased at an…read moreauction. Thomas Dye was my contact person and he was most helpful. His quote was competitive and because I have used Craters and Freighters in other cities for art purchases and always had an excellent experience, I selected C&F again. It was an excellent choice and a wonderful experience. My crate arrived within two weeks and it was much larger than I anticipated. It was extremely sturdy and well-built. Since the mirror was large, vintage and heavy, the crate was built to stand upright and I could not figure out how to open it safely. Mr. Dye provided me with detailed instructions, but I still did not feel that I could safely handle opening the crate on my own. I hired Farber Art Services from Pacifica, CA to hang the mirror. Turns out the crate was easy for them to open, and the mirror was beautifully packed. It survived the 2000 mile trip without any damage at all. I cannot thank Thomas Dye enough and I would highly recommend Craters and Freighters on Roswell Rd in Marietta, GA.

UPS has lost an oversized package of my father's original artwork that was invaluable! This isn't…read moresomething that fell through a conveyer belt!!! It's about 4'x6'x10" According to the tracking, it never left the Rose Creek, Woodstock, GA Store. However, the store tells me otherwise. I can only assume that someone took it. Because I have never had an issue with UPS before, I only insured it for $500, as it was already a $411.45 shipping fee at that point! It was a gift for a very important person that is considered family to us. I just received a payout. I'm flabbergasted that there wasn't any real attempt to find this package! perhaps they should check their employees' living rooms? Please share and broadcast to anyone and everyone!!!

This store is truly the BEST!!! every time I go in there which is pretty much daily; I'm met with a…read moresmile and a "Hello there". All of the employees are so Friendly and professional. Thank you, Robert for hiring such an amazing TEAM!!! You entire Team is Phenomenal.

They are the best! They get all my prints finished fast and and great quality and value. They can…read moreprint any size and on many different materials. They did a great job with my wedding invitations and business cards. Thanks guys!