I would give Joel and Grounded Repair an A+++++. I don't believe there is anything he can't fix…read more I had him repair the following items here at my house; 1) my stove (the broken part is no longer made - he had to solder and repair the old part. 2) my dryer - broken belt 3)repaired my broken over-the-range microwave 4)replaced my over the counter lighting in the kitchen 5) replaced 2 broken smoke detectors. Grounded Repair is now my go-to company. Joel is very prompt, professional and knowledgeable.

I was very impressed with Joel. His service cost was vey reasonable and he diagnosed the problem…read morewith my fridge. I was worried it was the condenser - turned out to be a fan. Price was very reasonable and I'm glad I did not have to replace my 10 year old fridge.

He was quick and efficient, repaired my washer by taking out a large coin. I was given a quote of…read more$79 on the phone and without telling me how much more I was presented with a bill of $230. He did good work and fast but I was shocked at the price. Make sure to ask for quote BEFORE the repair is performed

My dryer was making a screamin noise for months and then finally stopped working. The lady I spoke…read moreto on the phone was pleasant and made it easy to schedule. Vlad came same day and diagnosed the problem. Ordered parts and they came within a couple days and he promptly returned and fixed my issue. He was thorough and communicated about the repair and the costs. Dryer was looked at and fixed within the same week, 10/10 recommend and will call him again If needed

The First Gentleman I talked to was on point. He told how they worked, how they received payment…read more I was looking to get a refrigerator fixed in a building I help manage. It seemed strange to me that I could not talk to someone who schedules by 7. I am hoping to create a long term vendor relationship. I finally get a call at 8. Then I get information not for a fridge scheduling but for an AC which I have interest in, but is low on the priority list. I really need this Refrigerator fixed. After waiting until 8, I am told to call the next day. Punch line, can't reach anyone at the number the next day. We run an office with lots of suites. We want to help our tenant out. But if there is no one to talk to how do we get that done?

Joey from My Appliance Guy was just out to look at our GE Profile Oven Issue. He diagnosed the…read moreissue and had the replacement ignitor switch in his van. Very responsive (they are busy now, before Thanksgiving), great communication, reasonable, plus a 90 day warranty. We were very pleased that we didnt need to replace our oven/stove! Working great too!

Fast response, friendly service, came over and fixed my washing machine the next day.read more

He is an outstanding, honest, and highly skilled professional technician…read more His expertise, attention to detail, and commitment to doing the job right are truly impressive. I highly recommend his services to everyone in Cleveland--if you need a reliable and knowledgeable technician, he's the one to call! You won't be disappointed. Thank you for your excellent work!"

I've had Jay do some work for me before. He came out today to install a dishwasher and did a great…read morejob. He's coming back next week to do some small jobs. Highly recommend. Does a great job at a fair price.

On time, decent prices, very polite, did great job ! Would definitely use them again!read more

He was very responsive and was able to come out the same day. Unfortunately our oven that was over…read more20 years old no longer had parts available, but Charles even took the time to look for the part on eBay to try to give us options.

I am annoyed and offended by the technician assigned to us. We requested services, took off work…read morefor two days in a row only to be met with cancellations. On the second cancellation the technician stated that he was "scared to leave his truck unattended". For reference, we live in a nice neighborhood without any history of harm toward cars, people, or others. This man had our address before confirming the appointment, didn't approach the door or ask if it was safe. He made a judgement about us and I really don't appreciate it.

This guy came never even looked at my oven and charged me $59 and left. He said my oven couldn't be…read morerepaired. It'd be cheaper to buy a new one. He had no intention of looking at it or fixing it. Just collecting fifty nine dollars.. Do not use This guy.... Con man

Wonderfully helpful. Knew exactly what was wrong with my dishwasher and how to fix it.read more