Benjamin and Sara at the bar are great!! The bar lounge is a vibe and great for after work drinks…read moreor happy hour! I can't wait to go back and get pizza

The hotel was beautiful but the service was the worst I have ever experienced and unexpected…read more No drinking water in the room, unless they'll charge $13 a bottle, okay... even a 5 stars hotel would provide 2 bottles for free, whatever, typical LA thing right? Fine. Bed sheets and comforter have stains. Ok.. it happens .. whatever.. but even all bath towels have stains.. that's unexceptable. So I called the front desk to ask for new bath towels, waited for an hour.. didn't come. Called again waited another 30 mins, still never come. On the check out day, one of the staff was banging the door when I was in the shower. Which was ridiculous because I talked to the front desk the night before that I am going to have late check out. I was rushing to wear my clothes to answer the door, and realised he already opened my room door. Which means, luckily i was dressed.. if not, he would see me naked. And I feel this is super disrespectful! Why would u open someone's door without permission? Then the whole conversation he was so rude, with an attitude, said I didn't have late check out, late check out is not guarantee and only gave me 10 mins to leave the room and will have penalty. I was shocked. At the end when I check out. I was asking for the staff's name who is kicking people out. And the front desk was trying to cover up for him and said they don't know who that is. I am like.. Come on, how could you not know your coworker's name? So they finally gave me a name " Johnathan" which I don't know if they made it up or not. But anyways, this is the experience I had in this hotel. Definitely not recommend this hotel because of the service and cleaningness for this price.

We loved our stay here! The service was so warm and friendly, we felt almost like we were staying…read morewith friends. The ambiance was spectacular. Old school Hollywood vibes with all the modern conveniences. Great location for freeway access, Hollywood Bowl and restaurants. The bed was soooo comfy, we slept better than we do at home! Check-in and Check-out were both seemless. This was one of our best hotel experiences here in the states and overseas.

5.10.26 Highlights:…read more-Service: Exceptional and genuinely friendly. According to their website, the hotel has been designated with a Michelin Key. -Ambiance: Vibrant colors paired with elegant design elements throughout. The lobby and courtyard are especially stunning. -Design: Thoughtfully designed spaces, including a courtyard with cushioned seating, a fountain, and two gas fire pits--perfect for relaxing. -Location: Conveniently within walking distance to the Hollywood Bowl and Hollywood Blvd. -Upgrade: We were upgraded at no additional cost--a pleasant and unexpected surprise. -Fun Fact: A reality show I watch, 90 Day Fiancé on TLC, filmed at this hotel--and coincidentally, we stayed in the same room. How cool is that? Feedback: -Provide additional waste receptacles in the lobby and guest rooms; currently, there is only one in the bathroom. -Consider switching to key cards instead of manual keys for added convenience. Helpful Info: -Complimentary Breakfast: The website description is misleading--breakfast is only "complimentary" if you pay a $30 service fee, which is actually tied to internet access. Worth paying the service fee if you need reliable internet. Our connection in the room was spotty--we had to step outside our room to get a stable signal. -Phone Coverage: Staffing is limited, with one team member often covering multiple roles (front desk, valet, driver, breakfast prep). As a result, calls may occasionally go unanswered. -Parking: Valet parking is available on-site for $45 per day. -Accessibility: The property has only two levels and no elevators, which may be challenging for guests with mobility concerns. Final Verdict: Highly recommend based on the stellar customer service, prime location, and beautifully designed ambiance.

Beautiful hotel!! Feels so luxurious and smells so nice!! They should sell that scent at the front…read moredesk! The concierge was so great with restaurant recommendations. And all of the staff did a wonderful job!! The hotel is in a great location to walk to the heart of Beverly Hills. Very nice rooms too!

A truly five star experience that is living up to the Waldorf Astoria name. My family and I loved…read morestaying here and amenities are superb, but really like everyone says it is the service that goes above and beyond the elegance. I'll be honest I got this place with points and I'm telling you it is worth it if you are going to be in the LA area. The hotel overall is pretty pricey at $75 per night for parking but they do have a hotel service car that can take you anywhere within a 3 mile radius. Make sure to bring extra cash for tips and as a family that does not always stay in super luxury hotels we were able to DoorDash dinner. Fresh flowers, both in your room and around the whole hotel, they also gave us a set of macaroons on our first night. This has the feel of the Wynn in Vegas. I did not get to use the spa amenities, but they do have that as a complementary option.

This was my 2nd stay here. My first stay was in 2009 (!), 6 months after SLS first opened to great…read morefanfare by businessman Sam Nazarian and his SBE Group. He would later open several other SLS properties, including one in Las Vegas (it's now the Sahara). Although he's no longer with SLS, there are still properties worldwide. This one is now part of Marriott's Luxury Collection. I believe it's the first North American hotel designed by famed French designer Philippe Starck, whose designs are always whimsical, eccentric, out-of-the-ordinary. I believe its uniqueness and iconic status is why very little has been changed regarding the hotel's design, and what has been refreshed has been clearly done with Starck's vision kept in mind. SLS itself was a complete gutting of the former Le Meridien Hotel. I took a look at my photos from my first stay before posting this review; they were taken with a digital camera, before phone cameras had good quality. The exterior, hotel lobby entry and patio, valet area and ground floor public areas (the dining space now called The Nook, the concierge desks, the foyer for the meeting rooms) are pretty much unaltered, although I don't recall the nearly full-size white horse wearing multiple strands of pearls with a lampshade on its head. The images in the elevators are unchanged. What is different here is the large entryway and outdoor lounge located behind the valet stand. This area has been closed since the pandemic, open for private events on occasion. Originally it was the entry to the large, highly acclaimed restaurant The Bazaar by Jose Andres, when chef Andres was near the beginning of his illustrious career. I remember this tapas-style restaurant was wildly popular and had several different dining concepts within. One of them was Saam, an exclusive limited-seating tasting-menu spot that later morphed into Somni. Somni reopened post-pandemic, without chef Andres, in another space in West Hollywood and now has 3 Michelin stars, helmed exclusively by chef/owner Aitor Zabala. I'd say the lack of a signature restaurant is one of SLS's shortcomings, especially considering its past. I noticed in my old photos there used to be a Morton's Steakhouse connected to SLS that's also now an empty/unused space. I would describe SLS's chief design components in 3 words: monkeys, mirrors, chandeliers. They are everywhere. But it's not a case of style over substance; service and amenities overall were good. The hotel overall skews dark. There's virtually no natural light in the ground floor public spaces, and the rooms also lack some light due to the smallish size of the windows. But they are definitely brighter than before. SLS has at least one interior courtyard; my room faced this way, as do any rooms with terraces or patios. I loved the often humourous lit panels that have the room numbers on them--animals or 17th century people with whimsical features and/or monkeys "graffiti'd" in. The room was pretty spacious. There was evidence of a past mini-bar, now just an empty fridge (which I prefer) and an empty drawer with space for "Saints" and "Sinners". There were 3 types of fancy glassware and in illy coffee machine. I remember the triangular-ish stainless steel sink and back-lit shelves in the bath. The best part was the A/C could be set below 65 degrees, which was essential during the heatwave that shrouded my stay. The layout of the rooftop pool deck is the same, although there are no longer huge framed mirrors and paintings surrounding the pools, allowing for more seating. There are 2 pools, one less than a foot deep, the other less than a yard deep. There's quite a variety of seating. There's a restaurant/bar here called LaDiDa that serves lunch and dinner and a weekend brunch they're really trying to promote. I did a lunch here; service was friendly but SLOW--servers cover the entire pool deck. The ground floor restaurant The Nook serves breakfast and lunch. If you have a breakfast plan like I did, there are quirky rules as to what you can order that aren't related to cost. On 2 separate occasions I ordered 2 cold beverages (instead of one hot and one cold) and a smoothie--they let both errors slide but was warned I was not playing by the rules. There's a automatic 20% service charge for any dining option at SLS, so service can be perfunctory, although always friendly. Just beyond The Nook is Sushi by Scratch, an omakase tasting menu for 10 people at a time, with 3 seatings nightly and one lunch seating on weekends. Aside from room service, those are all the SLS dining options. But there are oh-so-many dining options nearby, many walkable. And the hotel does have a house car, actually a large Mercedes bus that can hold at least 8 passengers. It's first come, first served. and only does drop-offs, not pick-ups. Overall a very nice staycation. It was like entering a time-warp into the past, but SLS's style is perhaps ageless?

Service was mediocre overall, especially the breakfast host…read more The hotel room was extremely noisy. There are six floors in total and our room was on the 4th floor, but we could still hear almost every car passing by outside. Also surprising for a Luxury Collection property: there were no vanity care amenities in the room. First time using an Illy espresso machine, usually I see Nespresso ones. Breakfast seating is quite limited. That said, the American breakfast was pretty good. The orange juice, the coffee was solid, and the mushroom and spinach sides were especially good.

There are beautiful hotels, and then there are beautiful people. This has both…read more I arrived at Sunset Marquis after unexpectedly being displaced from my home following the West Hollywood / Sunset water main break. My car was totaled, my apartment became uninhabitable, and my little emotional support animal, Rumi, and I suddenly found ourselves living in a hotel. I came here hoping for a safe place to stay. What I've found is so much more. Jesse and the entire front desk team set the tone from day one. Every interaction has been met with warmth, patience, and genuine kindness. They never treated me like a room number. They treated me like a person whose world had just been turned upside down. Olga is an angel. She didn't just clean my room. She hung up my clothes, vacuumed, made everything feel peaceful again, and gave me one of the warmest hugs I've had in a very long time. It may have been a simple act to her, but it meant everything to me. She reminded me what compassion looks like. Logan has been so kind in every way and he completely stole Rumi's heart. Every time he sees her, he surprises her with treats and makes her feel like the most important little guest at the hotel. Watching someone love my dog so effortlessly has brought so much joy during an incredibly difficult time. Robert at concierge has been lovely. I deeply appreciate the care that goes into every interaction. Jessica at the bar has always been warm, welcoming, and kind. Sometimes remembering someone's name, asking how they're doing, or simply smiling can change the entire course of their day. The team at Cavatina has been just as wonderful. Every single person I've interacted with has made me feel genuinely welcome. Their kindness isn't an exception. It's the culture. Thank you John for the incredible suggestions of food and wine. Over the past two weeks, I've been reminded that true hospitality has very little to do with beautiful buildings and everything to do with beautiful people. When your whole world collapses, you don't remember the thread count, the lobby, or the décor. You remember the people who looked you in the eye. The people who asked how you were doing and made you feel safe. Every single one of you has given me that. Thank you for reminding me that humanity is alive and well. I will never forget the way you've made me feel and would recommend this to anyone looking for an incredible experience in the heart of LA, and West Hollywood.

We stayed at the Sunset Marquis in Los Angeles for four nights and absolutely loved it. It was one…read moreof the quietest and most peaceful hotel stays we've ever had, which was such a pleasant surprise for LA. The property is tucked away but still within walking distance of a few shops, which made it feel private yet convenient. The rooms were beautiful and comfortable, and the pool area is large and relaxing--perfect for unwinding after a day out. We also really enjoyed the small bar and the musician photo gallery, which gave the hotel such a cool, creative vibe. The brunch menu was a little fancy for me, but the staff went out of their way to accommodate and make something simple. I'm a pancake-and-bacon kind of gal, so I was very thankful they made it happen! We didn't get a chance to visit the spa this trip, but it's definitely on the list for next time. The villas looked adorable as well, and I would love to stay in one on a future visit. We were nervous about finding a place we loved in LA since we usually stay in the Irvine/Newport Beach area, but this hotel is now our favorite spot in Los Angeles. Highly recommend!

I came here recently when a friend rented a cabana and hosted her birthday party here. I've driven…read morepast this place a countless amount of times but never thought to actually go here until she invited me. Upon arrival, the security checked my bag and I had snacks in it. They told me I could not take it in as you are basically forced to purchase their food. My friend had asked for me if anything could be made vegan and nothing could. It seems weird that if a place can't accommodate your dietary restrictions, that they basically force you to instead starve. It also seemed surprising for them to offer nothing, when LA is such a vegan friendly city! Nevertheless, I really enjoyed their pool and had a lovely afternoon. It was popping when I first arrived, but as the afternoon turned to evening, it became more tranquil and peaceful and we could actually enjoy the pool and surrounding areas. I loved the vibe of the DJ playing some upbeat sounds and the furniture was all in great condition and very comfortable. The pool itself was warm and it felt good to dip my legs in. The people there had such a great energy. I loved the exquisite views of Hollywood and being able to see the sunset there felt magical. Parking is a little difficult in the area but I did manage to find some free street parking a few blocks south in the neighborhood. I just had to move my car by 7 pm since that's when it became permit only!

The weather is getting warmer and it's time to enjoy it! My…read morefriend had decided to reserve a cabana and have their birthday at the Andaz rooftop pool in West Hollywood, California. Let me tell you all about it! Entering the Andaz Hotel is amazing! It's like the stress of the day disappears. The lobby has a modern home feel and is very welcoming. The concierge are attentive and very friendly. There's even some treats like snacks and magazines at their desk. I let them know I was here for my friend's birthday at the pool. I received a keycard that allowed me up to the rooftop. At the rooftop I was greeted by a nice security guard who checked my bag and directed me towards the cabana that my friend reserved. The place was packed with people lounging, in the pool and at the bar. There was an awesome dj spinning great music! You can order food and drinks at the bar. The pool is a beautiful blue and felt amazing. I loved it!

What a beautiful hotel! From the patterned driveway to the eclectic interior design, everything…read morelooked picture perfect. Pros: - location - beautiful hotel, rooftop bar - friendly customer service - complimentary bowl of fruit in our room - strong water pressure Cons: - valet parking only ($70/day) - ask for printout of room info upon checkout, as nothing was given to us besides the room key - down pillows (I personally hate them bc they go flat and the quills poke out of the case) - don't expect to keep anything refrigerated since it's fully stocked with drinks for purchase - accidental charges by them that we had to call and have fixed after we had left

When you walk in to your room you are transported to glam Hollywood. The styling of the room…read morecombined with the decorations make the room into this sexy space you want to be in. The staff is nice, well informed and always approachable. The Location is perfect. Walking distance to things on Sunset. Quick uber to west Hollywood and more. I love the SD Pendry but this one is now my Favorite!!!

One of the best stays I've booked in LA! I wanted a special new vibe for my man's bday and was…read morerecommended to stay here. Depending on your budget, this may or may not be a pricey hotel. Created an account via their website and booked a 1 night stay in the City King suite. $417 after taxes and including valet = $617. (Sat/Sun) LOVED their eco friendly vibe and thoughtfulness in the design of the property. Even down to the glass cups for complimentary water. Our room keys were wooden chips, the flooring material in the elevators were soft and cushion-y (so unique), real plants placed throughout the property- even in your room, free rides via their Audi vehicles (3 mile radius) and so much more. Upon arrival we were quickly checked in. Probably took no more than 10 mins. Valet was $75. Pets however stay for free! (So awesome) We ended up on the 10th floor and found a bottle of prosecco in the room to start the celebrations. The room was super clean, eco-friendly and the view was beautiful. Bedding was comfy and so was the additional couch in the room. Amenities were bomb and fridge options were too good! (Good brands) The lounge at check in was such a vibe with dim lighting. Sat there a few times (evening and morning) to just relax and enough the ambiance. Hotel was super lively with guests and community. There was a dj one evening and they seem to have a lot of wellness activities and offers which was nice to see. There's a breakfast spot right next to checkin (we didn't try) and a complimentary fresh fruit stand in the mornings. The architecture of the property is so beautiful and you can tell they really care for it (and the plants!) The grand stairs were my favorite be sure to take some pics in the evening - the glow is to good. Will definitely be back. I'm a fan!

I was looking for a nice hotel with a pool at a good location and at a reasonable price…read more This is the one ! Such a beautiful hotel as soon as you go in , there is a good smell , and beautiful plants & furniture Highly recommended