The hotel was beautiful but the service was the worst I have ever experienced and unexpected…read more No drinking water in the room, unless they'll charge $13 a bottle, okay... even a 5 stars hotel would provide 2 bottles for free, whatever, typical LA thing right? Fine. Bed sheets and comforter have stains. Ok.. it happens .. whatever.. but even all bath towels have stains.. that's unexceptable. So I called the front desk to ask for new bath towels, waited for an hour.. didn't come. Called again waited another 30 mins, still never come. On the check out day, one of the staff was banging the door when I was in the shower. Which was ridiculous because I talked to the front desk the night before that I am going to have late check out. I was rushing to wear my clothes to answer the door, and realised he already opened my room door. Which means, luckily i was dressed.. if not, he would see me naked. And I feel this is super disrespectful! Why would u open someone's door without permission? Then the whole conversation he was so rude, with an attitude, said I didn't have late check out, late check out is not guarantee and only gave me 10 mins to leave the room and will have penalty. I was shocked. At the end when I check out. I was asking for the staff's name who is kicking people out. And the front desk was trying to cover up for him and said they don't know who that is. I am like.. Come on, how could you not know your coworker's name? So they finally gave me a name " Johnathan" which I don't know if they made it up or not. But anyways, this is the experience I had in this hotel. Definitely not recommend this hotel because of the service and cleaningness for this price.

If you want to feel like you're visiting a country home -- this is it…read more Love the atmosphere which is like someone's farmhouse. So relaxing and fresh. Their menu includes farm to table fresh ingredients. The decor is like someone's home. Forget the stuffy old regimen or the modern plastic and glass feel. This place blends upscale farmhouse with west elm or crate and barrel right in West Hollywood They have daily specials and happy hour prices too Located right off third street

5.10.26 Highlights:…read more-Service: Exceptional and genuinely friendly. According to their website, the hotel has been designated with a Michelin Key. -Ambiance: Vibrant colors paired with elegant design elements throughout. The lobby and courtyard are especially stunning. -Design: Thoughtfully designed spaces, including a courtyard with cushioned seating, a fountain, and two gas fire pits--perfect for relaxing. -Location: Conveniently within walking distance to the Hollywood Bowl and Hollywood Blvd. -Upgrade: We were upgraded at no additional cost--a pleasant and unexpected surprise. -Fun Fact: A reality show I watch, 90 Day Fiancé on TLC, filmed at this hotel--and coincidentally, we stayed in the same room. How cool is that? Feedback: -Provide additional waste receptacles in the lobby and guest rooms; currently, there is only one in the bathroom. -Consider switching to key cards instead of manual keys for added convenience. Helpful Info: -Complimentary Breakfast: The website description is misleading--breakfast is only "complimentary" if you pay a $30 service fee, which is actually tied to internet access. Worth paying the service fee if you need reliable internet. Our connection in the room was spotty--we had to step outside our room to get a stable signal. -Phone Coverage: Staffing is limited, with one team member often covering multiple roles (front desk, valet, driver, breakfast prep). As a result, calls may occasionally go unanswered. -Parking: Valet parking is available on-site for $45 per day. -Accessibility: The property has only two levels and no elevators, which may be challenging for guests with mobility concerns. Final Verdict: Highly recommend based on the stellar customer service, prime location, and beautifully designed ambiance.

Had to update after another wonderful visit with more pics of the beautiful courtyard and grounds!…read moreAs I said before, the impeccable customer service is even better than the beauty of this place. A gem and a home away from home.

Absolutely beautiful and a little tucked away from the main streets. Valet parking and beautiful…read morelobby thats absolutely gorgeous. I only tried out the rooftop bar. The drinks were stiff and the staff a little rushed in taking our orders and giving us the check. So we didn't get to fully relax and enjoy. Maybe next time we get there a lot earlier. Biggest take away was the decor and the view. Absolutely stunning for a night cap.

My husband and I stayed at the Waldorf Astoria Beverly Hills while on our Los Angeles trip…read more As we pulled up in our rideshare a man at the front opened the door for us. He asked our name and if we would like our bags taken to our room. We agreed and left our luggage with him. We proceeded to walk into the hotel. It was bright and open and has a magnificent floral scent in the air. We walked to the reception area and spoke with a really nice woman. She answered our questions, took care of the check-in process, gave us our keys and we were off. By the time we got to our room our luggage had just been delivered. It was all really fast. The room we got was very large and extremely clean. It had a walk in closet, a king size bed with two end tables, a small sitting area, a little office area, and a beautiful view from the balcony. It also had a large bathroom with two sinks, a tub, a shower, and a toilet. Every day that we stayed there the room was cleaned and serviced while we were out visiting the city. We settled in and then decided to get some dinner at the hotel restaurant called The Rooftop. The atmosphere was beautiful. It had heaters running as it was a cool evening and a gorgeous night view of the hills. The service was excellent and the food delicious. Overall the Waldorf had great service. Everyone working there was friendly and helpful. Plus the Rooftop restaurant was convenient with delicious food options. Staying at the Waldorf was a very positive experience.

This past month, I reached a major personal milestone with Marriott, and the team at SLS made the…read moreexperience that much more meaningful. When the staff found out, they congratulated me, thanked me for allowing them to be a part of the moment, and even went out of their way with thoughtful gestures that I genuinely appreciated. I've been traveling back and forth to this hotel since December, and I can honestly say I'm grateful I found this place. Maria, Rosa, Andy, Giselle, and Mireille consistently greet me like family. The receptionists and bellmen carry themselves with great energy, professionalism, and respect. The kind of presence that immediately makes you feel welcomed and valued. A strong thank you as well to Elizabeth, Ginger, the room service team, and the chefs who consistently deliver excellent meals with speed, consistency, and care. The hospitality from the restaurant staff is exceptional and has made dining here something I genuinely look forward to every visit. And a special thank you to Juan Rodriguez for always making each stay memorable. His attention to detail and commitment to creating a first-class experience never go unnoticed. Staying at the SLS Hotel has truly been a meaningful experience for me. In a world where genuine hospitality can sometimes feel rare, this team continues to set a standard through their professionalism, warmth, and pride in what they do. Thank you, SLS, for setting the bar high.

I love the SLS Hotel on La Cienega Blvd and it's a Marriott brand so I got my points and a…read morebeautiful suite with a patio and garden. My onlyyyy complaint is $75 for a 3rd party parking fee. Why can't this be included in room fee? Other than that sticker shock, it's a classy cool vibe here! More later! The lobby is way cool and I love the couches outside too. It's a fun and youthful vibe and a great place to lounge. The pool on the 6th floor is inviting and the gym on the 2nd floor is pretty awesome too. They have 3 Tonal machines built into the wall, 1 Life fitness ellipticals and 4 treadmills. They also have a Hydrow machine, a yoga room and a Smith machine. I highly recommend staying here especially if you don't valet park for an additional $75. Did I mention how overpriced that is already? Haha This morning at the Nook in the lobby. I love this hotel and I'm having breakfast at the Nook which is in the lobby and it's very interestingly decorated with a lot of books and fireplaces in each little nook. They have an interesting menu and it's great if you just want to have avocado toast. They have gluten-free options. :)

We stayed at the Sunset Marquis in Los Angeles for four nights and absolutely loved it. It was one…read moreof the quietest and most peaceful hotel stays we've ever had, which was such a pleasant surprise for LA. The property is tucked away but still within walking distance of a few shops, which made it feel private yet convenient. The rooms were beautiful and comfortable, and the pool area is large and relaxing--perfect for unwinding after a day out. We also really enjoyed the small bar and the musician photo gallery, which gave the hotel such a cool, creative vibe. The brunch menu was a little fancy for me, but the staff went out of their way to accommodate and make something simple. I'm a pancake-and-bacon kind of gal, so I was very thankful they made it happen! We didn't get a chance to visit the spa this trip, but it's definitely on the list for next time. The villas looked adorable as well, and I would love to stay in one on a future visit. We were nervous about finding a place we loved in LA since we usually stay in the Irvine/Newport Beach area, but this hotel is now our favorite spot in Los Angeles. Highly recommend!

I am always researching hotels for out of town guests and so I am pleased to add the Sunset Marquis…read moreto my short list of recommendations. This is the perfect place for anyone visiting Hollywood and its environs, especially if they want seclusion, hipster vibes, and luxury all in one. While I haven't stayed in a room or villa here, I have spent time on the sprawling property and explored its nooks and crannies. The public areas are clean and retro (think '60s, mostly, to my mind) and note the music industry nods at every turn. I will let my photos do more of the talking. The parking is either valet, right in front, or on the street. The vegetation is almost tropical and there is shade from beautiful mature trees on all sides. You will be close to the action while enjoying a sanctuary from the glitsy-glam chaos that is legion in this part of Los Angeles. If I wanted a cool getaway, this would be near the top of my own list.

The weather is getting warmer and it's time to enjoy it! My…read morefriend had decided to reserve a cabana and have their birthday at the Andaz rooftop pool in West Hollywood, California. Let me tell you all about it! Entering the Andaz Hotel is amazing! It's like the stress of the day disappears. The lobby has a modern home feel and is very welcoming. The concierge are attentive and very friendly. There's even some treats like snacks and magazines at their desk. I let them know I was here for my friend's birthday at the pool. I received a keycard that allowed me up to the rooftop. At the rooftop I was greeted by a nice security guard who checked my bag and directed me towards the cabana that my friend reserved. The place was packed with people lounging, in the pool and at the bar. There was an awesome dj spinning great music! You can order food and drinks at the bar. The pool is a beautiful blue and felt amazing. I loved it!

After a long day of café hopping, we ended up at Andaz West Hollywood…read more The room has a stunning view with a dominant white and grey color scheme. Unfortunately, there's no coffee machine or water bottle in the room. On the bright side, there's a bathtub! The room's nicely decorated with a large window facing LA downtown. The street below is the famous Sunset Boulevard. I headed down to the lobby and got my coffee from a huge Bunn machine. I was expecting a Nespresso machine in the room, though... The TV selection is limited compared to what I have at home, with Netflix, Hulu, Max, and Prime...

What a beautiful hotel! From the patterned driveway to the eclectic interior design, everything…read morelooked picture perfect. Pros: - location - beautiful hotel, rooftop bar - friendly customer service - complimentary bowl of fruit in our room - strong water pressure Cons: - valet parking only ($70/day) - ask for printout of room info upon checkout, as nothing was given to us besides the room key - down pillows (I personally hate them bc they go flat and the quills poke out of the case) - don't expect to keep anything refrigerated since it's fully stocked with drinks for purchase - accidental charges by them that we had to call and have fixed after we had left

When you walk in to your room you are transported to glam Hollywood. The styling of the room…read morecombined with the decorations make the room into this sexy space you want to be in. The staff is nice, well informed and always approachable. The Location is perfect. Walking distance to things on Sunset. Quick uber to west Hollywood and more. I love the SD Pendry but this one is now my Favorite!!!

One of the best stays I've booked in LA! I wanted a special new vibe for my man's bday and was…read morerecommended to stay here. Depending on your budget, this may or may not be a pricey hotel. Created an account via their website and booked a 1 night stay in the City King suite. $417 after taxes and including valet = $617. (Sat/Sun) LOVED their eco friendly vibe and thoughtfulness in the design of the property. Even down to the glass cups for complimentary water. Our room keys were wooden chips, the flooring material in the elevators were soft and cushion-y (so unique), real plants placed throughout the property- even in your room, free rides via their Audi vehicles (3 mile radius) and so much more. Upon arrival we were quickly checked in. Probably took no more than 10 mins. Valet was $75. Pets however stay for free! (So awesome) We ended up on the 10th floor and found a bottle of prosecco in the room to start the celebrations. The room was super clean, eco-friendly and the view was beautiful. Bedding was comfy and so was the additional couch in the room. Amenities were bomb and fridge options were too good! (Good brands) The lounge at check in was such a vibe with dim lighting. Sat there a few times (evening and morning) to just relax and enough the ambiance. Hotel was super lively with guests and community. There was a dj one evening and they seem to have a lot of wellness activities and offers which was nice to see. There's a breakfast spot right next to checkin (we didn't try) and a complimentary fresh fruit stand in the mornings. The architecture of the property is so beautiful and you can tell they really care for it (and the plants!) The grand stairs were my favorite be sure to take some pics in the evening - the glow is to good. Will definitely be back. I'm a fan!

I was looking for a nice hotel with a pool at a good location and at a reasonable price…read more This is the one ! Such a beautiful hotel as soon as you go in , there is a good smell , and beautiful plants & furniture Highly recommended