Get decent managers. I lived there 3 years and never had any issues other than being flooded when the upstairs apartment left a water faucet on during one of the many times water was shut off. Then the new manager started getting really ugly and they eventually told us they would not renew our lease because they wanted possession of it, probably to update it and charge more, since 2 of our neighbors had also had to move. Adara: I lived there from mid-June 2020 to May 3, 2023. Building 9, 1st floor. read more

Since adopting new management Adara communities, it's been very vague living here. Let's start with rent going up, water being allocated based on usage by building, mandatory rental insurance required, so many to name. I could deal with the old management cause it was a smaller management company, but when Adara came I think more people have a sour taste in there mouth. Patios can't have certain things on them. The biggest complaint to management is the parking situations. Look, if there already wasn't enough parking. I mean you have more stray Cats than parking available here. I HAVE HAD MY CAR TOWED THREE TIMES. I had parked in fire lane once to go put my groceries in my unit, came out on a good Friday night about 5 minutes, towed away and gone, like someone knew my every move. Damn. Ok. You got me. Fair shake. Next, I parked in handi cap, illegal, Yes, there was no parking 9pm at night, car was gone again. THAT QUICK. MY BAD, MY BAD, I OWN UP TO IT. LAST, I had a flat tire, and I'm not the only one at the complex with car issues, but you tow my vehicle for that, OOOO-NOOO , I guess I will be an idiot for resigning again, pls. Management acts like there not involve with what's being towed, but On-Site Towing company comes here mostly every weekend night and tows people vehicle, allowed by management through contracts. If you want to Park in Peace where ever you live, and not have to fight for parking when coming home from work, (Don't Move Here). It's getting worse overtime. I KNOW residents have been complaining like me. For example, since Beryl, debris have been picked up daily everywhere else to my knowledge AROUND HOUSTON OR HERE, but since July here has still BEEN DEBRIS taking up parking SPOTS and your charging people rent and towing there cars for parking BAD situations. BADD BUSINESS. I don't really blame ADARA communities, but management on site for being the mastermind behind it all. They probably got friends or family in this On-Site Towing company helping them get paid overtime. If not then create More Parking for your Residents. All the parking that's covered parking, could possibly be for residents if you don't have enough, Thuh. Lastly, there was a car that burned up near my building and literally never towed until the 3rd Week in September. I Repeat, an abandoned vehicle 3 Weeks Sat, burned here completely. But flat tires is considered what, Violations. Get Real Management people here please. Total disrespecting our Hard Earn Money. I have pics to prove my point, but you can ask residents here, I am not alone about this parking ordeal... I REST MY CASE. read more

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If we could give this apartment a NEGATIVE-10 stars I would. we lived at the complex for 2 years and got our cars and multiple neighbors cars broken into at least 5 times, they bust our windows and steal everything. The complex is always notified and they DO NOT CARE. nothing was done, no cameras or security. The gates don't keep you safe because they are always broken and open. Do yourself a favor and don't move here. read more

Don't live here unless you want roaches in your kitchen no matter how clean you are or how many times you get your apartment pest controlled. They are in the walls!! Don't move here. read more

UPDATED PRO & CON: Pro: Moved out!! Con: Finished one year lease and moved out. Had to pay a surprise $1k security deposit when I moved in (read below) so I made sure to leave the apartment move in ready (aside from the oven). Having lived in apartments before, I knew that they would still find things to charge me for. HOWEVER, I got a letter stating how much would be returned to me a month later. They are charging me $500 to replace the carpet!! Not only did I not have any pets, there were no rips, stains, burns, blemishes, and is it illegal to charge a tenant to replace the carpet or drapes (for normal wear and tear). PLEASE TAKE PICTURES WHEN YOU MOVE OUT. This will be my last update but I am sure the battle over the deposit is far from over. UPDATED CON: 4 months in: If you rent here, PAY FOR ASSIGNED PARKING! Even if you don't think you need it. There is NOT enough parking and you will eventually have to park outside of the apartment complex or get towed for using the available parking (assigned parking). Towing cost is about $280+tax. Legally although you are a legal tenant, parking is first come first serve and the landlord has not promised you parking. So heads up! Pros: The apartment has a nice layout, sq. ft., and area. Staff is friendly and helpful when you can get ahold of them. Neighbors seen friendly! Cons: 1.) The unit I moved into was not available to view until the day I moved in so i had to see a larger upgraded unit to get a feel for the place. 2.) Applied thinking I would pay deposit and pro-rated rent to move in ($798) but ended up paying way more to move in ($2798). I went through the application paperwork and deposit requirements and got approved if I paid an additional deposit that was equal to rent regardless of my good credit and renter history (not a huge deal because you get it back when you move). Upon approval and getting the money orders (2 days before move in), they told me that I also need to pay next months rent in addition to move in since it was already the second week of the month. I also had to ask them several times to document that I was paying an additional deposit since they couldn't show me paperwork that I needed it and only wrote that I paid the initial $199 deposit. 3.) Got the keys and did a walkthrough with the office attendant. The bathrooms were still dirty and the floors vacuumed, the vent didnt work, the kitchen disposal didnt work, and there were lights out in the bathroom, living room, fridge, and stove. He was detailed so that was nice. They said although it was not cleaned, since I already have the keys there isn't anything they will do. 4.) The front gate is broken at move in so they stopped issuing the gate key. I have to write it on the lease when signing because they didnt. (Said it wasnt a big deal and they would issue the whole apartment when they replaced it. This is pending still). 5.) No afterhours maintence!! There is no website and I cannot get ahold of anyone after hours for a maintenance emergency. There is no number online, in their after hours voicemail, on their office door, or in the lease paperwork on how to get ahold of someone. I've been moved in for a 2 weeks and the a/c has gone out (only heats), dryer has stopped working, and the original problems at move in have not all been resolved. 6.) Parking!! There is enough but you might have to park on the opposite side if you dont get a spot early enough. 7.) Pet friendly means dont walk in the grass 8.) A little petty but so many small spiders!! read more

The Verandah At LakePointe - Balcony - Apartments Near Me - Humble, Texas

First off... if you do rent from this complex... CHECK YOUR PAPERWORK and keep it!!!. My leasing agent tried to add an extra month on to my 12 month lease. Also while they do not charge a monthly pet fee, more than half of your pet deposit is non-refundable and mine equaled out to be about $25 per month, so don't fall for that selling point they give you. I am happy to pay the fee as I have a dog but they really are not honest about it. I rented this apartment because it really was the best deal for what you get. I was attracted to this property because of its large porches and in unit washer and dryers. If you are away from your apartment for at least 9 hours a day for work this place may work for your needs as long as you don't have a dog, because they need to access the inside of your apartment an unreasonable amount of times during 12 months. They give you 24 hours notice most of the time but this was not enough time for me to find another place to work for that day with my dog in tow. I work from home and the amount of times my work day was interrupted due to maintenance issues was ridiculous. There is something they need to access your apartment for at least once a month. Inspections of all kinds! I cannot tell you how ticked off I was when I am on a client phone call and every fire alarm in the building is going off for more than 5 minutes. While I was living there they decided to paint the entire complex. Which meant moving EVERYTHING off of my porch for more than a week. Also this meant listening to painters yell and sing every afternoon outside my door for more than 2 months. Not to mention the amount of trash these guys left all over the property. Paint and paint thinner left out and in some cases dripping into the grass where I walk my dog. If you need something the maintenance guy on site can complete they respond quick and complete the fix quick. Ted is head of maintenance and he is great! However, they hire the cheapest vendors for everything outsourced! As always the price reflects the quality of service. I waited more than 2 weeks for a new screen door that was also very annoying. When the vendor did come they were rude and I had to have them come back twice to resolve the issue. The front office has a lot of turn over. It got to the point where I would stop asking the people who answer the phone and just ask for the manager each time I needed something because that is the only way work orders actually get put into the system. Last but not least. While the pool is beautiful there is a group of old bachelor residents that hang out and get wasted at the pool during the summer months. They act like they own the place, so beware of them if you don't do the party thing. read more

We used to love this apartment complex, but thru the years that we were there (5 1/2) it really went downhill 1. The security gate only was "secure" less than half the time 2. The turnover in management was ever changing after their long time manager quit 3. They are very relaxed regarding size and breed of dogs. Both very big and aggressive breeds were seen everyday 4. The owners of those dogs very rarely used the poop bag stations to properly dispose of the waste 5. The maintenance staff was constantly changing And although, they were nice enough, half the time none of them knew really what they were doing 6. The largest units are 2 beds 2 baths. The family that lived above us had 4 young boys. And I know there were other similar units. There is no playground or anything for youngsters to do. Instead of a playground, they made a dog park. (Note item 4) 7. AND THIS IS THE MOST IMPORTANT: DO NOT EXPECT TO RECEIVE ANY OF YOUR DEPOSIT BACK WHEN YOU LEAVE We were charged an outrageous amount to clean the carpet and then to replace the carpet even though the major stain was from a ceiling leak from hurricane Harvey. The lease clearly states that our deposit will be returned if the apartment is left in good condition, with normal wear and tear. We ended up paying THEM money to move out So bottom line, enter at your own risk. I would never ever move there knowing what I now know read more

Allison did a great job in helping us get a apartment. Clean place and well maintained.

I went here on Sunday as I was looking to move a little further out of Houston since I am working remotely 4 days a week. This place seems nice. Unfortunately, whether due to inexperience or other nefarious reasons, I was mislead into thinking the apartment I was renting was on the ground floor. Since the tenants are still living in the unit, I couldn't see it but was told it was ground floor. The apartment complex wouldn't take a check or credit card but told me I could get a Money Order from Kroger...and oh yeah, if you donate a toy to Toys for Tots, the deposit was reduced. So...I hauled my happy arse down to Kroger, got the Money Orders (yes, two because the apartment wanted separate deposit and separate admin/app fees) and the toy and headed back to The Verandah. The next day, I got a call: Congratulations, you've been approved...but "our bad, the unit is actually on the THIRD floor." The knitwit told me I had to make a decision by COB that day...4 hours notice. I was NOT happy and spoke to the Leasing Manager who gave me until COB the next day to decide. The more I thought about it, the more unhappy I became. I called the next day to say "Thanks, but no thanks!" They agreed to give me back my deposit, admin and application fees (and I wanted the toy back to donate to another Toys for Tots campaign because it 'smelled' like a bait and switch to pad their donations). I received all the above today. They sent me back the Money Orders rather than write me a check! Fortunately, I bank with Frost Bank and they have customer service down to a "t". Typically, I would have had to haul my now unhappy arse back to the Kroger in Humble to get my money back. However, Frost (being the customer service experts that I have come to know and love), has agreed to allow me to fill out a form and they'll re-deposit the funds back into my checking account. Incidently, I found another apartment a couple blocks away from The Verandah...and directly ON Lake Houston. Not only was the rent less for the same sized unit, but they actually took my personal check for the deposit and fees. PLUS, they took me directly to the ACTUAL unit and didn't mislead me with bait and switch. Sorry the first review for this place is a negative one...but they need to train their staff better if they want better reviews. read more

This is the worst apartment complex I've ever dealt with! I applied last year for an apartment and got denied which is fine! But I had to pay $400 to apply with the understanding I would receive a refund but I have not received it and this is been going on since last year. I have called and sent emails to the apartment complex and each time someone has responded they said they would check and I have not received a call or email back from anyone. But they were quick to email and call me when I was applying for the apartment. This is completely unprofessional and ridiculous! But it does not stop them from sending me a monthly email saying that I owe them rent money even though I do not live there!!!! If i could give them 0 stars I would read more

Absolutely NO PARKING... I wouldn't suggest living here u less you're okay with paying a $145 ticket bc your car got towed... and the workers are rude. Definitely not worth living somewhere you can even leave your car without it getting towed. About after 8pm there are no parking spots l left. And on the weekends it's worse. read more

I have had nothing but issues since I moved in ! There's NEVER any parking unless you pay for an assigned parking spot which is RIDICULOUS! Or you get towed, which is about $300 dollars. The gate doesn't even work for you to let your visitors in unless you have a house phone. WHO USES HOUSE PHONES ANYMORE???? That was my first issue when I moved in . The next issue: Your water is gonna be cut off at least twice a month maybe more for "plumbing issues" I was without water All day yesterday. I had to call multiple times after hours because they would cut it on after I call and then it would be right back off ! I wake up this morning to shower and get ready for work. NO WATER! I didn't get a text message notice at all. I call and then they decide to send a text . Like no, it's too late. I pay wayyyyy too much to be living here and my water is always being cut off. I've literally lost count of how many times and I haven't even been here a year. I had to call multiple times about my dryer not working, still does the same stuff I called about but I'm tired of calling about it . The only good thing I have to say is the apartment is nice sized, nice layout and the long balcony but other than that. I do not recommend . read more

My boyfriend and I went to the Verandah to get an apartment tour. It went great we fell in love with the apartment. We told them we have no rental history and no credit history. NONE. We made this very clear all the way up until we applied. We were basically promised we would get approved (this was the second apartment we applied for in our apartment search) We had never had an apartment before so we were very naive when told we were more than likely going to get approved even though we had no rental or credit history. We waited the two-three days for our application to come back and we had gotten denied. We were denied for no credit history and no rental history. As you can imagine we were very upset and had already put a deposit down. They require money orders to put the deposits down. So i went up there and they gave me back the money order. I had a hard time trying to cash it anywhere so i took it back there and they informed me that they would receive the $200 check back with in 30 days. It has now been 2 months and i have been calling everyday basically to get my money back and every time i call all they say is "we're working on it" "let me call corporate" "can i have your name and phone number so i can give you a call back today after lunch" i have even gone up there THREE times WHILE the corporate MANAGER was there and i was not allowed to speak to him. I am still wait for my money even though they say it has been sent out. Moral of the story, if you get denied make sure they give you your money back with in that 30 days or else they will take their time in getting it for you. read more

The apartments and the property are well maintained. The swimming pool is gorgeous. However, at the end of the day, when one has worked all day, they do expect to have a place to park their car. You may or may not be able to find a place to park your car. There are no designated parking spots or visitor parking areas. As the manager told me on the phone it is, "First come, first served." Therefore, if someone is having a party, the visitors get the parking and the residents are left driving around searching for a place to park. It is a gated community, but they allow tow trucks to come in and search for cars illegally parked. If the only place you can find to park your car is a handicapped parking, expect to get towed. With the management aware of the inadequate parking, this makes me suspect that they are getting a cut from the tow company. Why would you tow the resident, but not the visitors taking the parking spots? ?? I do rent a garage on the property, but all they can offer me is one on the far side of the complex. I arrive home after dark and I leave before the sun is up in the mornings. I will not walk all the way around the complex alone in the dark with all of the things I drag to and from work. The parking situation is definitely something you should consider before renting here. I am sorry I didn't ask that question before signing the lease. I have arrived home without any place to park my car all around he complex several times and been towed once for parking illegally out of desperation. Not good! read more