This particular issue with my bathroom celing was not complex. They just could not seal the ceiling…read moreand get over the issue. The issue involved multiple sources of issues. The entire staff was keenly engaged. The lead plumber is very smart. He understood the natre of the issue and prepared me that it will take time to fix this issue from the root. Otherwise it will occur again and again. Under his guidance the team deligently viewed each issue and resolved all the problem area. Job done was more than excellent! Thank you! Additionally, in general I am very happy with the staff here. They are very exceptionally efficient in all areas. Clearly, they are highly experienced professional and on top of that very good quality human beings. Blessings to them!

Parktowne Place partners with InLiquid Arts for art exhibits in the lobby of the buildings. It…read morealso host other art events like a workshop for world collage day. Most of the events are free. The art exhibit receptions are a lot of fun. The reception starts in the lobby of one building where the artist talk a little bit about their art and light bites are served. It moves to a second building with more of the art with beer and wine. The third building has even more art exhibits and dessert. The food was supplied by Avana Restaurant located right at Parktowne! The lobster rolls were so good with nice chunks of lobster on a toasted roll. The pizza was very tasty so were the chicken wings. Parktowne also has a great outdoor space with lots of grassy areas, outdoor sculptures and Adirondack chairs.

Vega is so helpful at all times. I have had issues from air conditioning to heat and he takes care…read moreof it always and is extremely pleasant. I can count on him!!! Rebecca G

UPDATE: The silverfish are still alive and well throughout my floor (hallways and living space)…read moredespite their attempted "treatments." Once I go a month without seeing one, I will take this review down.

I moved into The Franklin last October! After driving cross country with my dog and searching for…read moremy initial landing spot- found it! The Apts are gorgeous, modern and comfortable! The amenities- exceptional! I highly recommend this welcoming, very dog-friendly place! Sincerely, Marcy A Resident

Would give 6 stars if I could. Absolutely loved staying there. I needed an extended stay while I…read morerecovered from surgery at one of the nearby hospitals. My apartment was incredibly comfortable and well designed. The staff was friendly and professional. And even better--there were 4 places to eat and get food accessible from the lobby--great places. It's always great when expectations are high exceeded--definitely the case here. Can't recommend it enough.

This place is a hot ghetto mess! Nothing works, pipes bang all night long, roach infested, dog…read moreurine and feces in hall and on elevators and unexplained expenses attached to monthly rent. If you are one day late, they will incur legal fees to your rent and expect you to pay them without even waiting out or adhering to the late fee. On top of all that, I have had numerous packages stolen out of the lobby and the office refuses to do anything about it. I regularly see people posting signs asking people to stop stealing or to return their packages and the staff just removes them. If I could do it all over again, I would NEVER have moved here. I cannot wait until my lease is up!!

The landlord/management is horrible. Our heat and hot water are often out of service and the…read moreresponse is both slow and unhelpful. The water supply is sometimes brown and rusty. There is ongoing infestation of mice and roaches. Calling these "luxury" apartments is like calling McDonalds haute cuisine.

I have to say that making Angel the head of maintenance was a terrific decision. He's professional…read moreand friendly and aims to solve problems. I had a refrigerator issue which he first attempted to repair. When that didn't work, I received a new refrigerator. I complain when it's poor but I never forget to compliment when it's great! Ty!!

My biggest is my dog was hit by the maintenance staff on the golf cart. They didn't stop and they…read moredrove away. If they had stopped the engine, they would've heard me screaming for him. He got away from me. Two weeks later, he died, and I took him to the vet and everything. I don't have video proof so I can't do much about it but it sucks.

I lived at the Lumberyard for over two years. It was absolutely great! The management is extremely…read morefriendly and easy to work with. If there is ever an issue with your apartment, they are very fast to fix things. Kregg is also the man.

Great location, easy access to shops and restaurants. Also close to the city.read more

Robin Apartments has been my landlord coming up on 9 years. I can only say nice things about them…read more The maintenance staff is friendly and top notch. Management is friendly and very efficient. My kitty cat, Zelda, likes it here too. I can pretty much walk to a lot of places and there's bus stops a block away in either direction. Trader Joe's is less than two blocks away and Aldi is about a one mile walk. I can have packages shipped to the office so I know they're safe. Many have said that Mr Robin is the nicest landlord in the city and I believe that to be true.

I had a great experience with Robin Apartments. The staff and management are accessible, friendly,…read morequick to respond, and always true to their word. Very reasonable, transparent, and attentive, and they take excellent care of their properties. Furthermore, the apartment I rented from them in 19103 was very reasonably priced and well maintained. They're a family business with real heart for what they do, and it shows. I cannot recommend them enough!

I have mixed feelings about the townhome that I am in. I love the location of the property. Cooper…read moreRiver being across the road is a plus. The location is 10 to 15 from Philadelphia, huge plus. It is also close to everything in Cherry Hill, Moorestown, Camden (if you go there) and other surrounding townships. I am not happy with the properties poor responses to some of my concerns. First concern was no hardwood floors like in the pictures advertised. Secondly, my kitchen renovation was a nightmare. Was suppose to take 2 days and it took about a month to complete. Not to mention, the contractors lost my key to my apartment causing my locks to have to be changed. My safety was potentially in jeopardy. I wrote the corporate office and have not heard back from them on either issue. This is displeasing and unacceptable. The townhome and location was the reason I moved here but I am not satisfied with the customer service and lack of corporate responses that I have yet to receive. The property manager is nice and has done what she could do with her authority but as far as upper management, their lack of response and slow responses to the hard wood floor issue is very disheartening for the amount of money I spend on rent.

Editing review post moving out: the absolute worst experience in two years. Erika is one of the…read moremost unprofessional people I have ever experienced in my life. We were extremely respectful, kind hearted, payments all on time, friendly with the neighbors etc and Erika from day one has been the most disrespectful person to us. When we moved in we had to wait an extra 5 days because the townhome was completely trashed. After fighting for 2 days they finally replaced our carpets and picked up the trash they left all over. No one, not one time did we get an apology. Over the 2 years we had issue after issue but continued to stay patient as we did enjoy our neighbors and neighborhood. Now we are being charged for normal wear and tear (pictures attached) . As you can see there is dirt on the steps mind you in the check out letter it states "carpets must be vacuumed" never once did it mention they needed to be shampooed or we would have done that as we owned a shampooer. 2 weeks before we moved our our refrigerator broke and 3 maintenance guys trotted through our home in their work boots leaving dirt in that walking path. Erika's response was "well why didnt you tell us to clean it" constantly blaming us. Always. Never once did that woman take accountability for her actions. When you run a property YOU take responsibility for YOUR employees actions. All she did was hide in her office and tell her staff to tell residents she was "on a call" every time you called. I could go on forever about his disrespectful and cold hearted she is but I will leave it at this. Just because we are renters doesn't mean it's not our home and we shouldn't be treated better. Erika I hope your kids never experience someone like you as their property manager. I always try to give people the benefit of the doubt. Especially in customer service jobs as I am in customer service as well. However, our experience has been absolutely Horrible since the day we picked up our keys. We love our home, we love the area, we love the location. However, the staff here has been an absolute nightmare. No one responds to emails. After sending 3-4 we will finally get a response and 9/10 times they still do not apologize or try and make things right! We respect our neighbors, we pay rent on time, we are constantly being treated wrong! When we first applied we spoke with Danny and we were so excited to finally have an amazing, caring, responsive leasing agent and of course Danny gets promoted a month before we move in. I absolutely hate writing terrible reviews but enough is enough. We had a neighbor tow our visitors car due to an honest mistake that we owned up to. Even after apologizing and moving on from the mistake the neighbor called the leasing office accusing us of stealing his parking cone and threaten to Call the police if it wasn't returned! Meanwhile the cone was in another neighbors front area and no one called to apologize to us after showing them we did not do such a thing! Meanwhile neighbors have 4-5 cars parked all over, no stickers, and nothing happens to them. Now the fitness center is locked and you cannot enter the building when the leasing office isn't open. Unbelievable and I will NEVER recommend anyone moving here.

Great apartments! Pretty nice, been living in Haddonview for about 5 years. Heating works well and…read moreprices are pretty good. And don't set the AC too low in the summer. It gets cold. Quick, if you turn the AC to like 60°F in a few minutes.

Terrible apartment complex. No compassion just about money. No conversations with their…read moretenants. I owed late fees, rent was current Except late fees and they hired an attorney which caused me more money. Stay away from this money hungry complex.

I've been living here for 1 and a half years now. Everything is great, except for the leasing…read moreoffice and the company which manages the building. But then there's this one leasing agent, Sean Quinn, and he's basically the reason why I'm giving this place 4 stars and not less. I highly recommend you try to do business directly with him if you're renting at Chestnut Hall. Sean is a friendly, candid person who really cares about making things work for you, differently than most of his coworkers. Last month my girlfriend and I needed to upgrade from a studio to a 1 bedroom apt (which you would think the management would love, since you're basically paying more for rent), but the experience would have been a total frustration if it wasn't for him. There were so many obstacles and unexpected fees, and I really think we would have given up if he hadn't taken it upon himself to personally deal with all the crap. The location near campus is great, the apartments are generally very good and I personally never had major issues with mice, roaches or noise from the street (I lived in the 7th floor). That said, the rent is kind of expensive for the area. However, because it's managed by a huge company, my biggest frustration is that most leasing staff will treat you like garbage right after you sign the lease. That's why this place desperately needs more good agents.

We happily renewed our lease at Chestnut Hall for another year. Gavin the community manager made…read moremany improvements. The lobby is a lot cleaner. They changed the carpets along to corridor. The maintenance guys are great, especially Dale and Ray. Whenever we have maintenance issues, they address it almost within 24hrs. The team behind the concierge desk is always helpful. It's a great location in West Philly. Near to everything you might need. West Philly has plenty of community events too. The residents are friendly. It's a quiet building too. Pet friendly. We appreciate that they enforce the no smoking environment.