The food is much better now than it was before they failed their health inspection. The new chef…read moreknows how to actually run a kitchen. The place does need some updating. Memory care is an absolute nightmare. The floor is like fly paper, they do the laundry, but never even turned the clothes right side out and just stuff them in the drawers, and they have one supervisor that they rely on for seven days a week 24 hours a day. That is an impossible job for anyone and they're too cheap to find extra help. There is very little mental stimulation for the people in memory care. I think it's all about the money and they hope the memory care people don't remember any details to report to their family. The staff doesn't even notice a guest walking in at times. All of them are over in the corner, looking at their telephones. I had walked in more than once to find my family member lying on a bed directly on the plastic! No sheets, no blankets no nothing. We also had numerous pieces of jewelry come up missing from the memory care unit. Granted, we shouldn't have had anything expensive there, but still you like to trust the staff.. Say no to their memory if you love the person you're looking to place there!

This place is fabulous. My mother has been a resident for almost 3 years in the independent living…read moreside of the community. This last year during the COVID virus has been challenging for all senior communities. TCW has met the challenges head on, and has been proactive in all areas where needed to continue to keep the residents safe and healthy. From delivering meals directly to each resident, ensuring to screen residents for infection, monitoring and cleanliness, following state mandated guidelines, coordinating that all residents are vaccinated and working daily to keep each resident engaged in the community during a global pandemic, I applaud the staff. There are so.many outstanding and dedicated staff members that have gone above and beyond to ensure the residents quality of life is the best that it can be. In a pandemic, that is no small feat! TCW is a beautiful facility, filled with caring residents. My mother loves this community, the activities, the staff, her lovely apartment and her friends. Just walking in the door, makes you realize that happy residents live here. Thank you TCW staff for all your commitment. So glad that 2020 is over, and the virus pandemic is resolving. You all deserve a metal of honor!

Skip this place as a potential place for senior living. The common areas are great. The apartments…read moreare ok. The food is horrendous. The elevator in building 8000 is out at least a couple times a year. My mother in law is disabled and has been trapped for at least a week due to the elevator being out. Not cool. Try to contact the regional operations director- all they will give you is her email - Jenna Johnston . Not helpful at 3pm on the Wednesday before thanksgiving UPDATE CHRISTMAS EVE 2024 - heat is out in the ENTIRE VILLAGE. Not much to celebrate at Celebration Village this Christmas. They hope to have it fixed in the next day or so....meanwhile it was 28 degrees this morning. #frozen_grannies

Not the best place to put your loved one. I'd look elsewhere. The food is terrible and the staff…read moreis unresponsive.

This place may have been great at one time, but those day are long gone. The food is terrible and…read moreno matter how many complaints they get they do nothing to change it. The staff in the dining hall has an "us against them" attitude. The administration is tone deaf at best, and their care for the residents is nonexistent.

Exceptional service, professional care and genuine, heartfelt compassion -- all describe the…read moresuperior team at Villas of Canterfield. Dusty, Judy and team are unmatched in the area. It's easy to rate them with five stars!

Mom is 87 years old and moved to Cottonwood from out of town. She asked me to go and check it out…read morefor her. I was extremely impressed with the facility and location, but it was the staff that really made my decision. They are thoughtful, and love all of the residents. Mom could not be happier as she is very social and loves the multitude of activities. She does not drive anymore, but has plenty of opportunities to go wherever she needs. Mom has already made many new friends so she is never lonely. She is constantly saying how happy she is and how she wished she had moved here 10 years ago.

Love living here. Only here 3 weeks and couldn't be happier. Management is outstanding and the…read moreentire staff in every department is very friendly and informative....and willing to help you with all your needs.

All of the Brickmont communities are owned by the same person. All she cares about is money. My mom…read morelived in Brickmont of Acworth for a year and a half. The prices went up considerably during that time. The owner hides behind a computer and rarely responds to concerns. The turnover there and management are horrendous. I am so happy we got my mom out of there.

They don't deserve a 1 star but zero . They were caught abusing & neglecting my father . He lost…read more40lbs since March of 23' and we moved him Sept 23 ". They have been reported to the county , Elder Abuse and Obudsman. The Obudsman rep went out to investigate found my father on the floor and NO ONE was around . A hospice nurse and the representative got him up . She told the hospice nurse she was looking for my father . She said this is the man you're looking for . They are verbally , mentally and physically abusive . Don't let the fancy interior fool you it is not what it seems . BEWARE YOUR FAMILY MEMBER may die due to their incompetence. We also found a duct taped package in the toilet tank .

I moved my 90 year old Aunt into Addington Place of Johns…read moreCreek one year ago and Thomas mentioned that the usual rate increase is 1-2% but absolutely no more than 3%. One year later they have a 9.7 rate Increase. Talk about false advertising. She is on a limited budget and her social security only increased 2.4%. She won't be able to stay there with such an unreasonable increase. They state in their letter that this is what their investors have decided.

My uncle has been staying here for a while since he had a fall. He is 97, and sharp as a tack. The…read morestaff is friendly and respectful. They encourage him to get to meals and a variety of activities. Food isn't always great, but it's generally healthy and it's hard to meet everyone's likes when cooking for a group. They do a good job of keeping the place clean sanitary.

From my experience in senior living, Arbor Terrace South Forsyth really stands out. It's a…read morewonderful community with an awesome, caring team.

I usually am of mind, if you have nothing nice to say, say nothing. However, as a health care…read moreprofessional, I feel I would be neglectful not speaking up if someone is looking to put their loved one's here. Last fall, we along with three other families moved our beloved family member out of this establishment and are so happy for it. When Arbor Terrace first opened, it was quite lovely. Over the last several years, all the original staff left, no consistency or quality in care and often down right neglect! We would often come to visit to see medication lying in clothes, under bed, and on shelves which means many many doses missed. More times than we can count, we would find all the sheet sets missing and would pull back comforter to see staff allowing our loved one to sleep on only a plastic mattress so as to avoid having to wash soiled sheets. Often our loved one was not offered the opportunity to use the facilities in eight hour shifts causing several dangerous U.T.I's. In the end, the owner found it easier to ask residents to leave instead of correct the problem. They only hire teens and call them aides, they hire 18yr olds who take a 7 week course on how to give meds, but do not know what they are for, and call them nurses or med techs. They do not Watch patient take and are not liable if mistakes made because they are not real nurses. They have 1 nurse on staff who is over 93 patients, not there on weekends, evenings and often at other facilities during the week. My husband and I go to many Assisted Living facilities as our ministry. None are as neglectful as this facility. We moved our loved one a year ago to a place that is not as fancy looking on the inside, but the quality of care is night and day. #ask turnaround off staff.#qualifications, #researchcomplaintsonfacilitywithombudsman,#patient to staff ratio , #%resource-staff. numberofstaffhangingtogetherincommonareaormursingstation,not in room assisting. The owner is in CA, and admits he is covered by law because GA has the easiest laws and more profitable with less chance of being sued by owning an Assisted Living than apartment complex. GA does have the worst laws protecting the elderly but being a huge advocate of the elderly, Arbor Terraces would be the last place I would put anyone. You are better off sending loved one out of state but truly there are good places locally, you just have to do your homework.

I moved my mom into The Phoenix at James Creek a few months before COVID. At the time, I was told…read moreby a gentleman who said his mom lives there that the food was one of the best things about the place -- and that's one of the main reasons I chose it. Unfortunately, that couldn't be further from the truth. The food is absolutely terrible. I wouldn't serve some of it to anyone. The kitchen seems to go through cooks constantly, and the meals look and taste like something thrown together with no care at all. I've posted pictures so you can see for yourself -- what they are calling "lasagna" on the menu. It looks like it is missing marinara sauce and was filled with something that could pass for cat pate. You can't even tell that it is what it is. Also, do you serve corn and broccoli with lasagna? My mom sends me photos of her meals all the time, and it's heartbreaking. I've resorted to taking her grocery shopping so she can have something decent to eat. I genuinely feel sorry for the residents who don't have family nearby to help them. It's a shame because the facility itself is clean and the staff are kind and caring. But the food situation is unacceptable -- and it's been this way for years now. If management doesn't fix the kitchen problem, it overshadows everything else that is good about the place.

Experiencing a decision like this is so challenging and difficult. My father in law took a turn…read morethat we could not have expected. Suddenly we had many decisions to make that we were not prepared to make. We were directed to The Phoenix and James Creek. We had lived in the area for many years but were unaware of this facility. Victoria was so kind and gave us a tour of The Phoenix. We had never seen anything like this as it was like being at a lodge in Colorado. The building is beautifully decorated and has amenities I couldn't imagine from a library, to a Garden room, to a movie room, etc. We spent a few hours here and every staff member greeted us with kindness, knowledge, and friendliness. They knew all of the residents names and genuinely seemed joyful in their job. When he arrived after being transported from the hospital they immediately took care of him and gave him a bath. His first meal here he ate every bite and loved the food. We are grateful we found a place that would love on him when we can't. We also love the area as it is in a residential area where the local community supports and loves on the residents.

Well kept property but poor care. Management is unorganized, slow to respond. Issues with my…read morefamily member went untoiced, they are not through nor do they inform families enough. Lots of turnover and very little activities with residents. Food is sub par and for the price of room and board it should be better. You can find better places to have your loved ones reside.

My mother has lived at the Cohen Home for the last 2 months and we are so happy that we made the…read moredecision to make this her new home. We looked and interviewed so many memory care properties and none compared to TCH. It was quite stressful and frightening to realize that we were at this point in her life and would have to trust in others to take care of her. We love the staff and so does our mother. They treat her with such kindness and care. It is such a relief to have such wonderful people care for our mother. They treat her like she is their family member, not just a resident at the property they work at. During COVID, it is especially hard as we are not able to visit on a regular basis and do the things we typically would for her however the staff is always there to assist us in whatever we need. During this disturbing time they have provided my mother and the other residents with a safe and healthy environment and adhere to all the health guidelines. I would highly recommend making this your loved ones new home if you should be looking for an assisted living/memory care property. The quality of care provided here will truly make the transition easier for you and your loved one.