If you are searching for a loved one for an Assisted Living/Memory Care/Personal Care Home in the…read moreMetro Atlanta area, then this is a sure stop for you! Over the past year and a half, I've worked with the owner on a few placements for my Community. In terms of someone who is genuinely there to help, I can attest that she is one of a handful of genuine people I've come across in the Senior Living Industry that does it fully for the Senior in mind. One thing I truly like about their service is their willingness to also come into a Community and enrich the lives of the residents there. They have a "Talk Down Memory Lane" program that truly engages the residents and gives them a chance to talk about something special in their lives. We hosted this at my past Community and I got to learn something new about EVERY resident, and see each resident showcase genuine joy in the item they wish to talk about. It's a modern day "Show & Tell". Another thing about local placement services is that they are hyper attuned to the area you're searching in and will give you the best 2-3 options for your loved one. There are a handful of senior placement services that I would recommend, and this is one of them!

Joshua G does a great job with his duties at Arbor. He is very friendly and personable and cares…read moreabout his job. Highly recommend Joshua

From my experience in senior living, Arbor Terrace South Forsyth really stands out. It's a…read morewonderful community with an awesome, caring team.

I'm so grateful we found this place. My dad is receiving loving care and has made new friends. the…read morefacilities are beautiful and staff is very kind and attentive!

I would like to say that the facility is beautiful inside and out. My first impression was…read morewelcoming and inviting. When I walked in the Receptionist Sue stood up to greet me with a smile and I never will forget how warm she made me feel. As I was gazing around waiting for my interview it seems all the employees that walked by was happy. It was like all the faces I seen were smiling. I have to say that "customer service" is essential in this facility and I see each person working in unity to make sure everyone has that experience.

Been loving our experience so far here at Building Bridges Cumming! The entire staff has been…read morenothing short of lovely and inviting, and the new patient onboarding process was a breeze. Have to give a special shoutout to Alyssa because she always shows up with the best energy and enthusiasm for the day, and is also extremely encouraging for both my child and my husband and I. I love that she takes the time out of every visit to break things down for us in simple, easy to understand terms and shows us exactly what we should be working on at home as well. Even with all of the different patients and toys (which means exposure to a lot of germs), I always feel like the space and toys are kept super clean and I love that they make time between each patient's visit to wipe down and clean all surfaces and toys that were touched. I am excited to continue here!

They accept Tricare!! Great for us as we were having difficulty finding a facility that does. My 4…read moreyear old attends for speech. We've seen great progress in his speech and articulation. The front staff are kind, helpful and fully explain benefits when I have a question. Our therapist, Courtney, is wonderful!!!! We were able to get our 1st choice for appointment time. We were also able to easily change our schedule when my son started school. My only hang up is I wish the end of session discussions were done in private. I hear others children's progression and they hear ours. I would prefer privacy.

We moved my mother - in - law to Vitality Living (assisted living side) in Milton about 3 years…read moreago. Everyone where is kind and loving and we feel safe having her there. They have a lot of activites and you can be as involved as you would like. (we have moved her 4 times to different facilities and settled happily here) We are so pleased with her care that I have just reffered a friend over to the memory care unit and they were impressed as well. Go take a tour

This may be a nice place to have your relatives but for all the money you spend, they do not pay…read moretheir vendors. I have an outstanding invoice from May 6th 2026. They have ignored all my calls, emails and requests for payment. They don't respect their musicians. I don't tolerate giving a performance that takes tons of energy, 1 hour getting ready, 1 hour travel and 1 hour performance and then they expect to get a freebie. I have been performing for over 45 years and will take clients to small claims court to get payment. Past clients have paid penalties for treating me so disrespectfully. I do not tolerate it !

Good -All of the admin, med techs, nurses and entire staff…read moreare great. There are too many to name so I need to commend all of them. -The facility is beautiful and clean. -All who visited my father stated that they had never been to an assisted living facility as nice as this one. -My father's room was spacious and clean. There was plenty of room to personalize and make it his own. -Cost was very affordable. Everything was included and we hardly had to pay for any extras, just things we wanted to have for our preferences. -Meals they prepared looked appetizing and my father seemed to like most of them. Not so Good - -Definitely think that they need more staff to attend to the residents. -It would be helpful if they did the initial evaluation and developed a plan of action when initially taking residency. We had no orientation at all. We did not know what to expect. -Residents spend too much time just sitting in their wheelchairs in the hallway most of the time with no attendants around. -One resident screamed most of the day as the staff basically ignored her. -Another resident screamed and hollered back and forth down the hallway while I witnessed her hit others and hit me once as well. I also witnessed this same resident putting her hands in other residents food and eating it. -Some residents needed assistance eating but there was not enough staff to assist most of the time. My father needed assistance and there were times where we came there and he was alone trying to eat himself and was unsuccessful. If this happened on the times that we happened to go I am sure there were other times where he just would not eat because he needed help that was not around. -My father was a fall risk and had fallen several times. Most in his room but in the hallway as well. -My father went there with glasses and after a couple of weeks they were no where to be found. We even brought another pair and they disappeared as well. Staff said they looked for them but no success, so my father who wore glasses his whole life probably could not see as he wore bifocals. There was no recourse for losing two $300 pair of prescription glasses. -Cameras need to be installed in the rooms. Was told they would be, but they would only work after the person has fallen, so I am not sure how that is working out. -If residents are fall risk why aren't there rails or other precautions so they will not get out of bed and fall? Or why aren't they monitored more closely? -I stayed the night before my father passed. This was my first time with the overnight shift. I went out in the hallway and saw a staff member actually sleeping, which probably happens all of the time, hence for the residents getting out of bed and falling. -The night my father passed the staff came in the room to introduce themselves. A couple hours later my father passed at about 1040. I went in the hallway to let them know he was not breathing. One staff member(female) was there and I told her. She went down the hall and I did not see her or any other staff member. I waited and waited and finally I called Hospice myself as no one was to be found. The staff (a male and the female) finally came to the room almost 20 minutes later and I explained that I already called Hospice myself. Gave me a bad opinion of the night shift. Just thinking about if I was not there how long would my father have laid there before they even came in the room to see he was no longer breathing. -The accounting and billing section was absolutely horrible and could never come up with the final numbers of the amount that I was owed back because the month was prepaid. They finally just stop communicating with me with no resolution. Just BAD business there. A business should be able to provide a breakdown of charges and not just ignore the customer. I had to finally go to corporate and nothing was done and I heard from no one. Now the monthly rent was $5,695 and I was refunded only $367.44 for 5 prepaid days, with no explanation. Overall opinion -After my father's passing everyone was so kind and caring. It really meant a lot to see that the Director, Mr Nicholas Bridges came to the service to show his respect for our family. All was good until it came time for a refund. -The facility is beautiful and the staff is wonderful but definitely do need more help to be more attentive to the residents.

Well kept property but poor care. Management is unorganized, slow to respond. Issues with my…read morefamily member went untoiced, they are not through nor do they inform families enough. Lots of turnover and very little activities with residents. Food is sub par and for the price of room and board it should be better. You can find better places to have your loved ones reside.

My mother has lived at the Cohen Home for the last 2 months and we are so happy that we made the…read moredecision to make this her new home. We looked and interviewed so many memory care properties and none compared to TCH. It was quite stressful and frightening to realize that we were at this point in her life and would have to trust in others to take care of her. We love the staff and so does our mother. They treat her with such kindness and care. It is such a relief to have such wonderful people care for our mother. They treat her like she is their family member, not just a resident at the property they work at. During COVID, it is especially hard as we are not able to visit on a regular basis and do the things we typically would for her however the staff is always there to assist us in whatever we need. During this disturbing time they have provided my mother and the other residents with a safe and healthy environment and adhere to all the health guidelines. I would highly recommend making this your loved ones new home if you should be looking for an assisted living/memory care property. The quality of care provided here will truly make the transition easier for you and your loved one.

We considered several facilities in Gainesville for my older sister who was experiencing memory…read moreissues and was diagnosed with dementia before choosing Ashton. Curtis and Max have been very caring and compassionate. We have never regretted our decision. Their staff and Georgia Hospice Care gave her incredible support through the end of her life. Cannot praise them enough.

My sister was in this facility for four days, they charged $3500 month plus they wanted another…read more$1000 up front. unfortunately my sister passed away four days in and they won't give any type of a refund!! half of the $4500 would have been ok. I'm sure I signed something saying it's $3500 a month it was a booklet of pages to sign. These companies taking advantage of the elderly is so sad and immoral. I don't know how they sleep at night. I might add that almost none of the people working there speak English or understand it! they have an app the elderly have to speak into so the girls can understand them. if they sickly or disabled it is very hard to communicate! The girls then have to speak Spanish back into the phone so the elderly person can get an answer. CRAZY! PLEASE! be careful where you put your loved one's apparently there are a lot of places taking advantage of the elderly! It is so sad.