I have worked with a lot of senior living communities, and Vineyard Johns Creek is a step above the…read morerest in the way that they approach senior living. Their goal is to get to know each resident and ensure that their residents are getting custom care through their programs and custom amenities. In addition to what the community offers, the Executive Director, Annette Fields and Sales Director, Christine Cavanaugh are two of the most compassionate individuals who truly care about the happiness of their residents. And, Customer Service Rep, Charisse Moore, is always so welcoming. I highly recommend Vineyard Johns Creek to anyone looking for an amazing senior community.

Not all Assisted Livings are created equal. The staff at Vineyard Johns Creek are very caring and…read morefocused on enhancing quality of life for their residents and employees. I absolutely love what this company stands for, living life you way, and am excited to see it come to fruition upon opening. I have heard nothing but good things about thier facility in Bluffton, SC as well, which Annette did the marvelous job of opening. So thankful to have such a caring & relationship-oriented facility joining our community.

If there are any disagreements among family members, management takes sides and treats the other…read moreside of the family with great disrespect! Now that my father-in-law has moved to a new facility maybe I'll be able to comfortably visit him again.

My mother has been living at Sunrise of Johns Creek memory care (3rd floor) for a year and a half…read moreand absolutely loves it. We could not be more pleased with the level of care she's received and how happy/well adjusted she is in her environment. Most of the staff has been there many years, and they promote from within, which speaks volumes. We feel like the staff is family. They take such phenomenal care of the residents, our most cherished loved ones. There are multiple daily activities, outings, terrific meal choices, beautiful terraces, places to walk, lovely gathering rooms, physical therapy/exercise room and amazing dining areas. The living quarters are incredible as well. We are most grateful for Sunrise of Johns Creek!!!

The food is much better now than it was before they failed their health inspection. The new chef…read moreknows how to actually run a kitchen. The place does need some updating. Memory care is an absolute nightmare. The floor is like fly paper, they do the laundry, but never even turned the clothes right side out and just stuff them in the drawers, and they have one supervisor that they rely on for seven days a week 24 hours a day. That is an impossible job for anyone and they're too cheap to find extra help. There is very little mental stimulation for the people in memory care. I think it's all about the money and they hope the memory care people don't remember any details to report to their family. The staff doesn't even notice a guest walking in at times. All of them are over in the corner, looking at their telephones. I had walked in more than once to find my family member lying on a bed directly on the plastic! No sheets, no blankets no nothing. We also had numerous pieces of jewelry come up missing from the memory care unit. Granted, we shouldn't have had anything expensive there, but still you like to trust the staff.. Say no to their memory if you love the person you're looking to place there!

This place is fabulous. My mother has been a resident for almost 3 years in the independent living…read moreside of the community. This last year during the COVID virus has been challenging for all senior communities. TCW has met the challenges head on, and has been proactive in all areas where needed to continue to keep the residents safe and healthy. From delivering meals directly to each resident, ensuring to screen residents for infection, monitoring and cleanliness, following state mandated guidelines, coordinating that all residents are vaccinated and working daily to keep each resident engaged in the community during a global pandemic, I applaud the staff. There are so.many outstanding and dedicated staff members that have gone above and beyond to ensure the residents quality of life is the best that it can be. In a pandemic, that is no small feat! TCW is a beautiful facility, filled with caring residents. My mother loves this community, the activities, the staff, her lovely apartment and her friends. Just walking in the door, makes you realize that happy residents live here. Thank you TCW staff for all your commitment. So glad that 2020 is over, and the virus pandemic is resolving. You all deserve a metal of honor!

We moved my mother - in - law to Vitality Living (assisted living side) in Milton about 3 years…read moreago. Everyone where is kind and loving and we feel safe having her there. They have a lot of activites and you can be as involved as you would like. (we have moved her 4 times to different facilities and settled happily here) We are so pleased with her care that I have just reffered a friend over to the memory care unit and they were impressed as well. Go take a tour

When my dad could no longer take care of himself, my brother and I started searching for an…read moreAssisted Living facility. We probably went on over 20 tours around the Alpharetta/Johns Creek/Roswell area. It's an incredibly overwhelming process, especially when the move has to happen fast and from out of state. There were a lot of places out there that were nice, but none that were as welcoming as Vitality. They ensured that I, as the daughter dealing with all this, was ok first, and then they helped walk me through each step. Every single person that works here really loves what they do and wants to be there. That is rare to find, especially in elder care! They are all incredibly communicative, proactive, caring, and genuinely good people. The building is open, bright, and spacious! The rooms are big and bright (also hard to find!). The food is excellent, there are lots of options, and they will even assist you with dietary adjustments. There are a lot of activities, and they highly encourage residents to get involved. My dad is already leading 3 or 4 different spiritual study groups. He really loves it here, and I can rest easy knowing he is being well taken care of. I'm so grateful we found this place!

Mother-in-law was there for several years, care was great but management is constantly changing and…read morethe last THREE directors won't return calls or emails and the rates just keep increasing even though residents are moving out in droves. We found better close by.

If you are thinking of placing your loved one in the memory care unit at Terra Bella on Satellite…read moreBoulevard, you should know a few important pieces of information. Positives: 1. It is a newer facility 2. It is cleaner than a lot of places in this area - it rarely has the nasty fecal smell many memory care units have 3. The food is pretty good in terms of variety and portions 4. The staff usually makes adjustments asked for by the doctor or family when they are being monitored 5. Many times I visited they had residents sitting at a communal table doing activities...bouncing balloons, coloring, playing word games, etc. This is a big plus when compared to some other places that simply push them to the nurses station and leaves them there all day. Negatives: 1. It is often understaffed - I have gone more than once and called out for assistance and no one was there monitoring the residents. One time I found workers in a back hallway on their phones. 2. Although company policy (and legal requirement) is if a resident is injured they have to immediately notify the primary responsible relative, make a digital entry in their online system, and write up the incident in the binder they keep at the nurses station desk, they do not always do that. Unfortunately there were several times this did not happen and I only found out my mom was injured when either myself or a visiting medical caregiver saw the injuries. I had to contact corporate, notify state agencies, and even had to call the police once to get them to tell me the truth about what had happened. 3. They do not always tell you the truth about your loved one's status. My mother had a cerebral hemorrhage (stroke) that left her unresponsive. They did not notice until the afternoon and then told me she was "sleepy" and as a precaution needed to go to the hospital. The truth was she had a massive stroke/cerebral hemorrhage earlier in the day (per the neurologist) that took her life 4 days later. I will never know the truth about when she had her stroke and when they found her non-responsive, but I do know she wasn't just "sleepy". The bottom line is if you place your loved one there YOU MUST: * Monitor their care by visiting at different hours of the day and different days of the week * Advocate for them and make sure the staff understands you expect their needs to be met in a timely manner * Ask questions when something doesn't seem right and verify the answers you get across multiple workers. If more people reported substandard care at facilities like Terra Bella they would be forced to improve the quality of their care. As the saying goes...you have to inspect what you expect.

The Mansions Independent Living facility isn't what it used to be. If you take a drive around the…read moreplace, you'll see dumpsters filled with junk everywhere.The back entrance? Stacked high with recycling/trash. Even the rat traps littering the grounds around the building can't be ignored.The building is grimy and desperately needs a pressure wash. They've even put a gate around the kitchen area but inside, all I see is more trash. It's also an uphill battle trying to find any housekeeping staff around or maintence! roaches everywhere! The place feels understaffed and neglected. Oh, and don't get me started on the food - bland, unappetizing, and always in short supply.You might have to budget for groceries because you don't get much. It's heartbreaking because this once used to be a nice place. If you want proof, just look at the faces of the residents. Our expressions say it all.

I strongly suggest you stay away from the Mansions at Alpharetta!!…read more The Mansions consistently raises rent, even when they go weeks without housekeeping because they are so short staffed! It NEVER smells clean after they leave. I wouldn't be surprised if they cleaned with water to cut costs. Coupled with the food which was so sub-par it defied definition! There was no consistency, the menu did not provide sufficient fruits, vegetables, and daily nutrients--and was completely unacceptable. The portions were meager, and my mom has lost a tremendous amount of weight. The Mansions is consistently under staffed. It's a revolving door. They have an inability to hire, train, and retain employees! It's someone new each week which says ALOT about a company in whole. There was no protocol in place when a fire alarm went off one night. No one checked to make certain that all residents on each floor were out of their apartments and accounted for. There was no one there to assist them down the stairs. Don't waste your money here! If I could give this place negative stars, I would!!

My parents are now in their 90's, but they are still incredibly vibrant and active. After trying…read moreseveral different living arrangements, they have found their happy place! Belmont Village is the perfect fit. They live in one of the cottages, so they have complete independence and autonomy, but they are surrounded by a caring and compassionate staff and wonderful neighbors. The location is perfect! It's close to the shopping they need, restaurants, and top quality medical care. The grounds are beautiful and quiet, the food meets their taste, and their neighbors are wonderful. We are so pleased they have found such a lovely place to live out their lives!

My mother has been at Belmont Village since October, 2015. We did much research on retirement…read morehomes before making our choice. We are 100% satisfied with all aspects of this community. The staff has been wonderful from our first tour of the facility. The most important part is that my mom is happy too. Belmont Village has our recommendation in the fullest.

Skip this place as a potential place for senior living. The common areas are great. The apartments…read moreare ok. The food is horrendous. The elevator in building 8000 is out at least a couple times a year. My mother in law is disabled and has been trapped for at least a week due to the elevator being out. Not cool. Try to contact the regional operations director- all they will give you is her email - Jenna Johnston . Not helpful at 3pm on the Wednesday before thanksgiving UPDATE CHRISTMAS EVE 2024 - heat is out in the ENTIRE VILLAGE. Not much to celebrate at Celebration Village this Christmas. They hope to have it fixed in the next day or so....meanwhile it was 28 degrees this morning. #frozen_grannies

Not the best place to put your loved one. I'd look elsewhere. The food is terrible and the staff…read moreis unresponsive.