Customer service is alive and thriving at Micro Plant Studio at 365 West Broadway,…read moreBoston, MA 02127. I received a floral gift on Friday, February 13th. I was disappointed in the quality of the arrangement. The gift was delivered through Door Dash. Being Valentine's Day weekend, I knew that the shop would be busy. I waited until Monday afternoon to reach out to Micro Plant to let them know that the flowers were less than the quality I knew they were known for. Within 30 minutes of my reaching out, the owner, Julio contacted me. He assured me that quality is paramount to him. I was not asking for anything. I just wanted to let him know that between his shop and my house, something happened to my gift. He apologized profusely and wanted to make it right. A little after 7 this morning, Julio was at my front door with a gorgeous rose arrangement and an apology. I was surprised to say the least. Julio takes amazing pride in his work and it shows. By the way, I do not live in the city and his kind gesture meant a drive on the expressway during rush hour. I whole heartedly recommend Micro Plant Studios for your floral and unique gift needs. Beautiful gifts and an owner who goes so far beyond to make sure his customers are happy. I'm happy and can't thank Julio enough.

This store is fantastic! Really beautiful selection of small houseplants in the store, conveniently…read morelocated in South Boston. Julio, the store owner, is fantastic. I had come in with a very specific request of small Venus fly traps. Within moments he had them shipped over from his warehouse to the store and a few days later he personally texted me and told me when they were available for purchase in the store. I ended up getting a beautiful plant for $25 that now munches on the fruit flies in my kitchen. The store staff is extremely knowledgeable about plants and how to care for them. If you're into plants they've clearly got you covered. Highly recommend!

I received a delivery from here! The basket was beautiful, I love that it was actual plants. The…read moredelivery was extremely timely and the delivery guy was very friendly. I did not do the ordering part but their product is lovely and unique.

We received the most gorgeous arrangement from Kim's Flower Shop. A friend sent them to us after a…read moredeath in our family, and they were just perfect. Also, someone seems to have taken(?!) the first arrangement left on our porch, and they couldn't have been nicer about re-delivering. I look forward to ordering from Kim's again. Always glad to support small businesses in my neighborhood.

Anna was wonderful to work with and incredibly helpful in customizing the plant basket for my…read moredaughter's new office and to congratulate her on her new job. I was truly impressed by how beautiful the arrangement turned out and how quickly it was delivered. I placed the order at 10 a.m., and it arrived in less than an hour! My daughter was completely surprised and absolutely loved it. I chose them because they send a photo of the actual arrangement before delivery, which gave me peace of mind knowing it would closely match--if not exceed--what was shown online. I really appreciate that level of care and transparency. I highly recommend them and will definitely use them again for all my future floral delivery needs.

A delightful store with a kind and personable owner! We…read morewanted a specific color arrangement to match our daughters college soccer team colors, and he produced a flower selection on the spot that was unique and reasonably priced. We were thrilled with the Coady florist, and will come back again!

I've worked at a Nursing Home for many years and receive a lot of floral arrangements…read more Rouvalis Florist of Winchester is by far, the best arrangements I've seen. The flowers are always fresh and last a very long time. They do an amazing job and are extremely creative. When their flowers come through the door, I can immediately spot they came from Rouvalis Florist in Winchester. I rate them 10+ - Bravo!

Beautiful arrangement, delivered lightning fast, to a friend who is grieving. I was impressed with…read morehow accurate the online photo was (down to the blue and white vase); I received a photo of what was delivered, and it was definitely what I chose/paid for. Couldn't be happier with Rouvalis - I would order from them again in a heartbeat.

I have been coming here for more than 15 years abs have never been disappointed. The quality for…read moreflowers is exceptional. The team really try to put together the best possible arrangements for your dollar and their pricing remains fair in spite or everyone's cosrs going up. If you want to impress your mother, granny or other half on a special day, give Olympia a try. As a bonus, they have mounted on the walls color photos of the old South End before the development of the last 20 years. You can see pictures of the elevated Orange Line before it was was moved, including the old stations Dover and Northampton (the latter used to overlook the flower shop). A delightful trip down memory lane while you wait!

The best staff and selection in Boston. Highly recommend for an excellent experience.read more

This florist, has provided the same level of professionalism throughout their years of service, and…read moreits well respected with the community... Ordered a funeral flower arraingment this week, and must say, it was beyond my imagination... beautiful with alot of dedication put in to it. Their great customer service, along with their variety of plants and flowers and amazing arraingments- really shows their interest for each and every individual that comes in day to day.

Called at 10:00 a Wednesday morning to place an order for a birthday bouquet for delivery on Friday…read moreto Jamaica Plan. Not a holiday weekend. Not Mother's Day. Just a regular Friday. Reply: "We're pretty booked for this weekend." Seriously? If you can't delivery flowers with two full days notice, maybe find another business.

They delivered the flowers I ordered and they looked great for the cost! However, I did not get the…read morechocolates or flowers that came with my order. I called about it the day of or after and they said they would deliver the next day (something about confusion of which apartment and that's why I told them to leave in the apartment lobby, which they didn't...) , but never got a response afterward about the delivery. I don't leave reviews often but since I've already called to get another delivery date that wasn't kept and or a refund, I'd rather do this.

Outstanding service, great prices, this is my go to florist in Quincy. Needed flowers last minute…read moreand they were great!

The flower arrangement sent to my daughter were far beyond beautiful ! It was so delicately…read morearranged. Believe me , it was well worth the search for the best place to buy flowers . My daughter loved them very much.. Mary Kelley

I have used them twice for flowers, the first order did not look like the picture and they left the…read moreflowers outside before she could get downstairs, but my girlfriend liked them so I tried them again. This weekend was even worse, the product delivered was just miles away from what was advertised. I figured there are probably other lovesick people like myself sending lots of flowers, and I wish someone had written this review, because I surely can't be the first. So here we are! Avoid.