I ordered a white double strand orchid lei for my son's graduation, and it was gorgeous! Fragrant, sturdy, and reasonably priced. They had purple or pink single strands available when I came to pick up my order, but the double strand really stood out & held up for the entire day. Leis often get crushed from all of the hugging & moving around. They had my lei ready within 24 hours & placed in a nice box. read more

Fern By Boston Rose Florist - Lei - Florists Near Me - Boston, Massachusetts

Fern is a wonderful florist conveniently located near the Prudential Center, offering custom-designed bouquets and a wide selection of individual flowers to suit any need or occasion. I stopped in without a prior order, and the staff were incredibly friendly and helpful in guiding me to find the perfect flowers. While the prices for individual stems weren't always clearly labeled on display, the attentive service more than made up for it. The final bouquet was amazing, fresh, creatively arranged, and full of vibrant, high-quality blooms. They also specialize in larger custom orders for weddings and events. It's a fantastic spot to find a beautiful, unique arrangement, whether you're planning ahead or need something special on short notice. read more

Fern By Boston Rose Florist - Florists Near Me - Boston, Massachusetts

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I came into Fern Flowers near Symphony looking for flowers for my girlfriend's college graduation after several female friends recommended the shop to me. I had about a $100 budget and was genuinely excited to support a local business, even after a very long day. What disappointed me was the service. I waited around 15 minutes without ever being acknowledged or welcomed, while other customers who came in after me were greeted right away. Then, when it was finally my turn to be helped, another customer who had just walked in stepped in front of me and was immediately assisted by staff without anyone correcting it. Whether intentional or not, the entire interaction made me feel unwelcome and ignored. I walked in ready to spend good money on flowers for an important occasion and left feeling embarrassed instead. Based on my experience, I wouldn't return or recommend this shop. read more

The selection of plants here is lovely and they're offered at decent prices. I'm basing my review on two service-related experiences: 1. In May 2021, I bought a Calathea plant (see image). Before making my purchase, I asked the sales clerk about its care to make sure I could keep it alive. I was told it was a pretty easy indoor plant so I went ahead and bought it. At home I gave it bright indirect light and humity but it died 2 weeks later. I later learned that Calatheas, though pretty and fun (they have a daily prayer hand motion as they open and close their leaves), are not beginner plants whatsoever. 2. About 4 weeks ago I went in hoping to place an order for a bridal style bouquet for a photoshoot. I checked the flowers they had in stock that day and had a lengthy conversation with the sales clerk who wrote down details for my order. I followed up afterward via email with images of my vision. A week before pickup I replied to my previous email with updates on what I wanted the bouquet to look like. I included text and images. I did not recieve any replies from them. The morning of my pickup, I was disappointed to see that they didn't follow instructions for my updates at all. I was told, "We didn't have those flowers." I had a gut feeling that I should've called to confirm with them agead of time, but to ensure customer satisfaction, they could have at the very least called me to let me know they couldn't fulfill my request. I was livid at pickup particularly because I saw they had palm leaves that they could've used to create something much closer to what I wanted. I didn't complain while I was in the store because I had to rush to my photoshoot. Attached are images of the updated bouquet I wanted and the actual bouquet I received. The initial bouquet was orange and blue, the updated bouquet was supposed to be red and orange. I know they're capable of making beautiful arrangements, but their customer service needs improvement. read more

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VERY POOR AND UNPROFESSIONAL SERVICE FROM THE OWNER. I would never use this florist. I would like to say it's because of the type of flowers, or type of arrangement. But unfortunately, I have to say it's because of the owner himself. We live out of state, so I had some questions to ask about the bouquet arrangement, and the distance to the school we wanted to have delivered to a student once a week. He had no patience at all, I asked if the arrangement could be placed in a bag, he sounded irritated then he said "I GOTTA GO" and immediately hung up. I called right back to let him know just how rude and unprofessional he was, except - of course, he had another person answer the phone. Disgusted. read more

My daughter lives in Boston and is not able to come home for Easter. I called Fern today from Canada to order a floral arrangement. The designer, Nasly, came on the phone and listened carefully to my thoughts about the flowers. Hours later, a magnificent bouquet was delivered to my daughter's door. Their exquisite work and attention to detail made my daughter's Day. read more

I'm not located in the Boston area, so I found this florist on Yelp to deliver flowers to a friend in Somerville. Unfortunately, I had a few issues with their online ordering system. I ordered the "Any Occasion 002", which was described and pictured as an arrangement of tulips. There was a note during the order process that a $15 delivery charge would be added, which was fine with me. However, I later received a call informing me that the delivery charge was actually $20. While this wasn't a huge difference, I wish they had been upfront about it when I was comparing delivery prices with other florists. During that call, I also decided to confirm the arrangement I was ordering--only to be surprised when they told me they didn't have tulips in stock or in season. I gave them approval to use other flowers, specifying a few colors to include and avoid. While the final arrangement was beautiful, it was still not what I expected when I placed the order. I'm glad I asked about the tulips when they called to inform me of the higher delivery charge because if I hadn't, I would have had no say over what they ended up delivering. Overall, while the flowers were lovely, the experience wasn't as smooth as I'd hoped, especially given the price and initial expectations. read more

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I am very, very disappointed in customer service. I want to give ZERO STAR, many times, but unfortunately no choice. I will NEVER COME BACK and even NEVER STEP INTO THE Fern. I was looking for a flower gift for my special person. When I was looking for it, A STUFF IN THE STORE came to me and said. "are you buying this? buying this? buying this?" with a careless and rude voice. I said I still wondered, then she gave a BIG and OBVIOUS shrug to me, like 'What-Ever'. She kept bothering me in the same way while I was shopping around. WHO WANTS TO BUY A FLOWER GIFT FOR SOMEBODY SPECIAL FROM SUCH A STORE/PERSON??? VERY RUDE. I am VERY VERY DISAPPOINTED. read more

Fern is wonderful! I have been going here for the past couple years for special occasion flowers and they are always so beautiful! They have a lovely cute selection of different flowers so I usually just go in and pick some of my favorites I think may look good together, and ask an employee for recommendations on how to make it look nice. Everyone is very kind there and I am always so happy with how the arrangements come out. Attached is a photo of the most recent arrangement I bought from them for my sister's birthday! Stunning. I picked some of the main flowers out and they filled it in with nice filler flowers and made suggestions on complementary colored flowers to improve it. Very helpful! They also have a nice selection of houseplants which I haven't purchased but always admire when I go in. It's a small but mighty place. How can you not enjoy beautiful flowers?! Thank you! read more

Fern By Boston Rose Florist - Flower arrangement for my sister's birthday :) - Florists Near Me - Boston, Massachusetts

I decided to buy myself some flowers today here, and it was such a nice experience ! I only bought a few flowers, but the lady behind the counter treated them just as nicely as if I had bought a huge bouquet. She added some greenery and then wrapped them really nicely. They also have really real-looking faux flowers, and beautiful plants. I think I might come back for flowers every week. Such a nice way to treat myself! read more

I always come across the best selection of flowers here, which is important to me putting together my own arrangements. Bruce, the owner, is also a very nice guy. Thanks for always having beautiful flowers. They make my mom very happy! read more

I finally found the right flower shop in Boston to send flowers to my daughter! I was so happy when she sent me the picture! She loved them and I did too! My daughter is a professional dancer and we sent her flowers every time she performs, since we are not always able to see her performances! I really appreciate the quality of the flowers and the good taste! you have a new happy customer! read more

Fern By Boston Rose Florist - Florists Near Me - Boston, Massachusetts

Called up here for flowers for a new baby my friends had. Explained what I was thinking and they came through. What is great about this place is that they use lots of different textures and types of add-in flowers that the other places don't use. If you need flowers, go here and not Winston's if you can. Winston's is fine but you're paying for a name brand but without the variety or the beauty. I've purchased several bouquets during COVID and Fern is a going to be your best bet for Boston proper. My friends who received these flowers can't stop texting me telling me how much they love them. They said some of the flowers remind them of beautiful Hawaii. read more

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I had such a great experience getting a custom arrangement for my daughter's graduation. I called in advance and got quick and friendly guidance how I can have the arrangement made in the quickest time. When I arrived, I was able to get immediate help and directions on selection of flowers and while I was buying water next door, my arrangement was wrapped and on budget! My daughter LOVED her arrangement and could not stop gushing about it for hours. We have beautiful graduation photos with the arrangement with beautiful memories for a lifetime to cherish. Thank you, Fern! read more

Bruce and his team were amazing! The flower presentations were stunning across the board...entrance, bar, tables, sweetheart table...all amazing! It was a bit of a rough as to who got to take the arrangements home! read more

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amazing service beautiful boquets, ask them to make some for you! artists these ppl artists

Absolutely astounded by the incredible customer service and attention to detail here. I also learned they have a sister store in Modesto- that I've also shopped at and was just as impressed. Dropped in on a tight timeline to gather stems for an event- and they quickly whipped them into stunning bouqs right away. Super friendly, great selection, if I lived here I'd be shopping here all the time! read more

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I was at this lovely florist on Thursday 1/11/24 and it was a great experience. I work till 6 and most flower shops are closed by then. I randomly wanted to get my Fiancée some flowers and they were the only shop open in the Boston area. It was simply beautiful in the shop. So nicely curated; not just a bunch of flowers in fridges. The best part was the staff. They were extremely nice and friendly. They shared stories of other customers coming in late and buying flowers for various reasons, good or bad, lol. They recommended places to eat, vintage stores in the area, and other places to check out. They made me a beautiful bouquet; which my fiancée absolutely loved! read more

Wow!!!! To say my mother loves the floral arrangement is an understatement! The photograph below is from day five. Just gorgeous. From ordering to delivery, Bruce and his team were top notch. We will definitely be using Fern by Boston Rose Florist many more times in the future. Highly recommended. read more

Fern By Boston Rose Florist - Flowers - Florists Near Me - Boston, Massachusetts

I needed flowers for my daughter's wedding - bouquets for the bride and her 12 bridesmaids - and Fern came through with the most gorgeous bouquets I have ever seen! I live I the Fenway and always get my flowers and plants from Fern, but ordering flowers for a wedding was something new to me. I told them what the color scheme was and they created something so beautiful that I was blown away! They were delivered in plenty of time for the wedding; I knew I was in good hands from beginning to end. Thank you, Fern, for a job incredibly well done! read more

The fact that they have online orders available on their website with local Boston delivery made it really easy for me to send flowers in spite of COVID-19. I ordered a bouquet online just as a big winter storm was coming, and called to confirm delivery. Bruce was very helpful on the phone and not only were my flowers delivered on time in spite of the storm, but they were absolutely breathtaking! Thank you so much to Bruce and your team for your professional, prompt and top notch service! read more

Fern By Boston Rose Florist - Florists Near Me - Boston, Massachusetts

I would highly recommend this florist. I ordered flowers on their website to be delivered to Beth Israel, the flowers were lovely & the business owner was very accommodating when I needed to make a change in the order last minute. read more

Needed flowers last minute and told the young girl that there CANNOT be white flowers. She didn't write this down so when I went to pick them up the next day, a different woman had used white flowers... an extra star for her kindness in trying to fix the issue on the spot; however several issues after that: 1. The new flowers she used were extremely dirty so I had to go home and clean them myself, 2. The bouquet is very lopsided (see photo), 3. The reference I used was much much bigger, more full and beautiful than this one so I don't think this was worth $100. Not even sure it's worth $50 at most for the incorrect order, lopsidedness, dirty flowers I myself had to clean. Pretty disappointed in this experience especially since it was for my mom's birthday, but the staff are friendly, so perhaps I will try again. read more

Fern By Boston Rose Florist - Crooked - Florists Near Me - Boston, Massachusetts

Had two bouquets for a birthday week delivered to The Verb Hotel, and both were stupendous! Beautiful, exotic flowers which were long lived, and a great value! The gentleman I placed the order with was a pleasure to work with, and they really delivered! I would definitely order from Fern By Boston again! read more

Workers were friendly and kind BUT I paid $15 per stem for a flowers that died in 2 days (with proper care). Quality super low for crazy prices. read more

I was in desperate need for a florist for a clutch secret surprise bouquet for my fiancé, who is a traveling healthcare provider working the night shift in a hospital. Thanks to the young lady named Princess.princess, I was able to not only get the flowers also have them delivered to in a hospital setting without her being the wiser. The price is very reasonable, and they even set me up with a very reasonable delivery fee that was extremely cheap Thank you, Princess. Best of luck from Texas!! read more

Fern is the absolute best. Bruce and his team go above and beyond to make sure the customer is happy. I have been using them for years and have always been thrilled with the arrangements and equally happy with the service. And on the rare occasion where something is not right, Bruce cares about making it right. I had a recent order that was not quite what I expected, and Bruce immediately offered to fix it, which he did the next day. Four stars all around for Fern! read more

Today I received a floral arrangement from my parents in FL. Typically they know my husband orders flowers from Winston's, but they wanted to give Fern a try as they specialize in exotic and unique flowers. I was not disappointed! They put together a stunning arrangement for me and at a fraction of Winston flowers. Please support this local business if you can! Kathy (Chestnut Hill, MA) read more

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Fern was recommended by the Sheraton. My sister used them for my parents staying at the hotel over the holidays. The flowers and gift basket were generous/gorgeous and right on point. It is what would always would hope for the a business does for their customers. Bruce and their team went above and beyond. Will be happy to use them. read more

Beautiful floral & succulent selection w/ friendly staff! I went in, put my own bouquet together for my friend's birthday & it turned out lovely! I just chose the flowers & the employee arranged them so well! SO happy with them & my friend loves them so much too!! read more

Fern By Boston Rose Florist - The pink ones are from France! - Florists Near Me - Boston, Massachusetts

I was just looking through some photos and saying how beautiful the arrangements came out for my wedding and how I should write a review. This review is a long time coming because my wedding was in 2011! Fern did a wonderful job creating beautiful, unique centerpieces and bouquets. They really understood what we liked and everything turned out amazing. read more

Fern By Boston Rose Florist - Centerpieces - Florists Near Me - Boston, Massachusetts

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My wife and I went in to get flowers. Once we walked in, none of the 3 employees standing at front greeted us. As we started looking around, none of the same 3 employees walked over to ask questions or assist in any manner. After my wife and I picked flowers out, maybe 10 minutes or so, we went to pay. The 3 employees were at the front discussing music and ipad login and took a minute or so to realize we were there. As we paid, i wandered off to look at section that said "employees only" with some fresh roses. I asked if they were for sale and was told by lady checking out "i have to process them which will take a couple of minutes" and the most frustrating part of our experience, the lady doing the books with glasses pointing to the floor on her nose, told me "everything that's over there is already out on the floor." Beyond rude given the roses "on the floor" blossomed days ago... We were so eager to get out there we took the flowers immediately and didn't realize one stem was broken in one of the bouquets and one in another (photos attached). Will never go back to this flower shop. read more

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The florist here took about five minutes to put together the most beautiful bouquet I've ever bought. Great service and gorgeous flowers! read more

Fern By Boston Rose Florist - Bouquet - Florists Near Me - Boston, Massachusetts

We had an issue with our first flower purchase but when I called the store Nicole was amazing! She hand picked a replacement beautiful bouquet for me and gave us instructions on how to take care of the flowers so they can last a while. Bruce the owner went out of his way to personally deliver the flowers at my house shortly after. I couldn't have asked for better customer service. They were both exceptional! Thank you guys for your outstanding service. Highly recommend and we will definitely be back! read more

Fern By Boston Rose Florist - Florists Near Me - Boston, Massachusetts

Exceptional first-time experience! The sympathy arrangement we ordered was absolutely spectacular and created with utmost thoughtfulness, attention-to-detail and love. Simply breathtaking. Bruce is AWESOME- from the moment he answered the phone, I knew I was in excellent hands! He coordinated every detail with compassion and precision. I am profoundly grateful! Highly recommend and will definitely use again for any flowers I send in the Boston area. read more

I spoke with Bruce he was helpful and he bent over to help me, we were 100% satisfied .the flowers were beautiful my daughter enjoyed them read more

Purchased 3 bulbous red roses and a few accompanying fern stems for Valentine's Day 2023, needless to say the flowers looked very nice but around 30 mins after purchase I noticed that they smelled like a rotting fish in the hot summer sun. I had several friends also smell them and they confirmed the putrid scent. I tried getting into contact with the store by calling but never received a response. When paying a premium for flowers I'd at least expect the flowers to not smell like a corpse. Nothing against the workers they were all lovely just disappointing that this occurred. read more

Horrible, horrible experience. My boyfriend sent me blue roses that he bought online but what was sent not only looked nothing like the picture, it looked like something that had died - pretty roses overwhelmed by dead looking "greenery". The filler looked like seaweed and included dried cattail weeds. I called and spoke to Liz, the store manager, who was a striking example of some of the worst customer service I have ever received. I called almost humored because the arrangement was that...different and compared to other arrangements I've gotten, were seemingly off base from what my boyfriend would have picked. Liz told me she was out of regular greenery so she used the "filler" they had on hand - seaweed-looking Japanese eucalyptus and dead cattails. She was presumably personally offended - she told me she had made it herself and said that if I wasn't happy with the arrangement, I could take the seaweed-looking filler and dried cattail weeds out of it myself. No offer to remake the arrangement or provide a credit/refund. I asked to speak with the owner, who I was told was out of town in a shrill and defensive tone. Finally, I asked if she could remake it, because it was an expensive arrangement and she told me NO. The best she could do was to have the driver come over, pick the ugly filler out in front of me, and return a vase with just the roses to me if I wasn't going to pick it out myself. These flowers were sent as a nice surprise, commemorating the end of a horrible month and the customer service I received from Liz, the manager of this flower shop, ruined my day. read more

Fern By Boston Rose Florist - Blue roses with seaweed and dried cattail "greenery" - Florists Near Me - Boston, Massachusetts

Beautiful & professionally arranged flowers! They're always fresh & vibrant whenever I get them from here-- whether it's deciding on how to arrange them myself in person w/ a bit of help, or having them decide for me from a phone call & then picking up the order later. Leslie is always very personable & kind whenever I see her. She thoughtfully wrapped the flowers so that I can safely take them into the hospital & helped me out the door asking me if I had to walk far! I will always come back here for my flowers. My only regret is that I forgot to tip since I came for a pickup from a phone order & had to leave in a hurry. But I know that I will come back eventually for more flowers in the future either for myself or for my loved ones & will make up for it the next time around. read more

Everytime I have bought flowers from here they are absolutely beautiful but die within a week (even if I cut the stems and change the water or use distilled water). I bought a calathea plant from here and i put it on my window. My window overlooks an alley and needless to say it barely gets sunlight. It died in less than a month and when I asked for a replacement they refused. I will be taking my business to True Value and Whole Foods whose plants last wayyyyyy longer in my recent experience. read more