Great store! The street construction has been crazy right in front of this store so it's very difficult to enter/exit. The staff is great, especially the Manager. They go above and beyond when I've needed help with products. They are very helpful! read more

OK, I am starting to regain confidence in the store. I bought Labrada ready to drink, it didn't agree with my stomach. So, I called manager to let her know. She said she would gladly take it back and refund my money. That is awesome not a lot of places are willing to do that. I have a renewed faith in this Vitamin Shoppe. Now, about my go to products and restocking those. read more

The Vitamin Shoppe - Buy one get one 50% off! - Vitamins & Supplements Near Me - Houston, Texas

I was excited to go into this location with my mom. She is a frequent customer. As soon as we walked in we were greeted by the store clerk. She asked if we needed help and I told her what we were looking for but it wasn't under the "greens". We wandered the store for a second when the manager (possibly owner) stops us to ask if we needed help. She knew her store well and was able to direct us to what we needed. Here's what I didn't like...I felt like I was being rushed. I wanted to review the brands. I ended up going with the store brand PLNT which is what I wanted but I felt pressured to buy the BOGO and she seemed very hasty. I'm not sure if that is how the staff is supposed to operate but personally, when I'm shopping I don't want someone to monitor my entire shopping experience. If they have an urgency because of Covid please express that and if we are given a moment to decide which supplement fits our needs best, it's likely we could decide faster. I will have to consider returning to this location. You would think they would be reading these reviews. I may just order online from now on. read more

For the second time store manager ignored me and let me wander around for my needs. I was the only customer in the store. I gave up. She wished me a good day on the way out...clueless! read more

As mentioned in my review of the Copperfield Vitamin Shoppe, I used to order online from them all the time. So when I noticed not one, but two, stores going up in my area, I was beside myself with happiness. Really, it doesn't take much to please me. Then I went to this particular location, and didn't go back for a year. I gave it a chance. A couple of times. But every time I went, I was met by "muscle heads" who were non-responsive and sneered with a little derision at my flabby physique (not being self-conscious, I know that look when I see it). Then the Copperfield store ran out of something I needed, and when they called the Willowbrook store, the item was found in abundance. So I decided to give Willowbrook another chance yet again. I am so glad I did! The staff was totally different..........friendly, relatable, knowledgeable about things besides protein mixes and power bars. The selection was just as varied as the other store, but again, they're always running out of my stevia, hence the missing star. Overall, great service, great prices, awesome staff. read more

Great place to get your vitamins. I trust the store brand that they have, so I am just about able to get all my vitamins in their brand. And in April and September they have their buy one get one 1/2 promotion so I am able to really stock up. I do wish they would carry zinc in their brand with 15mg, or even 20 or 25. They carry 50mg and that is too much mg, so I have to buy a different brand that they stock that carries 15mg. They do have 10mg, so I might go that route and take 2. I need to do the math to see which way is cheaper. Store is always clean and have helpful staffers. You can also get one of their frequent shopper cards and once a year or twice a year a get some really good dollar discount coupons. read more

I made it to the store 5 mons before close and was turned away even though I only need one item and I knew exactly where it was in the store I won't be returning...! read more

Bad customer service. Walked around looking for what I needed, employees did not offer assistance. Eventually found what I was looking for, went to pay for it and asked the cashier to update account info. she COMPLAINED about doing it. I will go somewhere else next time. read more

Over-priced and poor customer service. My visit was during their last hour of operation and i couldn't be seen. Walked in like no one saw me, wandered about until some one indolently asked if i needed help. Most of their products were that over-hyped name brand garb decorating their shelves like Vitamin Shoppe "with an E" is something serious. Wasted my time which wasn't as bad as wasting my money. Accross the street in Willowbrook Mall is Vitamin World which is contrary to Vitamin Shoppe in terms of service, affordability and size. read more

Large location. Great selection of pre workouts. Definitely better than any GNC or vitamin world I've been to.

Worst Customer Service EVER! My mother and I walked in with 3 employees at the front desk and did not get greeted by ONE! Neither did they offer assistance or any type of help ! I work where Customer Service is at 110% EVERYDAY! Terrible Attitudes and only talking amongst each other ! You don't like working there get a different Job people! Fuck that Service ! Going back to GNC where they always greet and offer assistance! read more

went to this store because I am new to this part to town. The two staff people present on a Sunday morning were totally rude. Asking for directions to a second item bought an exasperated look from the older female clerk as the young guy shot me a frosty look .. I reckon this store is into self service. Nope! Won't be spending another $75+ there! read more