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    The Washhouse

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm

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    2 years ago

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    Reid's Cleaners & Laundry

    Reid's Cleaners & Laundry

    2.3
    (15 reviews)
    $$$

    I waited a long time because if I have an issue with a service I don't think I need to make a…read morefederal case out of it. But this doesn't just affect me. This business is overcharging on a regular basis. First time visit Along with dry cleaning, I drop off a couple shirts and say, "Laundered with light starch please." When I pick up the clothes, the price seems high and I ask about the individual costs. When she tells me, I say, "You mean laundered is the same price as dry cleaning?" She tells me that they were dry cleaned and I say, "But I asked for these to be laundered." "We go by fabric," she tells me. I walk out and then back in. "If you have some rule, you've got to tell me. You can't just switch the order." Which, btw, doubles the price. "You can call the owner." I do. It's a man named Karl. Okay, I'm a little preachy. "I've been using dry cleaners for decades, my whole life. My job required five laundered shirts plus dry cleaning every week for many years. I've used full price cleaners and discount. I've lived in different states. No one has ever changed the order, upped the price and not even bothered to tell me both before and after." "Well, I don't know about your twenty decades.' He meant years for multiple decades. "But we go by the care label. We've had people say it's okay, and the shirt is ruined. How much money are we talking about?" Karl says. I say, "My cost is nothing, maybe $8-10 dollars." I'm not calling about that. It's the way they're running their business that I want to bring to his attention. He calls the store while I'm there. The woman admits to not telling me that they would switch the order or that they did switch the order. He refunds the cost and tells me to find another cleaners. Plus, he says that he doesn't like my tone. Then I send him photos of the care label. . He makes no comment. His store is dry cleaning in bumping up laundry to dry cleaning. It's not just me. This is their rule. I've washed those shirts a dozen times at different places. No one questions the order, and there has never been a problem.

    I will never return to Reid's after my first experience with them. I dropped off a queen size…read morebedspread and was quoted $56. Within an hour, I received a text saying the price would be $64 for a king size spread. I called them immediately and told them to check the size because it is a queen size. When I picked up the spread yesterday, I was charged $59.59. I questioned the price and was told they increased all their prices (in a week).

    The Washhouse - laundromat - Updated July 2026

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