The woman who works there is so nice. She was really helpful and their water prices are good. The…read morewater tastes delicious. I recommend this store mostly based on their great customer service.

Since we have rented from Culligan, we have had multiple problems with equipment and service. The…read moremost recent issue occurred after they moved the tank, softener and iron filter so we could install new flooring. A valve was leaking so we notified them. Two men came out and replaced the part with another used part that leaked even worse! We spent the Christmas holiday hauling buckets of water to dump down the shower drain before they finally fixed it right. Now we're waiting for the equipment to be moved back in place and although I called Friday, they won't be out until Thursday. Almost a week later, for an easy setvice, and we live only 3 miles away. I should give them credit for finding new and exciting ways to show that the customer comes last. And yes, we are looking for a new provider.

Today the 24th of March an individual from this business called today and explained where there may…read morehave been a communication problem. I just wanted to say I appreciate the call back which tells me the company is concerned with customer satisfaction. I just wanted to thank them.

Company was very quick to answer phone and their rates were competitive…read more During pool opening season, expect delayed deliveries. It only took about 30 min to completely fill our pool

Has Filled our pool for the last 10 years, Great people to work with very good prices. Water tests…read moregood every time. Great company.

exceptional customer service!! After debating for two years the wait is over. I purchased a new…read morewater system and let me tell ya.. the difference is amazing. Butch is a hell of a guy and his employees were nothing less than superb! thanks for a great experience guys!!!

I've been using Moore softeners for over 25 years and not once have they failed! Great owners and…read moregreat service.

I have been a loyal customer of water-to-go in Clawson for more years than I can count. Recently…read morethey moved. First they said they would be down for a week. They promised updates on their Facebook page. There have been a few but they were all VERY unrealistic. Now, almost two months later, I have found that customer loyalty means nothing. I have been by the new location and peeked into the windows and seen nothing done for days at a time. The last post dated Jan 31 promised "7 days max." It's January 18. Still not open and no evidence that anything is being done. I drove to the sterling heights location. Either they were out of water or as of today, without notice, they shut down to increase their capacity. I drove a 25 mile round trip for nothing YET AGAIN! They said they understood. Yah right! No apology! Water-to-go lost my loyalty. There are other services out there. And now I have all this plastic! What a waste and environmentally irresponsible!

Service is fantastic and the water is way better than anything that flows from my tap, especially…read morefor drinking and cooking with!

FANTASTIC EXPERIENCE!!! Stopped by Friday morning to ask if…read moreI wanted water tested.He explained so much, Will be calling back!!

I recently picked up a free water test kit at Home Depot after moving into a new home. I assumed it…read morewas simply a customer service offering through Home Depot but unfortunately, that wasn't the case. What I signed up for turned out to be a full on sales pitch from this outside company. The technician who came out was friendly, but it became clear the purpose wasn't to help. The sole purpose was to sell. I was told I needed a $4,300 filtration and reverse osmosis system because my current setup was "failing." I scheduled the installation on the spot, but something didn't sit right. I did some research and contacted an independent plumber the next day. He determined that my water softener simply needed to be turned on. The water softener and the R/O system were working perfectly. No replacement was needed, just some maintenance. (Filters etc.) I chose to cancel the installation within the legal 3-day window, as outlined in the contract. A friend helped me hand-deliver the cancellation notice to their office. What followed was frankly bizarre. The office staff seemed flustered by the simple request for a receipt and refused to acknowledge the cancellation in writing. I was told someone would email me a copy, which still hasn't happened. Later that day, the technician left me a voicemail asking for clarification. When I called back to explain (which I didn't legally need to do), she hung up on me mid-sentence, right after I mentioned I had paused the credit card charge. To cover all bases, I also emailed the company to confirm my cancellation. The next day, I received an aggressive email from the owner. The message was full of strange accusations, including that my friend was "impersonating" me, that he "scared" their employees by sitting in his car in the parking lot, and even a bizarre reference to my job. The tone was defensive, unprofessional, and frankly disturbing. Additionally the email was riddled with legal terminology that was used incorrectly. I've never encountered a business that responds this way to a perfectly legal cancellation. If this is how they treat customers during the refund window, I can only imagine how difficult they might be if something goes wrong after installation. All that happened was simply a firm pushback against a pressured sale. Blue Wolf may sell real equipment, but their approach is manipulative, their communication is hostile, and their response to a basic customer right was entirely inappropriate. I would not recommend them to anyone. Get a second opinion, and don't confuse a branded water test at Home Depot with impartial advice.

Parking immediately in front and a very helpful owner, will even load the car. The price is the…read moresame as Kroger's refill station but faster. Also, the equipment is maintained on-site, unlike Kroger. Self-service 24/7 same price. Purified and alkaline water is available. So much easier than Kroger or Walmart. I saw no dogs (mentioned in earlier review), it was clean and well displayed.

This water to go location is in an easy to find strip mall with a cleaner, a coffee shop and other…read moresmall businesses. When I walked in, there were two big German shepards roaming the store. Now this place refills water jugs, and that with dog hair is just gross. The dogs were playing and wrestling on the floor right by the water filling stations and rubbing themselves on all the customers. I won't be back, the service was fine, but I don't think dogs belong in a business, especially large ones that people can be allergic to or scared of. Super unclean and unprofessional. I'm glad I didn't bring my son in, I would have had to hold him the whole time like another customer did.

Always friendly, fast prompt service. Jack is a great guy. Hauls the water out to your car if you…read moreneed it. Everything clean and worth the price. Also has other options for water storage, stands, spigots etc. Wouldn't go anywhere else ! S & M

Excellent alkaline water and great service! Bottles are clean and service is prompt!read more