My mother is 92 years old. She has lived in her single family home for 65 years. The transition to…read moremove her to an adult living environment wasn't easy. But Cari, the marketing manager, made the move seamless. Her compassion and caring demeanor helped beyond words. Honestly, she is one of main reasons we picked American Home. My mother is thrilled to move in. Thank you for all you do. I feel at peace my mother will be well taken care of.

When we went to visit, the staff was very friendly and helpful. Cari showed us around and answered…read moreall our questions. The apartments are very nice, bedrooms are spacious and the living area also has a small balcony.

St. Joe' Village is an awesome place to work. Such caring and friendly staff. We love our…read moreresidents!

Read the fine print. There are lots of hidden costs, and they can be massive. Because this is a…read moreplace that has to make money, cost-cuts are all over the place. If your parents get ill (with, say, Covid), they will can force you to hire externally someone to watch over your parents 24/7, at great cost. In truth, they should be employing people to do this, but again, then though don't make as much money for the investors, so they don't hire enough people They can also block re-entry of someone if they have to go to the hospital, and unlike some places, it is NOT an "end-of-life" facility (again--read the fine print). So be prepared.

My mother has been a resident of Atria Park of Ann Arbor for about 20 months. I have written a…read morereview previously. My mom is content, happy and safe. She has enjoyed all the activities and her new friends. The staff are kind, loving and engaged with the residents. The Director, Activities Director, and caregivers go above and beyond what would normally be expected. I feel inclined to write another review during this time of COVID 19, a pandemic that no one could have predicted or be prepared for. During this time of isolation, it is difficult and depressing for many residents. First and foremost Atria immediately protected their residents health with everything in their power. Then, the challenge of keeping them engaged, connected and happy began. I can not speak highly enough about this team. Their creativity, joy and fun have been contagious to the residents! Thank you for coming in everyday and for loving my mom when I can not be with her. I can not thank you enough!

My father has been here twice in a year and loves it. He says the food is terrific and they work…read moreyou hard but don't overdo it. He didn' spent 3 weeks here last November and another two recently.

Well, it's sad to say they desperately need help with staffing and Administration, too. Wondering…read moretoo about the Ombudsman. It's atrocious that they can't follow HIPAA guidelines or hold family conferences to provide updates on patient care for out-of-state members. It's like putting the sole responsibility on the patient for inviting them, when it's their responsibility. Geez, what a crap shot administrative concept, and the communication is questionable. From day one of my mother's stay for rehabilitation, they were given my phone number as well as my email address to track her progress. Since they don't have a patient portal where you can review documents, this feat was difficult for them to even comprehend. Let's say it's more about chasing after them to see anything given, maybe only at the time of discharging the patient, in a fury. It was evident from day one, stepping in to help my mother, that I questioned the operational integrity. I tried to reach the Director of Clinical Services, but her voicemail was out until 01/26/26. It was already February 15th, and it never got changed, though supposedly she was there. I questioned whether they ever had operational or staffing meetings to get everyone on the same page (?). Either way, after all the caustic situations with her at Glacier Hills Rehabilitation/Trinity Health, we decided to file a Grievance, and now I'm waiting to receive the documentation from the Corporate Office in Livonia, Michigan, from Julie Winkel, Corporate Administrator. I feel lucky that we filed a Medicare Appeal referencing non-quality care, which hopefully they'll get a State Audit.

My mom has lived here for 7 years and lives on the independent side and with everything there are…read moresome good and bad. This is a FOR PROFIT company that shows they are doing what they can to make as much profit as possible even at the expense of the residents. Even though we've never used it, I do NOT recommend any dependent care unless you want to pay the rent AND pay for private care. We have known families that have their loved one there and because of the lack of supervision they paid the rent and had to hire private care to come into the facility to ensure their safety and give them peace of mind. Good luck with billing. It takes weeks to get items corrected when THEY over bill (and for us it seems to happen every month). I was told they can't send you a rebill when the rent bill is incorrect. Yesterday we gave a check for rent and when asked for a receipt was told it will show up on the ledger (they don't give receipts). Then staff at the front desk proceeded to laugh at me, I don't think they realized I could hear them but quite rude. This place is not cheap (but most in our area aren't) you'd think their billing system would be able to at least give receipts. Rent goes up every year (except 1) and was not told this when she signed the lease. Apparently they were aware of this problem but rent still increases to the tune of 12% in 2022-2023. On the independent side they do have a number of activities and very friendly staff that seems to care for the residents and the director Erin does care about the residents.

StoryPoint gets an A+ from me! Having known several of the staff personally (Catherine Mitchell…read morerocks), there is only one place in Saline I would look for care. Quality, solid customer service, and cleanliness are just a couple of thoughts that jump out to me. If you are looking for lifestyle options, StoryPoint has them all; independent, assisted, or memory care-SP is the place to be. I would highly recommend taking time out of your schedule to tour to see for yourself what makes StoryPoint best in class. 5 STAR!

My father had a DNR on file, however the director of memory care was unaware of it and EMT's worked…read moreto revive him for 35 minutes before we were able to arrive on site. It was a complete nightmare. There are about 4 core employees who are absolute angels on earth at Memory Care, however the rest of the employees are basically miserable people who clearly wish they were somewhere else. Considering the cost to live at BV ($7,000 - $10,000/ MONTH), it would seem fitting that the employees would be well trained and well paid. If your loved one is here, please check on them often.

From the owner: Brecon Village, located among the rolling hills of Saline, puts our residents in the heart of a…read morecity with a vibrant social and cultural community. Brecon Village offers enticing options for Independent Living, Assisted Living, Memory Care and Adult Day Care all with the comfort of knowing that should your needs change, 24-hour nursing and rehabilitative care are available just blocks away at Evangelical Home - Saline.

I had lived at Plymouth Park Apts. for four years and found it to be a very nice place to live. The…read morestaff there is very attentive to your needs and courteous and personable and handling them. The property so was sold to a new owner in February 2019. There have been a lot of changes in the management of the property since then. One of the most striking was that the prohibited smoking anywhere in or outside of the building. This concerned a lot of people who are smokers and will now have to find another place to liveIf they so desire. The overall living experience has not changed. I recently moved from Plymouth Park Apts. to my own home. I can Say that my stay at Plymouth Park apartments was very special. The people there are wonderful and I still find myself going back to play cards with a number of the residents. I would recommend living at Plymouth Park Apts. if you feel you cannot take care of a private home.

From the owner: Plymouth Park Apartments is a senior living apartment building which offers independence, privacy,…read morecomfort and safety for active seniors who want the freedom to enjoy retirement without the responsibility of home ownership.

Very disappointed with this facility- I wish there was a "0" star. Do NOT bring your loved one…read morehere. Most of the men that work there are wonderful, but the owner is awful, and seems heartless. My dad passed away the 4th of the month, and they refused to refund us our money to help pay for his memorial service. It was over $3,000 that they owed us, and as a 24 year old girl, who just lost her dad, the owner was incredibly rude, greedy, and had no sympathy. It has been an awful situation since this happened- they even had my dad's room filled with a new resident the NEXT DAY and still would not refund what they owed us. Not up to code in many areas, hight NOT recommended!

From the owner: Fairfax Manor was designed specifically for the care of individuals with memory loss.read more

Assisted Living Locators of Ann Arbor is an excellent resource for families navigating senior…read moreliving options in the Ann Arbor area. Their team is knowledgeable, professional, and truly focused on helping families find the right fit. They provide valuable guidance on assisted living, memory care, and senior housing, making what can feel like an overwhelming process much more manageable. If you're searching for assisted living in Ann Arbor or need help with senior care placement, this is a trusted team that genuinely cares about supporting families every step of the way.

I cannot say enough about Andrew and Kate and their help through this difficult time. It's hard to…read morebe so far away from aging loved ones but Assisted Living locators was an answer to my prayers. They helped us with all of our needs even though we were a thousand miles away. If you need help with in home care, assisted living or other care facilities for aging family members please call on Kate and Andrew.

My counselor Gail is great. The first 2 homes my Mom was in did not work out. On Monday we are…read moregoing to the third and hope it's going to work out well for Mom. Gail has been so helpful and knowledgeable I feel like she is a part of our family.