I went to look and test drive a vehicle they had. It Looked and felt solid so I inquired about financing after expressing interest in the vehicle. They start asking for bank statements and pay stubs right from the start which is odd because every other dealership was able to provide me all loan term details upfront. They said they would email me requesting these details. She did not. I called the next day requesting the info. "We will get back to you." They never did. I followed up with Alejandra a day later via FB Marketplace to see if they would eventually follow up. She is extremely terse and downright rude. She requested the documents which are all PDF printouts from online banking via email. She responded on email verbatim: "These are NOT bank statements boy." which is downright disrespectful to a potential customer. After never following up again I called a third time in three days. No one answered. I messaged her and she accused me of being a scammer. Very Christian of her considering all the religious inscription on her business card. Her husband, Cirilo, was a consummate gentleman! I'd buy a vehicle off him any day of the week. She, however, is a cautionary tale to never send your bank docs to these dealerships before receiving loan terms. Her customer service leaves a lot to be desired! You've been warned! read more

Unprofessional is one way to describe this operation. Should have known better when there was no finance person and Alejandra, the owner and proprietor was trying to do it all herself. However she didn't know what half the forms were and just said e-sign here. Overall it was a horrific experience. read more

As a single mom of 3, I was overwhelmed by the thought and struggle of purchasing a used vehicle. Obviously, I needed something affordable, reliable and spacious for my family. From the moment I walked in, I knew I came to the right place. The Way Auto made this process so easy, fast and successful for me. I am very happy with my car and highly recommend them!!! read more

WORST PLACE EVER TO BUY A CAR! They buy bad cars and paint them up pretty. Once you drive off the lot you will pay more than you bargain for. They say they will take care of you and leave you with a broken down car with and still owing $7000 and a monthly payment with a car that keeps breaking down on you!!' DO NOT TRUST THESE PEOPLE! read more

In March 2018 I had an accident and total lost my car. I needed urgently to buy a car to go to my work, for a recommendation I went to the Auto Way Export, Alejandra kindly helped me and facilitated with all the documentation, showing me all the cars in the dealer very patiently.   I chose 2014 Volkswagen Jetta, wow! until today it works excellent! It gives me more gas miles, it's fast, plus it came with polarize windows, a very good deal!, much better than with the old Camry I had, I'm happy with my purchase. read more

Great family owned dealership! Loved how nice they were throughout the whole process while buying my first car. Highly recommend!! read more

The Way Auto Export - Car Dealers Near Me - Tampa, Florida

The Way Auto helped me get my dream car! Couldn't be more pleased. They were honest throughout the process. I recommended to my mom, and she got a car also. Thank you so much!! read more

Vehicle was purchased on 4/27/19 which was a Saturday. When my husband turned on the vehicle at the dealer he noticed the vibration in the truck the guy told him that he needed to change two spark plugs and once that is fixed the vibration would stop. He told him to take the truck back on Monday to have those installed. On Sunday Luis texted them cause the vibration was really bothering him, the owners wife replied back stating that they had told him already that they had to order the part and would tell him so he can take the truck on Monday for replacement. Along with the spark plugs they also needed to change the motors of the two front doors so that the windows could go up and down and lock, also he said one sensor for one of the tires that was also turning on in the truck and the driver side mirror also needed to be fixed(on 4/29/19 he told my husband to fix that on his own after he had said he would fix it) so much for having "A word" as he claimed. They also stated and assured that the truck had no mechanical issues and that the AC was in perfect conditions and was ice cold. Turns out it was not true within days we had to take it to a AC shop just to find out that what they had done was super charged the truck with Freon and that the Fan Clutch and the AC fan were not working it costs us $585.00. Also they assured that the oild had been changed and that the truck had new break pads and non was true, it costs us $231. We sent them pictures of the oil and the brakes that showed that they were Not new as they stated. We also have logs of all the phone calls he has made to them and all the msgs that he has sent to them about trying to address these issues but they never answered they just ignored him, we have pictures, recordings, receipts everything to document this case. Because they now want to denie all of this thank God we have evidence of this. Their word is Not good, they refused to give us things in writting. They are not trust worthy. They want my husband to pay $16,000 for a truck that needs a new motor and I have 2 Certfied mechanics and the Dodge Dealer Mechanic shop that will back us up on the findings. They bought the truck at Lakeland Dodge they new about the issues it had. Time line: -purchased on 4/27/19 -4/29/19 he went in and they changed two spark plugs one of them was for Cylinder 5 the one that is not working. -5/6/19 he went back again to have the doors fixed because they ordered the parts on 4/29/19 when they realized the motors were bad. He also gave him the sensor and told him to have it installed somewhere else so Luis paid $100 to install. But in the dodge report says there are three sensors not working so that would be another 300 dollars. - Multiple Text msgs sent: to address vibration, ac, sensor, doors 4/28/19, 5/3/19, 5/5/19, 5/6/19, 5/10/19, 5/16/19 - phone calls made to them on: vibration, ac, sensor, doors 5/6/19 - husband, 5/6/19 - husband, 5/6/19 - husband, 5/16/19 - wife, 5/16/19 - wife, 5/16/19 - husband, 5/16/19 - wife, 5/16/19 - wife -Money put in to truck by us: - new brake pads: $111 bought at advance auto parts - Break plus install: $60 - 1st AC checkup: $50 - 2nd AC checkup and to fix the AC the fan clutch and Ac fan had to be changed: $585 - tinted windows: $120 - oil change: $60 - checkup at Dodge Ram Dealer: $151 - had two other shops check it out all came to same conclusing 5th Cylinder is bad, truck needs new motor or return my money. I give 0 Stars unfortunatley I have to give at least 1 star in order to post. Buying a car is expensive and it worse when people rob you and dont care. read more

Worst place to buy an auto! The sell car that they don't fix, they buy the car from the bids and they don't even fix them. Alejandra is the one running the business and once you sign in those papers, she doesn't care want happens to you or your car. The sold me a car and I paid a big down payment and the car broke down the first week and it has been the 5th time that the car left me in the highway. Do not trust this people! Don't promote this kind of scams. read more

Wonderful family owned business! Very HONEST and generous people who helped me purchase the best car for me! I recommend The Way Auto Export over any big car dealership because you get a more personalized experience! read more

Worst place and worst person to do business with. We bought a Mercedes from Alejandra last year and every Month till pay off last Month was problematic. She was constantly alleging and harassing us that I was 1 Month behind when in reality we were 1 Month ahead. It took her 3 months to get us tag and sold the acct. without informing us. I had to physically went there, sat with her to straightened the acct. She was supposed to mail the title afterwards only to texted me that she couldn't get it from DMV. Very arrogant lady and wouldn't even accept that she was insulting in her messages. Her excuses was that she was busy and overwhelmed. Can't figure out that's my fault and how that has to do with doing business. I regretted dealing with her. Not recommended to do business with. read more