We brought our RV with a Ford engine in for an oil change and we promptly attended to by Matt. He was very thorough and kept us informed. It was a pleasure waiting for the work to be done as they had a nice "coffee+" bar available at no charge. read more

Ryan the maintenance assistant was great! polite and efficient! great job Ryan, we were visiting from out of town and had a problem with a light and Ryan got things done and had us out of there quickly. read more

Have taken my cars in for service for the past year and have had nothing but exceptional service. I highly recommend Veterans Ford's service department. read more

Great place to purchase a car. Management and salesman all very professional and accommodating. read more

My experience at Veterans Ford was super comfortable. They have a hot chocolate machine free of charge. They have beautiful plants all inside, I did a check cause I wonder how Florida grows such beautiful plants. Also, the customer service was impeccable. We had a 7 yr old with us and one of the employees came over and gave her some special gifts to keep her entertained. It was a scented crayons 2 coloring books and a toy figurine and stickers. Boy! Was she excited and not bored and figgy any more. Thank you Veterans Ford Tampa for your comfortable seating area and for acknowledging the kids that have to sit around for whatever time it takes to manage your car. I was very grateful and so was my 7 yr old. I will come straight here for all my car needs. read more

Veterans Ford - This photo is the picture she colored and the seating area. - Car Dealers Near Me - Tampa, Florida

I just purchased my second car from Veteran's Ford. It was even easier and more pleasant than the first time! My salesman Adair was so knowledgeable and helpful, both this time and last. I wasn't sure which model I wanted when I walked in and he gave me all the information I needed to make the right choice. He never rushed me, or made me feel like a crazy old woman, which I kinda am... In the beginning of my search I was considering a few different makes and models, but Veteran's made me a great deal on the car I wanted, and I'm glad I ended up choosing them again! read more

Just traded my 2024 Ranger raptor for a 2025 Ford explore. this is the fifth vehicle I have purchased from veterans Ford. from the salesman to finance couldn't have went any better. Shane my salesman to the GM Lorenzo made sure everything went smooth. Thank You will see you soon on my next purchase. read more

Veterans Ford - 2024. Ranger Raptor - Car Dealers Near Me - Tampa, Florida

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Veterans Ford has reached out to me looking to apologize for the inconvenience. They also sent me a refund for the work performed, which I did not request. Thank you Veterans. read more

I've bought several vehicles from Veterans Ford. It has always been a positive experience. Bringing my vehicle in for service has gone well too. Matt Magnusson is my go-to service advisor there! read more

I had a great experience with Veterans Ford, and specifically Sean Bergen, the new car sales manager. Sean worked with me for over 17 months to order in a Ford Bronco when it was the hottest vehicle around. Sean was always available and kept in touch with the details. Most importantly, he was always straight up with me about everything--even when the news wasn't good. The biggest thing I want from a car dealer is someone who is fair and honest. Thanks to Sean and Veterans Ford for a very positive dealership experience. read more

Veterans Ford - Car Dealers Near Me - Tampa, Florida

Had a great visit. This is what buying a car should be. Bernardo express-passed me to the vehicle I selected from the website. Explained the features of the car and mentioned promotional pricing available. "The paperwork" took longer than the whole test drive and show-me-the-numbers phase. Ridiculous. Will enjoy my Heritage edition Bronco read more

Veterans Ford - Bronco Sport - Car Dealers Near Me - Tampa, Florida

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First of all Patrick went beyond to get me in the car I was shopping for...I was visiting my folks from Texas had been shopping around for awhile in texas for a Cadillac..when I came across one from veterans ford...Patrick contacted me and got the ball rolling on this...do yourself a favor and contact Patrick at this dealership..very professional..thanks again Patrick.. read more

Horrible all around. I've been a customer for several years. Our check engine light was on so my first thought was to take my Ford Escape to my local Ford dealership, as it's a Ford product and they know it best. The first words out of the associates mouth before I even got inside was "I looked at all of your warranties and they are expired, so there's not much we can help you with today....". "You can pay $250 to run a diagnostic." That's the greeting we all like to get as a loyal customer. Our vehicle is a 2016 with 90K miles, it's serviced regularly, and is in fantastic condition. They wouldn't even consider taking a look at it (even for a loyal customer). Talk about not standing behind your product at all. The fact that the service department was completely empty that day (5+ service associates just hanging out) and they wouldn't even consider just looking at it or looking into potential issues is just pathetic. The service manager & associate just stood behind the desk (arms crossed) saying "we don't do free checks". Well apparently you don't do any vehicle checks because your team has the worst body language, tone, and overall attitude I've seen out of any car dealership. And $250 to bring a car back for 10 minutes and plug it into your code reader... Every previous negative review makes complete sense. They deserve the zero business that they are currently getting. Go somewhere else to get your vehicle checked, there are so many better mechanics and options. You'll save yourself wasted time and effort. In response to Brianna: My vehicle was in just three weeks ago for service and again 6 months ago... Tells you how much they know about their customers. I purchased the vehicle from a Ford dealership in Illinois (where I moved from), I didn't realize that mattered (apparently it does). Brianna was not there for this interaction with the service manager and associate. read more

Let me start by saying the original salesman we had who's name I believe was Josh was great, and fortunately for him isn't with Veterans anymore. If I could not give them a star I would. We went in at the beginning of June to order my fiancé a 2025 Ford Escape and we chose the order route due to the options/trims/colors she specifically wanted not being available within our area at the time. We took the day to test drive multiple models and decided we'd take the night to think on it and make our decision the next day. Came in the next day to speak with Josh who was busy and we got a new salesman who was flat out terrible. We spent about an hour with him rehashing everything we did with Josh the day before only for him to completely ignore us and try and push us to buy a similar model Escape that we decided against the day prior. My fiancé was about to purchase the one similar one which she overall wasn't interested in when Josh finished his other customer and came to assist. He took care of us and got all our paperwork in order and reviewed our order before giving it to the sales manager Sean. We were required to make a $500 order deposit and were made aware the order could take up to 3 months to receive and in rare cases it could be longer. All perfectly acceptable answers to us choosing to order a vehicle not on the lot. Besides the new salesman aggravating us and making us retest drive a vehicle we weren't interested in we were happy with the outcome and looking forward to the coming vehicle. We noticed just a few weeks ago that Walker Ford now has the exact vehicle we are looking for with the added option of a sunroof for a slightly lower cost so I reached out to Sean at Veterans requesting an update since the emails provide very little to go off of other than "we will update within 45 days". On this call I was informed the order was not processed due to the 2025-2026 model year shift. As you can imagine this was a shock to say the least considering we already made a deposit on this supposedly ordered vehicle and its been 4 months of waiting. Sean had very little to offer in terms of why we weren't notified other that this sort of thing just happens. He stated we could get the new model year ordered but he was unable to uphold the employee pricing discount we ordered the car on in the first place or we could request the vehicle be sent from Walker to Veterans but there would be a significant price difference for either of those options. Completely unacceptable in my opinion due to us being told the exact price we would financing would not change unless there was a more favorable discount available at the time of vehicle delivery. With salesmen trying to push vehicles just to make commission on a sale, zero order communication and a sales manager who had no interest in trying to right a wrong on their part this has been an overall terrible experience. I'm not oblivious to this review ultimately having no affect on the business of Veterans but I without a doubt will not be giving them any business in the future especially when something as simple as an order update can't be provided. read more

I came here for service in my 2020 ford mustang and brand new aftermarket wheels and someone curbed them. Thankfully, they were able to sand them and paint them because I had the standard color & black alloy wheels. If you are a car enthusiast you know all the preexisting damage on your car and constantly look at it. If you genuinely care about the appearance of your vehicle do not take it here. If I would have never pointed this out to them I don't think they would have told me. Additionally, they make up reasons in order for you to spend more money. Zero courtesy for the consumer. They tried to get me for two new tires at $613.90. also a coolant flush $199, cabin filter $99 emissions service $202 and intake cleaner $189. My flaps were missing some clips and they didn't end up replacing all of them. My vehicle just broke 36,000 miles but my warranty ran out so they tried squeezing me for every dime. Legitimately my two front tires were getting close to replacement but no where near the tread bar. If I live in a colder climate then yes but living in Florida I can take it a little bit longer. I will not be taking my vehicle here ever again even if it was free. read more

Veterans Ford - Curb Rash - Car Dealers Near Me - Tampa, Florida

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I had a terrible experience and would not recommend this place to anyone. The first time I visited, I stood in the service area for five minutes without anyone offering assistance. While that alone wouldn't have frustrated me, what upset me was when a gentleman walked in after me and was helped immediately. They informed me someone would assist me shortly, but the lack of attention was disappointing. Despite this, I decided to give them another chance because they had a great deal on tires. I made an appointment and dropped off my car the day before the scheduled service. A little after my appointment time, I reached out and was told I had a coolant intrusion issue. I agreed to let them keep the car and fix it, as I was leaving for vacation and planned to pick it up a week later. When I called a week later to confirm I would pick up the car around 2 PM, they informed me they were still working on it, hadn't put the tires on, and would need to keep it until Monday. At this point, I was beyond frustrated and asked them to reassemble my car so I could pick it up that day. When I got into my car, the check engine light was on--a problem that wasn't there before. I called to ask why, and they claimed they had no idea and couldn't help me unless I brought the car back on Monday. The disrespect, lack of communication, and poor customer service they claim to stand by are alarming. I do not recommend this business and would rather drive an extra thirty minutes to Parks Ford in Wesley Chapel than ever return here. read more

Everything as expected. It is just a given that a dealership works to upsell. (They did!) But service was completed on time as promised!

Great service with hairo at veterans ford, took care of our oil change and recall in a timely manner

no one ever calls me back when I call in , I need information on my gap insurance to file for a claim and no seem to care to call me back horrible service read more

i dealt with Justin Slimak he was everything people hate about dealerships rude thought he knows everything completely disrespectful he talked to me like I was 12 wanted everything from me but gave nothing to get it people like this is whats wrong with dealerships today read more

I called 5 days in advance and made an appointment for an oil change and tire rotation. The representative on the phone said there were 8 - 9 and 10 am slots available. I selected 9 . Quickly received a text message confirming my appointment. In the day of the appointment I arrive 10 minutes early. The gentlemen informed me that it would be 3 hours before they could even take my car in to do the oil change . I ask why set appointment time if your not going to honor it. The rep informed me an appointment just puts you in the line it's first come first serve. Deceptive practice in my eyes. I have bought numerous vehicles from veterans. I won't be back read more

I contacted them about a Ford Maverick XL back in Feb 2023, they finally got a new one in and messaged me to come check it out. I looked on they website and saw it was marked up by $10k, (almost 50%). When I asked them about it, they said it was 'negotiable'. HARD PASS, very shady business practice. read more

Veterans Ford - Car Dealers Near Me - Tampa, Florida

I bought a nice car from Veterans last year but the service they offer is terrible. I went to have a tire replaced because I purchased road hazard and the best warranty package they had. When I took my car in,, I told the service advisor, I had plugged the tire in the side wall and it needed to be replaced. I ubered home because they said it woukd take 5 hours. Had a family member drop me off to get my car several hours later and It was returned to me with a patch in the side wall and the existing plug I had put in it. So, had to argue with svc department before they admitted my tire should've been replaced. When I got my car back with the new didn't even have a valve stem cover. My cars a 2020 Explorer limited. It was there for 2 days for the tire and It has 2 recalls, one for safety. Noone even mentioned it. I wasted a ton of money buying the warranty and lost an entire day of work. Veterans ford service department is not worth your time and effort. The service departments disregard for its customers safety is inacceptable and the tremendous effort the GM and Sales Manager put into resolving my issue was met by a group of service people that simply do nor care. :-( They had me go to uhaul for a hitch scheduled by ford and then said I had to go after uhaul for damage caused to my car but the paperwork was under their name. There has been no attempt to compensate me properly. read more

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I had a terrible experience and would not recommend this Ford dealership to anyone. I went in to obtain a simple lease price on a Ford bronco big Ben and Mark C in finance asked me what it would take to close today and I responded with do you have the vehicle in stock? They said no, I responded with how can I close today with a vehicle you don't have and Mark C would not even quote me a price. I was there for over an hour? He said he'd send me an email. This is why people don't go to auto dealerships anymore because of the games Mark C plays. Beware of veterans Ford and Mark C. read more

Sad is the only way to describe this dealership. Advertising one price on their website and when you get there all cars are marked up $20k. Yes, $20k. Absolute waste of time. I wouldn't by a car from this dealership even if they were the last dealership. Gotta love "MARKET VALUE INCRESAE" The response from the dealership is comical. You have one price on your website and another price when you arrive at the dealership. That's not misleading? The rest of their response is smoke and mirrors read more

Veterans Ford - MARKET VALUE INCRESAE - Car Dealers Near Me - Tampa, Florida

This review is based on the service department at Veterans. This is my second time getting my car serviced here and both times have been awful. Communication is very important and it resolves a lot of issues. I dropped my car off at 8 am with an Appointment for an oil change and tire rotation which I didn't think would take all day but it did. After calling about 10 times later in the afternoon to check on my car , I wasn't able to reach anyone. Then around 3 pm I finally get a call telling me my vehicle "should" be done in the next 30 minutes. I understand things happen, short staff or whatever the case may be but a simple phone call telling me hey we're pretty backed up and will give you a call when your car is ready would've been much appreciated. So now I know I cannot depend on the dealer where I bought my vehicle, so I will be going elsewhere for all my future service. read more

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I went to this crooked dealership yesterday to get a tire plugged on my 2019 Ford Escape. Waited over an hour to be told ALL my tires had dry rot and I needed to buy 4 tires. I was given price sheets that both said "free mounting" with tire purchase, yet on the actual pricing on the flip side said tire mounting and balancing was $35 each tire. So the balancing $35 each tire? Regardless, I went to Brandon Ford, no problem, had tire plugged and not hustled to purchase a full set of tires. Disgusting business practice. Jeff Jackson read more

Service department is a joke. This is supposed to be an authorized ev dealer but they don't carry original equipment Mach e tires. Instead they keep your car that has a flat. Send you across town for a rental where the driver doesn't even know where he's going. Need a management change here read more

My experience with them as been atrocious. Firstly and most importantly I was quoted a Ford Ranger XLT, 4x4 Cactus Grey New for a price of $40,823. This was confirmed via text message and from the dealership website. See website link. https://veteransfordtampa.com/sale/ford-ranger-xlt-tampa-fl/2024-ford-ranger-xlt-1fter4hh7rle15065 Once I was contacted a day later by another salesperson. They portrayed ignorance of the vehicle that was previously quoted. This went on for a few hours while they continually sent me vehicles and prices not matching what I was previously quoted. I fully understand additional fees and potential trade in. When this quote was received it was discussed I would not be trading in a vehicle and this was the base price discussed. They have refused to even acknowledge this price is on their website. I was willing to walk in that day and purchase this vehicle cash but was unable because they refused to honor. This is consistent when attempting to purchase a vehicle at this location. I have experienced this several times. In the end Veterans Ford refuses to honor their prices on a consistent basis. This is blatant false advertising. This justifies the reporting to the FTC, BBB, and Attorney General. Per Florida Statute. 817.44 Intentional false advertising prohibited.-- (1) WHAT CONSTITUTES INTENTIONAL FALSE ADVERTISING.--It is unlawful to offer for sale or to issue invitations for offers for the sale of any property, real or personal, tangible or intangible, or any services, professional or otherwise, by placing or causing to be placed before the general public, by any means whatever, an advertisement describing such property or services as part of a plan or scheme with the intent not to sell such property or services so advertised, or with the intent not to sell such property or services at the price at which it was represented in the advertisement to be available for purchase by any member of the general public. I will continue to file complaints regarding the false advertising for this Dealership and Ford Motor Company with appropriate agencies, until this matter is resolved or this advertising behavior ceases. read more

First off.... I'm an actual military veterans. These f*ckers are not affiliated with any veterans or veterans organizations. I purchased my car during the Covid shut down. I was in a desperate situation because my own vehicle had been totaled (not my fault) and the covering insurance dropped the ball and left me hanging for weeks. So I had literally a few hours to get another car. And because so many shops were closed, I was unable to get the car evaluated by my 3rd party mechanic. I put $5000 down on this vehicle from veterans Ford, financed it but the finance department tacked on an additional $3k+ after taxes. 2 years later I'm replacing the entire clutch which had completely rusted over! read more

Been taking my truck into Veterans Ford for over a year now trying to get a tire balancing issue fixed. After several balancing/rotations, I was told that since I have large tires, it's just how they ride. Then I was told after explaining that it's not how they ride, they came up with OHHH, it's the shocks, you need new shocks. This week, I found a big chunk of tire balance weights in the driveway that fell off the truck. They say I don't have proof that it came off my truck and it would be another $256.00 to rebalance. DO NOT GO TO VETERANS FORD read more

Veterans Ford was a very pleasant visit for the service my Mustang needed The competition on US19 told me Sorry .... oil change not before December 4th!!!. At Veterans Ford. The next day. 10am in....11am out !!! Super service. Great people!!! read more

After reviewing the repair/ service history of this car, I became aware that this purchase has proven to be questionable. I am unfortunately, stuck because it is sold as is. 2022 Hyundai Ionic 5 The issue: I encountered a flat tire last week. In viewing the tire treads closely, I realized that all the tires had well over 85K on them. Confirmed by Hyundai service center and another independent tire dealer. Making them unsafe for any servicing. And unsafe for any individual driving this vehicle. How is this even possible because the car is a 2022 with less than 39K? That 39K supports 39K not 85K or more. Tires with this car have outpaced the age of the car? How is this even possible? The tires were in the mechanics opinion ( and in my opinion) swapped out from the original tires and replaced with these 4 defective tires you guys sold me. I viewing the tires on the day of considering purchase, the treads appeared to be OK. The tires were treated cosmetically leaving me somewhat deceived because they were looking like almost new with a glossed over tire treatment. As a potential buyer this was very deceiving. Big mistake on my part. I should have looked closer. The bad news. The tire rotation was due in service. After bringing the vehicle down to Hyundai they refused to do a tire rotation because the treads were so poor that would deem any tire rotation as unsafe and dangerous. Obviously, the front tires were equal in wear or worse in wear as the rear tires. This was also confirmed from another independent tire dealership. See my anger yet? In summation you guys sold me a vehicle with unsafe tire tread. And the tires were obviously swapped out from the previous owner. There was no recording of any tire changes on past service. So, in conclusion I was really screwed by Veterans Ford. All arrows point to Veterans Ford. In good conscience I cannot recommend your company. This is totally unacceptable. I will submit this review online. If someone is purchasing a used vehicle from your company, I cannot recommend enough a certified mechanic should go over the car prior to any purchase. It is worth the dollars to get a realistic and honest evaluation. And this was a certified blue previously owned vehicle? Give me a break! This is one senior who will not let this go. You guys really took advantage of me. This is known as senior abuse. Ken F. read more

They share one guy who "knows" sync 4 with two other dealerships, so you have to schedule an appointment, then your vehicle sits and waits for your turn. Not good. My last visit to service was for the auto stop feature on my truck. The fix worked for 1/2 a day. Their service department needs to tighten up and hire more people who know their trade. read more

I live on the East Coast of Florida. Wellington actually. I drove to Veterans Ford because of my POSITIVE interaction with Sean and his team. Sean made buying my F150 and trading my 2 cars in an absolute dream. Sean was extremely honest and upfront. The sales team he has assembled is excellent, very honest and truly a pleasure to deal with. I knew the numbers as I walked in the door. We voluntarily added GAP insurance and extended warranty. No pressure. No issues. Fantastic service and even purchased all weather mats right on the spot and they installed them for me! Will buy again from Veterans and Sean! read more

Had my 2013 Ford Fusion towed there because that's were I bought it after 3 week of guessing ( and spending my money) they finally told me I needed an engine and a fuel pump do not trusting their guess work I towed out to another shop. Boy was that the right decision had timing belt installed car started and continues to run fine. Be ware they almost got over on me but luckily I didn't fall for their lack of incompetent mechanics they told me their their 3 top master techs made this decision. This place is a joke do yourself a favor go anywhere but Vetrans Ford !!!!! read more

Veterans Ford - Timing marks - Car Dealers Near Me - Tampa, Florida

I had an amazing experience with Veterans Ford Tampa. Make sure you ask for Aldair Torres, he's a great salesman. He really made the process fast and easy. The manager Roberto Gutierrez is on top of everything and makes sure you are satisfied with your purchase. Ayesha Stephenson in the finance department is so nice and will help you decide your best options for an extended warranty. They really went above and beyond to make sure I was a happy customer. I was very impressed! read more

Veterans Ford - 2017 Mercedes C300 - Car Dealers Near Me - Tampa, Florida

DO NOT BUY FROM HERE! I bought a used car a few months back and they have zero customer service skills. My car was so dirty when I picked it up. I asked them to clean it then, they claimed they did. They said to call to come back for a full detail. After numerous phone calls and being promised a detailed car. No one returned the calls and no one made an appointment for me. So many better dealerships that care more. This place is terrible. Who sells you a dirty car with chips everywhere? Unfortunately it was the exact car I was looking for so I bought it anyway but if you have options, do not give this place your business. I will keep telling people to look the other direction when they ask me about this place. They should of corrected what was wrong but decided not too. read more

As a military veteran family it was particularly disappointing to be ripped off by a shady car dealer called "Veterans Ford." I purchased a vehicle with a list price of $22,820. Upon agreement to purchase the vehicle I was told that the final price of $22,820 would be the purchase price, however I was ultimately charged $1,000 extra for a total of $23,820 for not financing with the dealership. I was also charged a "predelivery service fee" of $1149.45 for which the dealer could not explain but stated they charged all customers this cost. I was also charged $250.00 for out-of-state tag registration which cost $20.00. I told Finance Manager Devin Hoffman at the time of purchase that Georgia plate fees are $20.00 he refused to charge us the appropriate fee and told both myself and my husband that we would be refunded any difference. Upon contacting Veterans Ford Tampa to attempt to obtain a refund for the $230.00 in overpayment, they stated that they had filled out the documentation incorrectly and that the $230.00 would be applied to the state taxes which were incorrectly calculated by the dealership. I believe that due to these illegal business practices, Veterans Ford Tampa fraudulently overcharged me $2,379.45 during the transaction for my vehicle. I've now filed complaints with both the Florida Attorney General and the Georgia Attorney General, and will likely end up in small claims court in an attempt to recoup my money. TLDR: Save yourself time, hassle, and money by going elsewhere. There's a reason this dealer has two stars on Yelp! read more

You suggest that I call the person who stated, "we are not going to do anything". Your response to my review is just another example of how poorly your business is run. Your 100+ reviews average a "2" for a reason. Go sit in a Toyota Dealership sometime. You can see how it's supposed to be done. read more