If I could give this business a 0, I would. I rented a product from Owner, Cate Campbell, with an…read moreagreed return date. I had a medical emergency at the time we had scheduled the return and when I attempted to return it later that day, she was unavailable. I brought it back this morning and when I asked her why she was charging me an additional fee, she told me to get the "F" out and that she did not like me from the beginning. This experience is a first for me and wanted to share so others don't have to endure this unprofessional treatment.

I have been a client of Cates for around 2 years now. I relocated back to Maryland from San Diego…read moreand was desperately looking for a brow gal as good as the girl I was previously seeing. I found cates instagram, saw her work, and the rest is history. Cate has always made me feel Comfortable and always recommended the right services to me and I've always been very happy with the results! I enjoy the boutique level service I get and the quiet and calming atmosphere she provides. If you're looking for an eye brow wax or tint or a lash lift or tint-- look no further!!! Thanks Cate, for all that you do

I had a dip manicure with removal. Lee has an amazing attention to detail and worked with my on the…read morecolour I normally have at home in DC or when I'm working in NYC. Friendly service and very relaxed and casual atmosphere.

I stopped by Cosmo Nail Bar for a manicure this week, and it was the best quality manicure I've had…read morein ages. The wait wasn't long (but I was there in the early afternoon on a weekday on an icy, snowy day, when some people may still have been hunkered down indoors), but I'd recommend making a reservation, since they're not a large nail salon and didn't seem to have as many staff members as other nail salons. But it was clean and comfortable, and they were playing great music. My nails look great - shaped perfectly, painted carefully. They took their time to make sure my nails looked great. They were friendly, and they offer plenty of paint options (I had plenty of dip options to choose from). Really a good place for a mani or pedi. I'd be happy to return.

This was my first time at Even Keel, and I received a facial. I was impressed with how clean and…read morebeautiful the spa is and how friendly the front desk staff was. My esthetician was professional and did an amazing job!

Sharon is absolutely incredible. I'm a hairstylist and she completely has changed my posture!…read moreHighly recommend!!

Best boutique spa around. Noreen is so down to earth, an expert in her specialty and kind. My eye…read morebrows have spent the past few months growing out after years of improper tweezing. Noreen has helped rejuvenate their shape!

Five enthusiastic stars! Brow wax and facial simply cannot be beat in Annapolis! I've never…read morepersonally had any other services, but I'm sure those are as well! Beth makes it so easy to schedule, and her calming nature makes her nothing short of AMAZING!

So I had my nails done yesterday and HATED them. I cried and didn't know what to do. I don't…read morenormally get manicures or tips bc I bite my nails! But I wanted them to be "natural looking"! The nails were too short and shaped funny. I called today and explained how much I Did not like them and she had me come in/have them completely redone. (See pic). She was kind, understanding and not awkward. I really appreciated her making it not a big deal and re-doing it (took over an hour) THIS is good business and why I will be back

Horrible experience, not nice to my 82 year old mother. Spoke to her like she was a child. Cut me…read moretwice and didn't say anything. We have gone here before but will not return.

I found this business through a google search. I called and left a message. They returned my call…read morewithin a day or two and I was able to make an appointment. The service I received was excellent. The only reason that she is getting 4 stars instead of 5 is that making a follow up appointment was horrible. They only open appointment spots two weeks in advance and it is through an app. I tried for two days to book another appointment and finally just gave up.

Ann is phenomenal. First time doing this and Ann put me at easy and explained the whole process to…read moreme.

I wanted to share my experience I had with Steven at his "temp" location…read more I'm a new client and found Ruby Salon searching the internet (bad idea). I was prepared for my appointment I had a picture of a cut and color saved to my phone. When showing Steven the picture he seemed like he understood what I wanted; chin length cool blonde almost platinum hair with some low lights added so it wouldn't be such high maintenance on keeping the color up. My hair was already previously bleached and toned to the lightest blonde but needed the warmth taken out (I mentioned I do not like the gold tone in my hair) and the length was just above shoulders. Steven repeated what I wanted and went to mix the color. During the foiling process Steven showed no interest in trying to engage, which was fine since I'm not big on making small talk. Once my hair was processed rinsed and shampooed I went back to his station and looked in the mirror and noticed my hair still had very warm (gold) tones and the foiling sections looked very thick and stripy, I gasped at the sight of my hair but thought it's still wet and not parted the way I normally part it so I didn't say anything. He turns me away from the mirror and starts sectioning my hair to cut it. He starts in the back and at first it felt like he was getting the length right but then he started using the thinning shears A LOT. I hate thinning shears and as a stylist myself (that's right you heard correctly) don't use thinning shears especially on bleached hair! He continued to cut my sides and that's when I really stared to notice how short he was going and he continued to use thinning shears! Mind you this whole time I did not see my hair because I was turned away from the mirror. He then started to blow dry and round brush my now very short hair, he then adds product and turns me to face the mirror.... I couldn't believe what I saw. He completely messed up my hair cut color and OMG style. I don't even know or have a reference to what decade that style was from, maybe 90's. I was in shock! I told him "wow this is really short and the color is not right". He said "oh I guess I should've looked at the picture again before cutting" , you think, or maybe talk to your client! Then he asked well what about the color do you like that I said NO but I'll make it work. Thankfully he did not charge me for the cut but it didn't make up for the humility I felt leaving the salon! My husband was very sweet and said it looks nice. We get to the car and he said "why would he have styled your hair like that? " I'm wondering this as well! Later that evening I washed it and checked over everything, I'm a hairstylist. I noticed some of the low lights didn't go to the ends of my hair and that the low lights did not match my natural at all (ashy level 6) it was a warm level maybe 7, the blonde still looked the same (very warm) except where he foiled in bleach his foils bled and the sections are very blotchy. I usually don't tell stylist I'm also a hair stylist because it makes them nervous but I'm thinking maybe I should've said something.

This salon gave me a full body wax using the same stick the entire time from my pits to my private…read moreshe used the same waxing stick. Not only that but she burned me in 3 different places (my arm, chin, and hooha) this was a week ago. On top of that she wouldn't wax parts of me that she claimed were too short. That is not true because when I wax myself at home I've waxed shorter than the length she was speaking of. Then there were patches of missed hair all over me I looked horrific. Now that the hair is trying to grow back I have extreme pimples and rashes it's horrific. I was the bride and I felt like the grooms younger hairy pimple brother. Anyways. Don't recommend. Lady was really rough too she didn't warn me or be gentle she was so aggressive. Thanks have a good day

Efficient and skilled service Thank you for your time…read more Very pleasant atmosphere and skilled techs

Made appointment with Kim for wedding 3/4 weeks ago received confirmed text. I arrived & sat in…read morechair and soaking my feet. Kim announced coworker was going to do my pedicure. Absolutely rude. I had a verified appointment. Do Better.