Beautiful store and huge flooring selection. Only go if you have a huge job. You must go there…read morefirst to get a quote; will not come to your home until you meet with them at the store. It appeared that they are not really interested in your business if you have a small project. Customer service needs improvement but it is probably better if you have a huge job.

I had used Marshall for my duplex I have. He is very reliable and keeps you up to date with the…read moreproject. He had helped me with the flooring I needed. He is very friendly and knows what he is doing. Which is rare now a days

from start to finish I had a great experience with josh and all his team. great selection at a wide…read morerange of price points, flexible on timing, great communication, and a beautiful finished product! we had our basement carpeted and the team (robin and Chris) who installed it were wonderful - efficient, kind, professional. Would definitely recommend carpet capitol to anyone who asks.

Honestly some of the best customer service I've ever had. I told them my budget and my timeline and…read morethey listened. The install couldn't have gone smoother. Overall a really good experience.

This will be my 43rd year of using Arslanian Bros. and my second home. This should be the best…read morerecommendation I could possibly give for this fine company! Dick Spurney

I had a large shag-style rug that had definitely seen better days, so I started looking for a…read morecompany to clean it. After seeing Arslanian Brothers' commercials for years, I finally decided to give them a call to learn more about their services. I was pleasantly surprised by how affordable their quote was and how quickly they were able to schedule my pickup. The team arrived right on time during the designated window, and the two gentlemen who came were professional, courteous, and efficient. My rug was returned the following week by a different team member who was just as professional as the ones who picked it up. I couldn't have been happier with the results. My two main hopes were that the matted areas would be re-fluffed and that the rug would return to its original cream color. When I unrolled it, it looked fantastic--fresh, clean, and beautifully restored. I'm so glad they were able to breathe new life into it and extend its lifespan. I will absolutely use Arslanian Brothers again!

We were staying at the hotel in Legacy Village and walked around the plaza to check everything out…read more We love Crate & Barrel, so we stopped in to see if anything caught our eyes. This location has some great display windows on the outside that give you a good preview of everything and inside it's pretty spread out so you don't feel claustrophobic while you're browsing. They have two floors and everything is well organized. The kitchen section was pretty impressive with all the tools and accessories you could want. It's also nice to be able to sit on the couches in person and check out materials instead of buying them online.

All too typical corporate desire for control and greed on full display. America needs to fight…read moreback with the withholding our consumer willingness to accept the wholesale departure from the customer is "right" to the current customer prove your case posture being tolerated these days. Shame on their leadership.

We had a fabulous experience with The Carpet Company installing luxury vinyl throughout our house…read more We had total confidence going into the experience. Frank provided excellent guidance in selecting the product and providing vision for the results. The install crew was exceptional. Chuck, Craig and Craig have decades of professional flooring experience among them and are true craftsmen. They were very friendly, respectful of our home and treated our furniture and belongings with kid gloves. The results are the ultimate proof. Before the LVF, we had a mash up of tile and carpeting. We love that now the flooring flows so seamlessly from room to room and really opens up our entire first floor. The Carpet Company had previously laid carpeting in another area of our house and we were so very pleased with that experience. Great carpet selection and super service and installation then as well. I should also mention Bruce back at the shop who is so helpful and friendly in person and over the phone. This is a very kind team who work well together and genuinely care for their customers!

The Carpet Company is fantastic! Recommended by our contractor friend Dan Cozzens, they didn't…read moredisappoint. From sales with Logan to the measurements with Frank to the instillation with Brian and Chuck, everything was really awesome. Logan spent hours with us going over samples and was so patient. When Frank came out to assess the job, where other installers blanched, he said I've seen worse. He had an amazing can-do attitude which made us very comfortable. They underpromised and over delivered. The floors turned out spectacular and as another company suggests, We fell in love with our home all over again.

If no star was possible ... Stopped to look to buy two rugs…read moreand arrange to have 5 rugs picked up for washing The owner was so incredibly rude ... rude ? Beyond rude ... Flat mean ... Was in her shop maybe 3 minutes and she yelled at us ... maybe forgot her meds ? Will fly to Florida to do business with a true professional and genuinely nice person at Franco's in Boca ...

Amazing selection of carpets from Afghanistan and Pakistan. Sadly, the owner is retiring and will…read morebe closing for business on December 21. This will be a terrible loss.

If you're looking for high quality furniture that will last a lifetime, Sedlak's is a one stop…read moreshop! I had been looking for a television stand for a newly purchased 75 inch Samsung and was conflicted about where to buy one. After searching online for area furniture stores, Sedlak's caught my eye and I decided to pay them a visit at their Solon location. The store is inconspicuous from the street and more closely resembles a hotel or country club from the outside. Upon walking in I was greeted by a kind lady at a desk and she directed me down a hall to the back of the store. This place is absolutely massive! There are numerous sections, each of which specializes in different home furnishings. The variety is extensive and offers a vast assortment of items. I found the section that has televison stands and after roughly 15 minutes decided on an attractive wood and glass stand with cabinets. I found a sales clerk who was more than helpful and collected my information. She then advised that the stand would be delivered in one piece, which would spare me the time of having to assemble it. She advised that the delivery would be carried out within a week and guided me to the front to submit payment. One I submitted payment, a delivery date was agreed upon for the following Monday (4 days) and I left. Sedlak's contacted me the day prior to the scheduled delivery to confirm. On the day of the delivery, two Sedlak's professionals contacted me upon arrival and I let them in. They carefully setup the stand and were even kind enough to place the television on it. The stand is of inpeccable quality and the customer service was top tier! I am happy with my purchase and would definitely buy from them again!

Just left. We were in town for the weekend to get a whole house of furniture for own new home. A…read moredesigner never came over. Just a sales man who wouldn't even look at our prints. He seemed afraid I was going to give him COVID! Couldn't believe how uninterested they were!

I had a very positive experience with Shawn Safadi from this company. I met him in the hallway of…read moremy high-rise condo as he was leaving my neighbor's wall-to-wall carpet cleaning job. He agreed to clean my 10.5 X 22.5 foot area rug for $115 (April 2024) the next day. He was personable, polite, and professional. When he was done, the carpet looked great! He called me back in a few days to check on the job. My carpet is a light beige, Berber, and over 10 years old. My two cats have deposited every kind of cat-mess you can imagine. As such, within a few days there were a few spots that 'flowered' (my word) from the base of the carpet. I was able to use my go-to carpet cleaner, Bissell Pet Oxy Power Shot (excellent stain remover) to touch up the light shadows that popped up. Those secondary spots have not returned. Considering the age of my carpet and all it's been through, considering that I live on the top floor of a high-rise, and considering that it was an area rug-- I feel that I got a good value for my money. Although I only gave a 4 out of 5 star review, it's only because the single treatment did not completely clean my carpet. Perhaps no cleaner could have. I recommend this company and would hire them again!

Responsive and flexible! Shawn has both the truck mounted carpet cleaner and the portable cleaner…read more Scheduling the cleaning was simple and he responded with a price quote and availability so fast. I own a dog so my carpet definitely needed some love but it now looks & smells great! Make sure to ask for the pet deodorizer service if you have a pet. Highly recommend!

Update after initial Review I called the number provided the…read moreday the owner left a response to this review, left a voicemail, and never received a call back from the owner. We did receive a call from their quality control manager. He was patient in listening to our concerns throughout our experience with the install and follow-ups. He came out a couple days later to inspect the installation. His conclusion was the seams were in spec. He said ideally, someone would have given us awareness of the difficulty of making the seams look good for this color and material combination. No additional discussion or follow-up was done based on this visit. From our perspective. At the end of the day, specs do not matter to someone purchasing high end carpet and paying a premium for installation. The only thing that matters is how it looks in the end. The seams are inconsistent with half being not noticeable, while major common area seams being very noticeable in many lighting conditions. Saying they are within specification can vary greatly and creeping up on the bare minimum of acceptable. I can guarantee you the majority of home owners paying $16,000 for carpet & installation are going to determine Floorz simply does not have high standards and is fine with providing the bare minimum to their customers. Original Review It is difficult for us to recommend Floorz based on our experience. TLDR Unprofessional installers, lack of oversight during installation, required additional fixes and corrections post install (many seams still show), no follow up once paid in full. Overview We spent $16000 with Floorz last December to get all of our carpet replaced. We paid 50% down and 50% upon completion of the core issues. 4 bedrooms, upstairs hallway, living room, and family room. All rooms were completely unfurnished. Pros We like the carpet we chose, padding, and color. The material was good quality and we would choose it again. When we communicated our concerns with how everything was left the first day, they came and picked up the carpet left on our front lawn. They came back to fix multiple areas of the carpet, stairs, closets that would no longer stay on or close properly, doors that were not put back on well, and vents that were popping out. These were not the original installers and made everything look a lot better than the initial install. Cons The installers left the house a complete mess the first day. They did not complete any room, left all the closet and upstairs doors in both bathrooms with our only showers. Constant cursing in Spanish until I called it out the next day. It was obvious we were actively living in the house. There looked to be no one overseeing or planning how a 2 day job would be done while we were living in the house. They left all of our old carpet on our front lawn on day 1 when we were told it would be hauled away. We would have never agreed to this since we have a HOA. When they were done on day 2, there were many issues all around. Required 2 follow-ups for carpet to fix a poor install on the stairs, multiple improper transitions to the hardwood floors, stretching of multiple areas of the carpet, many poor seams that are still showing after 4 months. 1 follow-up to repair closets and doors that were removed and no longer closed properly and all vents in carpeted areas that were popping out. While we were waiting for these fixes to happen, I received an unprofessional email stating to pay by the next day or it will be sent to collections. This was while we were already scheduled for the crew fixing the carpet on the stairs to come back with additional carpet since the first installers took all the extra with them. Conclusion They seriously need better quality control with who they are contracting out the installation. As a homeowner, I want a company that checks the work is done right. I shouldn't have to check the work, call all the discrepancies out, and ask for them to be fixed. If I was the owner, I would follow-up proactively around this experience to make sure it never happens again. No follow-up occurred after the final payment and I'm still bothered how these seams look after 4 months. I'm concerned about what level of warranty I actually have if this is how the initial install went.

We did not have a very good experience with Floorz in Strongsville. It took three times to just…read moreget the correct sample delivered. There were numerous delays in getting call backs. When we did decide to go with them, they measured incorrectly and didn't have enough materials which delayed the finishing of the floor. We did the tear out ourselves but they added on to the price for leveling materials which we felt should have been accounted for in the original bid. We really like the look of the luxury vinyl tile that we got but there are areas that squeak terribly.