Great place to shop. The new owner is very knowledgeable about trees and plant. felt like family…read moreasking him questions

Saw that this nursery does a train exhibit until December 32, so brought my granddaughter to see…read morethe trains. She Loved it! As did my dad (her great-grandpa and her papa). We had so much fun walking around looking at all the detail! So many different themes! Of course, I had to buy a,few things too. A bee wind chime for my granddaughter had a remembrance chime for my dad to put on his patio. Fun time with the family! Highly recommend. I'll be back in the spring for flowers !

My go-to florist right off of 71. A good assortment of flowers and often specials for a quick…read morepickup. They'll put together a nice arrangement or bouquet for me (which helps as the only thing I know about flowers is that my gf likes them).

We sent two flower arrangements to a family members funeral. We asked them to make it full and…read morebeautiful. Both arrangements came out way less than we expected. They even spelt our names wrong on the card. Very disappointed.

From the moment I walked into Uncle John's Nursery, I was warmly greeted by Marina, who worked in…read morethe perennial area and was very kind. She directed me to Zac in the shrubs and trees section, where he took his time answering all my questions and concerns and continued to be helpful throughout my visit. In the hanging basket area, Melissa greeted us with a friendly smile and went above and beyond by bringing out additional baskets when I asked if there were more to choose from. I also called the next day and spoke with Marcia, who was very professional and confirmed delivery to my location without any issues. Overall, every employee I interacted with was knowledgeable, friendly, and went the extra mile. As a first-time customer, I can confidently say this is a hidden gem of a nursery, and I'm very happy I found them.

My son has been buying fuchsias from Uncle John's Plant Farm for Mother's Day for almost 20 years…read more He buys two every year. They usually have a wide variety of beautiful full hanging baskets. This year he only found one that was decent and even that was not impressive. So I went back to get a second fuchsia. First thing that I saw was that they were all bone dry, ridiculously sparse, and in relatively small pots. There were about three different color combinations, priced at $24.99. When I mentioned something to a greenhouse employee she told me that they had a different supplier this year. Every evening when I go out to water them I cringe because they look so bad. I will try to do my usual magic to get them to fill out, but next year I will ask my son to go to Maria's Gardens

I called the store to tell them I had a problem with my arborvitae's and that it looks stressed…read more The girl on the phone told me to come in and you can talk to some guy named Bob so I came in and the first thing this guy asked me is that where did you buy them and I told him I got them from Lowes and he said well you didn't buy them here. What do you want me to do? This guy just had the worst attitude and didn't really want to help me so I just left and I told him you should not be a employee here because you have a really bad attitude I come to find out he was the owner. It's a miracle that this business is even open with this unprofessional rude owner.

Love this place! I always find the best selection of hard to find trees and bushes at a fair price…read morefor the size. They also have a nice selection of plants and seasonal decorations.

Don't use this company. They said they would correct a problem, never to be heard from again and…read morethey blocked my number!

From the owner: Tree Trimming, Removal and Landscape and Gardens…read more Lower Bowl, lower center crown pruning and fertilizing. Straight forward and honest. Our customers are satisfied and taken care of, or we will make it right!

This store is often closed. I e stopped by twice during business hours and always closed. Trying to…read morecall when the open...no answer. Go to fleet Rd at least it's open during business hours.

The indoor garden store is one of the best indoor garden stores iv been to and thats saying alot…read morebeing from california. They have a very friendly and knowledgable staff that genuinly care about their customers. If they dont have something you need they get it in for you within a few days. All around a great store with great staff.

Just bought 3 plants and 2 hanging baskets because of the buy one get one 1/2 off. After I paid, I…read morenoticed that I did not get the 1/2 off, went and asked, they said because both hanging baskets needed to be flowering. Ok, I left and came back in 5 min later, different cashier, asked if I could then buy another flowering basket at 1/2 off and she said she couldn't do it because the register couldn't figure it out. Terrible customer service, I would say she was very rude at the way she answered me. The other people in the plant area were so helpful, needless to say, I am very dissappointed as a loyal customer for over 15 years.

That's five stars for the landscaping work, zero stars for customer service…read more We engaged Maria Gardens to completely replace the garden bed in the front of our house. The proposed design suited us; the price was reasonable. They did all the work in one day, the final product was attractive, their labor crew was polite, and cleanup was excellent. However, communication with them was simply terrible. After I accepted their proposal electronically, I made an appointment at the Strongsville location to review the proposed plants. When I got there, they had no idea who I was and could only tell me that the person I was looking for was out on a job and would probably be back sometime soon. I stood around while I exchanged a couple of texts with my contact in which he claimed he was on his way back to the store and would be there soon. When he failed to materialize after 45 minutes, I tired of waiting, left my deposit check with the cashier (who still was clueless) and departed. I heard nothing for the following week. I had to call to ask for some idea of how far out they were scheduling. I got a return call saying that they were looking at October 1. I sincerely doubt I would have heard anything had I not called. Fast forward to September 30. It had been two months since I had last heard from them. I had received no acknowledgement of my deposit, no statement of account. Were they going to show up the next day? I had to call and ask. I got a call back confirming they would be there the following day, but probably "a little later in the day as they were finishing up a job". That next day passed very quietly. They didn't show up. I heard nothing from them. No call, no text. The day after, they did show up, surprise surprise! They did the work as described in my first paragraph. It looks good. Two days later, I received a text asking what I thought and when was I going to pay the balance due. He wanted me to drive out to the store to hand-deliver my check! Per my custom, I mailed the check the following Monday. It was for the difference between the quote amount I digitally accepted and my deposit. Now this week, they have produced a different version of the quote and are saying I still owe them $216. But somehow this version is undated (he sent me a picture). And I have my own copy with the quoted price and my digital signature that their system emailed to me. So I sent him a picture of my copy, pointed out that his version was undated and told him his number was just wrong. That was the last I heard, so who knows if he accepts his mistake or not? No apology, nothing. That last text I sent was like dropping a feather down a well. I would have paid the $216 if it was truly owed, but I can tell you this. That amount is certainly less than what we would have spent at their store in a single visit next spring. But that's not going to happen now. Nor will they be asked to quote on additional landscaping work I am planning for next year. There is no excuse for not communicating like this. If you can't tell your customers when to expect you, you have a problem. If you are too busy to send a text, you need an assistant. If you can't reply to text messages, you are simply rude and inconsiderate. These days, many contractors use software that does this stuff automatically. Finally, I will add that in my experience, when a company is laser-focused on collecting payables but is ignoring customer service, it is a sign of much bigger problems behind the scenes. Should you hire them for your landscaping? That's your choice, but I will not.

Great people, product and service! The trip shred black mulch is as is the top soil.read more

With a last minute request for mulch to help the Berea Historical Society & Garden Club, Kurtz Bros…read more& Meg Hannibal went way beyond. Confirmation of the order, timing, location for the drop were ALL done exactly as requested. I was contacted the day before on timing & again everything perfect. Great people & will use them again! Thanks Meg!!!