DONT get on the owners bad side. we asked how a kitten was doing and she said it was none of our…read morebusiness. never heard so many curse words and foul mouth.

Hidden away gem located in Shingletown, California. This place is not only a thrift store, it's…read morealso an animal rescue shelter. I love that this place is a local and convenient. Please keep in mind animals at this shelter run free, and have the ability to come up and say hello to you as you shop. I personally have made several purchases at this location, and adopted 3 kittens from this shelter that needed a loving homes. They also carry unique one of a kind handmade gifts, and an assortment of animal products. If you're ever in the area stop in a take a look around. Let's get the word out, there are so many animals that need forever homes, and are ready for adoption. All funds from the thrift shop help support the animals health and needs.

Chritina wonderful. Really cares about the animals. The other staff is mostly good too been very…read moregood to me and with calls about elderly cat i adoptpted

Two youngish women with heads together on the office computer, turned heads towards after I had…read more walked in and stood there a few minutes, asked cooly if they could help me. I was indeed interrupting their computer time! These two need retrained on front desk proper protocol... I asked about dropping off two kitties that showed up and they bluntly told me there was a 3 month waiting list. No interest in me or my newly found kitties. When I asked what I could do they said don't feed them. WHAT!!! and yes I am yelling!!! Both kitties were already starving and just bones with skin. GET up out of your chair, walk over to me and smile, give a warm greeting, act like you care, volunteer info, Ask about the situation, don't make the customer drag it out of you!!! After all no one else was there, you had plenty of time to be kind, but No, I was interrupting you two on the same office computer, RUDE RUDE RUDE. Even if there was a computer glitch you were working on ONE of you should have stepped forward. No excuses. Computer at the front desks, I would think are for related work at the work place. If you are bored walk a dog, wash windows, sweep and mop or play with kittens, keep busy!! You I am sure are not paid to ignore patrons/customers while playing on the office computer! I really had to turn and just walk away at the insolence and entitlement they dishing out on me, and now I see poor treatment of others as I read yelp. Where is the suprivisor? I know 12 year olds that could have handled that office and my request much better and with a smile too! I realize that they couldn't take the kittens but to deliver the news in such a way, NEVER Again, don't walk, run from this place...That being said, Hubby and I adopted a 116 pound 8 month old dog over 15 years ago and she was one of the doggie loves our lives, 12 years we loved her, and the poeple that were there were the best! I expected the same quality, what a disappointment!!!

Love the Chico Animal Shelter! Never have I met a more kind and caring staff. Since the City took…read morethe reins the euthanasia rate has plummeted and the shelter is run more cleanly and efficiently. Love it.

The staff does an amazing job running the city shelter! The city took the shelter over from BHS…read morealmost a decade ago and the transformation is amazing. It's so comforting to know that animals are not euthanized for time and space here...they are taken care of as long as they need it.

not many cats get adopted. too strict with rehoming rules . unrealistic . I saw good families…read moreturned down for no reason.

I've been donating to Another Chance thrift shop for a couple years. The shop is run by volunteers…read moreand they do a good job of organizing what is donated. When the shop is full they don't always take donations so calling in advance and asking is best. I've never seen any animals at this location - like animals for donation - so there's no cat pee smell. They do have a nice section of almost new animal items - bowls, leashes, collars, beds. My understanding is proceeds go to support their animal adoption services. I think what they are trying to do reminds me of when Haven Humane was small out on Placer road. Another Chance is a nice alternative for a place to take donations and deserves a shot if you are looking to adopt.

I'm so happy with my new puppy. I'm super grateful for this rescue, and staff . Everything was so…read moresmooth, there was fires going on up north and they were still very responsive to me and helpful. Even met us halfway to meet up for our pup, I cannot even describe how much I appreciate. Thank you a million times! I highly recommend:)

I got Kalaila there in Feb 2018. She was 6 mos. old and weighed 4.5 lbs. She is now 2 y.o. and…read moreweighs 8 lbs. They have many small dogs there. It's a low budget place in the back of a thrift store, but the volunteers are all friendly and helpful. They get many small breeds from nearby Colusa County. I would go there again.

Not at all accommodating to people who go to school and work…read more Last year they would not take my cat because she was "pregnant" after I have already stated in the application she just stopped breast feeding her kitten a week ago. This year I have rescheduled due to conflicting time on my end. When I mis read the appointment time already on my way they told me to just reschedule and bc I didn't reschedule in time my deposit is forfeited

I just had the worst experience at this place. Starting with the receptionist. She was very RUDE…read moreand UNPROFESSIONAL. This place deserved 0 stars . Please DO NOT GO TO THIS PLACE I do not recommended.

Update: downgrading this to a 1 Star since Laura, the owner of PWP, voted this as "funny". I don't…read morefind it funny in the least that you overcharge for unhealthy dogs. We adopted our dog earlier this year and boy was it a wild ride for our first dog we've ever owned. I will say that I absolutely love our dog, she is the sweetest girl in the world and I wouldn't trade her for anything or anyone. I have no regrets in our decision to get her, but it was a rough Our dog was in heat when we got her. PWP said they only had her for a week and apparently they didn't have enough time to get her fixed. Part of our fees paid covered her spay, so we had an appointment scheduled with Haven. Haven called us a few days later to tell us there was a mix up in scheduling and we couldn't get her fixed on the appointment day PWP setup, so her surgery was pushed out even further. We took her to Care Vet (which btw, is amazing!) to get her checked out and apparently she needed a few shots that weren't administered by PWP. Not sure if this is standard protocol but seems a bit crazy to ask $300 for a dog that PWP had in their possession for 1 week, didn't spay, and apparently didn't give all of her shots. Within the first week of owning our dog, we noticed worms in her stools. At this point I was very frustrated. I explained that she was in heat, she had worms and we were frustrated. Laura then tells me that our dog gave birth to puppies (mind you she was only 8 months old at the time of adoption) and that's why she was bleeding. There's no way our dog gave birth - so I told her I think she was confusing our dog for a different dog (she later confirmed she did). Being a new dog parent is hard enough, but to have a dog in heat and with worms was even more overwhelming. We did not feel very supported by PWP through this process. Laura came off really cold Andrade me feel like I was upset for no reason. Here's a line from her email: "I'm sorry that this seems to have been a difficult adoption for you, we want our adopters and our pets to be happy together. If this is not the case, please make arrangements to return your new pet. I will make sure you receive your refund." Instead of being accountable for the issues we inherited and encouraging us through them, we were offered some generic message about a refund. Of course I didn't want a refund, I love my dog very much, and I have no regrets of overcoming everything we have together. The fact of the matter is that the prices and service are absolutely outrageous and I would never get another dog from PWP again. This makes me sad because I've been following PWP for a long time on social media and always said I'd get my dog from them someday. But I'll never recommend PWP to anyone, and I'll never get another animal from them again with this kind of practice. I will say the volunteers were all very sweet, especially Sarah, so that's why this is 2 stars instead of 1. TLDR: Be honest with your adopters. Respond with warmth and encouragement to their concerns, instead of a refund. Fact check before you follow up with concerned pet parents. Be more reasonable with your prices (a dog you had for a week and didn't get fixed really doesn't need a $300 price tag). If you really want these dogs to find homes, make it an affordable and attractive option for potential adopters.

November 2013, I found 2 pugs at haven humane. I turned in my application for them and had to wait…read morealmost 2 weeks till I could adopt (they were waiting for owner to pick up but he never did). I called every day on them. The day I was to find out if I got them, they were not there. They claimed to have called me a few days prior but released them to pets without partners. I called them, told them what happened and was told I could adopt them but it was $300 per dog... it was $135 per dog at haven humane. So, I chose to get the female pug instead of both. Mind you, they had the dogs for 4 days at that point. Do they really deserve $300? (She did give 50$ off to get her fixed butI also gave a $150 deposit for getting her fixed within 30 days). But they didn't do anything to those dogs to deserve $300 a dog. I finally get the dog, she is filthy. Black on my hands from petting for her. Later that evening we go to bed, she wakes me at 2am to go potty. She poops and I see tape worms in it. Go to my bed, turn on the light and see them all in my bed! I look at her paper work, she was supposedly dewormed before hand. She also hand kennel cough, which I had the meds from them. My vet wouldn't fix her till after the 30 days due to her kennel cough and a few other issues. I informed the agency of that and she told me no. I would lose my $150 then... even though my vet said no. I cancelled my check. She did get fixed, just not when they wanted me to get her fixed. Both haven and pets without parents told me the dog was 3-4 years old... she was 9 years. Her teeth were rotten, had several pulled the first week of having her. The lady was so rude. I will NEVER recommend them or her. She is about the money not to save the animals. Between what her and haven humane did to me, I should have sued. I'm so mad I was lied to multiple times and I have a dog that will live a short time. I wouldn't change it because I have given her a wonderful life but mad that lady got the money for it. Don't adopt from her!!!!