Repeated instances of not showing up, even after assistance from the owner. Still waiting for…read morecorrect door to be installed. I sure wish I had my old door back, but they ruined it taking it out. New door made incorrectly.

No issue with windows or installing crew. The issue is the salesman stated that the Sunrise…read morewindows had a .22 U# which is much better than the U# .28 offered by others. Then without our knowledge the salesman demonstrated and quoted a Sunrise Window with a U# .28. (Sunrise does offer a special package with a U# of .22). My issue is I thought the quote was for windows with a .22 U #. You can buy windows with the same LE 366 glass for less than half the price. In my opinion the warranty is not worth the extra cost.

I reached out to a couple of places but this one was very responsive. They immediately booked…read moresomeone to come out and do the assessment. Assessor sat down w me and went over a couple of options. He showed med videos and brought samples of the material that the door was made out. Then, Ms Carla was very communicative to walk me step by step of the process and answered all of my questions. She communicated via email, text messages and phone calls to always keep me informed. Someone came out again to take final measures to order my new back door. Kyle came out and did an outstanding job in an efficient manner. He was very pleasant and professional. The value was great for the quality of the service, time efficiency, and reliability of their product. I would recommend them to anyone if you are thinking about replacing a door. I rated them 5 out of 5!

The contractor group was very professional and did excellent work…read more There were issues with the communication and rescheduling which happened 2 or 3 times. This was our only frustration/complaint.

Travis did an awesome job replacing our windows. He was able to get to us quickly. Very happy with…read morethe work done and would recommend to anyone else. Thanks Again

From the owner: Seeking a professional for gutter repairs or cleaning services? Perhaps you need gutter guards…read moreinstalled. Do you require window replacements or repairs? Storm door installation? New interior or exterior doors for your home? Get a free estimate from experienced handyman with 25 years of experience who is insured. Call us today at 336/324-0041.

My wife and I hired Terry Montague, the owner and sole proprietor of ABC Fence Builders, LLC,…read morelocated in Burlington, NC to install PVC fencing around our yard. Upon signing the contract, Mr. Montague was paid $11,825 with a balance due at completion. At his request, he was also provided with a survey of the property. He was told we wanted installation to begin immediately and assured us he would. It took nearly 6 weeks, several phone calls and numerous excuses blaming other people before he got started. Terry missed the property line by approx. 15' inward, giving our neighbor 15' of our property at a distance of 250'. As it turns out, rather than measuring the property himself, Terry relied on stakes in the ground that unbeknownst to all of us, had been previously knocked down and put back up incorrectly. Terry came to our home, told us he would fix the problem, but he would need an additional $600 for extra materials. We agreed. Upon completion we were provided with a bill seeking the agreed upon balance, the extra $600 we agreed to pay, plus an additional $3,500. Terry was now charging us for the taking down and reinstallation along the property line. When I called Terry to discuss the bill, his initial and immediate response was, "I spoke with my lawyer. I am not a surveyor. I do not read surveys." When asked why he didn't discuss the additional $3,500 when he came to our door to discuss the $600 in supplies, he stated, "I made an estimation of your character and knew what road this was going to go down and I did not want to go down that road with you. Did you really think there wouldn't be any more fees for the labor?" This was in reference to my earlier complaints about delays in getting started. Terry doesn't take well to criticism. Due to the way his payment system is set up, partial payments can't be made. We refused to pay anything beyond the balance of $10,000 plus $600. We then received a lawyer's letter demanding payment of $14,377.19 and threatening legal action if we refused. We did not pay. Sometime thereafter, Terry called and offered to split the $3,500. I rejected his settlement offered $10,000 as we were no longer willing to pay the additional $600 for materials. He hung up on me. Days later we received a bill for $10,877.19 (bal. + processing fee). Said bill stated, "payment in full." We paid the entire amount. On or about 1/8/2024 a powerful storm knocked down large sections of our fence. My wife contacted him via text and advised him of the damage and requested he come and repair it. He demanded payment of $3,500 first. I then contacted him via text, provided pictures, requested he come repair the damage and suggested he speak with his attorney before responding. He immediately responded with, "see ya." We were forced to hire another contractor to repair the fence at a cost of $5,150. We filed a complaint with the NCAG's office. In his response to our complaint. In typical Terry fashion, he responded by again attacking my character. In addition, he stated we were outside our 6-month warranty while he continues to advertise on Facebook that his work is backed by a 3-year warranty. We have attempted to sue Terry in Small Claims Court for the cost of our repairs. We have been informed by the Court that when the Sherriff's Department attempted to serve him with our complaint, he refused to open his door to accept service. A google search of Terry's business shows a number of reviews by consumers who had very similar experiences with Terry as ours. Terry has posted a response to each negative review claiming the person posting the review has never been a customer of his. I managed to contact one of these customers and verified he was who he claimed that he had sued Terry for $3,000, obtained a default judgment because Terry failed to appear in court, and has been unable to collect. Terry will respond to this review by either denying that we have ever been his customers or, because I have so much documentation proving we were customers, by attacking me personally. If you don't have the facts, argue the law. If you don't have the law, argue the facts. If you don't have either, attack your opponent. As an aside, we live in a brand new development with over 50 new houses. We were the very first people to put up a fence. If Terry had handled this appropriately he could have earned hundreds of thousands of dollars in new business. Instead, he came after us for $3,500. I suppose one shouldn't expect wise business acumen from a fence installer who can't read a survey. Lastly, Terry immediately deleted this review upon its posting on ABC Fence Installers website. He's also deleted every other negative review that previously appeared. Ironic that you would call me dishonest, Terry. Like everything else about Terry Montague, his website is a lie.

Why do use all stock photos? If you are proud of your work you should show it off. Show pictures…read moreof my unlevel, poorly spaced, sagging chain link fence that you installed in 2020 and have failed to make good on. The one where you tried three times to place a gate at my sidewalk and was unable to space correctly so you used a house jack until you scratched the paint coating off of the posts. Show pictures of my damaged septic lines due to your neglegence. You received pictures from my lawyers. You received the court summons and failed to show up. Be proud of your work Mr. Montague. Why not let everyone post comments on your website? Seems the only comments favor your business, while reviews on independent sites show otherwise. Top notch business man right?

Aluminum Co. was great from beginning to end. They gave me a competitive price and the work was…read moreperform promptly by very kind and well mannered workers. They always introduced themselves and let me know who was in charge for that part of the work. They replaced my roof, gutters, facia, and downspouts. Big job done quickly and well. Thanks to all who helped.

I hired Aluminum Company of NC do replace all my windows and entry doors -- a project that was LONG…read moreoverdue. I'd done a lot of research into replacement windows -- what to ask when interviewing companies, what a quality installation looks like, which windows are the best quality. I'd been saving up for eight years for this because I wanted quality -- and it isn't always the name brands you know that are the best. I chose this company for these reasons: 1) Reputation. The company has been around since 1961 so they aren't going anywhere. 2) I researched the brand and type of window they install to verify quality and these were recommended by more than one person. 3) I asked about the install itself -- who measures, to what detail do they measure, type of caulk, how they insulate. And they never once treated me like "the clueless little woman." The rep respected that I did this due diligence and even gave me MORE information about their installation process, which I double checked, and yes, it is above and beyond. 4) The payment plan was simply unbeatable. 5) They gave me a DETAILED quote AND personal references. Other companies I spoke with did not. Communication was impeccable. It was a wait of a few months, but they kept in touch. Installation took only 3 days for 19 windows and 4 entry doors. These guys work FAST, without sacrificing attention to detail. When we had a mishap with one of my cats escaping the "safe space" they worked with me until I could corral him into another safe space. The crew chief, Chris Riley, is personable and managed the job well. The work site was left CLEAN. The full screens I asked for were installed later, and they're great. I had many windows that hadn't been opened for years because of being painted shut, nor had they been cleaned well. Now I can clean my own windows, the draftiness is gone and I am comfortable because that this company stands by its work. I am an anxious person. This was the biggest job I've ever had done where I didn't already know the person doing the work. They dealt with my anxiety beautifully and kindly. I have already recommended this company to others and will continue to do so.

Called Wefixit after my garage door wouldn't open and I was leaving on a trip. Matthew came over…read moreright away (within 15 minutes of my calling). Very helpful and got my garage door working and I was only a half hour late leaving for my trip. I have used Wefixit before and they are very helpful and I would recommend.

Andy was a lifesaver! Our garage door was bent and damaged and got off track before what is…read moresupposed to be the coldest weekend this winter. He came to provide an estimate, but actually ended up offering a very cost effective solution to just fix it on the spot! He was at my house within 2 hours of me reaching out to WeFixIt, and did an excellent job. I greatly appreciate him and WeFixIt!

Installer of Windows for my kitchen and both exterior doors contracted by Lowe's They took care of…read morethe 3 windows in my kitchen complete with wrapping the first day. And hung my new doors the second day. They were prompt and nice and both interacted with my 2 year old son. The work done was efficient and looked professional.

AMS is unreliable, unprofessional and no one should ever deal with this company! They didn't show…read moreup for the job 3 times, when they did they said they didn't know how big of a door was (they were the one's who measured for the door) and couldn't install it without more help. Melissa, in the office, doesn't call you back. They make excuse after excuse as to why it's someone else's fault. On two different occasions we heard "I hope they measured this door right." We got our door through Lowes who contracted this terrible company. We have since sent the door back to Lowes and told AMS to forget it! We are super disappointed but we can find a door somewhere else so we don't have to deal with AMS! If I could give them a negative star I would. Just stay away!

I went with Ruso Installations for gutter cleaning and am very pleased with how the job turned out…read more Ruben was responsive to messages, and he offered a fair price. He and his associate got all the leaves and debris out of our gutters and cleaned everything up in about an hour. He also texted before/after pictures so I could see how the job went. I would not hesitate to use this company again.

RUSO Windows & Gutters did an amazing job installing my gutters. Ruben, the owner, is professional…read moreand really knows his stuff. He explained everything in detail and patiently answered all my questions. He quoted me a very fair price and honored it (unlike a lot of contractors that try to jack up the price after starting a job). Ruben takes pride in his work and is dedicated to making sure his customers are happy with the end product. I definitely recommend RUSO.