Doctor Tello and her whole staff are professional, friendly,kind and caring. The office is beyond…read moreamazing! It's like going to the Ritz Carlton hotel. I have a lot work they need done and have anxiety but still they show me nothing but pure kind humanity while doing a great job. If you need dental work done I highly highly recommend this office! If you have ever had a bag experience they will turn your feeling about the dentist Arpjnd to a positive experience!!

The front office staff sets the tone, she was pleasant and polite. My entire experience was TOP…read moreNOTCH. I was a bit down and out with my search for a new dentist/hygienist, look no further... Tello Smiles is the place for me and could be for you. Thanks again for making my dental experience great! #tellosmiles #buzzybooth

I loved the staff I even liven the personality of the dentist. I felt like home there. I am a very…read moreupbeat fun loving person that cracks jokes and I love to make people laugh and smile. Until that day. I got my temporary ones which I was told that the permanents would be like them just with more teeth in them. That made me happy because they were not too bad. Felt a bit big but looked nice. I have to say they were nothing alike. The permanent ones were huge horse teeth with an overbite. To say I looked horrible was an understatement. I ask them why they were so different and they said because they used a different lab. I had them make a new set and the dentist said she called the lab and the manager was going to make them personally. They came out even worse. I told them I hated them that I could not even open my mouth enough to put a straw to drink much less food. I was gif, try them for a week and you'll get use to them. Mind you I haven't been back since. They started making me feel like it was my fault and that I was just a complainer. To this day a year later I still have no teeth. It's made me lose my confidence, don't want to visit people and very depressed. Not one time have they called me and ask if I was ok. We'll now I'm paying out of pocket to go to Aspen. To real professionals that will get my teeth looking normal. They act like they care but if they did they would've made me look like myself and stopped giving me a bunch of excuses to why I HAVE to look like this for the rest of my life. The pictures here are in order of my life. First younger with my own smile, then with teeth but they need to be pulled so my mouth is not open but at least I could close my mouth. Then the temporary teeth that I could've lived with. Not too bad. THEN new huge HORSE teeth with a smile and last my rested mouth showing that my lips would not even shut down over them. Would you wear this?

I have been going here for about four years now. They are always gentle and helpful! Scheduling is…read morea breeze and if there is an appointment conflict you can change your appointment in less than a minute! Love this place! I moved about 30 minutes away a couple years ago but I still come here just because of the customer service.

For a short while I thought I had found a clinic with nothing but nice people. Unfortunately, not…read morehere either. The doctors I got stuck with were once again either too rough, too dismissive and otherwise insulting. The quality of work was well enough but one would think that people in a professional setting would know better than to converse with that typical condescending tone. One more appointment coming up however. Will see how it goes. Probably my last.

Worth the commute from Florida!…read more I'm currently living a semi-nomadic lifestyle, just starting to plant roots in Kissimmee. Even so, I happily travel back to Texas City because Dr. Bove and his staff are absolutely extraordinary. To fit my tight travel schedule, Dr. Bove booked my major, time-intensive procedure on a Friday. Since the office is normally closed that day and kept strictly as an "available by appointment" day, I was incredibly grateful that they opened the building specifically to accommodate my workload and timeline. Every employee here is remarkably patient, personable, and greets you with a massive smile from the front door to the exit. I plan to work PRN at Disney World by Q2 2027 once my travels wind down, but Dr. Bove's team provides the real magic. 10/10 recommendation!

Came in for the Zoom whitening. Frances took her time to ensure My gums were protected from the…read morewhitener to alleviate as much discomfort as possible. She ACED it! I did not experience any pain or discomfort from the process. My teeth are whiter than they have ever been. Thank you Bayview doctor and staff!!!

They seemed nice at first, I had pain in my lower left jaw, was told that Periodontal cleaning…read morewould take care of it, it did not and I did not want the periodontal cleaning I told them up front, only did it on their advice to relieve pain they charged my insurance at the highest amount. Second visit more $$$ was told I had a heavy bite and they ground down my bridge, it did not fix my issue, 3rd visit more $$$ I was referred to a specialist who found the issue was I needed a root canal and it did not take long to figure it out, and they did not take the time to see if that dentist took my insurance so more money out of my pocket. Either the Texas City Family dentist is rushing through patients and recommending the Periodontal cleaning to keep their people busy and no one there can read an x-ray, either way I was in pain for over 4 months and they billed my insurance for the first visit which I paid for because they were going to charge my insurance more than $400 and it was going to be a special of $75 or $80 they still charged my insurance even after I paid the fees. I have lost all confidence and trust in this dentist office; they play Christian music but does not seem to fit the pattern of how they operate. So be careful to find out how much up front for cash and insurance get a second opinion because I am not sure they are paying attention. My best to everyone I hope this saves someone the frustration I went through.

After I moved to Galveston, I discovered I needed a dentist. I first tried one here on the island…read moreand liked him, but he was so busy he couldn't do the work for three months. I needed something done sooner than that. I asked a local resident I met at the pool and she said, "Go off island. Check out Texas City Family Dentistry; so I did. Let me be up front with you: I don't have dental insurance and I'm scared s---less about dentists. I haven't been for many years because of past experiences and I wouldn't have gone now if I didn't have an issue. I have a real fear of dentist, but, I put on my "Big girl Pants" and off I went. After my first visit to TCFD, I am SO GLAD I DID! These people are AWESOME! Dr. Patterson is so friendly and thorough; and Jessica, the hygienist, is gentle! They took a million x-rays (including using some little pencil type one inside my mouth - never saw that before). We worked up a care plan - I need one filling and deep cleaning. I will get this starting next week in two sessions. The prices were the same as the one on island - no surprise there - but using Care Credit, I can pay over 12 months no interest, so that's perfect. What I did like was instead of paying for my whole mouth to be planed, the hygienist goes through measuring each tooth at the gum line and only planes the ones that need it so I saved some money on one quadrant because it did not need it. Very good for the budget! Also Dr. Patterson took a more conservative approach to the tooth that the other dentist said needed a crown. We are going to try a filling first and only put a crown on if we have to. So I like that. All in all I was very satisfied with the initial consultation. Jessica, the hygienist, could see I was very nervous, so she put some numbing rinse in my mouth. OMG - this is miracle stuff! I hardly felt her digging away at my gums at all during the measuring and partial cleaning. When I come back for deep cleaning, she says this will help me not feel the needles so she can dig deeper. In addition to the extra numbing rinse, there is a tv on the ceiling. They give you a remote and earphones to help distract you - I watched a session of Good Bones! Between the swishy stuff and the tv, I was as relaxed as I've ever been at the dentist. I'll write more when I come back for the drilling and the deep cleaning. AFTER 1ST TREATMENT: I was really nervous about going today to get my work done. I got the swishy stuff right away; but, unfortunately, Dr. Patterson came in right after the swishing so it didn't have as much time to "work." However, I didn't feel the numbing needles at all except for the two to the roof of my mouth. But I was told they're not pleasant no matter what. After I got through that, he let me sit for awhile to numb up. I was excited about getting the TV going to distract me; but, unfortunately, the headphones wouldn't connect with the tv so I had no sound. I can honestly say I didn't "feel" any of the drilling, but my mind plays games with me so I did have some struggles getting through it without the distractions of the tv. We had to pause a couple of times to let me get myself together. But I made it and it honestly didn't hurt. It was only my nerves getting to me. After the filling, they moved me to a room where the tv system worked for the planing. I had no troubles there at all because of the distraction of the tv and Jessica was awesome. She really is a super great hygienist. If you're like me - have a real phobia of dental work - I highly recommend Dr. Patterson and Jessica. I honestly think after going to them for a while, I'll get over a lot of my fears; maybe even all of them! I"m much more optimistic now about keeping my teeth healthy

Amazing, amazing office!…read more Did an exceptional job on my tooth beyond anything I expected, went above and beyond and accepts walk ins which is so much more than most dentists can say these days. I had a veneer that cracked before a livestream debate and they were able to fix it the same day! True lifesavers! I love them so much!!!

Awesome service. Very honest and up front. Willing to work with you on treatment and costs…read more Check them out!

Had a horrible experience. I took my daughter for her first dental appointment. She is 5. I got…read morethere at 8:50 a.m. for a 9 a.m. appointment. We talked to a man for about 10 min. then he escorted my daughter to the back. I was informed that they DO NOT allow parents in the room with their children over the age of 3. They had my daughter in there for 1 hour when the man came out. I asked, "Are we almost done." He responds with "We haven't started because the dentist is not here yet." So I grabbed my daughter and left. They were unprofessional. The only pleasant person there was a woman named Kelly.

Had a great experience with my 5 kids. Our visit was not quick and fast but watching and listening…read moreto how Dr Dutton and her staff helped my youngest work through their fears was amazing!! So if you are looking for drive through service this not the place, but if you are looking for an office with a patient staff and doctor this is it.