My SIL accidentally broke a middle pane of my 1955 door. Martin Glass arrived on time for the…read moreestimate. I had looked at the door, having taken framing courses, and knew it wasn't going to straight forward to remove the trim. I told the tech that and also said I hoped to replace the door with a new one soon that was energy efficient. Because I said that, they agreed to do my door as these 75yo doors can take cosmetic damage to remove the pane. Again, the glazer arrived on time. The end result, which he was proud of, was a tiny hole and a tiny crack ( easily filled with wood caulk if I cared). It was great! He was done quickly and I can't thank them more. Likewise with my SIL. But hey, cardboard and duct tape was more energy efficient during those really frigid days!

UPDATE: The owner emailed me the next morning. She is reviewing how repairs get tracked and helping…read morewith the customer service training for the new office staff, and she wrote, "The fault lies with Martin Glass, not you. Please accept my sincere apology. You are heard and believed." That was all I was after. I am leaving the review up because the visit happened, and I am adding this because the ownership answered and is doing something about it. --- Unfortunately, I can't leave 0 stars. My partner dropped off four window screens to be rescreened. On the first visit, the woman at the counter noticed the tension springs were missing from most of them and asked Sam, the manager, what to do. His answer was "well, if she's accurate, then we need to order some more, and it'll be a week." I hadn't been doubted about anything yet, and I was already being doubted. Two weeks passed with no contact, so I called and drove over. Sam told me they had texted and called. I received neither. The only reason I was standing there is that I called them. He then told me I had brought in three screens, not four. I told him it was four. He would not go look again. He told me I was trespassing, told me to leave, and said he was calling the police, and he started dialing. He stood there dialing for four or five minutes and never completed a call. While he was pretending to dial, I told him how it looked from where I was standing: he had decided I was wrong because I'm a woman, and he was keeping my property over it. He went back to pretending to dial. I finally asked the woman at the counter if she would please check one more time. She went back, said "oh, hold on," and my fourth screen was exactly where it should have been. The three large ones had been grouped together and the small one set off by itself. Their own filing was the whole mystery. I left with all four screens and no apology. The one star is not for her. She was the only person in that building who was willing to go look. A busy counter miscounts sometimes. That is not what this review is about. This is about a manager who would rather accuse a paying customer of lying, and fake-dial the police for five minutes, than ask his own employee to look one more time. If you use this shop anyway, photograph what you drop off with the full count in the frame, label each piece, and get the count written on your ticket.

We hired Kurt to finish our basement and are thrilled with the outcome! Throughout the project he…read morewas responsive, patient, and very thorough. He also repaired some baseboards in our living/dining areas that were damaged when another company replaced our floors. This job was finished quickly and with great attention to detail. Highly recommend working with Kurt for projects both large and small!

Kurt did multiple projects at our house. He completed all the projects whether big or small with…read moreprecision and in a meticulous manner to ensure a perfect finish. He is very approachable and has great communication. We were very pleased with his work and will keep calling him for future projects. He designed, built and installed the garage shelving system as per our specific needs. He did several minor repairs and installations in and around the house, like dry wall issues, window problems, replaced few deck boards and stairs, installed new shelves, curtain rods, garage lights. We highly recommend High Point Home Restoration for any upgrade, repair or maintenance work for the home.

We had them install a patio door for us. Everything they did was on time and as described. When…read morethey arrived to do the estimate they advised us on the model door that would serve all our needs and be the best value. The installation itself was done in under two hours and the staff left the site cleaner than when they arrived.

It was great working with Joe, Dan, and team. I had a few of our worst windows replaced, along…read morewith a patio door. Not only were they the best price in town, but the service was excellent. Even post installation when I had some questions. They were able to work around the old aluminum siding still on this house without damaging it. They cleaned up well afterwards, inside and out. I would recommend and use again.

Had a small shower replaced. Crew was efficient and professional. Highly recommend the work done by…read moreWyatt Meyer. Beautiful new shower. Very happy with the results. Highly recommended.

Dont let this company in ur door! The sales pitch lady stayed for four hours. I started telling…read morethem to wrap it up after an hour and a half. I told them I had to go get my dog and it would cost me $100 if I was late. She stayed 20 min after the time I told her. I asked her to finish multiple times. I was not indirect. I was blunt and overt and she still stayed. I feel this company would pressure elderly people into their $22k showers. (Not even my whole bathroom. Just a shower !) please don't let anyone u love invite them into your home.

We had every single window in our home replaced. Don, the salesman, seemed knowledgeable and we…read morefelt confident with our decisions. The crews were extremely professional from start to finish; friendly and knowledgeable in letting us know what to expect each day, diligent in their work, mindful in maneuvering around our home, and left no mess whatsoever. The job was well done. There were however, some big surprises: tints on the glass we didn't expect, and the wrong color combinations on most of the job. We admit we did not scrutinize the contract but the verbal discussions seemed clear (I guess not). I called the salesman and he never got back to me. I talked to the crew and they fixed the one major mistake we could not live with, with sympathy and speed. The rest we decided to just accept, but that means not recommending this place to others.

We've had Waunakee remodeling do a total kitchen renovation, replace all windows over the past 20…read moresome years and we have been absolutely over the top pleased with the job and working with their company. This year we wanted two bathrooms updated, walk in shower in one and new vanity and counter top, new toilet in both. It turned out to be a HUGE nightmare to the tune of 47,000 - yikes!! I will NEVER contract them again.

I heard Infinity Exteriors on the radio and decided to give them a call for a roof inspection. I…read morewas very pleased that I was able to book an appointment for the exact day and time I wanted. Jon came out to my house and was great to work with. He was very knowledgeable about the different roofing products and recommended a terrific solution at a fair price. I really appreciated the walkthrough, especially when he went into my attic and discovered a leak that I wasn't aware of. I also had the opportunity to work with Ricky, who helped me on the day the project started. He called ahead of time, was very professional, and kept me informed throughout the process. The crew worked from sunrise to sunset and completed my entire roof in just one day. When I'm ready to replace my windows, I'll definitely be reaching out to Jon and Ricky again. They are friendly, professional, and truly local. Be careful of storm chasers. I had more than four roofing companies knock on my door after the storms. Ask where they live and work. Infinity Exteriors has a local office staffed by people who live and work in the community. That gave me confidence, and I will continue recommending them to my neighbors.

Nothing but trouble with this company. Ordered 9/9/2025. It is now 1/13/2025. Workers came 3 days…read morein Nov. They failed to install kick plate at back door, and failed to install master blocks around one electrical outlet and doorbell (so cannot use). Kick plate was later installed, but not master blocks, even though they have sent people out several times (and once told me it had been done--I was sick and unable to check). The worst thing is that the color is not as shown on the manufacturer's website ( Cedar Knolls, "Cactus"). It is grey, not green. It also does not match the mock-up Infinity sent me via email so I could see what it looked like on my house. They did not have a siding sample on their wall when I went to pay my deposit (they had lots of others). The house looks terrible. They have sent different people out to look at the color on at least 4 occasions. They say it doesn't matter what the color looks like on the website or mock-up, the one the put on is called 'Cactus'. Today they came out and then called to tell me they were going to put a Lien on the house if I didn't pay the balance--and the job is not even finished! My husband and I are both vets and disabled and in our 70s (one of their big selling points was they "love" veterans). They told me Norandex would take $500 off the balance, or put up some kind of contrasting color on part of the front of the house--I can't even imagine how awful that would look! All I want is the green shown on the website and in the mock-up. This was a very expensive project for us. $500 would not make up for ruining the exterior of our house. EDIT: As soon as this Yelp review posted, ai got a phone call from Infinity saying a man 2ould be out right away to installl the blocks on the back wall and the doorbell. He installed only the block on the back wall. I have posted labeled photos from the Norandex website, the mock-up, and the actual siding. As I said, zi asked to see a sample of the siding when I dropped off my deposit, but they said they did not have one We had gotten 5 estimates and I had looked at dozen of swatches. No one be expected to keep them all straight. As to seeing it in different conditions, over the course of their several visits they saw it in sun and shadow. As to Norandex's offer of the batten stuff, I was never shown an example of even what that is, but i only want horizontal siding, as I ordered. I am not opposed to paying for satisfactory work, but we have not reached that stage yet. I am just very sick of being jerked around by them. If they or Norandex came up with a reasonable offer, I would consider it. $500 off a major project is a joke. Our house has depreciated more than that due to the horrible siding color. At the very least, both companies misrepresented the colors they are selling. Most companies want to do right by their customers because it takes at least 3 new customers to make up for one lost one.

Wonderful experience from start to finish. They took the stress out of replacing the roof and…read moresiding and did an amazing job. The communication was exceptional every step of the project. I would recommend them to anyone.

Great company in sourcing and installing two large windows in my living room. They knew what they…read morewere doing and built a custom frame to put the larger window in which had a brick false front that you couldn't see from the outside. Didn't charge me for the extra materials and time it took to make it look better than before and much tighter weather proof fit.

I really wanted to like this company, as my mother-in-law has used them in the past, and had…read morenothing but good things to say about their services. My spouse and I scheduled a consultation and while the sales rep who came was moderately pushy, we ultimately decided to purchase six new windows. I had to reschedule once due to my spouse having Covid, additionally the instillation needed to be rescheduled again due to an inclement snowstorm, and the installers feeling unsafe (which I was fully supportive of, I did not want anyone getting hurt). The problem lies with communication. Our sales rep was supposed to be our "point of contact", however he has been extremely unhelpful, even going as far as reading and choosing to not reply to messages that were sent about the weather on the 2nd installation date; I tried to inform the sales rep it was unsafe for the installers to come due to a recent snow storm, and yet they showed up anyway - which was not their fault, they had not been informed. Additionally we have vaulted ceilings, which would typically not be a problem for instillation, if the proper pictures were taken and sent to the installers. Our sales rep did not take appropriate pictures, and did not send a proper description of the project to the installers, so they were unaware they needed a lift to access the windows. Currently the windows are being installed, and lo-andbehold the installers come without a lift saying they were unaware a lift was needed - which is not their fault, it should have been communicated to them... If you like good windows at a decent price, but don't mind poor communication, this is the company for you. *I will say the customer service over the phone has been great and the installers have been nothing but friendly - but I did have to shampoo the rugs after they left.

Do yourself a favor and stay away from this company!! We had our complete house installed with…read moreFeldco windows in 2018. The trim piece under our picture window is 8 feet long and it is just held there by chalk. It broke loose once and they came and recaulked it in place. Now it is falling off again, allowing water to get behind our siding. Called 2 months ago, then called 2 more times to get a call back. They finally called and said for $200 they would recaulk it in place. It is to long and heavy for caulk to hold it. When the wind is out of the south our curtains move. You can tell there is no insulation in there. The traffic noise is very loud compared to our old windows. Bottom line is Bad Company with cheap quality products and piss poor service!!!!!