Calligraphy is run like a 5 star hotel, thanks to an Executive Director who worked with high end…read morehotels before coming to Calligraphy. The Staff is competent, kind, helpful. We highly recommend Calligraphy, Napa-Ca.

My mother lives in the Memory Care unit at Caligraphy Senior Living in Napa, and I cannot say…read moreenough about the level of care she receives. As a nurse myself--and with my mother also being a nurse--it takes a lot for me to fully trust that she is in good hands. But here, I truly have peace of mind. Karima, the Nurse Manager, is calm, patient, kind, and an excellent clinician. Her professionalism and compassion shine through in every interaction, and I know my mom's medical needs are overseen with the highest level of skill and empathy. Equally important are the caregivers who provide day-to-day support. Sonia, one of my mother's primary caregivers, is not only attentive and patient but also brings warmth and humor into the room. She treats my mom with the same dignity and kindness I would give her myself, and that means everything. Living in Hawaii and only visiting every 4-6 weeks, I rest easier knowing my mother is surrounded by staff who care for her like family. Caligraphy has given us the gift of peace of mind during one of life's hardest transitions, and for that, I am deeply grateful. -- Lisa

A friend of mine suffering from Alzheimer's resided here. They tended to his particular needs, and…read moremade sure he was safe. They tried to make his life as neighborly as possible. The manager at the time was a very friendly, helpful man whom I don't think is there anymore. The initial review does bring up legitimate concerns about housekeepers&dietary aides doing work outside their sphere of training. While I did witness that a few times, most of the time, they simply made sure my friend was clothed, fed, and had a clean environment. He was able to live as independently as he could, until his Alzheimer's was so debilitating he was moved to another facility in Arizona. Aegis is clean&appealing. They have a friendly, personable, attentive staff. While it has its shortcomings (all facilities do), the positives outweigh the negatives. The parking lot is kind of small, but one can park on side streets. Very pleasant.

I'm not really sure how to write a coherent review of Aegis to properly explain the excellent care…read morethat my In-laws received in the past year as residents, so I am just going to try & explain the timeline of the last month. In mid-January, my Mother-In-Law notices that my Father-In-Law is looking kind of run down. Although she wants him to go to the doctor for a check up, he stubbornly refuses. He finally agrees to make an appointment when Paul Oseso, the Aegis General manager, offers to personally drive him & my Mother-In-Law to the doctor's office. The GP takes one look at my Father-In-Law and tells him that he needs to go to the Emergency Room. Paul puts my Father-In-Law into a wheelchair and pushes him across the hospital parking lot to the ER. While waiting for treatment in the ER, my Father-In-Law has a heart attack. Paul waits for hours in the ER with my Mother-In-Law, while my Father-In-Law goes through surgery. The surgery is unsuccessful. The doctors tell our family that my Father-In-Law needs hospice care. The recommended hospice facility would separate my Father-In-Law from my healthy Mother-In-Law. This is a terrible solution to everyone. Luckily, Paul & the staff at Aegis are able to rearrange my in-law's apartment so he can receive hospice care in his own home with his wife at his side. My In-laws return to their Aegis apartment to discover a gorgeous flower arrangement & a card signed by the entire Aegis staff is waiting for them. Did I mention that I married into a gigantic Catholic family? At this point in this story, double digit numbers of family descend upon Aegis to spend time with my Father-In-Law during his final days. The Aegis staff not only check on my in-laws, but they also check in on the entire extended family. Constantly. They surprise us a wine & cheese plate when we can't make it out for dinner. They brew extra pots of coffee because they know none of us are sleeping well. They invite us to their Super Bowl party. THEY COME IN ON THEIR BREAKS & DAYS OFF just to visit. My Father-In-Law passed away on Saturday evening. My Mother-In-Law asked that we call Paul to tell him. The call interrupted Paul's dinner, at his home, on his day off. Paul immediately came over to sit with us while we waited for the hospice nurse to pronounce my Father-In-Law & for the funeral home to pick up his body. Paul Oseso has a background in hotel management & it shows up not just in how he presents himself, but how the entire staff behaves. They are, to a person, incredibly pleasant in that way that employees at 4 star hotels only display a sunny demeanor even when faced with the crabbiest guest. Up until the last month, I just chalked this behavior up to good training & professionalism. But, so much of the care my family received cannot be chalked up to people just doing their job. My Father-In-Law's last days were the best they could have been because the staff at Aegis went beyond the call of duty in so many ways, big & small. Right now, as I write this, the Aegis staff is helping my Mother-In-Law adjust to single life after over 60 years of marriage. This has been the worst month of her life. So, I am very grateful that she is surrounded by people who treat her not as an important client, or needy patient, but as a friend.

Quality of care. I have a friend who lives there and if I had a choice there is no way I would have…read moreher living there. She has a button to push for help I have been on the phone when a caregiver comes in and represents her for pushing her button too many times I called the office so they would help her with her phone haven't been able to speak to her all day. I have called the police for a welfare check and her family wants me to "but out"

I searched high and low for a Community where my Dad would thrive, all things considered, and The…read moreInn has lived up to it's Commitment for the highest of quality care. All the teams members are always working hard and I am grateful for making a terrible situation the best it can be. My Dad has gained weight so the food must be good too!! :) Thanks to you all! My Dad had been living in a terrible Community in Fairfield up until he broke his hip, turned out to be a blessing since the level of care is there here and there was little care at the place in Fairfield.

Working as a caregiver for Home Helpers Home Care has been wonderful. I love the team work. All the…read moreother caregivers I work with are great, I have worked for other agencies and NONE of them being as fun, helpful, respectful as Home Helpers of Napa. What I really like is that you are not thrown around to different people. If you are assigned to a person you are with that person, and you are always teamed up with another caregiver as an back up for you. Their are so many great things about working with Home Helpers Home Care. The Owner Serafina is great personable and caring person..

The head of the Napa office texted my brother condolances before I had the chance to call him…read moremyself. I find this very unprofessional.

The Independent Living buildings and apartments are lovely. This facility has 3 restaurants and…read morethere is no requirement of eating & paying for 3 meals a day. All residents have choices not only for meals but for numerous activities every day. The pool & fitness center is the best!! This is a wonderful community of 270 people.

This is such a wonderful place. I would go take classes here from time to time and really enjoyed…read morethe peaceful grounds. Very friendly people here. The dining room served great food too I oftentimes just visited the grounds with my father just to drink coffee in the grand room. Christmas time was a special time too because they had a huge tree decorated to the max and a cute little train going around the tree. They even have a beauty salon! They have a lot excursions for the residents to choose from. The also have a library and a very good activity group that always as fun things to do. Go visit.

This was owned by the same people for a long time, but it changed ownership after 2021 and the new…read moreowners do not support the management or staff. We did not realize this when we put my dad in here in the spring of 2022. A staff member abused my dad verbally in front of family members (and we suspect physically behind our backs due to cuts and bruises which we were not informed of and found ourselves). We took him out of here immediately and moved him to a home setting where he was well looked after before he passed away. The Berkshire should be closed down.

My mother is getting old and her dementia has really set in. The amount of patience it took just to…read moreget her to remember anything was tedious... Yet Berkshire came to the rescue. Now I can trust that my mother is doing well in the assisted living home. The staff are kind and the facilities are beautiful. They also provide excellent entertainment for the edlerly.

Katie is a dream to work with and was incredibly accommodating for my sister's ever changing needs…read more This was a new life changing event for my sister, who needed the care, and for me who had to navigate how much care. A very difficult, emotional time and Katie and her staff were the best for handling our constantly changing situation.

I needed help after breaking my hip. I reached out to Seniors Helping Seniors…read more I spoke to the owner Katie Holman O'Neill. We spoke at length about services I needed. I was assigned to Annette as my caregiver. We had an instant connection. Annette was prompt, eager to do my wash and get my meals. She helped me with my physical therapy. She even washed my hair when needed. I wouldn't be as far with my recovery if Annette hadn't been there for me. Thank you again to the Seniors Helping Seniors. Mary Kelly

. We took my mother out of that place. Real lowlife they hire anyone off the streets who could care…read moreless about your loved. one. My mother was not clean probably so I put her in the shower myself and cleaned her backside which was literally caked on. I felt very uncomfortable in that place no good vibes SO MY SISTERS AND I GOT HER OUT OF THERE. We went to Mother Love in Santa Rosa which is a real home, in the neighborhood, and Mother Love and her daughter fell in love with my MOM, When I first met them I said okay sisters this is the place, The vibes were so good in there, Suddenly my mother was herself again, Shining with the Holy Spirit, she hated Sunrise she felt scared there. If God isn't there then what was , She lit up when she stary with Mother love, Always protect your loved ones from darkness and soulless people when they are at that age. She died in Peace with Gods light. Cost of Sunrise with a caviler attitude rip off dont leave your loved ones there. Eight thousand dollars a month, Theres a place in hell for this place.

This place is off the charts amazing! I only have one experience with this type of place and that…read morewas with London house in the 1980s when my grandfather was there and the only thing I remember was that the whole place smaller like urine! Disgusting! Sunrise Villa is NOTHING like that though! This is a fancy pants place! When you walk in you are blanketed by the amazing smells of the delicious food from the kitchen, and the dining room has chandeliers, cloth napkins, crystal glasses, and table service with huge menus for every meal! It's literally like a fancy restaurant for every meal for the residents! That cannot be beat! The entire place is immaculate, with no dirt or bad smells anywhere that we can detect, and that's a huge plus. Just the idea of assisted living usually conjures up negative things but Sunrise Villa creates a whole different experience, a wonderful one. My folks have only been there for one month, having come from a beautiful hilltop home on sonoma Mountain, and they are both already saying they are happy there. There are tons of amazing activities scheduled all day long, and their amazing two bedroom apartment gives them a living room, a bedroom,and an extra bedroom for my father's computer and office. On top of all that, Grace, who helped us through every step, is the most kind, loving, understanding, and patient person to help your family through this difficult time. She is amazing! Thank you Grace! Sunrise Villa is not cheap however, and you'll need plenty of money in order to stay there, but it's definitely worth it, and they have created an assisted living facility that takes the sting out of the painful family process that leads to the need for it. I recommend it highly, if you can afford it.

Extremely Concerning Safety Failure!…read more A little over a year ago, my family placed my father in this memory care facility in Fairfield after being assured during the tour that all exits were alarmed and that appropriate safety measures were in place to prevent residents from leaving unsupervised. On the third day of his residency, my father was able to exit the building. A staff member had disarmed an alarm without checking to see if a resident had gone through the door. Over an hour passed before our family was notified that he was missing. Thankfully, a kind stranger found my father several miles away and contacted the police. I personally overheard law enforcement tell the facility's director that cameras should be installed to address blind spots near exit doors. We removed my father from this facility immediately. I am sharing this experience to urge extreme caution for families considering this location. Please ask very specific questions about alarm systems, staff procedures, supervision, and safeguards for residents who are at risk of wandering. Safety should never be this fragile.

I've been putting off writing a review for the Village at Rancho Solano, hoping things would get…read morebetter. Mom has been there for over a year. The good part...there are activities and little outings in the company van. There are some good and caring care partners there. The landscaping is nice and the facility appears clean. They bring in entertainment about 3 times a month. The bad part...the food. The food sometimes is completely unrecognizable. In addition, residents are often kept waiting for over an hour for their unappetizing food. I saw some soup tonight like what they would serve in concentration camps. Watery with green slimy stuff floating in it. On the days they invite family, like Thanksgiving and Christmas..the food is wonderful, so I know they CAN prepare good food, they just don't the majority of the time. Another bad part: There are two parts to the fees. There is the rent and there is the level of care cost. The facility uses a point system to evaluate the level of care resident's need. In assisted living the level of care ranges from $150 to $4850. In Memory care the care level ranges from $300 to $3900. This fee is IN ADDITION to the rent. There are certain safeguards from excessive rent increases, however there aren't any safeguards from the facility reassessing the resident and saying that a higher level of care is needed. They can reassess anytime they want. Currently I pay $7035 for rent and $1500 for care. So total cost is $8525 per month and can go up anytime they "see a change" in my mom and decide to reassess her. My opinion is that they do reassessing to fundraise. Even if the cost of care goes up, the care that goes along with the cost doesn't increase. So, my advice to folks is that you need to be aware that this company "fund raises" by upping levels of care and I am just one story. There are many more who have to fight continually with this greedy company to keep from going completely broke in their old age. Remember, this is NOT a medical facility. They may be able to administer medicine, monitor blood sugar, but don't think that they are a medical facility. Most of the staff there are minimally trained. Also, know there are NO staffing requirements. The State requires that there is enough staff there to meet the needs of the residents. I have been there numerous time when there clearly is NOT enough staff to meet the needs of the residents. So if you are considering placing someone you love in this facility, don't believe the sales pitch..."We will take care of mom and you can go back to just being her daughter." No...you need to be a watchdog! You have to be vigilant and make sure that the facility is doing what they said they'd do. Go in unannounced at various days or times. Sit and observe. Talk to the residents. Go at meal time and take a look at the food. Go to the the California Department of Social Services and read the complaints. It is a major deal to move someone into a facility and the facility knows how difficult it is to simply up and move to another place. So go in with your eyes wide open.