Lots of appointment availability, professional staff, and great technicians, it's easy to pay for…read moreyour services too.

Having been here several times, I have found the service to be hit or miss: two thirds of the…read moreservices I've received have been good, the rest, subpar. They were all overpriced. Feels like a cookie-cutter corporate-run business designed to rope me into paying more money by looking posh. Most staff members are nice; just be aware, they'll pitch you a membership (i.e. monthly subscription to their services) on your first visit (which doesn't save you any money compared to just paying per-visit). My second time there, I arrived 5 minutes late and someone behind the counter, after greeting me, informed me that my massage would be shorter than scheduled because I was late. I said okay and went back to look for the restroom. In the hallway a therapist intercepted me with an unfriendly, monotone "Are you [name]?" and when I confirmed, she ushered me into my massage without asking whether I needed anything (like to go to the bathroom) first. I didn't feel free to interrupt her since I had been late. That massage felt aggressive--like she was getting some pent-up frustration out on me. Not pleasant. When I had a facial, it felt like it helped my skin, but the person who gave it repeatedly told me I really needed to be using this, that, and the other product on my skin, and generally came across like they thought I was dumb for just washing my face with soap like people have done for hundreds of years and for not remembering the brand of moisturizer I'd been using. On the other hand, I've really enjoyed the massages and conversation from a couple of the other therapists here. Like I said, hit or miss. Overall I recommend a couple of the small, independent massage therapy businesses in the area far and away over MassageLuxe.

I have lived in Pennsylvania for 11 years and FINALLY have found someone who is better than my girl…read morein Manhattan. Morgan is amazing, skilled, and talented. I am 50 and have spent my life in the Sun. I have texture issues, Sun damage, and a botched scar on my face from skin cancer. I initially went on for Botox. Morgan recommended a skin care regimen. In one month, my skin was smooth and texture was incredible! Dermatologists could not achieve this for me. I went in for extractions and hyfrecation. The two disgusting bumps on my face... gone in less than a week. Today I went and she worked her magic. I got voluma to fill and lift. Miracle worker! She filled my scar and I almost teared up with how much less noticeable it was. So natural!! Smokers lines, filled. An hour later (yes, I'm still staring at myself in the mirror), I cannot believe how amazing I look. Morgan has in two months deleted 10 years off my face. I have not gotten fillers as I do not trust most people's skills in 10 years. She has never pushed a procedure on me, and believe when I say, my face was a mess! Staff is wonderful and office is immaculate. I found my girl and my place. I wish I could give a hundred stars!!! Love you Morgan!

After going around a few med spas I find this one to be the best. I book with Sam and each time I…read moregot a facial I get a tiny massage. It's truly a relaxing experience. Prices are fair and they won't bully you into buying random products or other services. I will keep coming back as my skin and brows always look great!

This place was the best place I ever got my nails done. The price was cheap too. I got a full set…read moreand the shape was perfec. I will be coming back. The staff is super nice.

After over three years I canceled my membership, I am sad about it but felt it was necessary…read more The Lancaster location on Oregon Pike is clearly pushing an agenda I can no longer support. I spoke with corporate only to hear they are an EOE employer! That is a garbage excuse. If you were equal opportunity you would care about those who don't agree with your stance. Jessica was fantastic, And it will be a challenge to find someone I really like and trust. I noticed the ratings are not so great for Hand and Stone, Hmmmm.

Great massage and are attentive to your needs. Very kind and customer service is outstanding.read more

Great experience! This was my first time getting professionally waxed (bikini) and Kerry was…read moreamazing! I was super anxious and she did a great job at answering ALL of my questions and explaining the process as she worked. I felt so comfortable and relaxed by the end of the session. Plus the results were exactly what I wanted. She is professional, reliable and her prices are very reasonable. Did I mention I got an appointment within 24 hours!?!?! Also the spa is in a great location with a lot of parking.

My daughter loved her hair stylist and her hair cut looked amazing! Very fast and professional with…read morea nice relaxed vibe!

Beautiful environment, great staff, and they did a wonderful job with my perm. Highly recommended!read more

Botox and lip filler here was great by Emily she does a good job. I will be back for botox again in…read morefuture. I've also gotten laser hair removal here by various other ppl and they do an ok job but it's a bit rushed and not as precise/nice as some other places but for the price it's decent.

Poor treatment of cool sculpting . Major swelling and bruising after the procedure. The technician…read morepromised money reimbursement, but my money was not returned. I called the owner and she refused to give my money back too . The cool sculpting just caused me major pain and bruising, and not results achieved. Terrible customer service.

For all your beauty needs! My wife said they have some men products! Haven't seen any but I am not…read moretrying to get anymore beautiful than I am already! Ulta has all your beauty remarks!

I love being able to schedule appointments online. It makes it very easy and convenient for my…read moreschedule. I have booked eyebrow waxings at the salon and I have been very happy with my experience. Michelle does a great job and really takes her time. I think their prices for waxing are a bit steep, therefore removing one star.

I went to this center on the recommendation of laser removal on a few spots on my face. I purchased…read morea package of extra visits to complete my process. I had a reaction to the procedure so I asked about the extra visits. I was told no refunds and "don't know what to tell you". As you probably know, the process is not cheap. I would not recommend this place at all. Williams, L.

I have been receiving Botox at the Laser and Skin Center for many years. I normally see Dr…read more Groleau, but was informed she is no longer doing Botox injections. At the end of November, I saw Lena Metcalfe PA-C for Botox. She was very professional, although her injection technique was different than Dr. Groleau's. 8 days after my injections, I noticed I had a droopy eyelid. I tried Lopidine drops without improvement. I contacted Donna, the office manager, to discuss the situation. I informed her that I had spent $425 in her office on Botox to make me look better, but instead look worse! (I've read the droopy eyelid can last for weeks-right in time for the holiday season! :() I felt I was entitled to some type of compensation-but was told that droopy lids are a known, but uncommon complication of Botox, and as I signed a waiver, I wasn't entitled to any type of compensation. They've now lost a longtime customer-and bad reviews travels fast- BUYER BEWARE!