I prefer to do business with someone local, not a nation wide 'chain'. They have been around for…read moreages, but a couple of issues need mentioning; The receipts are hand written, but are hard to read without a clearly list of items especially if you save them to document purchases for specific projects and for future orders. They also don't have your name or business on the form either. Recently they have added the cost credit card companies charge them (3%) passing it discretely along to the customer.

Close to home and a great place to find what you need, and with good counsel. Will be going again.read more

I purchased LVP at Tontine and the price I received was great. But shipping to store was just a…read moreheadache when it came to arrival time and delivery as it was delayed.

Complaint Type: Problems with Product/Service…read moreStatus: UnresolvedMore info 5/10/2022 I signed a contract for a floor to be ripped out and a new one to be installed. The contractor who ripped out the pre existing floor destroyed my moldings and I was told they would be replaced by the store manager. Then when it was time to install the floor they couldn't find a installer so they hired one that has never worked for the store. He installed a uneven floor with chips and two different colored floors. The wood floor is now higher than the porcelain,which they promised would not happen, there are multiple tiles uneven with tiles sticking up everywhere. They promised to redo the floor and said they have to find a contractor first which never happened. It's been months and they never even came back to reinstall the sink they removed. My wife is sick with terminal cancer and they left her with no sink. They keep coming up with excuses but never do anything about this botched job not up to industry standards. They even blamed the fact that my wife is sick so they hired the only contractor available to get it done for her. If that was the case they should of reviewed his work before ruining our home and disappearing. DO NOT USE THIS COMPANY!!!!!!

We worked with Trish at Kitchen World as part of our project to remodel our kitchen and first floor…read morebath. It was an outstanding experience. Trish met with us in our home to see the space and hear our vision. She designed a layout that was realistic for our budget and still met our expectations for the updated space. She helped us throughout the entire process and was very patient even while explaining the differences in options since this was our first remodel experience. Trish also connected us with a contractor who was already a KW installer and had familiarity with the pieces. The entire process was so smooth and the entire project finished on time, on budget, and exactly what we envisioned. It has been almost 5 months and we absolutely love our updated kitchen! Huge thanks to Trish and Shoulda Called Vince for the amazing work.

After obtaining estimates for painting and resurfacing the cabinets in my dated kitchen, I decided…read moreto get pricing for brand new - and am glad I did. My designer, Trish, was extremely detail oriented, helping guide me to a kitchen of my dreams. The installer, Josh, was respectful of my property, courteous and highly motivated to do an outstanding job from cabinet installation to precision tile work. It was easy to see that both these individuals took pride in their work. While the thumbprint of my kitchen did not change, it's still a galley kitchen- but now not only is it more functional- it's beautiful as well!

Cheryl Vitrano spent a great deal of time with my husband and me on 5/19/26. She had endless…read morepatience, showing us tile sample after tile sample and revisiting each. We wound up solving our bathroom floor tile problem, which we couldn't have done without her and her expertise. We love Best Tile, Cheektowaga!

When we walked into this tile store , we were a bit overwhelmed. Where to start? Emily immediately…read morecame over to us and asked if she could help. After a few preliminary questions, she pointed us in the right direction and offered to get some samples while we browsed and found some things we liked. A few more questions and we narrowed our choices and found exactly what we wanted! Emily was extremely helpful, knowledgeable and friendly. After going to several other tile shops and getting no help whatsoever, this was a great experience! Highly recommended!

The staff were knowledgeable and extremely helpful. Lumber was much much better than anywhere else…read moreI've gone.

Great service, thanks for the help. We are older & needed…read moreassistance & unlike the other stiores they were quick to oblige.

They were very nice on the phone and the delivery driver as well. Delivered a couple hours after we…read morecalled and even on Friday before holiday weekend.

Excellent people to do business with. Fair and prompt in their deliveries. Good productsread more

They were all very friendly, polite and nice to deal with! starting with Robin that made the…read moreappointment, Brad that came to talk about the repair, the two guys ( sorry I forgot their names) that did the work ! Brad explained what they would do in detail, he did not try to push for more work than we needed like one other well advertised company did! The price was 25% lower too and they installed a tee so if needed in the future I could clean out the drain tiles because I have an iron problem called orcher bacteria. They even told me about a product called "orcher blocker " to help with the problem! The other guy saw the problem but wanted to replace all my drain tiles for tens of thousands of $$$ ! The repair guys put down plastic along the complete path through my hose , on the rugged stairs and across the basement to protect the brand new floor I am installing to the work site! They were efficient, quick , explained what and why they did it, they told me about the "orcher blocker" to help with the iron that has plugged my tiles , sump well and burned out plenty of pumps that I have agonized with for 35 years!! That I can't thank them enough for !!! So ABSOLUTELY recommend them and thank them all !!!!

We had 5 cracks in our basement fixed by Young Waterproofing. We are very very pleased with them…read more The estimator was the most honest and forth coming out of all the companies we had here doing estimates (3 total) they gave us all our options without just jumping to the highest price point like other companies did. It took a little while To get scheduled and then it took a few months to wait for the appointment. When the day of the appoint finally came, the workers were professional, reliable, and hard working. They put down floor covering to make sure they were not tracking in anything while going I and out of the basement. They were clear with what they needed from us and communicated when they were leaving for lunch, for the day, etc. none of our cracks leak at all! It's been about 2 months since they were here and we are really pleased.

I don't Know why some one put one star here but I can tell you they are wrong about K Kitchens. I…read morebeen using k-kitchen for years now never did I have any issues they are great fast service and great products very satisfied with this company

Highly recommend K-Kitchen - especially Janderson. From design to finished product, the process…read moreand service were outstanding. Easy to work with and very responsive. Quality cabinetry and quartz countertops. Had a space limitation related to location of trash receptacle and Janderson did not give up until he found a solution and personally did the installation. I couldn't be more pleased with my beautiful new kitchen!