Before I even get into the experience, I want to start by saying I would highly recommend JMK…read morecontracting.Our house was built in the 1800s and as a result we need to do a lot of work and have used many different contractors in the past. This was one of the best experiences I've ever had with a contractor. First, when I called for an estimate John actually called back. As I'm sure many of you know you make calls looking to get an estimate for work and you don't even receive the courtesy of a call back. That's not the case with John. After we receive the estimate we decided we wanted to go with JMK after reading the fantastic reviews. However, we did not have the funds and did not want to pay an additional charge to put the deposit on my credit card. When I reached out to John and explained the situation he put me on the schedule in good faith until I sent in the deposit. The work started on the day we were told it would start and ended on the day we were told it would end. Partway through the work I realized that John and I may have had a communication error with what I wanted and what he thought I wanted and when we discussed it he immediately corrected and promptly addressed my concerns. In all this was the best experience I've had with a contractor.

Everything went well from the contractor being responsive in providing a site visit and quote to…read morefinal clean up. Had a small concrete pad poured in a small backyard. Much of the work had to be done by hand. They had a very efficient team come twice; once for set up and then when weather permitted the pouring of the concrete. They were very timely, did excellent work and cleaned the yard better than it was before. Whenever I need work again I will definitely call them first.

We used Franks to bury gutters, install a new bubbler at the street, and changed plumbing for our…read moresump pumps. This was not an inexpensive job compared to other contractor prices, but we went with Franks because of their reputation. Not everything went exactly to plan, a couple things were missed by people, but Frank called me personally because he was not happy with the execution of the project. I wasn't even that upset because they felt like minor annoyances compared to past contractor experiences I have had. They had already communicated that they intended to send different people out to fix them, but Frank went above and beyond! See during and final pictures! We fully intend to use them again for some future basement projects. Listen, you can't control everything everyone does as an employee of your company, but you can make it right. And if you aren't sure if a company you hire is going to have your back if something goes wrong unexpectedly or something gets missed, then just choose Frank's because they are just incredible at taking care of their customers. Above and beyond!! We are grateful to have them!

So far not so good. Sales person Chris Twarzak omitted work to be done on the contract. People,…read moremake sure you read not just sign. Floor drain in low point removed and not replaced. Also no clean out on that wall. I'm told the sump is the low point. Hard to get water in when it's built up higher than the floor level. I have water lines that need draining before winter and it goes onto the floor and it pools up nowhere near a "clean out". If it's only a "clean out " why is it sloped downward? I guess that explains why its at a point the water doesn't go to. Not a drain. Grr. Also my water intrusion shot right past the bright wall and created a pond nowhere near a "clean out " coincidentally the area the water pulls up at is where the drain used to be before they removed it. Also, during the recent heavy rain for days, if you look in the inspection, clean out port, there is no water flowing. It does not follow the drain tile. It's beneath it. Their solution to water pond in the low area was to build a dam to prevent

We just had Sid Burgess and his people take apart our courtyard brick wall to replace thirty…read morecracked bricks and repoint all of the walls and our chimney. They did a great job. My husband asked me where they did the repairs after they had finished. That is good work. They work carefully and skillfully. They arrived when expected, worked neatly, cleaned up everything after they finished and explained everything clearly and honestly right from the beginning. I will call them again when our other chimney needs repointing.

From the owner: We take a lot of pride in in our work. And it shows. We are with the BBB tooread more

I can't say enough about this company! efficient, thorough,…read more professional, respectful of property. it was thousands less than the big name waterproofing company . it was done in a timely manner. the cleanup was amazing! happy customer in Hamburg,NY PAULA STRZYZ

I had set up three different contractors. The first gave me an estimate of over $40,000. The second…read morestated I did not all that much work and gave me an estimate of about half of the first. My third was Mike Frost who did the job for under $10k. The job was done timely and with his friendly, respectful crew. The job was also done exactly to the engineer's specs. If I need any Masonary work in the future, I will only need one estimate.

Fred is prompt, professional, and knows his stuff. A company that is looking to save the homeowner…read moremoney, not rake them over the coals. Highly recommended.

From the owner: ...STOP... Before you make a decision to hire a Waterproofing Company BEWARE that some companies…read moregive estimates and sell jobs for extra work that is not needed. For example, we repair leaking basement wall cracks from the inside only about 95% of the

We had to have a Chimney rebuild done and chose Miller Masonry. Ken and Zach did a fantastic job…read moreand I feel like we have the best chimney in the area now. The guys were very professional and polite and did excellent work. They used scaffolding to access our roof (2 story) and were very safe and secure in their work. Hard working guys and I am very impressed in their craftsmenship. I would highly recommend Miller Masonry to anyone that asks.

I called PJK regarding a sump pump issue. He arrived right on time the following day, calling…read morefirst to say he was on his way. Was as honest as it gets and explained the workings of the sump pump, what I needed and I would recommend him in a heart beat.

Had my basement wall repaired in November 2016. Price was good. All work was performed as…read moredescribed. They did damage a cold water pipe during the work which they refused to take responsibility for. They just left a bucket under the leak for me to deal with. That part sucked. I had to get that repaired after they left.