Brandon Keane was awesome. Contacted him about a listing I found on Craigslist and he responded…read morewithin minutes. I had a somewhat unique situation with 3 tenants looking for a 2 bedroom and he had a confirmation that same day that the landlord would allow 3 tenants in the apartment. We made an appointment for a showing the next day. We fell in love with the place and had a lease signed within the week. My housemates and I are in our early 20s, one a first-time renter, and Brandon was incredibly courteous, patient, and helpful in explaining to us exactly how the process worked and what information he needed. I never felt like I was being condescended to or taken advantage of, which has happened to me plenty in my apartment searches here in Boston. I only worked with him for the one apartment so I can't speak to the experience of using a realtor at Benoit for an apartment search specifically, but the process of procuring a place was super easy! Plus the office location in Davis can't be beat!

I called the general Benoit number after receiving an unsolicited text message from a realtor…read morelooking to show my apartment. We had requested that our personal information not be shared with real estate agents and for our property manager to handle communications regarding rental for 9/1 as we are not renewing, but still received a text to both my husband and my cell phone asking to show the unit, with less that 48 hours noticed (required by the city of Somerville). We never consented to playing rental agent on behalf of our property management company and never consented to provide our personal information to offices around town. I called Benoit after receiving the text message asking for our phone numbers to be removed from their records. The person who answered the phone who claimed to the the owner was rude and berated me on the phone, yelling that I did not understand how the rental business worked, after requesting that our personal information be deleted. When I pushed back and asked again, he continued to bark into the phone. Completely unprofessional, unhelpful, and wildly disrespectful of a tenant of 6 years in their current apartment. Would not at all recommend doing business with this organization, they clearly care only about money and don't have any semblance of professionalism, respect, or human decency.

It was difficult for our family of 6 to find a rental in Boston. Michael was wonderful and helped…read moreus find the perfect house. He and Carla are very nice and reliable. Michael even helped me return a package that I accidentally sent to the house after we had moved out.

What a cool realtor. We didn't end up renting any of the places that they listed, but probably…read morewould have if someone else hadn't beaten us to the one we really liked. I dealt with Mike, who is the self-described "owner, President, CEO, Big Guy, HeadCheese" of the company and is really, really nice. After seeing some listings on Craigslist for apartments, I emailed the address included in the ad... and didn't get a reply. So I called to ask about them, and found that much more useful. In general I learned that it is better to call than email a realtor, since they run around so much they're rarely at a desk. Still, for a business dealing so heavily with Craigslist, I think a better email response would be beneficial. Not everyone likes or is willing to deal with phones, especially if they're apartment hunting on the sly at work, like me. After making an appointment for a Saturday afternoon, we met Mike at the office in Newton Center (right next to the T!) and he described the places we'd be seeing. He also gave us a really useful map of Newton, which is a huge town, and that helped us narrow down the "villages" we were looking for. I noticed that he was only showing us cheaper places, perhaps because the original ad I called about was for a pretty cheap apartment. I told him our price range went higher than that and he was flexible enough to add another, more expensive place to the list of units we'd be viewing that day. All three apartments we saw were really nice. We liked them all, but one had no laundry (a deal-breaker) and one was really cute but smaller than we wanted. The third one was a big 2 BR with a glorious kitchen and huge living area... I'm still a little sad that someone else rented it before we could (we didn't make up our minds fast enough, and by the next weekend it was gone). Mike knew all about each apartment he showed us and actually lived in one of the houses we looked at, so he was able to give lots of information and answer all our questions. I'd definitely recommend NCA to anybody looking for a place in Newton or the surrounding towns. They don't seem to always have a ton of listings, but based on the places we saw I'd say that they look for quality rental units, and the customer service can't be beat. Compared to some of the other crappy realtors we had to deal with during this process, speaking to someone so friendly and helpful was a breath of fresh air.

Great services! Highly recommend Ben if you looking to buy a property!!!read more

Ben helped us purchase our first home in late 2016. As first time home buyers, my wife and I were…read moreunfamiliar with the process. Ben was with us every step of the way to help guide us through the sometimes arduous and frustrating process, helping us to ask the right questions and raising important considerations that we may not have otherwise done on our own. It's clear that Ben does not view his clients as commissions, but rather as long-term, mutually beneficial relationships. Further to this point, Ben helped rent my family member's luxury condo in the city. Not only was he able to quickly find a tenant with favorable rental conditions, but he has continued to manage the rental as any maintenance or other renter requests have arisen. I don't know many agents that continue to provide a service after they've received their commission. Ben is dedicated to providing the highest level of service to his clients because he knows this will be recognized and will lead to return business - and you can sure bet he's earned my entire family's future business.

*this review is for Valerie Foster Filiberto*…read more As a first-time homebuyer, I came to Val with an ambitious goal: find and close on a condo within two months to avoid renewing my lease. It was a tall order, but Val and I got to work immediately, and she delivered! We searched listings together, and Val connected me with properties and opportunities I wouldn't have found on my own ~ she has access to a private network of properties not yet listed on MLS that only the elite top 10% of sellers are invited into, super cool! She guided me through every step, from tours and offers to inspections, negotiations, and closing. What stood out most was how strongly she advocated for me. She never pressured me beyond my budget, welcomed every question, and made sure my concerns were addressed. Val was knowledgeable, approachable, and incredibly responsive--often calling me back immediately and sending follow-up emails before we even finished our conversation. My attorney and father were also impressed by her communication and professionalism. Val made an intimidating process feel manageable and protected my interests throughout. We successfully closed within my timeline (even earlier!), and on closing day, she surprised me with cookies and a beautiful jar--the sweetest first gift for my new home :) I couldn't recommend her more highly to anyone looking to purchase a home. she truly cares about her clients and does honest business with all involved parties. I'm so grateful she was recommended to me! thank you so much for everything Val!!!

To say Val Filiberto with A&S Realty is the best is an understatement. Val was recently my agent…read morefor the sale of my condo in the North End. She was extremely knowledgeable about the neighborhood and selling process, professional, responsive, and kept me on track with all the things I needed to do along the way. She made the process smooth and fun! I highly recommend working with Val if you are considering buying or selling in the greater Boston area.

It's unclear to me that this is actually a functioning business. I have tried calling and emailing…read moremultiple times during business hours for two weeks and have yet to have any success getting ahold of a realtor. Would recommend going with a company that actually wants to speak with customers for your Boston rental needs

I flew into town with a mandate and a deadline. Find a new residence which I love, execute a…read moresigned lease, and have a move in date for the following week; all of which needed to be completed in 72hrs and on Memorial Day weekend nonetheless.... Impossible you say?! Well to that, I assure you that you have not yet met Chrissy. For if you have, you have likely already experienced perhaps the most seamless and personable rental process in history. Not only was she very easy to speak to over the phone, but she was empathetic and accommodating with regards my constraints (I emphasize this as it was a holiday). I have a habit of moving at a fast pace, which was pushed into overdrive considering flight-determined deadline. While this can, from time to time, throw most people off or be a little overwhelming, she managed to get everything done with the highest level of professionalism and in record time. As for my new home, it is day 9 of my occupancy and I couldn't be happier. Really, I couldn't have found a better place to live. Thanks Chrissy!

My experience renting from this company was god awful. They never answer their phones or follow up…read moreif you leave a voicemail, and they kept 400 dollars from my security deposit for breaking one of the blinds in my room, only there were no blinds to begin with, I BOUGHT them. When asked calmly about negotiating that price the owner of the company said, "take me to court!" completely unprofessional, do NOT rent from here!!

I felt like I had to write this so that the next tenants to rent from them would have a better…read moreexperience. I just left an apartment that was managed by this realty company. I loved the apartment from the basement to the balconies it was great. What I didn't appreciate was the experience with Edge. First incident: My roommate and I lived there for 2 years and we didn't have window screens so mosquitos and flies were flying into the apartment by the masses. We sent a request to have them added in the Summer. It never happened. My roommate and I logged into the portal we use with them and saw our request was canceled. We never requested that. Yet somehow months later in the WINTER, maintenance, who came to replace a door for us that had a hole in it, came to check the windows as well for screens... We said that would have to wait for the warm weather again because we had to insulate the windows which was recommended since the apartment had drafts from everywhere and had poor insulation. Yet they never came back. And according to "Section 410.551 - Screens for Windows The owner shall provide screens for all windows designed to be opened on the first four floors opening directly to the outside from any dwelling unit or room unit provided, that in an owner-occupied unit, the owner need provide screens for only those windows used for ventilation." We have been like that for two years... Second incident: I reached out through their portal and called their emergency number when a faulty smoke alarm was triggering all the alarms in my apartment. It was a wired alarm and didn't know what to do. When reaching out to the two emergency options (a phone number to call or a message in the portal to submit), no one replied until the next day. The faulty alarm kept going on for hours into the night and I didn't want to break it and be liable for something that isn't mine. My question is why have an emergency contact number and portal if they don't work? And judging from the other comment on this page it seems someone had a similar issue of no response. Last incident: When we were about to move from that place we had some realtors notifying us via text that they would be taking pictures of the apartment. The thing is they texted my roommate and another number that wasn't mine. I never got that notification and my roommate was traveling at the time. So while using the restroom, two women were walking around the apartment and knocked on my BATHROOM door. I was both shocked and embarrassed. After discussing it they realized the mistake and apologized although I must admit they didn't seem to care about it all that much. I was upset but mistakes happen so I brushed it off. But in the upcoming weeks my roommate texted me two more times on different days telling me that they had texted the wrong number again to show off the apartment. Do they not have the information correct in their system or are they that careless with it? She had to text them back stating they were texting the wrong number. When they finally got it right, I was exchanging messages with one realtor who asked if they could come in at 1130 AM one day. I agreed on the time, yet they walked into the apartment at 1105. I was upset because I was working from home and had important information out. So I brought up the time and she stated that she was correct. But after checking her texts she saw she made the mistake. I am giving it two stars just because the portal feature was great, but I've moved around Boston and this was my least favorite experience on management. Part of me feels it was because the apartment was located in an area filled with college students and brushed it off as just other kids coming and going. But hopefully, this may provide some insight into the areas that need work.

Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

Just rented another apartment from Steve and Uptown Realty and couldn't be happier, this time in…read moreMalden. My husband and I tried to go through another realty company the past few years after ending our lease with Steve and had nothing but issues. Going back to Steve was the smart thing to do, and I don't think I will work with any other broker or leasing agent in Boston but him. He provides showings of apartments most other companies don't have, he stays in your price range, listens to the "extras" you're looking for, but most importantly he doesn't rush a sale or make you feel like working with you is a chore. He is the only broker I've ever met who actually does the work to earn his fee. Uptown Realty has listings for both Boston and Greater Boston, along with rentals and houses/condos/townhouses to buy. Check out their listings and meet with Steve, you won't be sorry.

I've worked with Steve and Uptown Realty twice and have a great experience both times. Steve is…read morepunctual, polite and experienced. Would definitely recommend Steve for anyone looking for a home in Greater Boston!