This was my first time using an apothecary service for medication and dermatologist products (my dermatologists sent my meds here), and I didn't even know something like this existed. The delivery was cute! it came in a canvas tote and they even called to confirm everything, which made me feel taken care of. I had tried calling earlier to see if I could pick it up instead, but no one answered, so I'm assuming they only do delivery. I wish pickup were an option, especially since I needed the medication the same day it was prescribed. The only downside was all the confirmations on the nimble app. I confirmed the delivery window, then confirmed again for a signature only to find out the signature was optional and still had to confirm one more time. It felt a bit tedious, but I understand they're trying to ensure safe delivery. I also saw older reviews mentioning refill issues, so I'm a bit worried but we'll see. Keeping it positive! read more

Third Ave Apothecary - Pharmacy Near Me - New York, New York

This is hands down the best pharmacy I've ever used! CVS quoted me $1,200 for a small bottle of medicine -- Third Avenue Apothecary filled it for just $75. The pharmacists here are brilliant, patient, and truly caring. They take the time to explain things clearly over the phone and respond right away. They also deliver -- fast. My meds arrived within an hour, from the Upper East Side all the way downtown. And today, pharmacist, Ruby, went above and beyond. I texted her a medical question unrelated to my prescription, and she actually called me and spoke with me for 20 minutes. Her kindness blew me away. Truly an incredible pharmacy -- I can't recommend them enough! read more

I have been going here for six years and the actual staff in the store are friendly and nice but the lady who picks up the call always seems annoyed like she doesn't even wanna be bothered other than date of birth and if you dare ask her any question she would snap at you in condescending tone and always put you on a long hold. This has been my neighbors experience with them as well and we live a block away from the pharmacy. read more

Fabulous prices, deliver for free. I highly recommend. Beat other pharmacy plans by a mile. . read more

Went to have prescriptions renewed. Told that they "mostly" did dermatology drugs. This is an "Apothecary?"

Convenient location with quick prescription refills and pleasant staff. They also deliver for no extra fee, which is so clutch! I love the cute reusable bags they place my prescriptions in too. read more

consistently cancelled my prescription refills without getting back to me. no accountability. as a customer my only goal was to get my medication delivered and they have chosen to make that basically impossible. i'm hoping it isn't because they have a problem delivering to customers that live in harlem. read more

Excellent service and delivery. Exceptionally so in this day and age. Recommended by dermatologist read more

OMG! These guys are fabulous. They bring back customer service to the not so friendly world of today. Allie (hope I spelled it right) was wonderful. She corrected all my personal information sent by the Dr. Then, worked with my insurance co to make sure all was clear. She called me back a couple of times and finally got my Rx completed. I am so grateful and happy that she was helping me! THANK YOU!!!! read more

My dermatologist sent me here with prescriptions and they're always offering coupons and delivery, which is wonderful! I love their services and they're always great to work with. They're always extremely helpful and even have called to tell me that I should use a different pharmacy to fill something to save money. Love this gem read more

This is best kept secret in filling prescriptions- such a cordial ready to serve team and they deliver! Knowing that Third Avenue Apothecary fills my prescriptions speeds up my healing 10 fold and gives me peace of mind. Thank you guys. read more

UPDATE: I'm moving them up to 3 stars for 1 reason...the owner called me after this review alerted him to my experience, and gave me an earnest and heartfelt apology and let me know he would go above and beyond for me should I choose to use them in the future. That goes a long way if you're running a service-based business. That being said, while I'd love to be able to give them a 5-star review, the fact remains that my experience is still my experience here. Perhaps I will (warily) give them another shot down the road after their kinks have been worked out and addressed. ----- Horrible horrible HORRIBLE. I don't understand all the 5 star reviews here. This place is the most disorganized service I've ever seen. Deliveries don't show up, or get delivered to the wrong apartment #s, or get rescheduled day-of, etc etc. I've had a standing monthly delivery for the same prescription to the same address for 6 months and somehow they manage to screw it up every single time. Not once have they gotten it right, and they said it's a "known issue" that they are working on with their courier service. Really? It's been half a year. I'm done wasting my time calling in and trying to solve your errors 3rd Ave Apothecary. Switching to Capsule. read more

My dermatologist recommended this place to me. At first I was sketical, but it turns out they have awesome service. I got my medication delivered to me within a few hours. They even included a free sample in my bag. Carmen the pharmacist was knowledgeable and friendly. This pharmacy is a great place to get your dermatology products. Highly recommended. read more

I had a very bad experience a couple of months ago when I was about to start a long trip overseas and needed my medication. After that the owner caled me trying to find ways to resolve the problem but it was late for getting my medication before travelling. He acknowledged the mistake and apologized and got personally involved to try to help me. he asked me to give them another opportunity which I did upon my return. He was personally involved in trying to provide a high quality service and deserves credit for his attention and commitment to the client. Carlos Garcia read more

Not a pleasant experience. My prescription was delivered to the incorrect address. I reached out to the pharmacy which said they will try to get in contact with the courier and never called me back. I had to contact them for 2 days straight before I was told they are not responsible for the couriers mistake and I would have to pay for a new refill even though I never received my prescription. Beware if you chose to get your prescriptions delivered! read more

Where Capsule failed, Third Ave went above and beyond to quickly secure medication preapproval from my insurance provider, and to arrange next-day delivery (since I fall slightly outside of their same-day delivery area). Greatly appreciated! read more

Since my last interaction, I have refilled my prescription and had no issues. This time I used their texting option, rather than calling the office, and it was much smoother. They also sent me one of my prescriptions for free as part of COVID-19 relief! That was so kind and thoughtful! read more

Amazing!!!!! My good friend is a dermatologist and brought me here to get some awesome anti-aging skin care products, and I got the best stuff!! The owner was so nice and helpful, and their product selection was incredible! I got face moisturizer with built in sunscreen, and a whole night time regimine to take care of my skin while I sleep! I love this place!! read more

Third Ave Apothecary - Pharmacy Near Me - New York, New York

Unfortunately was unreliable. They 'missed' my prescription that the Dr sent. Had to call them to find out where my prescription is and the person on the phone was rude read more

Had my dermatologist send an RX I needed ASAP here; they were attentive nice and got authorization from my insurance company fast! I was able to get my medication within 30mins! They were also willing to deliver it to me free at my job on the UES! Talk about 5 star service! And the little care package I received was so sweet! Thank you! read more

No delivery of my medicine, nor response to call before 7 pm, text or email. Did not want to use this pharmacy since was out of my area but resident of term practice insisted. They were already talking about a refill and the cost - I was leery - since others have reported no delivery of medicine. Ask your doctor for another option, even if they insist. read more

I love the Third Avenue Apothecary ! They are always there to help and know exactly what I need. And there's the convenience of texting as well when you need to re-fill your prescription. Alli was incredibly helpful for me just today for a prescription that I needed right away. Thanks to everyone at the Third Avenue apothecary and I hope they have a wonderful holiday season read more

My dermatologist recommended Third Ave Apothecary for my new medicine. Within 10 minutes of speaking with my dermatologist, I received a text message from Alli regarding my prescription. Fast response regarding my health insurance and approval, very professional. Can't say how happy I am, I had already paid my bill and Alli text me back stating a coupon was found and they'll be refunding my money. Sure enough the money was credit back to my account. Thumbs up read more

I texted this morning for a refill and got a quick response back from Alli that it was ready the same day. I just picked it up and got a great gift bag along with my order. They do free delivery as well which is such a perk! Great customer service all around! read more

My eye surgeon highly recommended them, they had what I needed & were willing to mail it to my home ASAP, so I gave them a try. I'm nearly 80 & have run my own international business for 60 years, so I really get around & have more than a bit of perspective. They are simply wonderful! The best I have ever dealt with. Every one of the several people I spoke to there had a cordial, helpful attitude, was knowledgeable & answered all my questions. They called back immediately or when requested to, got the meds to me ASAP, which is very important, but the real shock came when I got the bill: HALF what my local druggists would have charged me in my less affluent neighborhood. I'm sticking with them for life (what's left of it...) for anything they can supply. read more

Fabulous service! I filled my first prescription here today, and the pharmacist had it completed in a few hours AND offered the best price for the medication (as it was not covered by my insurance.) Offering free delivery as well. I cannot wait to leave Walgreens for this new find! Good job 3rd Ave Apothecary! read more

Recommended by my dermatologist I was able to fill my prescription for a very expensive medication at a price that defies belief. And not only that, they delivered it to me for free. And the next day! Could not have been happier. For once this European customer will stop whining about American healthcare and cost of medication! read more

Great service at Third Ave Apothecary - especially Ali at the front counter! She was very friendly and prompt. Many thanks for the help!

My dermatologist recommended Third Avenue Apothecary to me. Andrew is by far the nicest person i've met in a long time. Fast and easy service. I will be definitely again. Highly recommend. Thanks again Andrew read more

Recommended by my dermatologist and I could not have been happier with my experience with Third Ave Apothecary! The team was so responsive to my questions, worked around my schedule for the delivery and the courier came straight to the door with my prescriptions - how much more convenient can you get? Very fast and friendly staff and I'm looking forward to filling my prescriptions here in the future! read more

Can't recommend highly enough. Great customer service, quick delivery, excellent prices. Alli was awesome!

Love this place. They made it SUPER EASY. Andrew was fast and made my prescription happen fast with the least amount of cost to me (the consumer!). read more

This pharmacy goes above and beyond. I work in a doctors office and use them regularly. I have called upon them to help patients when no other pharmacy would. They always make things happen and quickly too. Top notch service from all employees every time. They are problem solvers and offer fantastic prices. read more

Top notch service from start to finish. Very responsive and prompt delivery right to my doorstep. I look forward to doing business with them again. read more

Couldn't not be happier with this pharmacy. I paid less and my medication was delivered to my door, in time. Will use it again.

They were so helpful with my insurance and delivery! I was leaving town and Esmeyra made sure to get everything delivered before I left. Amazing service, the best! read more

Amazing customer service. Very nice and professional. They give me a deal on my acne cream which would normally be 80 dollars. Couldn't be happier using this pharmacy. read more

I have nothing but good things to say about this pharmacy. They are quick to answer my questions. They reach out to me promptly. They have friendly, helpful staff. I get my meds delivered in a timely manner. I am glad to have finally found a pharmacy that is consistent and delivers excellent service. read more

My doctor recommended this pharmacy when I moved to the area. They helped get my insurance to cover my medications and kept me in the loop the entire time. AND they delivered to me free, with high-end SkinMedica samples included. Amazing. read more

I was referred to Third Ave Apothecary by my dermatologist and it is 100% THE BEST pharmacy service I've ever received. I get texts with prescription updates (no need for phone calls, no robo calls!) and everything is delivered to my work in discrete packaging. All deliveries are on time and getting my prescription filled has never been easier. Special thanks to Alli from Third Ave for her excellent customer service and responsiveness to my questions. read more