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    CVS Pharmacy

    2.6 (110 reviews)
    Open Open 24 hours
    Updated 1 month ago

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    NOT 24 hours - if you come a bit before 1:30 might end up waiting close to an hour like me
    Sallie D.

    Not sure why pharmacy says open 24 hours when it's closed 1:30-2pm. So if you come close to 1:30 they'll tell you system is down then you'll have to wait around along with 10 other people.

    Exterior
    Ruwan J.

    fairly large CVS for NYC, located near Columbus Circle. most items are on the second floor. there's self-checkout options on both floors. to no fault of their own, CVS has nearly all items on the second floor behind plastic locked barriers on each shelf to prevent thievery. Bravo on defeating crime but you have to wait to get an item by paging a CVS employee. ultimately, i couldn't find the items i was looking for bc of the plastic barriers of doom on the shelves and bc the layout and organization of items kinda suck. ended up going to a CVS where everything isn't locked down and found what i was looking for. while i get it's a no win situation for CVS, but if you have a lot of items to buy...i wouldn't recommend this location. truly another reason why we all can't have nice things.

    Proof of phone calls

    CVS pharmacy's deliveries are extremely unreliable. on Monday 10pm I requested a Rx refill, leaving a voicemail and requesting a call back to confirm the order. I received a text stating that I'd receive a return call "shortly" At 2:13AM CVS called, the phone rang once and they hung up. The same thing happened at 5:57AM. It's now Wednesday 10pm and I still don't have my Rx, I've left another message reminding CVS that I'm going out of town and need the prescription. Two weeks ago I requested another refill, it took 3 phone calls and 3 days before I recieved my delivery. During the 3 days I got numerous texts stating that my Rx was "out for delivery". .

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    23 days ago

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    8 months ago

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    3 years ago

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    2 years ago

    Literally the worst customer service experience ever. said the door to retrieve locked items is broken instead of just getting my items.

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    8 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    Friendly helpful staff. Good selection of products. More relaxed than the CVS a few blocks away on 49th.

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    4 years ago

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    2 years ago

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    7 years ago

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    3 years ago

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    3 years ago

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    Review Highlights - CVS Pharmacy

    CVS and Duane Reade seem to be locked in a war of who can build the biggest mega-pharmacy in the city.

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    CVS Pharmacy

    CVS Pharmacy

    3.1(106 reviews)
    1.2 miMidtown East, Murray Hill
    $$

    You would think with Pepsi being headquartered in New York, it would be a little easier to come by,…read morebut seemingly every restaurant and/or quick stop has Coke. Traveling the streets of New York, I had built up a thirst, and saw there was a CVS close to Grand Central where i was going to be doing a tour, and grabbed a Mtn Dew and a bag of chips for a quick snack. Easy in and easy out. The store seemed clean, and although I didn't encounter any employees as I used the self-checkout, the interactions I saw seemed positive. All and all, thank you, CVS, for having Mtn Dew in stock and available.

    Recently I'd ordered two bottles of Extra Strength Antacid Tablets from CVS, when I had a discount…read morecoupon. Unfortunately their expiration date is just several months from now, and meanwhile each bottle has 250 pills (admittedly the suggested dosage is 3 pills at-a-time, but still....). There's no way we'd consume anywhere near 500 of those pills by their expiration date, so I wanted to exchange them for bottles that have a more reasonable expiration. Today I had to be just one block from this store for a medical appointment, and fortunately there were (only) two bottles available - and their expiration date was *much* more generous. I went to the cashier's counter, and the cashier explained that she needed to have a supervisor handle the exchange (and I'd brought my receipt with me). The shift supervisor was inexplicably *nasty*, and from the very beginning. Meanwhile; she told me she couldn't do an "even exchange" because the flavor was different than the ones I'd purchased (?!) - so she said I'd have to return the ones I'd bought and then purchase the other ones. I told her that I'd used a discount coupon when making the purchase, whereas a "new" purchase would *not* provide the discount. She continued being nasty and suddenly disappeared, and then she *finally* reappeared many minutes later. At that point she told me she'd confirmed with the store manager what she'd told me - but she should have had the courtesy to at least tell me why she was suddenly leaving, and her nastiness was totally inexcusable. Now I'm going to contact the CVS Customer Service Department, but I shouldn't have to waste so much time re: this situation - and most importantly, CVS shouldn't have an employee who's so nasty. (The only reason why I'm giving two stars instead of one is because a very pleasant employee helped me find the location of the pills).

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    CVS Pharmacy - drugstores - Updated May 2026

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