UNRELIABLE. Agreed to do a project and bailed after a month. Commitments don't mean anything I guess. Wasted my time as we've met and communicated about this project for a month and this now puts me back. Besides that, poor communication, takes a couple, sometimes a few days to respond so either is busy or doesn't want to talk to you for whatever reason. Another disappointing landscaper experience. read more

Third Heaven Review This review is long overdue - Third Heaven began two of our projects during COVID-19. Both our projects were completed by July 2023. In March of 2022, our first project with Third Heaven was to lay a concrete pad for an Endless Pool, install the stone skirting and pavers around the pool, along with other details. It was a huge job in which Juan Carlos Marquez and his team had to work with the pool installer/contractor (separate from Third Heaven) who was NOT as dependable and easy to work with as Third Heaven and Juan Carlos. Nevertheless, Juan Carlos was patient and diplomatic as well as efficient and flexible as he met every challenge the job presented. The results were fantastic! In February of 2023, our second project was the landscaping of the rest of our yard. I had a design in mind to which Juan Carlos was very attentive and kindly made suggestions that helped significantly. He was very forthcoming with prices and affordability as well as keeping us informed of material delays. He was also very patient with me as I asked questions and presented ideas about details I hadn't thought about during the planning process. Here are the highlights that would be very important to me if I needed to find a landscaper (which I don't - I'm hooked on Third Heaven Landscaping :)) Dependable and Honest - Juan Carlos, Third Heaven's owner is true to his word. To me this is invaluable when dealing with any professional. I knew what to expect and when to expect it. He is friendly, amicable, diplomatic, considerate, and very dependable. When there were delays, he let me know as soon as he knew. We never heard excuses or felt deceived. The team he had working on our property was also very dependable and professional. Listens - Juan Carlos listened to my plan and offered helpful suggestions. I was never put off if I wanted to do things my way, nor did I feel he resented me "sticking to my guns". He enabled me to appreciate him making points if he thought one of my ideas might not work. However, he was interested in making sure I was happy with the outcome; of which I undeniably delighted!! Good Ideas - Juan Carlos made suggestions that were helpful. For example, I went with a composite bark for ground cover after he brought me some bark samples. The composite really DID look natural and was considerably less expensive. Also, I had some stepping- stones from my yard that I wanted to use in my rose garden - but couldn't figure out the layout. One of the Third Heaven team members laid them out perfectly. Putting lights in our patio and pool steps was also a brilliant suggestion. I am especially grateful when I have to go out and check on things after dark - much safer than a flashlight and so much prettier! There were a lot of little details which the Third Heaven team and Juan Carlos enhanced the aesthetics of my garden. Accommodates Schedules - Juan Carlos worked with and around COVID-19 and contractor issues, our work schedules, personal events, and travel schedules. He did all that he could to make sure that we were comfortable with what was on the schedule. Follows Up - In all things, Juan Carlos followed up on all arrangements and contract obligations. We appreciate that he did many check-ins to make sure we were happy with the finished project. In closing, we HIGHLY recommend Third Heaven Landscaping and are very happy with their expertise, dependability and being as kind and accommodating to us during our landscaping projects. We truly feel that Juan Carlos Marquez and Third Heaven Landscaping went above and beyond our expectations. read more

My husband and I purchased a home that needed extensive updates to its landscaping. The yard needed astroturf, flower beds, retaining walls, fencing, and stone work. Upon looking on multiple websites and platforms for a landscaping company in the Monterey area, I found Third Heaven Landscape and reached out for a quote. The owner, Juan Carlos, was quick to respond, fast to give a quote and provided computer renderings of our ideas. We decided to move forward with Third Heaven Landscape and proceeded to have the best experience possible with a contractor to date. From start to finish, the team was superb. Even the neighbors commented on their work ethic and were impressed with how they cleaned the job site daily. We're extremely pleased with the entire process. If you're looking for an honest hard working team to assist you with your landscaping needs, look no further. Five star company. Give them a call. read more

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Juan Carlos just finished a complete overhaul of my yard and driveway. I figured since I'm stuck at home for forever, let me enjoy it inside and out! He listened to me. Helped me stay within my budget. Designed it perfectly (I am a city girl and incapable of thinking on the outside) and I cannot be happier. read more

Third Heaven Landscape - Before and after. - Landscaping Near Me - Sand City, California

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We are so happy with the work Juan Carlos and his team did for us. We hired them to do hardscaping for our new build home that was originally all sand--a blank canvas. Juan Carlos was the most responsive contractor I've ever worked with, available by email, phone, and text whenever we had questions. He listened to our design ideas and created multiple 3-D renderings with different options. Although it came out above our original budget, we was very transparent with pricing throughout the whole process. His team was incredibly precise, hardworking and professional. I highly recommend Third Heaven!! read more

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I think the biggest complement you can give someone is referring them to your friends and that's what my wife and I have been doing. Third Heaven was the best experience we could ever hope for. Juan was professional and caring throughout the whole process. He listened to our likes and goals and came up with great designs for both our front and back yards. Our neighbors and friends that have seen our yards love it. His team did a great job and were professional, polite and clean. Juan was very open to our ideas and changes and provided his advice when appropriate. Even though he wasn't there everyday he checked in on us and made us feel like he was aware of the progress and was quick to respond to our needs or questions. Bottom line is we got amazing front and back yards that we really enjoy and appreciate. You don't have to use Juan for your landscape but you should at least talk to him and hear him out. The difference in your experience could be like (Third) heaven or hell. read more

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I can't say enough good things about Juan Carlos - responsive, knowledgeable, honest. He's busy, but makes time for you. Everyone should seriously consider hiring him and I'm most grateful for the time he spent explaining in detail every aspect of our project with reference to pictures of other projects, etc., etc. read more

Third Heaven helped us make our front of our house look like our dream. They increased the width of our driveway to allow for us to safely get in and out of our vehicles. They fixed our water lines that we no longer needed cause we went to turf in our front yard and added landscape lighting. They were always professional and Juan always had an open line of communication. They had done some of our neighbor houses and their work is spot on. read more

Pretty impressive... I messaged in the morning, got Juan come out early afternoon and had estimate by the end of the day. Work started and done in next two days. Nice owner, very nice work, I love looking outside of my window again lol! Highly recommend read more

We are working with Juan Carlos right now on a total remodel of our yard's vegetation and irrigation. He's honest, creative, and LISTENS to what I say. If what I want doesn't coincide with my goals of having a pollinator-sensitive and water-conserving yard, he tells me why, and offers alternatives. I feel like we've found a real gem! read more

I can't say enough about Juan Carlos and his team from Third Heaven Landscape. Juan Carlos is immediately responsive and always on time. He takes the time to listen and find the way to create what the customer wants. He is very honest about wether your ideas will work or not, and if not, finds an alternative solution. He stays within budget and works hard to find quality plants and materials. They have installed gopher cages around the root bases of every plant and tree, along with quality drip irrigation. His team work very hard and consistently stay on the job until it is complete. They leave everything clean and neat at the end of each day. We were so happy after our garden transformation that we have hired them to maintain our yard on a regular basis. Many of our neighbors have used them to landscape their yards also. It's not unusual to see Third Heaven trucks going house to house here. I can't speak highly enough of Third Heaven Landscape. read more