This was my first visit to a dentist in over 2 years It was…read morerecommended by a friend I was so happy with them I have 2 more appointments booked already Very pleasant and modern Everyone is very nice and best of all no lectures Open on Weekends!!!!!!!!!!!!!

Dr. Karkanis is great! My husband and I got him as our dentist when we lived in Yaletown, and now…read morewe drive out from the suburbs to him because he's the best! No pain or discomfort with him for fillings and/or procedures and no extra costs and unnecessary treatments like what we have experienced with previous dentists. His fillings also last and according to his hygienist "are the best they've seen in [their] practice". They're so nice and accommodating when we have to drag our kids along and are open weekends! 100% recommend him!

By far the best dentist experience I've had in my life. Everyone is very friendly and professional…read more The office looks quite different from other dentist offices that go for the sterile white look. They managed to achieve character without sacrificing any look of cleanliness. They are extremely knowledgeable and very caring of your issues. After moving from Mount Pleasant to Downtown, it's the only business that will get me to do the trip over there. Even with all of the dentist offices close to where I live and work.

I don't like that their fees are approximately 10% above the BC Dental Association fee guide. 10%…read morebecomes a significant expense when you have a lot of dental work to be done. I've also found their process frustrating, with multiple consultations, difficulty booking appointments, and a feeling that I'm getting the runaround or that I'm just a walking invoice. For example, I booked an appointment for a cleaning, only to be told that they could only fit me in for half a cleaning and that I would need to book the second half months later. Who only books a half cleaning? What a waste of my time! Now I have to book two afternoons off work. Also, after my new patient exam at Hastings, I was referred to their Broadway location regarding a couple of teeth (possible root canal). At that appointment, I was told I could also get a second opinion at a completely different location if I wanted one. I was confused - just give me the root canal. Why did the original dentist at Hasting (who is the Owner by the way) refer me to Broadway, where I was told I could get a second opinion somewhere else? Why doesn't the Owner have the expertise to tell me these things? I've now seen three different dentists over the period of a few months. So, needless to say, I'm not loving the lack of consistency. Anyway, I am frustrated because I've been taking time off work for appointments that don't always result in a clear decision or completed treatment, and I continually have to book another appointment for something else. My insurance coverage for the year is running out, and I still need a root canal, which I might not have enough coverage to pay for because of their inefficiency. That said, I do feel their staff provides good-quality work. I've had one half clearing and one filling done, and from what I can tell, it was done well. As for the environment, some people may appreciate the concrete, minimalist design of the office, but I find it cold and impersonal. Because it concrete building, concrete floors and walls, the office is loud. You hear drilling and all kinds of sounds happening around the office. It's just very buzzy and echo-y, which doesn't make for a relaxing dental experience. What this all boils down to is that I am now looking for a new dentist. I don't want to keep giving this dental office my time and money because I disagree with how they run their business.

I was lucky enough to find this dental office a few years ago. It is a beautiful very modern office…read moreand you feel very comfortable and treated with kindness and dignity. Dr. Poulad is amazing. I wasn't born with great teeth and have had a lot of issues over the years. He is always very attentive and explains everything he is doing. Victoria, Jaymie and all the staff are very kind. When Dr. Poulad was away from the office I have seen both Dr. Beckie and Dr. Pidzarko and they are very nice as well. I have referred others to this dental office and they are equally as happy to have found a great dental office. Thanks to you all. Happy 2024 Christina Smith

I have been trying to find a dental office that my toddler would feel confident in. I have tried a…read morecouple different ones including a paediatric dental office and none have been close to how amazing ocean dental was!! So impressed. The dentist, Dr Poulad, and dental assistant, Alanna, made my son feel comfortable and at ease (truly a hard task.. ask any toddler mom) and even made him LAUGH - thank you soo much. I'll be switching to this dental office as well after my experience here.

Not going to lie, the hygienists are great, dentist not so much. Has little patience, an attitude…read moreof sorts, and didn't explain things very well.

This was quite possibly the best experience of a dental practice I have ever been to…read more My initial greeting from the receptionist was a sign of a great place and my visit only got better. The dentist, assistant and hygienist were delightful and informative putting this patient at ease. I could not recommend this place highly enough! Thanks!

I've been here for 2 visits including today, and it's been a great experience so far. I had Dr…read more Tammy to help me for first visit with check-up, cleaning and 2 fillings. I'm not very sure if there's any price difference though, but Dr.Tammy has been professional and very attentive. Also she speaks good command of English, so when I have questions she's always willing to answer. I get always get scared at dental visits, but she said to tell her if something is hurting/ uncomfortable. I felt hurt when I open my mouth for too long; she even massaged my joint that made me feel better. Even her staffs are attentive and helpful too. Plus this clinic isn't too far from home.

i've been going to All Smiles Dental for years... ~6 years. Dr. Au is my primary dentist, he's so…read morenice and professional. He made my extraction, fillings, crown, etc. (yeah i don't have the best teeth..) seems easy, quick and painless. the teams are nice and friendly too. regarding the place, it's okay... it does not have fancy look from outside, but inside they have cool instrument and technology (their dental chair has massager... :O ) and the place is clean, on top of that you will get good service from the team. in summary, i highly recommend all smiles dental.

Dr. Benson Fung, his colleagues and staff are professional, progressive, patient and prompt…read more My family and I have had numerous procedures performed at Vancouver Dental at Victoria & 54th, and have always been impressed with the level of skill and expertise backed up with the most advanced dentistry technology. Procedures we have undergone have always been thoroughly explained and justified with alternatives offered if appropriate. All our questions are acknowledged and answered patiently. We have never felt rushed or pressured. Vancouver Dental also accommodates patients with convenient hours and weekend appointments. When you arrive for your appointment, you get the impression everyone involved happy to see you and has your best outcomes at heart. Within minutes you're in the chair, no languishing in the waiting room.

I strongly regret choosing this dental office. My experience was extremely frustrating and…read morecompletely unacceptable. Before even booking my appointment, I specifically asked about the cost because my financial situation was important to me. I clearly asked whether my insurance would cover the treatment. I was told that my insurance would cover 80% and that I would only be responsible for the remaining 20%. Based on that information, I agreed to proceed with the treatment. Then, several months later, I received a letter saying that I owed an additional $120. I went to the office to discuss this because I had specifically asked about the coverage before receiving the treatment. Instead of taking responsibility and trying to resolve the situation, the manager, Ellen, basically told me that they had many new employees, the employee who gave me the information apparently didn't know what they were doing, that person is now in Toronto, and I still have to pay the $128.80 That is completely unacceptable. If I had known from the beginning that I might have to pay this amount, I would have made a different decision. That is exactly why I asked about the insurance coverage BEFORE booking the appointment. I did my part by asking in advance. If your staff gives a patient incorrect information, the patient should not be expected to pay months later because of the office's mistake. And unfortunately, my husband's experience with this office was also very disappointing. He had a filling done there and was not satisfied with the result at all. His tooth continued to hurt and, according to him, the pain was even worse after the treatment, yet the dentist did not take responsibility for the situation. There is another issue that I find extremely concerning: privacy and patient confidentiality. The office called my husband and said that one of us had a dental appointment but they were not sure whether it was him or me because their system was apparently mixed up. A dental office should have accurate patient records and should handle patient information with the utmost care. Mixing up patients' information and then calling the wrong person about an appointment is extremely concerning. I have documentation supporting everything I am describing here, including the communications regarding the insurance and the amount they later demanded. Overall, this has been one of the most frustrating experiences I've had with a dental office. Poor communication, incorrect information about insurance, lack of accountability, an unsatisfactory dental treatment experience, and serious concerns about how patient information is handled. I would not recommend this dental office based on my experience. Before getting any treatment here, I strongly recommend getting everything in writing, especially what your insurance will cover and exactly what you will be expected to pay.

I have been going to this office for many years, as have my husband and children. Our primary…read moredentist is Dr. Ma and all 4 of us can't say enough about how fantastic she is. Our family works with 2 hygienists for cleanings, Viktoriya and Kelly, both are top notch and work with extreme attention to detail! I have recently completed phase 1 of a tooth implant process. It happens to be one of my very front teeth and you can imagine how vulnerable that might make you feel. Dr. Kwong is the dental surgeon that did the procedure and I was nothing less than blown away at how easy and painless it all was. I experienced virtually no pain during or after the procedure. There was very little swelling and absolutely no bruising. At the moment I am fitted with a temporary tooth as the grafting takes place, I will get my permanent implant in July. I'd say he is extremely good at what he does. And I would also have to mention the women who run administration, Michelle and Karolina. Awesomely competent and well organized, super friendly too. As is everyone in the office! Karolina was also the assistant during my implant surgery and she was fantastic! This is an office that runs top to bottom like a high end and well oiled machine. We are big fans!

I am new to this Dental Centre. We were recommended by a close family friend and my husband has…read moregone there since he was a teenager. As an understatement, I really do NOT like dentists. I've had bad experiences as a kid/teenager. For weeks, and hours leading up to the appointment, I was getting anxiety and my husband reassured me I was in good hands. My first experience was with the front desk, and the young ladies were lovely and genuine. They had my insurance set up; I didn't need to lift a finger. In LESS THAN 12 hours I got my return from Sunlife (benefits company). It was so simple and quick! The actual office is state of the art, quick, and effective. Everything including X-rays are shown up on LCD TVs in front of you so you know what the dentists plan on fixing or improving. I had Kelly as my dental hygenist. She was kind, relatable, understanding, and empathetic. Did I mention she has a great sense of humour? She was professional and made me feel super comfortable. She demonstrates a true passion for her role and her attention to detail was impeccable. She also explained what plaque and tartar was and how it could impact teeth and gums. During the cleaning process I was fighting to stay awake! I was so relaxed I could have taken a nap! She gave me the remote to the TV and I watched TV and relaxed while she did her thing. Normally I would be gripping the edge of the chair in fear. Dr. Ma is very friendly and understanding. She has a great sense of humour and does her best to make her patients feel welcome. You can also see the openness she has with the hygienists and the sense of partnership they share. The experience from beginning to end has really reduced my fear of dentists and have already booked future appointments with anticipation. I am young and wanting to protect my teeth for decades to come. They have really changed my view of someone putting hands and loud gadgets in my face. Oh, and as a first patient they give you a welcome PINEAPPLE. A real pineapple. The fruit, as a welcome gift!!! Thanks! I'll be back for YEARS and will recommend ALL friends and family. :)

My wife went here not me which is why I didn't give it a one, however I got front row seats to the…read morereason behind the rating (And let me state that the girl I spoke to over the phone was quite nice): -1st this place seems incredibly busy, especially if your looking for a weekend booking you could be waiting for 2-3 months. -My wife was charged 40% over the estimate. A few dollars..pfft whatever, but this was far from a few dollars. -They only did half a cleaning...HALF, then told her she had to book another appointment for the other half?? "They didn't have time on her first booking"?? Get ready for ANOTHER payment. Neither I or my wife have EVER had to go for two sessions for a cleaning & x-rays. Nor have I ever heard of this.. -An email she received in response to a query about the price was a little patronizing and that was the final nail in the coffin for her.. The short story: She's a masters student & we are both covered by her plan. Even with the coverage Alma is still quite expensive, and the estimates are quite inaccurate as is the process once you get there. I will now pay 1/3 of what she might have paid for the EXACT same thing at Kingsgate Dental & the estimates are always within a few dollars as well. The waits are also 1/3 compared to Alma (they also open on the occasional Sunday). Alma should also get someone else to reply to customer service emails lol. The bright side..?? The bottom half of her mouth is pretty clean :)

Dentists get a bad wrap. Why? Because we are scared of them…read moreas kids, and it just sticks. Kinda like Polident. Well, have no fear, cause Alma Dental is here. For your most important part of your body. Well... one of them at least. One of the hygienists hums a lovely little ditty throughout most of the cleaning and I gotta admit. It's kind of relaxing. They are under the UBC extended health plan here, so it is quite cheap to keep your smile looking like a million bucks if you are a student. I paid around $25 last visit. I gotta say that for the dreaded dentist visit, this place is nearly as good as it gets. Perhaps if they offered laughing gas in the waiting room I would give em 5 happy/dizzy stars.