In short: if you are in Palm Springs / the Coachella Valley area and reading this while having just…read moreexperienced a flood, forget any other "big name" flood response crew. You are not going to find a better team than this. Dan's team is exceptionally skilled, organized, respectful and most importantly FAST- and I wish I'd found them sooner! Full review: When our tenants called about a flood at our rental property in Palm Springs, I panicked and did what I thought was the "safe" move: I hired a big-name local flood response company with decent (but not amazing) reviews. Six days later, the house was somehow still damp. Progress felt slow, and even my insurance adjuster strongly suggested that I do my research when choosing the company to do the repairs once the house was actually dry. I knew I didn't want that first company doing the actual repairs. I turned to Yelp looking for someone who could move fast, work cleanly, and understand the insurance process; someone who could get the job done with attention to detail, given how much attention we'd put into our home initially, but somebody who could work super, super fast. I thought I'd message AVA Flood Restoration and just get a second opinion on how the drying was going. I was on my way out to dinner and Dan (the owner) said he could come over later that night. I was already impressed, but wanted to wait and see what he'd say. Dan came over right at 9pm as promised. He told me that for a house of our size it simply didn't have the right amount of dryers, and that the house should have already been dry given it had been six days. He told me he had a team ready to go that night if needed, but that either way, he could assure me he could work with speed and attention to detail, and had experience with other homes where design was a key element. I slept on it, and the next morning, fired the other company and hired Dan. He took over from the other company right away, brought in about double the number of dryers, and was candid that the prior team had cut corners. That transparency was a huge deal because at that point I just wanted the truth and a clear plan. He handled explaining what had happened to my insurance company so insurance could just pay his team directly rather than me having to act as a middleman. From there, the pace and organization were night and day. Beyond drying, Dan's foreman, Kody, led the rebuild and he's genuinely skilled. New flooring, drywall, electrical and plumbing repairs, cabinets, paint... the whole scope. The crew was also incredibly consistent: they were there every day between 7-8am, and if I had questions they took the time to explain what was happening and why. The #1 reason I'd recommend Dan is communication. I'm a millennial, communication is everything to me. Dan is truly next-level. He responds to everything, is always a phone call away day or night, and he texts frequent updates so you're never left wondering what's going on. A lot of contractors say they communicate well. Dan actually does. Three weeks later, our house was back together and our tenants were back in, honestly better than ever. They made a pretty awful experience as good as it could have been - an enormous thank you to all of you: Dan, Kody, Mike, Derek - while we hope we never have a flood again, if we ever do need a contractor for other work, we absolutely know who to call. By contrast, our neighbors up the street had a similar pipe burst a year prior, and it took them six months to get back to normal dealing with other slower contractors who just didn't prioritize them. If you're dealing with flood damage and need someone who will show up, follow through, and move with urgency, Dan and AVA Flood Restoration are the real deal.

Very professional, easy and quick communication. They went above and beyond to help during a…read moredifficult time for the family. I would highly recommend! They restored the master bedroom, moved the furniture, cleaned the floors and walls, installed new carpet. The room is in perfect shape now. Dan responded immediately every time I reached out to him. Thus company will get the job done.

Can't say if they are competent or not. I had a small drywall repair scheduled but the company…read morecanceled it due to another job running into my scheduled time. Understandable, so we rescheduled for the following week. I didn't want to wait and the weather was bad, so I found myself sanding and texturing the repair. However, I do have another job and told them so. Never heard back.

First time using this company for my rental repairs in Palm Springs and they do amazing work. They…read moreprofessionally painted my entire unit, remodeled a bathroom and painted my kitchen cabinets from brown to white. They are honest, do clean work and finish on time. Victor is the man and I will refer him & his company to everyone. Peter

Tony, You and Andrew…read moreare an outstanding team. Andrew's communication truly gave me peace of mind throughout the process. Tony, you're the man You both provided no stress at all, and I sincerely thank you. This company is Licensed and care about budgets (straight forward) with the cost. They care more about the HOA and appearance overall. I'm satisfied overall thank you!

Tony and crew were great. Painted four rooms and a hallway, including the ceilings and drywall…read morerepair. I was offsite. He followed up every day including videos. Done in less than 3 Days. Place came out amazing. Highly recommend.

We suffered serious monetary damages due to this company's unprofessionalism. They committed to do…read morea garage conversion on our vacation rental home, we signed a contract with them and gave them a deposit. We blocked our calendar for 6 weeks and waited for 4 months for them to be available for the work to begin. Two weeks before the work was supposed to start, after confirming multiple times that everything was on track, they canceled the job. Just said they couldn't do it, that's it. We were left with 6 weeks of lost revenue, unable to find another contractor. Not to mention, months of lost time. If you want a reliable contractor, D&R Select is not the way to go.

Kitchen was flooded. Needed to reconstruct and replace cabinets and painting. Quick response and…read moreprofessional service. went above and beyond to get the kitchen back to operating .

Robert and his team are amazing!!! My porcelain tile floors hadn't been deep cleaned since I moved…read morein 5 years ago, and it showed. After my deep clean, the grout went from black to light gray. They did a fantastic job, and were polite and respectful. Definitely exceeded my expectations!

I've known Platinum Restoration and Robert for many years. Robert and his team are always reliable,…read morefair and effective. When they were done, our condo looked the same as when the tile was installed. So thankful for their skill and professionalism. Quit looking for a company that's better or cheaper. Book them now.

If you are looking for a quality handyman. Bryce is top notch. He is responsive and even more so…read morereasonably priced and does amazing work with such care. So glad to find our handyman for ongoing projects. You won't go wrong with Bryce and his amazing work

Really happy with the work that was done. It is exactly what i wanted. He showed up on time,…read moreeveryday. No headaches no problems. Glad i found and chose THE GUY HANDYMAN SERVICES. Next time i need renovations done i know who im calling...

I don't think he actually really inspected anything. Days after we moved in we kept hearing…read moreactivity in the attic. Had a rodent business person come to check. Piles of rodent droppings everywhere. But importantly right by the attic entry. I called Jerry up to ask why there was no entry's in the report, "I'm not qualified to notate pest control situations as I'm NOT a Licensed pest control professional"!!! Hire at your own risk. Side Note. My realtor works out of the area so maybe Jerry tries harder when referred by a local agent. His report is 40 pages of legal non liability boilerplate verbiage and maybe a page or 2 of non critical visual notations. His fee was small compared to the amount it cost us to repair the things he either missed or wasn't qualified to notate. Unfortunately a Zero Star isn't an option

Booked a week out after a phone call with Jerry explaining my preference was to have him walk the…read moreflat roof. After inquiring about moving our appointment back an hour, he took this as a cancelation and failed to communicate until an hour before our scheduled appointment. Despite the confusion, Jerry came out to the house but didn't bring the right size ladder. We rescheduled for the following day and Jerry left. 5 minutes later, he called me saying he didn't think this was a "good fit" and proceeded to cancel (again) despite my willingness to use a drone. This left us scrambling to find another inspector before our inspection period closed. As an Engineer and builder myself, anyone that tells you a drone can do as good a job and is not willing to walk a flat roof is not thorough enough. Very unprofessional.

I hired Joe to do some odd jobs in my house. I recommended him to my neighbor…read more She paid him in full for the whole job at her house. He has never returned to complete the job. I need some more odd jobs to be done at my house but I'm not sure if I should call Joe if he won't finish the work at my friend's house. The 5 stars are for the work at my house, not for the work at her house.

This is all incorrect. Your technician never requested I put my dogs away and secondly, the dog…read morethat bit him wasn't a Doberman pincher. That's how I know you are just making all this stuff up to make yourself look good. Your wife had promised one thing and I think that either your tech didn't wanna go back or couldn't both go back for other reasons and use as that as an excuse. I asked him if he was ok after my dog bit him, he stated he was OK.