They did a wonderful job for us when my dad passed away! They were so kind, when I called other…read morefuneral homes, they sounded like used car salesmen. But when I called Trinity Funeral home, they were so kind and helpful. So I decided to go with them and I'm so glad I did! We were across the country so we really had to trust them. I'm so glad we did!

the people were great and my family loved the service also my brother look great ,and they allow us…read moreto use their kitchen to feed the people we had.

I have been waiting for the outcome of my dads stone it had paid off since July 2025 and still…read morenothing and we are in Match 2026 yes contact was signed back on October 2025 but yet no stone yet. I see others are being processed way after my dads passing just want his stone already.

Worst Customer Service experience ever called to just make a payment, receptionist was very rude…read moreand unhelpful due to not having an account number, and language barrier was definitely an issue. I had to hang up from Frustration that I felt I was speaking another language when I was SPEAKING ENGLISH. Called an hour later with no account number was helped with no hesitation and she even helped me set up my Bill PAY online so I never have to feel that way again. Tip of advice if you're not wanting to help a customer out don't answer the phone. Speaking English isn't a crime.

I called a few days before Mother's Day to see if I could get some flowers placed on my mother's…read moregrave, and I was very pleased with the results. I live five hours away, and I don't get down there very often. Ramona was very helpful in getting me set up with a plan to have flowers put on her grave four times a year. She made it easy, got the flowers put out within 24 hours, and sent me a photo. I'm delighted.

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.

My mom passed 9/29/22. My father, myself and my sister went to Heavenly Grace. They paired us…read morewith Dr. Garza. This woman must be new to funeral business. Dad had purchased a plan from Heavenly Grace for 1 spot with 1 interment , opening & closing and liner and paid for it in advanced. Dr. Garza looked up our contract. The contract has non of that in there. When we asked where the lady that had sold us the plan she no longer worked for them. Therefore my dad would have to pay an additional $2785 to open the grave, close the grave. At that I proceeded to head to the La Féria Post Office. Bought 3 money orders. Took them back to the funeral home. Dr. Garza had no idea how to run the check scanner. At this point we were all pretty frustrated with her. We got our receipt and as we were getting up to leave, my dad told Dr. GARZA "that's all correct. Nothing else is needed?" Dr. Garza assured my dad nothing else would be needed. LIED!!!!LIED!!! LIAR!! Day of the Rosary about 2pm. Dr. Garza calls me and says she forgot to charge for the grave liner. I ask how much she says $700. Told her my dad was not gonna be happy and that I would call her right back. Pull my dad away from my mothers coffin to tell to please not get pissed off. Well, he did. I place the call back to Dr. Garza. She said, "Martin, I didn't know..". My dad was so upset. I left the funeral home to get another money order. I go back to Heavenly Grace and go in and ask to speak to a supervisor. We spoke she said she look into what has happened. I told her I don't want Dr. Garza any where near the family or my mother's burial. They did honor my wishes about that.

We recently had these people host a memorial and funeral service for a family member. The staff on…read moresite during the memorial service seemed to be bothered having us there and could not wait for us to leave. Every question we asked or accomodation we asked for seemed to be a bother to them. No staff member even took the time to help welcome our guests and point them in the right direction. We had to do it all ourselves. The layout of the place is horrible. You can not step out of the chapel without having to walk directly betweeen the audience and the casket, distruptig the entire service. An inadequate amount of parking made the experience even worse for our guests. This poor level of planning says it all. I'm not sure why they are in this business.