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Dayton, OH

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Thomas & Galbraith Heating Cooling & Plumbing

4.5 (2 reviews)

Services - Thomas & Galbraith Heating Cooling & Plumbing

Plumbing inspection

Air duct cleaning

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Extreme Heating & Air Conditioning

Extreme Heating & Air Conditioning

4.3
(19 reviews)

The annual service for my A/C was very thorough, and during the technician's visit, they checked…read morethe furnace and discovered a cracked heat exchanger that might have existed since the severe winter of 2025-26. I promptly arranged for repairs, as I occasionally use the furnace on cooler nights, even when daytime temperatures don't require it. Unfortunately, the first appointment was canceled at the last minute, and the second appointment couldn't be completed because the new heat exchanger arrived damaged, necessitating a reorder. Additionally, I was overcharged for cleaning the blower, which wasn't performed due to the heat exchanger issue. I'm still awaiting a refund and am uncertain about when the furnace repairs will be finished. This situation could have been managed more effectively, and I hope everything gets resolved soon. I will post an update when everything is completed as requested.

My wife and I are both in our sixties and contracted with Extreme Heating and Air in July to…read moreinstall a mini split system in our family room. My wife has asthma and other breathing issues as well as an aneurism. This unit was supposed to help alleviate her breathing issues on very hot and/or cold days. This has been nothing short of a fiasco. Minutes after the technician left, it began leaking water all over the floor. The tech 'forgot' to check the drain hose and had to come back out to repair it within hours. Only days later, we had to call them back out because it ceased to cool during one of the hottest days of the year. After sending multiple technicians, it was determined that all the coolant had leaked out because of an improper flange installation on the outside unit. The next issue was a faulty flange on the inside unit which, again, leaked coolant. After that repair, it still has failed to work, this time when we tried to heat the room during the recent cold spells. Same story, no coolant, only this time supposedly a manufacturing defect. After six months of this, I'm still waiting for some kind of resolution. After weeks of inquiries as to the status of the repairs/replacement, I can't get them to return my phone calls despite repeated promises to do so.

Stanley Steemer

Stanley Steemer

5.0
(1 review)

I am not a new Stanley Steemer customer, but this was my first booking while living in this area…read more This Troy Ohio location exceeded my expectations - and my expectations were high based on previous work from other SS locations. The only, and I mean only area I would recommend improvement is their booking application. Even if you book online, you must call to change the appointment. Each franchise, I'm sure, has zero control over how the website works and integrates to them locally - so this is really scraping for a criticism. I gave them 5 starts for good reason - great value, outstanding service, and great results. I booked a carpet cleaning for 4 bedrooms on the app; which is very easy to use and understand the cost - I chose "deodorize" for the room where there is a pet and standard cleaning for all 4 rooms. A great value at a little over $50/room on average - and the appointment took about an hour or so. ($169/4 rooms plus $25 for 1 room plus 7% sales tax) Great results and the technician did a great job communicating during the walk-through and performed exceptionally well. I highly recommend Stanley Steemer and will be booking them again. Tips: 1) select a service day when you have some flexibility. You will be given a "day of" appointment and booked for morning or afternoon the day prior. The team will call you when they are heading to your location (10-15 minutes notice in my case). You will not want to be hosting an event or party that same evening - if cleaning to prepare for a function at your home, book at least 3 days beforehand. I would suggest the week prior. 2) clear the path to the rooms you plan to have serviced. The technician will need to connect to your water line. There was zero mess from the hose extending from my front door, down 30' of hallway to the bedrooms. 3) in the rooms, clear as much of the floor area as possible - it's alright to let furniture remain, but I do not recommend moving the furniture for the cleaning during the application and also would suggest you not put furniture back in place or move any furniture onto treated areas for 1-2 days after the appointment. 3) immediately upon completion, your carpeting will still be a bit damp - walking on it is fine, but I'd suggest removing shoes and socks and allow cleaned areas to air dry and if you selected the "deodorize" treatment, plan to let the room air dry for 1-2 days without any fans or other air movement. The rooms which were only cleaned dried quickly - within 5-6 hours 80% dry, and nearly 100% dry by the next morning. 4) if you have pets - secure them during the appointment. Your access to the home will need to remain open a bit to allow the equipment to continue from your water source to the locations being cleaned. We put our cat in her tent when we got the "I'll be there in 10 minutes" phone call.

From the owner: Stanley Steemer proudly provides professional cleaning services in Troy, OH and surrounding…read morecommunities. Since our start in 1947, Stanley Steemer has served homes and businesses across the nation, trusted by generations to clean your carpet, upholstery, air ducts, hardwood, tile and grout, area rugs, and more. Stanley Steemer technicians are professionally trained and certified to deep clean your space using powerful, proprietary equipment, our proven and reliable process, and family-safe cleaning solutions. Best of all, we make it easy to schedule a cleaning with our online instant quote tool and 24/7 availability. Call or visit our website to book your cleaning with Stanley Steemer today!

Choice Comfort Services

Choice Comfort Services

3.9
(7 reviews)

Choice Comfort has been handling all our HVAC needs for more than 6 years. They continue to…read moreimpress. W ehad an insurance loss and needed a quote for repairs. I made a call and literally 12 minutes kater, they were here. Friendly, knowledgeable, and focused on building a business relationship vs selling you something you don't need. The staff is always friendly and helpful. Highly recommend.

Horrible experience. The owner and Gm and Technicians prey on the elderly. They came out to replace…read morea flame ignitor after I had already diagnosed the problem, had the furnace opened up for the technician. While I was at work the technician convinced my Mother that a 24 dollar part replacement would cost 450$ and on top of that charged a diagnostic fee and service call fee. I called for explanation and to complain. I was told they pretty much just talk whoever it is they are taking advantage of into this outrageous price. Though my mom thought he quoted her 40 something dollars for the part. On top of that it took him 1hour and 20 mins or so to replace the part with a generic ignitor which required 2 little screws and 2 wire nuts to replace. The owner pretends to be caring but they only care about their bottom line. Don't use this company unless you like getting ripped off. He tried to justify it by saying since his techs carry the part on hand even though it's a 15 dollar knock off that doesn't even bolt down correctly. Funny thing, customer service and Gm refused to settle for a 200 dollar refund and so I asked for them to come and remove the part and refund my money to which the Gm said that's gonna cost them more money to do that! Are you kidding??? And then has The owner of this God Forsaken business to call me to tell me that he would have just refunded me all the money and I keep the repair.. lol but instead pretended that I shouldn't have been upset in the first place so therefore he wasn't gonna do the right thing. We all know where people like this go. I feel bad for whoever raised him.

Thomas & Galbraith Heating Cooling & Plumbing - hvac - Updated July 2026

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