We rented a cottage in Wellfleet from July 27 - August 3, 2024 through Kinlin Grover in Wellfleet,…read moreMA (275 Kendrick Ave. #18 Reservation # 51190). The cottage stunk like mold and we found the place to be filthy. The 4 fans were covered in black dirt and mold, the coffee maker was dirty and also had mold in it, the slider had mold on it and there were fruit flies all over the only cutting board in the kitchen. The bureau drawers also smelled moldy, though I didn't see any mold like I had in the other areas. Additionally, the oven had leftover particles of food in it, the couch cover was dirty (hair and crumbs), and there were crumbs all over the floor as well as under the glass top of the coffee table. One of the lights in the bedroom didn't work and there was medical gauze with dirt wrapped around the light switch. One of the windows in the back bedroom was also broken and wouldn't stay open. I have pictures of most of this. As for basic amenities, there was no hand soap, blowdryer (as advertised), bathmat or cookie sheet. The television, while we could turn it on, not a single remote worked and therefore the television was useless. We tried changing out the batteries but still nothing worked. The worst part was that the door was impossible to lock/unlock from the outside. We told Kinlin about this and our concerns that we had to leave the place unlocked with our valuables inside. They did not attempt to fix the lock, only added WD40. It was broken the entire time of our stay. Unacceptable. Upon our initial request to Kinlin Grover to have the cottage cleaned they said they would have to check with the cottage owner the following day. We asked they send someone over urgently since the cottage had mold and it was a health concern. They sent someone over that evening. When the cleaning person arrived she said, its fruit fly season in the Cape and that mold "never killed anyone." She said this is just how it was in the Cape and condescendingly laughed and said, "you're not from around here are you?" The next day we went to Kinlin Grover to ask about hand soap and a few other items. Again, they said it was up to the owner to provide hand soap, not them. Yet they are the ones who collected money from us. They told us to text them about the other missing items, some of which (fans, cookie sheet and blow dryer) they brought over later in the week. I asked them to compensate us fairly for the issues we had. Once again they said they would need to talk to the owner. That was on Wednesday. Once we checked out on Saturday I followed up with them again, asking them what the resolution was and they never responded. As someone who owns a year round rental and works through an Agency to manage the rentals I know how completely unacceptable this is. I would be horrified if my rental company treated my renters in this unprofessional manner. Kinlin Grover is unwilling to provide any reasonable compensation for the countless health concerns and inconveniences we experienced during our vacation. They took our $4,000 and claimed zero responsibility for any of the above mentioned issues. I'm looking for action to be taken against Kinlin Grover and have attached some photos. I have a few more if required.

We rented a "condo" through this office. This place is absolutely disgusting. Before even being…read moreable to sit down I had to clean. Blood stains on the chair covering. I thought ok I can take it off. Nope. Never been cleaned between rentals. Covered with chips, popcorn and whatever else people have eaten. Then there's the rat traps. We found the hole in the walls that they covered up. If you're ok with things crawling on you while sleeping, stay here. No closet to hang things and the dressers have bars of soap for deodorant or to keep crawling things away. I had to wrestle with something big that popped when I killed it so I could shower. That's the fastest shower I've ever taken. 21 coffee mugs in the place but they're stuck to the counters because they're covered in dust. Not an inch of counter space to put anything down. I could go on but I'm just getting more annoyed and nauseous to keep thinking about it. Big mistake. I wish I could get a refund

avoid Raveis for Cape Cod rentals. the agent charged taxes on administrative and cleaning not just…read morerental fee. They refused to return security deposit because we did not purchase insurance. Raveis is a scam that preys on vacationers. Stay away.

From the owner: Family owner and operated, William Raveis Real Estate merged with longtime Provincetown realty…read morecompany Harborside. Staffed by an office of over twelve full and part time brokers and associates, and supported by the William Raveis company and brand, our agents will guide you through the buying and selling process on the Outer Cape, and if you need assistance with real estate beyond the Outer Cape, our William Raveis network can assist you worldwide. From creating a Comparative Market Analysis to value your home to seeing you through the closing process, we pride ourselves on the personal services we provide our clients, making us one of the top Real Estate firms in Provincetown and the Outer Cape. We also have an extensive array of properties available for rent throughout the year, so whether looking to list your unit or looking for the perfect vacation. Please give us a call.

I have known Denise Kopasz for 10 years. During that time I have seen her be a motivated agent…read moreassisting her customers in many ways. Helping them to find the right property and financing. She is creative and determined to seal the deal. Follow through is impeccable and she will support you to the end. Call her!

Denise Kopasz routinely goes above and beyond for her buyers and sellers, offering sound advice…read more She is determined, energetic and intuitive. Although her impressive sales record speaks for itself, her engaging personality is the reason she has so many happy customers. I highly recommend Denise for any real estate transaction.

We strongly recommend Katy Day at Kinlin Grover in Orleans to anyone looking to buy or sell a home…read morein the Lower Cape. We have been buying and selling real estate for many years and we recently hired Katy Day to be our realtor on a house search in the Lower Cape area of Cape Cod. Katy proved to be the best agent we have ever worked with. Her negotiating skills saved us so much money on our home purchase- she even negotiated for the seller to put on a new roof before closing. Katy is professional, calm and makes the process fun. Since we were out of town for most of the process, Katy found us contractors, got estimates, and kept the process running smoothly right through the closing. She was on top of every single deadline, returned phone calls within minutes, and worked carefully with our mortgage broker to make sure all deadlines were met ahead of time. Katy is also extremely well-connected here on the Lower Cape- so she is able to find out anything and everything about properties that are on the market. This is so important here, and plays into her ability to negotiate from a strong position.

If you choose to list your seasonal rental with this company, good luck getting your money in a…read moretimely manner. Sometimes the renter had come and gone, and I still didn't have a nickel. It took months...

The seasonal rental team at Thomas D. Brown has been acting as my rental agent for two years…read more Quality, repeat seasonal renters, timely with payments and contracts, up to date systems in place to administer agreements quickly. Amazing follow up, proactive help (client and renter side), and lovely to work with from 3,000 miles away! Could not be more pleased!

I've done 3 deals with Amy now, I have yet to meet another real estate agents that offers her level…read moreof service and expertise.

Honestly can't give Amy a high enough Review to adequately acknowledge the amazing professional job…read morethat she did for us! Her professional opinion was a sales strategy we had never tried but she certainly knew what she was doing! Our 1828 Antique home sold for an amazing 50% over asking price! We had six offers after our first weekend of Open Houses. And on the following Tuesday we were contemplating six legitimate (over listing price!) offers. Amazing...amazing Amy. Her associate Kerry was fabulous too...keeping us informed of all the inspections and paperwork that go along with selling a home. They make a great team! If you are on Cape Cod, looking for a realtor...buying OR selling...highly suggest you contact Amy...and listen to her advice, after all, she's the professional! We did listen and could not be more pleased with our results!

Mandy Robinson handled our recent house sale in Wellfleet. She is a knowledgeable, reliable, agent…read morewho communicates clearly as well as having kept us up to date on how the sales process was proceeding. She made this very complex task of selling a home as painless as possible. We followed her guidance and within four days of putting our home on the market had a buyer. Mandy was a pleasure to deal with and we recommend her highly.

I am not sure why I had such a drastically different experience with Daphne Lowe than the rest of…read morethe reviewers. Perhaps it was the relatively low asking price for the home we were trying to sell and her resulting lack of interest in such a small commission. If this was the case, I would have rathered that she not agree to be our seller's agent. Specific issues with Daphne Lowe: 1. We never received information on comparable units. From our own research, comparable units sold for about $400k, yet she listed it at $385k. She lied about selling the condo across the street in the same association. 2. She listed the property at $385k and then lowered the price by $20,000 within two days of listing it. I am not a real estate expert, but as a home buyer, if I saw this happen for a home that has been on the market only two days, I would assume something is wrong with the home. There was absolutely nothing wrong with the home - the biggest finding from the inspection report was that one of the window latches was loose. 3. She rushed through the whole process, showing the house only a few days after listing it even though she only received 5 showing requests (see number 2 above). 4. Communication was lacking. We did a remote closing and she forgot to let us know when the closing was finished.

I can't recommend Daphne enough, or her most excellent team. When my wife and I first started…read morelooking for homes in the area, we were unsure of what we wanted, unsure of our timeline, and were in the first trimester of pregnancy with our second child. We were thinking about work stability, commuting distances, community, schools, and everything else that presents themselves as touchpoints for a young professional family. Daphne took such time and care and patience with our unique situations, got to know us personally, and really helped hone in on what we needed. She helped us to really discover in ourselves what was important to us. We were probably not the easiest clients, as our search ran hot and cold, through the birth of our child, and through some seasonal and geographical shifts in our search criteria. When it came time for us to be ready, we placed our beloved farmhouse on the market with Daphne, and began the wait. It had been on the market once before, when my wife and I had moved out of the area several years earlier, and didn't sell. While we were grateful to have a place to come home to, we knew this time it needed to sell for us to comfortably move on. Daphne and her team took an incredibly insightful and professional approach to marketing and showing our home in what we had deemed to be a difficult market. Her photographer and his skill set, along with the staging of the home was far more purposeful than we had experienced with our previous realtor, and the pictures and web presence showed what that difference in quality made. With 14 showings in the first 10 days, we knew we had made the right decision. With her constant reassurance, and willingness to be flexible with showing schedules (now with us having 2 young children!) she was able to put together the perfect buyer at the right price in a very short time. Now the pressure was on for us to find our dream home in a limited time frame, and from the constant market watching that Daphne had done for us, plus our relentless internet searching, we quickly landed on what would become our dream home. Working through the offer process was incredibly efficient, and with her knowledge and support, we sailed through the process, and closed without issue. We are so grateful to Daphne for her time, patience, and expertise that lead us to the next wonderful chapter in our lives. She has now become a part of our family. I encourage you to consult with her and wholly credit her with making the process so stress-free and successful. Sincerely, Tim Reiter Suicide Six Ski Area General Manager