excellent from start to finish!!! huge focus on patient with convenient hours! the office and…read moreproviders are amazing and truly care!!! they transformed me after my accident and I feel so much better! thank you all at complete care plant city!!!

From the owner: Complete Care provides comprehensive injury care for patients recovering from auto accidents and…read moreslip & fall injuries. With 30+ neighborhood clinics across Central Florida, we offer same-day, walk-in, and telehealth appointments to help patients get the care they need quickly. Our holistic care model includes on-site evaluation, chiropractic and rehabilitation services, diagnostic imaging, orthopedic and neuro specialists and personalized treatment plans designed to address the root causes of pain, restore function and support long-term recovery. Our experienced medical professionals have helped tens of thousands of patients heal while navigating Florida Personal Injury Protection (PIP) claims. Known for friendly staff, flexible scheduling and a supportive environment, Complete Care is committed to helping patients recover comfortably and get back to daily life.

Absolutely amazing. Dr. Victoria Lavender is outstanding and her team is amazing as well! Tim,…read moreMario, Keren, India, Genesis... they are all phenomenal! Highly recommended!

Only 2nd day here. So far great. They are professional and polite. Act as if they care and not just…read morebecause it's there job. Most importantly great customer service

Worst neurologist that I have ever had to encounter for the 2nd time. First visit was decent…read morealthough he lied and claimed he did not remember me from years ago. 2nd visit was the worst. He still had no idea who I was was. Called me Sir. He Could not recall that he prescribed me AIMOVIG. Forgot I was no longer on Keppra. Then completely overlooked me telling him that I have been getting pain in my head that feels like i am being stabbead with a butcher knife, to the point where i am going numb and cannot see. He over looked my response to his question and proceeded to recite lies to his computer stating, " Patient is still having headaches." Then I told him that this is not part of a headache. It just happens...I was ignored. Same ole doctor from years ago. He thinks he knows everything.....yet refuses to address the issue at hand which is actually the brain lesion in my head. I think he is predjudice against people of color. This is the 2nd time he hasn't taken any interest in helping me.

Be aware they do not tell you in advance that if you need MRI results reviewed she needs the…read morephysical films costing you $300 and not able to use the CD provided at no charge by radiologists due to her laptop applications crashing or taking too long to open and feels that this service is a favor to her patience anyways. (Favor? I paid for this visit!) She also became very confrontational when I expressed my disappointment that I was not advised of this unusual ask when I made the appointment. She claimed other patients get upset about this also and she feels the assistants in front desk are not doctors so how would they know what she needs. I told her 'because it's a standard policy for you--especially when I asked in advance of my appointment to advice what I had available". Clearly they don't tell you on purpose because who will be willing to pay $300 solely due to a doctor's office limitations! Suggest a new system upgrade and improved customer service!

Have been a patient for this office. It took them to send a bill last week ending 2/22 for a…read morefollow-up meeting in 3/2024. I was in the office for a follow-up appointment but they refused to see me for a bill that they sent me last week. I have asked the office to send me all the bills before/after surgery... I wanted the office to explain to me that how much does it cost for a follow-up, does $500+ sound about right? The office told me that the insurance company also had questions for this. I just wanted to meet the doctor and ask him if he was aware, may be he is not... I might change my review when I meet with the Dr next week. Will see. I have also told the office that I will be writing a review like this for their behaviour today. I did not pay much attention in 2023 since the insurance company paid all since my deductibles were paid during the operation. But a bill for Mar 2024 follow-up visit showing in mail in Feb 2025.... I would be careful if I were a new patient to this office...

From Dr appts to surgery, Dr Le was amazing and so is his staff. His bedside manner is top notch…read more He's compassionate and friendly. I needed L5-S1 surgery and from my initial appt to surgery was about 2 weeks. I feel extremely fortunate they were able to get me in that quickly (I had foot drop, also). My husband had the exact surgery with another facility and the staff (other than the Dr) were just terrible, so I've been through this elsewhere. My surgery was at Brandon Hospital and the nursing staff there was also incredible. From starting an IV to discharge, top notch. There was a 5 hr delay while there, but that just indicated that Dr Le doesn't rush things and clearly takes pride in his craft. I highly recommend his PA Julianna too. She's thorough and caring. To get two people with the bedside manner they have was a blessing.

This is by far the worst experience I have ever had in a doctor's office. How do you call yourself…read morea neurologist when you refuse a patient who has a brain injury due to vaccines! Wow! Discrimination at its finest.

Dr. Jacinto and Staff were exceptional. The wait was a bit long, however back office Staff and Dr…read more Jacinto himself both apologized and explained why there was a delay which really put things into perspective. Dr. Jacinto himself was thorough, personable, and professional. He interacted with my daughter wonderfully while actively listening to my input. The overall experience was a very natural one, full of engaging conversation as opposed to what you often see which is physician talking and patient / family listening. I would most definitely recommend Dr. Jacinto and his Staff to other parents looking for a knowledgeable, caring Pediatric Neurologist.

Not sure how I feel to be honest. Some of the staff was friendly and personable. Some seemed lost…read more I was waiting for almost 2 hours for an appointment and when I went to the front desk and about 8 people walked by me at least 3 times each. No one asked how they can help. They all smiled and nodded as they walked by. Wasn't until they came into the room that they realized I wasn't there that they came looming for me. After all I'd said and done, I start being bombarded about leaving a review. I received 7 text messages in a matter of 3 minutes, requesting a review. I received them while I was at work in a meeting! I know we all have our days. And working in a doctors office myself, I just expected something different. I'll still be going back, but hope things change.

The worst medical experience my family has ever had to deal with by far. They are insanely hard to…read moreget ahold of. My son needed a referral in order to get an MRI and we were assured by Dr. Vernier that it would get done fast so we could get things moving. My wife has called this doctors office over 100 times I garuntee and they never sent the referral my wife had to get it herself and send it to the hospital through email. The MRI showed signs of seizure activity on his brain and thankfully my wife had a portal through lakeland hospital and found the seizure activity herself because when we went to the follow up appointment(the appointment thats literally for the results of his MRI) they had no idea about the seizure activity and the doctor used my wife's phone to get his information. It is so sad that this office deals with children in need because they are the most incompetent doctors office I could ever imagine. Oh and on top of everything else they have sent emails of our sons information and asked if we received it and when we asked who they sent it to it was a complete strangers email plus plenty of other things I haven't mentioned.

I LOVE going here! Dr. Jafri is the only Dr. I trust in this town right now. Granted some people…read morecan take her personality wrong but considering this is her private practice and it's really just her, it's a lot. what I respect most is that she takes the time to really dig into what's going on with you and doesn't always jump to medication unless you absolutely need it and if you do, she backs it up with a protocol to help you heal from the medication side effects. NO Dr. that I know of EVER does that! Her staff is always so friendly and professional! Highly recommend her!

I have been looking for a primary Dr for myself and my family for a long time. Every time I think…read moreI've found a good one, they either turned out to be terrible, or got bought out by a huge conglomerate and changed entirely. Robinson Family Clinic has been an answer to my prayers. They are a medical facility but they take a much more holistic approach to care, which is what I'd been praying for. They are all caring and friendly and I feel truly cared for, not like I'm just a patient number on a chart, which is how I've felt everywhere else. I truly feel listened to and cared about. I see Lindsey, the NP, and she has been exceptional. I would highly recommend them to anyone needing a primary care physician.

This review serves as a warning to anyone considering using Watson Clinic--avoid them if possible…read more In my experience, the organization has poor follow-up, is highly disorganized, lacks coordination between departments, and appears primarily focused on generating revenue. Here is my experience in detail: I initially visited the dermatology office near the main campus to have several moles removed. The first doctor I saw indicated that the removals would need to be done over multiple visits. During the first session, four moles were removed, but the doctor declined to remove more and referred me to a senior dermatologist--resulting in an additional copay. The senior dermatologist removed additional moles but then referred me to a plastic surgeon for the remaining ones--again introducing another specialist visit and copay. I was told that the plastic surgeon would be able to evaluate and remove the remaining moles in a single visit. However, when I arrived at the plastic surgeon's office in Highlands, I was informed that my appointment was only for a consultation. I explained what I had been told, but the doctor stated that he requires an initial visit to evaluate and take photos before proceeding. This directly contradicted the expectations set by the dermatology department, suggesting a strong lack of coordination within the organization. In my view, the dermatologist could have taken the necessary photos and coordinated with the surgeon in advance, allowing for insurance pre-approval and a more efficient, cost-effective process. Instead, I was told the process would require four visits: two procedures (removing two moles per visit) and two follow-up visits for stitch removal--resulting in approximately $300 in additional copays. I questioned why all procedures could not be completed in one visit, but the response was simply, "That's not how I do things." After photos were taken, I left without scheduling further treatment. The situation worsened when I later received a call from scheduling. When I asked whether the photos had been submitted to insurance, I was told they would not be submitted until another appointment was scheduled. I also learned there was a $250 cancellation fee for appointments canceled with less than seven days' notice. I requested that no appointment be scheduled until insurance coverage and costs were clarified, so I could make an informed decision. At that point, the scheduler became rude, stating, "Clearly you have an issue setting an appointment--you can just call back when you're ready," and then hung up. Based on this experience, it seems that Watson Clinic prioritizes revenue over patient care, communication, and transparency. Unfortunately, this has not been an isolated incident, as I have had similar experiences with other departments, including cardiology. I recommend that others carefully consider alternative providers to avoid similar frustrations.

Need a referral? Like in the near future? Forget about it. Not unusual for a referral to be be 6…read moremonths out or more. Like all things Watson, the Administration is totally uninterested in patient experience - they leave that to the physicians.