The entire team at Sedation and Implant dentistry was great... from our initial consultation to the…read more2 separate days of procedures, the entire team was kind, understanding, patient and totally focused on our daughters comfort and well-being. We highly recommend them!

I wanted a natural dentist. Dr. Karl Anderson removed 2 root canal teeth and scraped the bone after…read moreextraction. This scraping caused me to need a bone graft in order to have implants put in! I have consulted 2 other dentists since, I and was kindly asked to never go back to Dr. Karl Anderson, he caused me to need more surgical work than I would have needed! He also was VERY chauvinistic toward me during my consultation, I should have listened to this "red flag", but he had all the required education I was looking for. I would NOT recommend HIM at all, I am writing this review to hopefully save someone else the pain & suffering he caused me. Several months after my procedure I found out my insurance company paid them. I called the office, it seems they received insurance payment & had no intention of reimbursing me. (I paid up front for the service!) There are a lot of bad reviews on Dr. Karl Anderson BEWARE!!!

My goodness; amazing so far! =) I hadn't been to the dentist in many years, but they were really…read moregracious and accommodating. Dr. Grittner is really competent and confident, and the staff is really wonderful also. Surprisingly enough, I'm actually looking forward to going back for my next appointment, lol, which is quite a testament! ;)

I was worried when Doctor O'Neil sold his practice as I had years of service from him and was…read morealways happy with him. I now have had treatment from Doctor John and feel he offers the same high quality service. My fears were allayed.

Asked for Nesbit partial and kept getting told to get a acrylic flipper instead , said a Nesbit…read morewouldn't work for me , well I ended up ordering one online and it works perfect and I spent $500 dollars on it and I almost bought the acrylic for the same price which would've been more uncomfortable other then somewhat tolerable like the Nesbit , they had an attitude with me , which made me have an attitude back , all in all I just didn't have a good experience but maybe they are good for other things.

Well, I have to update my review because Dr. Cory is now my HERO after clearing his morning…read moreyesterday to give me an emergency root canal. I had never had one before, and had no idea what to expect. On top of that, I have some pretty intense dental phobia from bad past dental experiences, so I usually take Valium the night before and morning of dental procedures. But Dr. Cory managed to put me enough at ease to go ahead with the procedure *sans Valium* on the spur of the moment. NGL, it was not my favorite way to spend a morning, but he and his staff were so caring and patient, they made the experience easier than I ever would have imagined. So I am going to stick with this Dentist office, even though scheduling time for cleanings is nearly impossible if you miss an appointment. The ability to put me at ease during a procedure is a rare quality, and worth any inconveniences I might have going forward.

Dishonest and wouldn't recommend. I checked to make sure Droel Family Dentistry was in-plan and…read morethey were. When I went and have my teeth cleaned (which is preventative care and free for in-plan dentists) I was charged. When I called to ask, they just dropped United Heathcare a week prior to my appointment and failed to mention this when I gave them my insurance card at the beginning of my appointment. I then got a piece of mail a week later saying I could pay for a membership and would get the in-plan pricing. Money hungry and unethical. DO NOT GO HERE FOR YOUR DENTAL NEEDS. Save yourself money and a headache.

I wish I could write a zero-star review for Droel Family Dentistry…read more They were kind enough to send three text reminders for my last scheduled appointment beginning about a week in advance. I responded with a request to cancel my appointment due to my dental insurance expiring. Laine, the Practice Manager, responded to my cancellation request to say that Droel "always verifies benefits/eligibility before your scheduled appointment" (with many typos). She also specifically told me that I am covered for the next ~8.5 months based on the Delta Dental benefit calendar. She ended her text with "You are definitely eligible to come in :)" About a month after my appointment, I was again contacted via text to say that "the plan we had on file seems to have terminated which has left a pretty hefty balance on your account" of over $1,000. This is extremely frustrating given what I mentioned above. I trusted Droel to be the experts on dental insurance coverage since it is something they deal with on a daily basis, but instead I'm left wondering if they are dishonest or downright predatory toward their patients on purpose. Despite their negligence on this issue, they refused to offer me any sort of concession on my balance due, and even threatened to send it to a collection agency. On top of this, their quality of care is severely lacking. Wait times are extremely long for any sort of procedure beyond a routine cleaning, which leads me to believe that the doctor, Andy is stretching his practice too thin. I've also had to have multiple follow-up visits to fix sharp edges and uneven fillings, further reinforcing that Droel only cares about volume and not patient satisfaction. While I'm fortunate enough to be able to just pay this balance and avoid any further conflict, I'm afraid that this is not an isolated issue with Droel Family Dentistry, and that their subpar level of care could lead to a significant financial burden for others. I hope this review does something to combat that. Neither I nor my family will be returning to Droel Family Dentistry for any future dental care needs.

I've had such a great experience with Dr. Casey Nelson at Nicollet Dental. From the moment I walked…read morein, the entire team made me feel welcome and comfortable. I've been seeing Dr. Nelson for about six months now, and he has been wonderful. I've never had a cavity, and he does a great job helping me keep my teeth healthy and looking beautiful. He always takes the time to explain things clearly, answers my questions, and makes sure I feel comfortable during every visit. What really stands out is how kind, patient, and thorough he is. It's clear he genuinely cares about his patients and takes pride in providing excellent care. The office is professional, efficient, and very well run. If you're looking for a dentist who is knowledgeable, gentle, and truly cares about your comfort and dental health, I highly recommend Dr. Casey Nelson and the team at Nicollet Dental!

Front desk is so rude! I work at another dental clinic and I've called twice about requesting…read moreX-rays and she has been rude both times!! When I called back a few weeks late just to get the doctor's name she said " Who are you? We just don't give it out to anybody!!! What is her problem... We also had a new patient that left your office because of her!! How do you know if there are others that left because of her??

Please!!!!!!!!!!!, by all means do not go to this dentist. It's the worst place I have ever been…read more He destroyed 3 of my teeth and mind you, I was paying cash for everything so he did, 2 root canals that were never done properly did a filling on a tooth that didn't need to be done. Then I had a cleaning done by his dental hygienist, and she told me, don't worry about brushing the biting surface of my teeth, because that's not where cavities originate from????? So now I have to find a new dentist, pay all this money to fix everything that he messed up., rook canals, feelings We're talking tens. Over $10000 worth of work. I think the dentist's name was Steven or Steve or something like that, but please people do your research if you have a bad feeling about the the dentist, please find a different one.

Another great experience... despite it being the dentist…read more The hygienist and dentist were thorough , professional and helpful. I have to go back for a root canal which was easily scheduled. I've been very pleased with getting dental work done here, they have identified problems before they occured and helped me with emergency issues. Highly recommend.

My old retainer had stopped fitting properly, so I booked an appointment to see what my options…read morewere. I left with a simple solution that worked better than I expected, and the visit never felt like it was dragging between each step.

beware. I literally…read morehad to pay a different dentist to take all of it these recommendations out of my mouth.. thousands of dollar$ I mentioned how traumatic it was dealing with recommended crowns for them to be removed within 3 to 6 months after being put in. Nearly 4 grand worth of work of recommendation that needed to be removed. And this dentist Robby laughed at me over the phone. I can't believe he had the audacity to laugh at what I was describing as my traumatic pain. Scary.. he's willing to absorb the practice ALSO Absorbed the patients that's in play for the business. But not willing to uphold the patients with existing problem and credit? Is it common practice for 3 crowns to be put in only for them to be removed 3 to 6 months later? Why would a dentist recommend crowns that need to be removed? $$$$$$$$$ As if I want to share my personal information with yelp, or google, I have nothing left to lose, spent all of my own personal money trying to fix my situation on my own. somebody like Robbie is willing to belittle you make you feel bad about free speech for a review post and tell you the credit doesn't exist. Bro Thousands of dollars out of pocket for dental work to be complete garbage IN LESS THAN 6 months from this office. Super scary that Americans have to navigate through this for profit business it's not like I'm bringing in a printer or even a $25,000 vehicle it's my body it's my mouth it's my teeth. I have never been treated so disrespectfully from a medical professional; the way Dr Robbie spoke to me.. I don't wish that on any patient. I have the right to advocate for myself, especially when I'm paying for it. If you're out here, doing it on your own, I would strongly suggest you find a female dentist, preferably somebody younger, who isn't about to retire. DONT LET think they can treat you like garbage.

This place does not have the same feel anymore. I am glad they are so busy and have a lot of…read moreclients but it shows. They no longer know who you are or have the same staff who care as much as the previous did. The drama between staff or unprofessionalism to clients is one of the many reasons I no longer come here. The dentists are always nice but often client education is lacking simply because they do not have the time. How unfortunate.

5 yrs in as an out of pocket patient, Dr Jenna Swensen tossed me like trash from an appt booked 2…read moreweeks ago. tldr; don't go to Dr Swensen at Minnehaha Falls Family Dental for a prosthesis. I have a public speaking event in 2 days, as Swensen and her staff know. I'm already embarrassed. Context: 10/22, after 10 yrs of perfect fit & eating w it in, the 'flipper' my old dentist made broke. When it did, Minnehaha Falls Family Dental staff kindly booked me asap. A hygenist molded me for a new one. I bought 2, because unless you're 6, missing a front tooth ain't cute. Anyway, either the molds were off or the lab was off. None of them fit right. The initial attempt to fit 1 took around an hour. It was frustrating. I mentioned that my previous one hadn't needed adjustment, which might have started turning things sour, sorry to say. But it was an honest observation. Finally I said I'd wear it a while and see how it settled. It didn't. I had to go back for increasingly tense attempts to make it fit, which it was ultimately impossible to do, and then we started over, which meant another mold experience which, if you have a sensitive gag reflex, is an embarrassing, drooling, uncomfortable, messy experience. It also for me anyway leaves my jaws aching. The Dr did the 2nd mold herself, and it was a better fit, but still required extensive mods. These were done over 2 more office visits. This still puzzles me, as they all were cast directly from 3D molds of my mouth. How can they require actual hours of grinding down? It was a prolonged, unpleasant experience, and by the end I felt uncomfortable tension, as though I was being difficult on purpose. Due to that, and money issues, I didn't schedule to fit the 'backup' until the one I paid for shattered in my mouth 4/17. To make the appt I paid for the backup (they hadn't pursued me, perhaps to be kind after all the hassle) and thought I was also booking a cleaning. This time, no MN Nice for how it feels to have a gap in your smile. I was booked 2 weeks out. At the office, I learned there would be no cleaning. That was fine. The assistant offered me one later today, but I couldn't make it. I was polite. They were polite. Things seemed ok. It wasn't. I asked the Dr about fixing the old flippers, she said sure, depending how they broke. She asked how it had broken, I said while taking a bite. Her tone sounded a bit annoyed to me when she 'it's just for aesthetics', and I told her my previous one wasn't, and I couldn't get why this one wasn't built so a person can eat with friends. She began speaking softly in partial sentences w the assistant, in abbreviations. She put the new flipper in and it fit the same as the other: Ok on the sides. Too big on top and in front. She took a quick stab at grinding it, then suddenly left the room. All those hours in Dr Swensen's chair came to my mind. Hers too, I guess. She came back , and with a small laugh, told her assistant to get me a referral "only" (ie, she wasn't doing this) and a refund. The laugh really got me. I got up fast and asked about fixing any of the flippers for temporary use for my speaking event. She handed me the boxes of broken and ill fitting prosthetics, said "the referral would do..." and trailed off. It hit me she was refusing to even assist in a temporary fix, and that I would most likely be facing the room with my tooth still punched out. I saw to her, I was beneath her help. I tore off the bib and went right to the desk. There was a refund. There was no referral.