Such a great dental practice for our boys, we don't mind the drive!…read more We were referred here when our current family dentist found a cavity in our 4 year olds tooth. They tried to fill it, but he had anxiety...enter the least stressful dental experience ever. First, let's talk about booking...super easy and friendly ensuring they accounted for all of my son's needs. All paperwork was sent ahead of time for me to fill out. Now the space, it's friendly and bright and welcoming. Each chair has a tv for kids to pick their movie. The dentist and staff explain everything clearly to the kids to ensure they are ready. They take their time. Bonus: they requested costumes as our appointment was close to Halloween, so fun!!

I like having all my providers and care close to one another, so seeing these guys move into this…read morelocation was welcome. Brought my toddler in for his first check up. Such a nice dental office tailored towards kids. Wonderful customer service from check in to check out. The front desk girl was so nice and welcoming and very friendly and helpful in explaining first visits and what to expect. The lobby is nice and inviting for the kids with TV's interactive wall pads and books and learning games. Our hygienist was so nice and great in explaining everything to our little one and what to expect. He was so good and cooperative. Surprised both me and Nana. They have a movie to help distract the kids and explain and show everything they are going to do before they do it. The only thing I questioned a little was putting the cleaner head on my kids hand and then in his mouth. I thought she would swap out the cleaner, but not so. Not a biggie, and maybe I'm just a germo-phobe. Dentist was great. So friendly and so gentle with our toddler. Explained things well and very nice. Absolutely so glad we chose this place and they have other locations.

I've been going to Hagerman Dental for over a decade for fillings and orthodontia. Dr. Hagerman and…read morehis staff have been great. They are friendly, courteous, and have done a great job on my teeth. Dr. Hagerman is committed to solving problems, even when they are challenging and don't have obvious solutions (believe me, I have a nightmare tooth). I highly recommend Hagerman Dental. They are good people that go the extra mile to help their patients.

Decided to see Dr. Hagerman since his office is across the street from my place. And i got a…read moremove-in to the neighborhood deal pamphlet from his office. Decided to call & got an appointment super fast. Went in for cleaning (only $69 including X-Rays) & was assigned to Marcia who took care of the cleaning. That lady was great, provided me with valuable information regarding dental hygiene & did not rush the cleaning. I was surprised and amazed at the detailed work that she performed. Dr. Hagerman was very nice and friendly also. Overall the experience was A+ fantastic.

I had the opportunity to check out West 7th Dental, and this visit was nothing short of amazing. My…read morehygienist was very friendly, and one really cool thing about this spot is that they offer a complimentary hand wax. It was something different for me, so I gave it a try and really enjoyed it. The inside of the office was super cool and well put together. I also loved that they had a TV on the ceiling, so I was able to watch Love Is Blind Season 8 on Netflix while getting my teeth cleaned. All in all, I definitely trust them with my dental care. They provided great insights on some of the issues I was dealing with, and I'm looking forward to coming back in six months. They do have a parking lot, though it's on the smaller side. However, it's never too busy, so parking isn't really an issue. The service was great, and the front desk staff did a good job of greeting me when I came through the door.

Parents, please pass on West 7th. As we all know, flu, strep, and norovirus germs have been hitting…read moredaycares and schools this month and life is just crazy - especially with the holiday season and just being full-time working parents of two. After a week of recovering from our toddler and our baby's rotating illnesses, we called first thing today to reschedule an appointment for our 4 year old toddler who has been a patient at West 7th Dental before. We called them at 8am today for a 10am appointment the following day. They said they would charge us a $50 fee to reschedule, despite us giving 24 hours notice. (Today is also a Monday, so the only way we would've been able to call them when they were open was to predict we couldn't make a Tuesday appointment on the previous Thursday (since they're closed Fridays, Saturdays, and Sundays...?). I understand that some places may need a 48 hour cancellation notice, but for a clinic that offers pediatrics services to young children who, let's face it, get sick constantly- we were frustrated. We are responsible parents who schedule appointments in advance and fill out questionnaires beforehand, so even more frustrating was just the customer service. I am disappointed and surprised at the lack of flexibility and empathy, especially since both owners have two kiddos and because we have always gone here for our daughter's check ups (see the rave review I left them 2 years ago that I want to retract given today's experience. There was no compassion or grace provided, despite being a repeat patient). We called and said we would transfer our dental care elsewhere and the response was "Ok." I don't think I've ever left such a negative review, but I wanted to provide a warning to other parents to skip West 7th Dental. I was so hesitant to post this review but in talking to some of my mom friends, they insisted other parents would want to know. This is on their home page: "Our practice was first imagined with a shared desire to provide exceptional dental care in our communities, while creating a trusting and family-oriented atmosphere. You will experience friendly, patient-centered care in a warm, welcoming environment. Every time." Dr. Iburg and Dr. Hughes, this is inaccurate given our disappointing experience with you, especially with the family-oriented and patient-centered callouts. My husband has been a patient at Mendota Dental and we look forward to now bringing both our daughters there. Their customer service, from calling in today and scheduling, to their understanding if we need to reschedule, already surpasses our experience at West 7th.

Great service for whole fam, especially 3 year old! He had the best dentist ever, and loved his…read morefirst time at the dentist, even though he was scared at first.

I had a very disappointing experience with this dental office. I lost a filling and was left with a…read morevery large hole in my tooth, possibly even a fracture. Coincidentally, I had a teeth cleaning scheduled two days later, but the cleaning itself felt outdated and poorly done -- using a metal scraping tool and not even cleaning under my bridge. I began waking up at night with a dull, persistent tooth pain. I called the office in the morning asking if my appointment could be moved earlier due to the pain. I was told there was "no way" -- all dentists were booked, no cancellations available, and not even a waiting list. I was expected to wait another 10 days despite obvious dental pain. I contacted another dental clinic the same day and was given an appointment for the very next morning. This experience showed a lack of concern for patient comfort and urgency, as well as outdated care. I will not be returning and would not recommend this office.

I just finished my 6 month cleaning with Dental Hygienist Kim and had another all around great…read moreexperience at St Paul Family Dentistry. Kim is quick, efficient, gentle, and thorough. She gives great feedback about what's going well in your mouth and what things you could do differently to improve other aspects of your oral health. Got in at 7am and was out the door by 8am. I love their flexible scheduling. I appreciate that this dental office does not push with upselling or offering unnecessary procedures. I have 1 tooth with mineralization on it from childhood and both dentists I've seen at this clinic have asked if it bothers me, and when I say no they totally back off and respect my decision to keep my weird tooth the way that it is. I have referred several people here. If you forget your chapstick and your lips get dry from stretching them open for so long, they'll offer you one of their custom chapsticks. Vanilla mint all the way.

Great hygienist and dentist . Front office always helpful and friendly. Relatively easy to get seen…read moreimmediately if needed.

Please!!!!!!!!!!!, by all means do not go to this dentist. It's the worst place I have ever been…read more He destroyed 3 of my teeth and mind you, I was paying cash for everything so he did, 2 root canals that were never done properly did a filling on a tooth that didn't need to be done. Then I had a cleaning done by his dental hygienist, and she told me, don't worry about brushing the biting surface of my teeth, because that's not where cavities originate from????? So now I have to find a new dentist, pay all this money to fix everything that he messed up., rook canals, feelings We're talking tens. Over $10000 worth of work. I think the dentist's name was Steven or Steve or something like that, but please people do your research if you have a bad feeling about the the dentist, please find a different one.

Another great experience... despite it being the dentist…read more The hygienist and dentist were thorough , professional and helpful. I have to go back for a root canal which was easily scheduled. I've been very pleased with getting dental work done here, they have identified problems before they occured and helped me with emergency issues. Highly recommend.

From the very first moment of my very first visit - during which I was filled with anxiety - I was…read moreout at ease by the ever so kind greeting by everyone at the front desk. Everyone who works there seems to really enjoy what they do, enjoy helping people and enjoy where they work because they exhibit real warmth and concern. Nothing felt false or or forced. It was a very nice change from the indifference I've experienced at too many a doctor's office. Or the forced plastic emotion which is actually more shudder worthy! I felt none of that here . Not from a single member of the staff - from reception to dentist assistant to my surgeon to billing. Each individual seemed genuinely interested in helping me get the best care possible with the least amount of pain - both physical and technical (ie insurance!). I experienced several complications due to some bizarre problems so I needed to make many return visits, often with little notice. They always found a way to accommodate me! Even when I screwed up and forgot to arrange my travel in time - they quickly pivoted to the next option and got me in to see the surgeon. Almost unheard of these days! And my care was superb. I needed to have a number of teeth pulled. The treatment was so quick and GENTLE that my stress stayed low and spirits high. And when an infection invaded my jaw, my surgeon sent me off to North Memorial ER where he'd sent word of my situation ahead so my intake went ever so smoothly! I've never experienced healthcare that didn't seem to move at a snails pace. Not so this time! I checked into ER at 2pm on a Friday and checked out around 2pm on Saturday - AFTER having much needed surgery! The follow up care has been just as wonderful. I will add that when I needed an expensive procedure done that, although medically necessary, my insurance would not cover- go figure, the dental office provided a financing option that I would not have found elsewhere! I simply cannot recommend this place enough! Although I will keep trying. If you need to see an oral surgeon - I HIGHLY recommend Christopher Rivers and the Dental Specialists of Roseville! You will not be sorry you have them a chance!

I called this clinic to see if they could book an appointment to treat an infected tooth that…read moreneeded care as soon as possible. Despite the fact that I had a referral letter I offered to send to them, the receptionist refused to schedule an appointment unless my dentist sent over the same letter to their portal. I have never run into this at any other endodontic clinic, and felt to me like I was being treated as a child who could not be trusted to handle their own referral paperwork. I don't know who would lie about an infected tooth to get a root canal. Throughout the conversation, the receptionist was rude, accusatory, and unhelpful. She even lied to me when I told her I would be paying out of pocket as they were not covered under my insurance. She told me that paying out of pocket for out of network care was committing fraud. Which is not only stupid, but incorrect. A simple google search will tell you that is wrong, you can seek care wherever you want as long as they don't try to bill your insurance if they are out of network. This level of unprofessionalism and ignorance gives me serious concerns about their business practices. I would recommend seeking care elsewhere, I know I will be.

Fuck them!! Shitty service they assume everyone is a kill popping looser so they don't give you the…read moremed you need! Ended up in the emergency room! F them

My molar fractured and I had a ponderous hole in my tooth. My niece recommended this office and I…read morewas deeply impressed by the ease of making an appointment on a Sunday and the quality of the care. It was a long procedure and the dentist and his assistance checked in with me multiple times to see how I was doing and helping me to be comfortable. Initially the front office had told me that they would not be able to verify my insurance because it was the weekend (and even suggested that I might come back the next day), but when the crown procedure was diagnosed and recommended they were able to verify the insurance (which covered 50 percent of the cost). Very glad to have landed in this office and might choose to use them for non-emergency dental work as well.

Great team! Dentists and hygienists are so professional, good at their jobs, and naturally…read morefriendly! Dr. O'Kane was my dentist and she is unfortunately retiring. She was the best dentist I have ever had (and I have seen a lot). But I am going to keep coming here because of their quality.

I recently had my teeth cleaned here as a new patient. The dental hygienist used an ultrasonic…read moreprobe which was painful to my gums. I also had a bad reaction to a lidocaine nerve block the time before. Won't be going back.

Dr. Hartman is everything a patient could hope for in a dentist - warm, knowledgeable, welcoming,…read morereassuring, and eminently qualified. On a recent visit, I learned that I would need a tooth extraction and graft. He explained the process and listened carefully to all my questions, responding with thorough and clear information to assist me in making decisions. The procedure itself went incredibly smoothly. Dr. Hartman explained what he was doing as he worked, checked frequently to be sure I was comfortable, and gave me updates as to how the process was going. I am amazed to have had zero pain after the procedure and credit that fact to the skill and care I received. I cannot recommend Dr. Hartman and his staff, all of whom are welcoming and personable, highly enough. I am a patient who appreciates her dentist and am grateful to have found Dr. Hartman, who is both a physician and a healer!

I was a hockey player and had a lot of work completed as a kid. I have severe dental anxiety,…read morealmost crippling. My wife read all the reviews of the dental offices in the St Paul area that seemed authenti. And by the grace of god these reviews are spot on. Dr Hartman was able to restore my hockey tooth back to the natural color esthetics pre trauma! He is gods gift to dentistry with his calm chair side manner was able to calm a nervous wreck like myself. I also got my teeth cleaned recently and another angle is is Sue, the hygienist. Sue was phenomenal during my cleaning! This is by far the best cleaning I ever had. Entire family is in the gift hands of Dr Hartman!