I'd seen various doctors over the years for respiratory issues and allergies. My first visit to…read moreDr. Drapkin was life altering. He ordered a spirometry immediately and diagnosed a serious medical issue that somehow eluded all my other practitioners. For continuing care I had to see a pulmonary specialist, but I remain grateful to Dr. Drapkin for having correctly diagnosed my medical issue on the first visit.

Awesome & Caring doctor with a very professional & friendly staff…read more Very pleased I have made this change to Dr Drapkin, What a great guy and helped tremendously with my allergies. Great job! Thank You.

While I understand that miscommunications can occur - my experience with Dr. Abbo was horrendous…read more This was an appointment in February 2025. My former PCP had recently diagnosed me with hypothyroidism and I had started to feel some symptoms such as fatigue, etc. Instead of talking with me, Dr. Abbo started to talk at me and 1. said my former PCP shouldn't have started treatment even though I had symptoms even with sub clinical hypothyroidism and that since I had depression and anxiety, my symptoms were related to that. 2. When I expressed concern about potential weight gain (I had actually lost weight rather than gained it, it turned out), instead of just leaving it at "nope you actually lost weight not gained it", he offered to prescribe me water pills so I would feel less bloated (a diuretic). The icing on the cake? My numbers had increased since my last visit and even though it was only a little bit, Dr. Abbo completely dismissed my concern and refused to order additional blood test after the fact. He also attributed my symptoms to my pre existing mental health issues. I ended up going to another doctor two months later (I'm in grad school so it's hard for me to juggle everything), my tsh had substantially increased and my doctor was appalled that he had refused to order an additional test since I was having symptoms. I don't know if he judged me because I was a young woman with pre existing mental health conditions or he was in a bad mood but I have never before been treated like that. I don't like to leave bad reviews but this was an awful experience

I have been seeing Dr. Abbo for a few years now at least. I still really appreciate his bed side…read moremanner and his patience. I was seeing him as my PCP and another specialist- and switched over to only seeing him as I appreciated his attention and care to wanting to improve my overall health. I also received more insight from him than I did while seeing the specialist so I was more comfortable with his guidance regarding that issue. I feel like if he wasn't a doctor he would make a wonderful therapist haha. He has such a great demeanor and that's really important when seeing a doctor and needing to feel at ease and trust them. I will add that scheduling availability can be very limited for last minute type of appointments. (This was awhile ago and the only time I did it).. but he has called me back when I left a message with his office while he was off. I was having a tough moment with some symptoms so it was really appreciated!! Also he has a really nice nurse he works with. I cannot think of her name right now but she's been with him for a long time and is so sweet.

I saw Dr. Yoo to have a growth removed, and it was a decent experience. Nevertheless, everything…read moreelse was a mess. First, his secretary is rude and difficult to work with. Every time I have called to schedule an appointment, she acts as if she is doing me a huge favor. I have scheduled all of my appointments at his Glenview location, however, when I turned up for my appointment, I was told that the doctor was not in because I had been scheduled for the Chicago office. Even though I took the day off work, there was no apology, and she made it difficult to reschedule. When I returned to the Glenview schedule after taking the day off work AGAIN, Dr. Yoo and his nurse were very friendly and approachable. The procedure went well and I felt comfortable. Dr. Yoo did the interior stitches, but had a resident do the outer stitches. While the Dr. is very personable, I am surprised to see others state that he explained things well. Dr. Yoo did not explain what he was doing or offer any information if I did not ask (or know to ask) first. When the procedure was finished, I was given discharge papers by the nurse, I was taught how to properly care for my wound, and told I would need to take an antibiotic. I went to the pharmacy to pick up my prescription and there was no order placed. I called Dr. Yoo's call center, where they said they would page him, and still, after several hours, my prescription was not called in. I called several times again, and was told this time he would be paged "urgently", and my prescription was still not called in, and then the pharmacy closed. This is unacceptable. The staff at the call center were very courteous, but they asked for lots of details regarding my medication that should not be my responsibility as a patient: what dosage of the antibiotic I need, what frequency - how should I know? I'm not the doctor. I can't even imagine if this had been an emergency - the doctor is nowhere to be found! It took almost 24 hours before I was able to procure my prescription, and by then, my wound was a bit inflamed. This likely could have been avoided if the Dr. made it possible to adhere to his own plan. Eventually the next day, a nurse did call and apologize, and my prescription order was sent to my pharmacy. In Sum/TL;DR: Dr. Yoo and his nurses are nice enough, but his secretary is rude and things are poorly organized. I would consider going in again to have something small removed, because believe it or not, he was easier to schedule with than other dermatologists (e.g. shorter waiting times for appointments, accepts most insurance, convenient location). However, be advised: Dr. Yoo is pretty much impossible to reach if there are complications or if something happens after-hours, and if you are having a serious procedure, the risks aren't worth it.

I have read varying reviews of dermatologists in the Chicago area. Not surprisingly they vary…read morewidely, akin to those of cosmetic surgeons. Expectations play a large role in these. I had two lip lesions that were benign but slowly growing and I wanted them removed. My dermatologist at Chicago Lakeshore Medical, Dr. Smith, recommended a certain type of laser for the lips, found at the NMH dermatology department. I called for an appointment and received a consultation within two days - very unusual and positive. When I was seen by Dr. Yoo and a medical resident, timely by the way, they suggested that if I could just wait for 15-20 minutes they could perform the procedure. Of course, I accepted, popped down to Corner Bakery for a sandwich and returned. The doctor and his staff were compassionate, efficient and professional. The laser did not hurt whatsoever even though they warned me; of course I had topical anesthetic. Their promise of rrsults is evident three weekds later. The elsions have all but disappeared. It helped me that I had prior minor surgery to remove one under my upper lip because Ihave herpes simplex andamy disruption or wound causes fever blisters and swelling. But the effect of the laser was minimal and I am very pleased. Such therapy is expensive but worth it in my case. Dr. Yoo made a return visit for 4-6 weeks but it won't be necessary. The office is very efficient and comfortable in the Arkes Family Pavilion on St. Clair.

Dr. Royston has been my doctor for 18 years, and I very highly recommend her. She is excellent…read morewhen it comes to any diagnosis but especially anything sinus or ear, nose, and throat related. I used to have ongoing sinus infections or chest congestion after colds I couldn't shake, and she always took it seriously and had quick and helpful remedies. In my past experience, most doctors shrugged those symptoms off or were at a loss for solutions. She is also great for preventive care. I recommended her to a coworker. Upon seeing her for just a routine visit, Dr. Royston immediately noticed a troubling skin lesion and correctly diagnosed my coworker with skin cancer. With me, I always feel like she is on the case looking to prevent future issues: getting my oversized thyroid checked out for possible cancer, listening to my complaints about swollen hands and getting me tested for rheumatoid arthritis, checking to make sure I am scheduled for a colonoscopy given my age. She delves into family medical history, and she asks about my exercise routine (or lack of). I just had my annual physical with her and came in with 8 written questions, thinking she would never have the time for all of them. It is Northwestern, and regardless of which department you are seeing, at some point you may feel like it's a bit of a factory pushing people in and out. But she had time for all 8 questions, and I'm glad I asked. Some of her answers were surprising and in a good way. The office is also very efficient. I've never had to wait to get in. I actually got there early last time, and Dr. Royston saw me right away. Even though it is downtown, the practice feels like a family practice. I noticed I've been seeing the same nurse there for over 10 years. The nurses have given me good tips, like after a flu shot, and I've never had a painful blood draw in their labs. I can't recommend this practice highly enough. There may be a time or two when you feel like things are going quickly, but then just let the nurse or Dr. Royston know you have more questions. They will listen.

Went in for an annual physical. I'm healthy, had no complaints, just a normal blood test to make…read moresure things were good. I got billed twice. I called my insurance first. They were surprised I got billed because things weren't sorted, however, they did say I got billed for two visits on the same day. I thought that was a mistake, called Dr. Roystons office and they were like, if you had ANY complaints, that would fall into a second visit. I said, no, I literally had no complaints. Last year I had a problem with my neck, so maybe she just pulled over last years billing? Nope, she billed me for conditions she's not even managing. In my notes, it literally says managed by other physicians. I went in to speak with Chris Fuqua, he said he couldn't do anything, but because she put those diagnosis in, it's a separate visit. I was like, so I'm not suppose to inform her of my conditions other doctors are managing? Isn't that important for your PCP to know your health HISTORY? He basically was like, I cannot say anything. His silence spoke volumes. Not to mention, I was telling Dr. Royston during my visit that I would prefer vitamin B12 shots over her recommended vitamin B12 pills because I struggle with taking them and she was like... no. I was like, why? She said, the pills work, if it didn't work, then you can do a shot. I spoke to someone and they were like, you can go to minute clinic and it cost less to get a B12 shot then go through insurance anyway. She was dismissive and she's billing for conditions she literally is not treating. Just beware.... You will get charged for your medical HISTORY when speaking with her.

I attempted to schedule an appointment as a first time patient. I have insurance that doesn't have…read morea deductible, nor do I have a co-pay. However, they insisted on me paying a $35 non-refundable deposit in order to see the doctor. I was told it would be used against a future balance, though I would never have one. I offered providing a card for a hold, but I was told it wasn't possible They have a pretty awful front office. I might have dodged a bullet.

Dr Cook and staff are just amazing. Very kind caring and he listens to his patients. Luckily found…read morehim when I relocated to Chicago. He is just the kindest man.

I came here to see Dr. Ng in November for a colonoscopy and upper endoscopy. The entire staff was…read morereally friendly and had great bedside manners. They were able to ease my nerves as it's my first time ever getting these procedures. The team sent me all the instructions I needed prior to the procedure to help me prepare. The only downside to this experience is that they couldn't find my vein for a while, and there was no other option but to give anesthesia through IV. Some facilities have backup options like laughing gas. They ultimately found it, just in time for my procedure. The entire procedure took about an hour, I woke up pretty quickly, and I was also surprised how quickly they were able to get my results. They had images of the findings for me. The only thing that took a couple of days was biopsy. I'd totally come back to this facility in the future, and I'd recommend Dr. Ng and her team to anyone in the area looking for all things gastroenterology related.

The following review is not a a reflection, or criticism, of the medical personnel. The Drs,…read morenurses, techs, front office staff, I've consulted with, received treatment from, are excellent, caring, professionals. Duly is a business first and foremost, and not a well run business, for its customers. The communication, between specialists is, at best, poor, the communication, contact, is through a central " booking office". Getting follow up appointments, on serious medical issues,; heart bypass surgery, etc. is a nightmare. Appointments that are critical, and should be scheduled with-in days, or a few weeks, are often only available months out. Medications, prescribed, often duplicated, because, the communication between specialist is poor, Dully's business model, i believe, is potentially dangerous, to a patients health. Profit, over, patient care, needs, seemingly

I can never see my doctor or matter fact any of the other doctors. There's no appointments…read moreavailable on chart..even when you call 99% time your doctor can't see you. I like most of the doctors but what the point when you can't see them. In a process of looking for another place/doctor to go. And no one really cares even your doctor. The place sucks now.

I love this office's doctors and all of the staff. Very friendly and knowledgeable. I think…read moreprobably the best doctors I've ever had. Dr. Goh is my Primary and she's amazing and Dr. Sabin is my allergist and he's also amazing. The office is clean and modern and has a nice aesthetic as well.

I had both hips replacement with Dr Jeffrey Ackerman! One of the best ortopedic Dr in Chicago area!…read moreGreat experience! He and he's team are absolutely wonderful! Thank you so much!

I highly recommend Dr Shivani Batra. She was the best choice that I have ever made thus far. not…read moreonly does she listens to my questions and concerns intently, but she also goes far and beyond to give me the proper help to manage my pain. She has a wonderful bedside manner which is rare nowadays. I wish that I can give her 10 stars!!!! Dr Shivani Batra would definitely be the one that I recommend all of my family and friends too..