Nightmare of an experience with Thomas. Started re-piping my waterlines in my house Oct 2025 and said it would be done 1st week of Nov and he's pulling a permit for inspection. The work is still not done, and he "disappeared" and does not reply to message. The work has not been inspected and it's not complete. He would go absent for weeks and then show up like nothing happened. He's not very honest and I would never tell anyone to use this guy. read more

am a single woman who needed a water heater installed. Home Depots recommended co was 1350 Tom came in at 450 but said I had the wrong size. He said he could add extension PVC bt had to charge me 600 he refused to take the old heater stating the dump would charge him 75. Wasn't that part of the 450 price? I asked him how he takes payment and he said card or check to just write him a check I noticed the water was taking 2 minutes to get warm not hot & only lasting a quarter of my bath tub before turning cold. I called Tom left a message w no response. The next day I called again & gt a text at 1130p stating there is an owners manual & as a plumber he was not allowed I had the hot water on full blast and never had to move my hand. He advised me he did not sell me the heater and that when he "was in my area " would stop by to look. In the meantime the check that I wrote did not go through I think due to ID theft in Feb my old acct number was on the check. So he texts me at 530a he was coming for cash & 45 bank fee. I told him I wasn't doing cash and he could have my card info after he fixed my heater. Next thing I know he's calling saying he's at my front door. Bec I wasn't coming fast enough he starts pounding on my door with his fist I am a single woman living alone and I have an irrate man trying to scare me with fear at my door? We began to argue & he screamed at the top of his lungs calling me a fucking idiot and raging about how he was going to the Sheriff's office if I don't pay him. I advised I had every intention of paying him and that this was not on purpose but the expectation was he help me figure out what's wrong and he had not treated me well as a customer. He continued to birate me I felt very unsafe & began thinking of how to protect myself if needed He continued screaming making accusations against me cursing and cutting me down. It felt demonic He made me be recorded to adjust the temperature in case of a lawsuit He made touch the screwdriver while saying you are adjusting the temp not me turn the screwdriver clockwise until you hear a click I asked how is the water being hotter fixing the bathtub being warm for a quarter way fill up? He told me I was stupid and didn't know anything and I said yeah bec Im not a plumber Instead of being understanding over a mistake and helping me to get my heater working he chose to act like a fool He bragged about all his good reviews and I said you'll be getting a bad one now He said yeah & when you do Ill put up the pic of your bounced check for people to see This just confirmed to me this mans lack of character & lack of emotional intelligence. I found it interesting that it took 5 seconds to scan my card So here I sit hoping the water heater works bec he said never call him again He said the water heater not working has nothing to do with him. I am deeply disturbed by this experience and I hope others will think about a larger company to use where employees can be held accountable for their behavior They would have taken my credit card. They would have returned my calls. They would have came back out for customer satisfaction. When you pay for a service you expect the item to operate correctly. And you expect to be treated professionally Having grace and mercy over mistakes is also a good quality to have in dealing with the public This man does none of these things. Hes getting 500 hr and is so sure of himself that he did nothing wrong and his work is perfect He also made fun of me when I said as the professional you're not explaining anything mimicking my voice back Lessons I learned to not use a one man co with no accountability to not write checks & use your bank card so you can file Reg E claims if needed. Do not pay cash for the same reason. To get an outline of the expectations after the install and what happens if it doesn't work properly? To know how they will address your concerns after. You can be the best but the way you devalue women and make them feel fearful around you erases any skill set you may have sir You lack character integrity & morales read more

Thomas M Flynn Plumbing - Rheem 38 gallon 4500 watt electric - Plumbing Near Me - Apollo Beach, Florida

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Never call me back . I wanted to use a local plumber in my community but no response after two calls .

Mr. Flynn was prompt and knows what he's doing. Within minutes of explaining my issue he was able to troubleshoot & resolve my issue. His prices are fair. We will be using him for all our future plumbing needs. read more

had a scheduled appointment only to get a call on the day we blocked out the time , Tom Flynn canceled, your better off with a reliable Plumber, instead of wasting a full day ! read more

SSF resident and honest master plumber in the area. Doesn't do repairs that aren't needed and sometimes he comes across something unexpected and he still very fair and honest and fixing it read more

Mr. Flynn definitely knows what he's doing. Knew exactly what our problem was within mins and explained to us wha was wrong and the cause. Gave us suggestions on how to keep the issue from happening again. We feel that his pricing is fair, we have had other plumbers and he is very reasonable compared to other plumbers we've hired. We got a quote from a different plumber , and it'd be almost $600 to replace, fix some plumbing and dispose of our existing toilet. And that's not included purchasing the toilet. Definitely recommend Mr. Flynn. read more

My husband tried to install a new shower head, but the pipe broke off behind the tile wall. I called Mr. Flynn, who said he'd be here in half an hour! He arrived within that time frame and had it fixed -- without breaking into the tiles and creating a giant clean-up and tile repair issue -- well within an hour. The price was more than reasonable, and the service was impeccable. We've lived here for 12 years and have tried several area plumbers. I think we've found our go-to guy for plumbing issues! read more

He came here he day I had an emergency. My kitchen sick flooded underneath and I had no idea what to do. I called about 4 other plumbers in the area. He is the only one who cared that I was pregnant and needed help Immediately he got here within the hour. He will be recommended by me all day. read more

We had a rental property that's 7 years old. When the tenant left, we noticed a small leak in the toilet. Our property manager called Mr Flynn to come out. He repaired the toilet But he charged $265!!!!!!!!! I would have bought a new toilet and installed it myself at this price. Our property manager was shocked at the price and tried to negotiate to be more in the $150-$175 range which we felt was fair. This guy is a total rip off in my opinion and I'd look elsewhere. read more

I would give Mr Flynn a -5 if that were an option. He is as dishonest a business man as I have ever met and I do not take it lightly writing bad reviews for a business owner. My wife and I spent $4000 on a shower upgrade and trusted Thomas Flynn to measure the shower fixture which was provided to him in advance of the tile being installed. He never bothered to measure the fixture itself and double check his work. Even worse than that he claims the instructions provided told him to measure it 4 inches shorter than the actual fixture. The directions were conveniently missing from the box and he accused me of hiding them essentially but he was the only person with motivation to cover up his error I had no incentive to do so. The back of the box even showed the correct dimensions. I went to the store where i originally purchased the fixture and took picture of it being un boxed and every page of the directions but he stuck to his made up story of the directions in the original box were wrong. Well he should know after being in business for so many years that you double and triple check your measurements. End result was we had to hire another plumber to install a less than desirable fixture for our new shower. Disgusted is an understatement with how he treated my wife and I after he made this error. Avoid this man at all costs everyone, you have been warned. read more