The best dentist I've ever gone to in my life and sadly he retired and in the last years, my teeth have gone to hell. Dr Madill did all of his own cleaning, had nitrous gas for phobic patients & referred me to Darren Machule a superb endodontist at Union Square Endodontics. All of the endodontists there are wonderful. If you need a root canal, that's the place to go. How I wish that Thomas Madill was still working. He was one of a kind. He even came downtown to see me for an emergency appointment at 7am on a Saturday. I've never had a dentist or doctor who was so dedicated. Enjoy your retirement Dr Madill. I'm in so much pain right now & so wish you were still working but you deserve to travel and enjoy your beautiful family. I know you had another root canal specialist who may have been less expensive but I don't remember the name of the service. I didn't think to get all of my records from you but I guess it's too late now. Thank you for your many years of gentle teeth cleaning and all of your hard work. I'm now in Pacific Heights Transitional Care on Post after 3 emergency surgeries a year ago December. Best of luck in the future . read more

Very impressed with all aspects of my visit! Parking was tough so I called to let them know I was running a few minutes behind and Lisa at the front desk was very understanding and helped me located a parking garage near by. Dr. Madill was just as friendly and provided a nice and quick check up with x-rays, all on his own! He does the cleaning, x-rays and also explains what he is doing next, as well as helpful tips, all while staying gregarious and professional. Thank you both! read more

I've been going to Dr. Madill for almost 5 years now (wow that's a long time!). I picked him off my list of names that my insurance provider had given to me and I am glad it was him and not some other joe on there. Dr. Madill is the all in one do-it-yourself kind of guy. That means its just him doing everything! The cleaning, xrays, whatever. You name it and he personally does it himself. At first I thought it was weird that he didn't have an assistant or hygienist but after talking to some older coworkers they said that's how dentists were back in the day. Anyways, Dr. Madill is great with his cleanings - he doesn't stab you with that metal poker thing nor does he make my gums bleed or hurt. My appointments are fast and easy and actually really quick (20-30 min) so I assume that must mean I have super great teeth. :) read more

Everyone in my office uses Doc Madill, so when I broke a tooth (due to a neglected cavity), I called him to fix it. I had to wait over a week for my appointment, but was reassured that if the tooth didn't hurt then, it wouldn't start to hurt before the appointment and that held true. I was treated well in the waiting room and had a pleasant conversation with the receptionist while I filled out forms and waited. I was brought in right on time and the doctor was kind, friendly and professional. He took x-rays (the first time I've ever had them done digitally), assessed my issues and put in a stop-gap filling to hold me until I could come in for a permanent solution. Unfortunately, that temporary filling fell out after a week, and since he was going to be on vacation, I couldn't schedule that follow-up appointment for 6 weeks. I'll update this once I get in to see him again. UPDATE: That fill-in filling appointment was only charged as a cleaning, and it's replacement was expertly installed, has caused me not one moment's discomfort and subsequent experiences have been as pleasurable as a dentist visit possibly can be. Note: I'm posting this update from my phone while sitting in the dentist's chair waiting for the Novocaine to get me numb. read more

Somewhere between Superman and a Canadian Mountie, Dr. Madill is so competent and well mannered that it is almost shocking! He belongs in some alternate universe where people are friendly, skilled, and competent. Dr. Madill is the kind of guy you want working on your teeth. If the building collapsed he would probably be single handedly pulling you out of the rubble with a smile. A quick walk from the Financial District, and the fact he works alone is priceless-- the exact opposite from the crowded cubicle setting of many urban dentists offices. My friends rave about him too. 5 stars for sure. read more

Dr. Madill is state-of-the-art (nasa-technology thank you very much) dentistry... with a great chairside manner to match. His receptionist/assistant Suzy is the bee's knees. read more

It doesn't get much more straightforward: great guy, skilled dentist. Dr. Madill has been fixing my teeth for ten years. He has a great chair-side manner and exceedingly careful hands. He does all his own cleaning, is pleasant to visit, and gets you through the painful stuff with good humor. That he looks and sounds like Phil Lesh is just icing. Also, when the worst happens he knows really good specialists. I've had haircuts more traumatic than my last root canal. read more

I love my dentist. Seriously. I came into Dr Madill's office with a referral from a friend in-hand, and having not seen a dentist in YEARS. Like, 10 years. Yes, I know. Sad. First impressions: Stacy, the receptionist, is amazing. Very old school, but cute and personable, and really makes one feel at-home and relaxed. Which is important for people like me who aren't comfortable in dentist offices. Dr. Madill is amazing. He made me feel at-ease and he really took the time to explain to me ALL of the options, including some dental surgery and orthodontia (yikes!). In the end, i followed all of his advice and couldn't be happier. I would recommend anyone see Dr. Madill. Big plus: He has a fabulously wicked sense of humor, and is darn cute to boot. read more

After Forty years of providing dental care, Dr.Madill is retiring. I'm sadden by this news as I have been going to him for years and have very much enjoyed my dental cleaning there however I am very happy for him. (Boy, he doesn't look that old to retire but good for him.) Dr.Madill and Lisa, if you're reading this. Thank you for all the years of service. I always loved my cleaning at your office. You've been great all these years. (I hope Dr.Ayoub is just as amazing.) Good luck! read more

If you have to go to the dentist, Dr. Madill is who you want taking care of you and your teeth. Dr. Madill has been my dentist for about 20 years. Geez, that makes me feel old. It will probably make Dr. Madill feel old if he reads this ;) I want to make it clear that I have severe anxiety about going to the dentist. That's why Dr. Madill is the only dentist I ever want to see. He has a great sense of humor, a great laugh and is very easy on the eyes and those are just the bonus points. He's a great dentist and a one man show who will clean your teeth, fix your cavities if you have them, put on comfortable crowns if you need them and give you beautiful veneers if you desire them. He's also very gentle and takes great care of fearful patients. I've had nothing but the best care in this office. Raving about Dr. Madill may make it more difficult for me to get in the door but it just wouldn't be right for me to keep this great dentist a secret. Stacy, the receptionist, is always sweet and pleasant. I've never seen her without a smile on her face. Stacy & Dr. Madill are a wonderful team. read more

I've been going to Dr. Madill for a few years now and couldn't be happier. He's straightforward and personable and makes seeing a dentist fairly comfortable. I just had my six month cleaning today and so decided to give a shout out. Thank you Dr. Madill and Lisa (receptionist)! read more

I love Dr. Madill. He is not a dentist that tells you that you need things done when you don't just to get you and your insurance money. He just does what is absolutely necessary. I came to him after going to a dentist that said I was going to have to spend $3000 out of pocket and when I came to Dr. Madill I found that none of that was necessary. He was right. My teeth are just fine. read more

Well I never thought I'd find a dentist on yelp. But sure enough I made my way to Dr. Madill after reading some positive yelping. He is a very nice guy, very proficient, and has all kinds of shmancy equipment. For years and years I've hated the dentist, but somehow he (and his assistant Suzy) made everything okay. This is the best dentist experience Ive ever had, and I recommend him for sure. read more

Great Tech guy dentist... If there is a gadget to do better dentistry he has got it. He is a preservationalist dentist versus the grab and yanks so common in the area. Front desk keeps things moving along. I moved out of area and miss his competence. read more

I've been to at least 15 different dentists in my life, and Dr. Madill is by far my favourite. Excellent service.

I've been going to Dr. Madill for over a year. He's wonderful as a dentist. After being screwed by Castro Dental Group 7 Dr. Sawyer who has a obsessions for crowning the world at exhorbitant prices, Dr. Madill was recommended by a co-worker who had gone to him for years and continues to use him even though she has moved to the North Bay. Now I see why! Friendly, on time, thorough, and most of all very accommodating to fluctuating financial situations without sacrificing service. He and his receptionist, Suzy are always warm and friendly and I am extremely pleased with his work. Can't speak for the guy with the bad experience,Noah L., because I have never had anything near that with this dentist. Highly recommend him to anyone looking for a good dentist. read more

Your overall experience at his office will be good. His receptionist sent me registration material in the mail. I was in an exam chair within 5 minutes of my appointment. The office is light & airy and pleasant to be in. Dr. Madill examined me himself, did the cleaning himself, took appropriate x-rays, explained how I was doing, and had me out in 45 minutes. They take my insurance (Guardian) so it was all covered. All in all, a positive experience and a person I would recommend to a friend. read more

Fantastic dentist who does his own cleaning and is a genuinely nice guy. His assistant is a little old-school but very good. I never hesitate to recommend him to others. He also referred me to a very capable oral surgeon. read more

I've never really liked a dentist. They've always just been a necessary person that I visited twice a year. A friend of mine reccomended Thomas Madill when I moved to San Francisco and he's a great guy, and has no awkward weirdness that so many dentists seem to have. He's helpful, friendly and honest. I don't feel like I'm getting bullied into doing more than necessary so that he can make more money. He's prompt with appointment times too so you're not left waiting. I'd recomend him to anyone looking for a dentist. read more

Dr. Madill is excellent. He has a small office -- just a receptionist and no dental hygenist, so he does his own cleaning. I really like that. The cleanings are very efficient; you are in and out in 1/2 hour. He is always on time; no waiting room back-up. He has a gentle, humorous bedside manner. Most importantly, his work is top-notch. I trust him implicitly. When I had a tooth broken down the middle, he referred me to an excellent oral surgeon for the extraction, and then he did the rest. The fake tooth is indistinguishable from the others. read more

Went to Dr. Madill for 4 fillings and 1 crown a few years ago. He gives beautiful fillings and crowns; but he's expensive. I had premiere dental but now have Delta. Paid a lot out of pocket but he's GREAT and his receptionist a couple yrs. ago was delightful. read more

Best dentist ever. I look forward to going in for my appointments.

Kind, smart, gentle and thoughtful about needs. He also doesn't push you off to someone else to clean your teeth. He takes care of you all the way. read more

This was the most unprofessional experience I have ever encountered...period. It was so bad, that I can't even rate the quality of his care (read on). Here's the story: Having moved to the city from out of state, I recently became in need of finding a local dentist in San Francisco. Even more urgently, I chipped my front tooth and was in need of a dentist promptly. I searched through the list of dentists that support my insurance and cross-referenced it with positive reviews of dentists online and came up with Thomas Madill. Pre-Appointment: I call up the office several times during business hours and nobody answers. I eventually leave a message and am called back the next day by the receptionist and she tells me that I can come in later in the week to have my chipped tooth fixed. We schedule an appointment for 3:30pm on a Thursday and she asks me to show up 30 minutes early to fill out the paperwork and to help set up my initial oral exam and cleaning for my next visit (after I get my chipped tooth taken care of first). I offer to have her email or fax me the forms so I can fill them out and bring them in, but she informs me that she doesn't do things that way. Day of Appointment: As a quick preface, I am only two weeks into my new job and am not particularly excited to be having to miss work to go to the dentist. But, I am tired of walking around with a chipped front tooth that both looks awful and irritates my tongue. So, I take the time off of work to go to my appointment and I show up at 2:45 to make sure there is plenty of time to get all the paperwork and insurance material taken care of prior to my 3:30 meeting. I complete my paperwork and sit patiently in the small waiting room waiting for my turn. By 4:00pm, Dr. Madill is 30 minutes late for my appointment and neither he nor his assistant have even acknowledged this fact. At this point I kindly ask the assistant if I had mistakenly written down the time of the appointment and that it was actually supposed to be at 4pm. She looked irritated that I asked the question and said that my appointment was in fact at 3:30 and that they were just running a little late. I told her it was not a problem (I am scared enough of the dentist as it is...the last thing I want to do is make them mad!). As I continued to wait another 20-30 minutes, I watch as a few more patients are cycled through the dentist's chair and still I sat waiting. Finally, at about 4:30pm, Dr. Madill's assistant comes up to me and informs me that "It looks like we are not going to be able to see you today." Yes, you read that correctly. This medical professional arranged an appointment, was in the office performing his craft (i.e. there was no emergency or act of God preventing his ability to perform) and decided that he just couldn't find a way to see me after all. To make matters worse, he didn't even have the courtesy to come out and apologize to me or even give me some sort of explanation in person. His assistant simply said that he wasn't going to be able to fit me in--although I HAD AN APPOINTMENT--and then had the audacity to ask if I wanted to reschedule for the next week. When I asked how long the procedure to fix my front tooth would take, I was told it is a simple bonding procedure that will only take 30 minutes. So, Dr. Madill could not find a way to give me 30 minutes to fix a chipped front tooth when I had an appointment, but had no trouble seeing the 3 other people that showed up after me. And, they had no trouble making me wait almost two hours in their waiting room before making this decision. In total, I spent almost 2 hours in his office waiting room, plus the 30 minutes of transportation to/from his office, plus another 30 minutes on the phones with his staff and my insurance company. So, Dr. Madill cost me about 3 hours of my time (plus cab fare to his office), not to mention that my front tooth is STILL chipped and I now have to find a new dentist and miss even more work to get it fixed. I simply cannot imagine a less professional experience. Congratulations Thomas Madill DDS, you get my first 1-star rating ever. read more

Super nice staff and dentist. On my visit, he did my check up and cleaning (typically done by a hygienist at other offices). He was not pushy with products and procedures. Overall an awesome, pain-free experience! read more

best dentist ever! dr. madill is funny, has really modern equipment in his office, and his birthday is only two days away from mine (go, pisces!)! i wouldn't want to go any other dentist now that i've been treated by the best! read more

Dr Madill is awesome. Been going to him for years. Always up beat and extremely capable. Never tries to upsell on any other services, like some other dentist do. I never walk out hurting. As dentist visits go, he's the best. read more

I have always been apprehensive about going to the dentist but Dr. Madill has been awesome. It's a relaxed atmosphere and he puts you at ease. A couple of things that stand out for me is that he has never tried to up-sell me or push vanity treatments on me; and when I have an appointment he sees me on time! Versus the usual waiting for 30+mins in the waiting room that other Doctors always do. read more

Dr. Madill is great! I was really scared to find a new dentist...I had a horrible experience with a dentist I tried when I was living in NYC, but I read the reviews on Yelp and they were right! I don't know what else to add to the other reviews - I'll just repeat what everyone else has already said - nice dentist, very sympathetic to your needs, great staff! read more