Jerome and his team were outstanding! They troubleshot my Ryobi portable generator and took the…read moretime to explain the issues with the carburetor plugging and what I need to do to prevent from reoccurring. Runs like new and ready for hurricane season or a power outage Great Christian men and top notch work quality I highly recommend them for small engine work Long time experience in this field

hello everyone, i am writing this review to inform a lot of…read morepeople is confusing my company to this company. my company name is batiste small engine repair and not batiste lawnmower shop. i had a review to come to my account with the understanding that they were sure it was me. after further investigation, i see the mix up that was made. if anyone has an issue with batiste small engine repair, please contact me at (832) 368-5875 to see if you every called me or the other company.

He fixed my lawnmower. This the same guy who came out to fix my portable generators. Did an…read moreexcellent job. I had to wait a little because when I went to his shop he explained that he is super busy. As a business owner myself, I truly understood. Fair price. Thanks once again Billy

Found Lawnmower Depot on google & what a Great Find Brought my 30inch Riding Lawnmower in thinking…read moreit Was Dead not only Did Mr Billy Fixed it Almost didn't recognize It . Mower look spectacular Clean up Nice. this is a shop that Takes Pride in there WORK Thanks

I brought my generator to this store 3 months ago and called 9 times already. Every time I call…read morethey are promising to finish in a few days. Never got a call back. I showed up in the shop and Mr Richarson said "what do you want me to do? I cannot answer the phone. Do not have the resources to work on your generator neither time to answer the phone..." He promised to call back in a few days and have the generator ready. He never did. At this time I am wondering if he will give me my generator back. I need it and have no budget to buy another one.

I have faith in him And his knowledge of small engines…read moreI really rely on my lawnmower. I have found that hiring people to mow is very iffy. Sometimes they never show up so I depend on Richardsons to keep my motor running!

I read the reviews and then called the shop. John was straight up and to the point after explaining…read morewhat my mower was doing. I knew getting the warranty work done probably was a stretch since the mower wasn't stored for the winter correctly. John said he could have it done by the end of the day I said that would be great I came from Texas City and just give me enough time to get here before you close. We chatted a little bit more and John asked if I had time to wait he would get it done for me. I waited even got to watch as he worked on the mower! I drove by two other shops in Dickinson that were closer but I will return here for any of my small equipment if John can do the work!

I went to The Mower Shop for a new ignition switch for my lawnmower. It's a part only carried by…read morespecialty shops and not available at the big box stores. After John saw the part, he told me exactly how to fix it and not buy a new one. He even told me the trick to getting it mounted correctly again since it's magnetic and must be a specific distance from the flywheel. I told him thanks so much and told him I'd be back to buy the new one if I couldn't fix my current one. Well, I fixed it so I didn't need to go back. John provided EXCELLENT customer service even though I didn't spend a dime. I can promise him this...when I do need to buy something, I'll come back to his shop and buy it. Thanks, John. You're customer service was second to none.

Service was to "tune up, oil change, filters change, blade sharpening, etc. "…read moreAll were done in record time so they could prepare the shop for anticipated generator work due to impeding freeze. Cost was as expected. Equipment was a self propelled Honda lawn mower.

David helped me out today and was extremely helpful and friendly quick in and out because he knew…read moreexactly what part I was talking about and luckily they had it available in store.

Don't let the outside or the inside fool you. It look like you back in the 80's but the service is…read morefast honest and fair. If you looking for a place to get your vacuum fixed fast, this is the place to go.

it's close to my new house and i was in desperate need of a new vacuum. on first appearances it…read morelooks a little outdated but the owner was friendly and helpful. I ended up choosing a vacuum that was a little more expensive than i was used to paying, but i also always buy low end vacuums from walmart which never seems to last. this vacuum is awesome and he had very useful tips on how to take care of it. I also have a warranty with them so if anything happens i don't have to deal with the hassle of a big corporation, i can just walk in and drop off.

It cost me a total of 400 dollars to purchase this…read morerefrigerator and have delivered it has been leaking puddles of water on inside. I have warranty they've came twice and did nothing please check your appliances. they are going to let warranty expire before fixing it

i purchased a fridge and it started giving me problems from the beginning, i was told to wait till…read morethey got a new part and i had to constantly call for over a period of months. it was leaking, not keeping cold, ice maker not working. they fixed the fridge but not the freezer because my warranty was up even though i told them before it was up. now anything in my freezer goes bad.

Absolutely HORRIBLE customer service! Cancelled twice when the repairman said he would come and…read morethen finally just no showed the appointment after I waited 3 days for him to come!! Will never use them again!!

The good: Reasonable prices, friendly technicians, were able to be booked on short notice…read more The bad: I caught a mistake myself that would have caused some drywall damage if I didn't convince/ show them before the left. In summary, my laundry room was recently painted and the dryer vent ducting came out of the back of the machine. I tried to fix it myself but when I pushed the machine back against the wall the duct kept coming off. Unfortunately I found this out by leaking a whole dryer load worth of hot air into my house (fortunately we have an electric dryer so it wasn't bad fumes). Anyways, I yelped around to find a good local company, and strawberry appliance was able to make it out within a few hours. The guys were friendly, replaced the duct from the wall to the machine with a more pliable one so that would stop coming undone, and all this went well. The issue was the connection on the opposite side of the wall had come undone from the work they did, so essentially all the hot air wouldn't have ducted directly outside. I'm sure this would have caused some moisture issues, and I would have expected them to check that before they wrapped up, but they appreciated me catching it and were able to quickly and easily fix it. Overall I would use them again, but would keep an eye out as they haven't fully gotten my trust yet due to the one mistake on the one time they came out.