After noticing our central AC was not cooling this weekend, I scoured Yelp for repair services…read more Jorge from First Priority was the only company that answered even after having finished up his last call for the day. Without hesitation, Jorge asked a few questions regarding our AC setup and walked me through some initial troubleshooting. Realizing we would need onsite support, Jorge asked for my address and was onsite within 30 minutes. I didn't realize he brought his family along who patiently waited in his service truck. Aside from his responsiveness, I appreciated Jorge's honesty regarding next steps. Within an hour he installed refrigerant and replaced a circuit. In addition, he peeked into the attic and suggested that we address missing insulation in certain spots. And if the home continued to warm up, he recommended increasing the AC unit tonnage as a last resort. If you're looking for someone who has a sense of urgency and is honest, I highly recommend First Priority Appliance for your AC repair needs. Thank you Jorge!

Dealing with Jorge was the worst experience I've had with someone that is supposed to be a business…read moreowner. I payed him in full to order the part, that he told me would be in 3-5 business days. Well that turned into a week and a half. After telling me he had the part, he still wanted me to wait for him to install it. When I told him I couldn't wait any longer and return my money, he started cursing and threatening me! All I could do was say, WOW! He did return the money for the part, (which was over $400 dollars), but I couldn't believe someone who is supposed to be an owner could be soooo unprofessional! In my opinion this business is TRASH!!!!! With a TRASH! Owner. Don't give him money upfront!!!!!

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Kia is one of the best technicians around he is prompt knowledgeable and prepared with the parts…read moreand lets you know ahead of time the cost before the job is done. He is my go to guy for all of my appliances.

Absolutely HORRIBLE customer service! Cancelled twice when the repairman said he would come and…read morethen finally just no showed the appointment after I waited 3 days for him to come!! Will never use them again!!

The good: Reasonable prices, friendly technicians, were able to be booked on short notice…read more The bad: I caught a mistake myself that would have caused some drywall damage if I didn't convince/ show them before the left. In summary, my laundry room was recently painted and the dryer vent ducting came out of the back of the machine. I tried to fix it myself but when I pushed the machine back against the wall the duct kept coming off. Unfortunately I found this out by leaking a whole dryer load worth of hot air into my house (fortunately we have an electric dryer so it wasn't bad fumes). Anyways, I yelped around to find a good local company, and strawberry appliance was able to make it out within a few hours. The guys were friendly, replaced the duct from the wall to the machine with a more pliable one so that would stop coming undone, and all this went well. The issue was the connection on the opposite side of the wall had come undone from the work they did, so essentially all the hot air wouldn't have ducted directly outside. I'm sure this would have caused some moisture issues, and I would have expected them to check that before they wrapped up, but they appreciated me catching it and were able to quickly and easily fix it. Overall I would use them again, but would keep an eye out as they haven't fully gotten my trust yet due to the one mistake on the one time they came out.

Overnight, my 15-year-old refrigerator/freezer stopped working. I called Joseph with Appliance…read moreDoctors around 10am and he said he'd be out this afternoon to check it out. I got a text around 3pm saying he was on his way and he arrived shortly after. I told him what happened and he went to work checking various components of the system. He quickly found this issue (a bad start relay), replaced it and the refrigerator and freezer began cooling. It's always good to see a good technician jump in and solve an issue. Joseph was communicative during the entire process. You could tell he knows and enjoys what he is doing. I will call him again for any appliance or AC work we need in the future.

From the owner: We specialize in house hold and lite commercial appliance repairs, service and maintenance from…read morekitchen to laundry appliance. Refrigerator’s, Freezer’s, reach in coolers, reach in freezers, prep coolers, Ice maker’s, Ice machines, gas and electric oven’s, stove, range, cooktops, stove tops, microwaves, garbage disposals, washers and dryers. Major brands we work on but are not limited to are Frigidaire, Electrolux, Tappan, Whirlpool, Maytag, Amana, Roper, Ge, Westinghouse, LG, Samasung, Bosch, True, Turbo air, and Atosa.

Speed Queen gas dryer warranty. This company was out 3 times, in 3 weeks, still cannot repair me…read morehigh end dryer. They don't carry common replacement parts in their truck, transferred my serial number wrong for warranty and don't call technical support as they are instructed. Also an AI phone system that hangs up on you and impossible at times to get thru to them.

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Deer Park you can trust that our expert technicians will take pride in the cleanliness of their work, going so far as to bring a doormat to your home and wear protective shoe coverings before entering. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always provide on-time service and guaranteed work.

He comprado varios electrodomésticos con ellos y nunca me ha pasado lo que actualmente sucedió con…read moreun refrigerador Samsung que compré en diciembre 2025. Este se dañó de un momento a otro Llamé a reportar el daño a appliance pero se demoraron en contestar 3 días Y cuando contestaron su respuesta fue que tenía que pagar el técnico. Cuando me la ofrecieron la vendedora Yaneth me había dicho que me cubría la garantía de ellos mismos durante un año en compresor, y cualquier parte dañada que no fuera a pagar más garantías ni la de la financiera . Al ver que esto no era justo llame directamente a Samsung, pero oh sorpresa me dicen que esta nevera no tenía garantía porque son saldos que venden de productos defectuosos a empresas que las arreglan y venden, entonces no me iban a cubrir la garantía. Quede en shock porque la consultora Yaneth me la vendió como una nevera nueva. Al ver mi frustración accedí a pagar $107 a appliance outlet para que el técnico fuera a revisar la nevera este fue y me dijo que la computadora central se había dañado que ellos no le iban a cubrir que debía yo pagar. NO PIERDA SU DINERO EN UNA NEVERA USADA DE MÁS DE 1300 dólares que se la venden como nueva

The store has options available in various price ranges and manufacturers. They stock mostly new…read moreappliances but do have some scratch and dent items. Be aware you are not shopping in a conditioned air space so depending on weather conditions the shopping can be uncomfortable. Once an appliance is selected shoppers go with their sales person into an air conditioned sales office to purchase their selection. Shoppers that have done their price comparisons on appliances of interest can make a good deal at Appliance Outlet. Just know their low overhead doesn't automatically translate to the lowest price. While the sales department is capable customer service after the sale is deplorable. Customer requests or needs are met with stalls, delays, dodging responsibility to resolve the issue, finally assigning blame, and all the above tactics are laced together with a myriad of excuses. Only through a great deal of perseverance on a customer's part will a resolution be met.

Very flexible. I screwed up, and he walked me through everything I needed to do to fix…read more It with the vendor. Then came back out an and did a great job installing!

Great job. Dependable and kind. Highly recommend. Provided details on what he was doing and why he…read moredoing it.